Pine Haven Care Center in Pine Island, MN

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Pine Haven Care Center in Pine Island, MN

210 Northwest 3Rd Street, Pine Island, MN 55963

For more information about senior living options: (844) 490-3973

4.4 from 58 reviews
5 stars
40
4 stars
10
3 stars
4
2 stars
0
1 stars
4

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Overall Review of Pine Haven Care Center

Pros

  • pro The staff were excellent and the care was outstanding.
  • pro The food was great at every meal.
  • pro The therapy team worked with residents daily and produced steady, positive progress.
  • pro The nurses and aides do a great job of caring for residents.
  • pro The staff are friendly and always willing to listen and help.
  • pro This facility is a Godsend compared to where they were before.
  • pro The facility is clean, well maintained, and nicely kept.
  • pro The rehab facility is beautiful and new.

Cons

  • pro The facility has had state takeovers twice in three years, and no one answers the phone.
  • pro A resident’s room had a mouse problem, and the DON did not take action.
  • pro The company is described as shifty and does not pay its staff.
  • pro Resident rooms and shared bathrooms are never cleaned and are disgusting.
  • pro Communication is awful and unorganized, with calls not returned and information lost.
  • pro There is a significant lack of staffing; the facility is short-staffed.
  • pro Food service is unreliable, with meals arriving late.
  • pro The reviews imply the place should be avoided and deserves 0 stars.

Review

Pine Haven Care Center in Pine Island, Minnesota, is best suited for seniors who need short-term rehabilitation after surgery or illness and for families seeking hospice-adjacent support delivered with hands-on, compassionate attention. The strongest case comes from post-acute experiences where daily therapy, occupational, physical, and speech, drives tangible progress even for very elderly residents. The facility’s newer rehab wing and overall clean, comfortable milieu help residents settle in quickly, while staff repeatedly demonstrate a willingness to listen and coordinate with hospital teams. For families prioritizing practical recovery, structured therapy, and a caring bedside presence, Pine Haven offers a compelling, action-oriented option.

Care quality is consistently highlighted as the facility’s core strength. Nurses and aides are described as doing their best within crowded conditions, with a culture of respect and genuine bedside kindness. Hospice care is noted for its compassionate, supportive approach, easing transitions at difficult moments. The food earns favorable remarks in some accounts, and the environment is generally clean and well maintained, with improvements evident in the rehab expansion. The ability to host family events in larger rooms also signals a flexible, family-friendly stance that can help maintain important connections during recovery or end-of-life care. Taken together, these elements create a dependable, person-centered atmosphere when the clinical team is operating smoothly.

However, operational and communication gaps surface as notable obstacles. Repeated concerns about calls not being returned, messages lost, and information misdirected point to a fragile administrative spine. Staff shortages can amplify these issues, leaving families feeling out of the loop during critical decisions or transitions. Meal timing is not consistently reliable, with reports of lunches arriving late or unpredictably scheduled, which can erode trust in daily routines. While the care itself may be solid, these logistical frictions color the resident experience and require active management to avoid eroding confidence.

More troubling are the anecdotes about governance and safety that color some families’ impressions. One account describes governance concerns tied to a state intervention, while another details a mouse problem in a resident room with the director of nursing perceived as slow to respond. These stories, whether isolated or recurring, suggest that without proactive leadership and decisive problem-solving, routine care can be overshadowed by perceptions of mismanagement. The overarching message is that Pine Haven can be a reliable care setting, but the episode-specific failures in oversight and responsiveness create real risk for families seeking a consistently smooth day-to-day experience.

Against these strains, the strongest offset remains the center’s clinical strengths and the human touch of its staff. For rehab-focused and end-of-life support scenarios, the combination of weekday therapy, attentive caregivers, and a culture of kindness can yield meaningful recovery and comfort that families remember during difficult times. If rehabilitation goals hinge on momentum and personal attention, Pine Haven can deliver substantial value. Yet for families where consistent communication, timely problem resolution, and governance transparency are non-negotiable, significant caveats exist that may tilt the decision toward alternatives with stronger operational stability.

Decision guidance: prioritize the specific care needs, short-term rehab or hospice-supportive care, while demanding reliability in administration and daily operations. Schedule a tour with a prepared checklist focused on communication protocols, response times, and escalation paths; request to meet the DON or a senior administrator; and probe pest control and housekeeping standards as well as meal scheduling logistics. Seek a concrete plan for ongoing updates to families and a committed liaison for day-to-day concerns. If these guarantees cannot be documented and consistently demonstrated, exploring nearby options with a track record of steadier operations is prudent. Pine Haven holds meaningful promise for the right case, but only when the operational baseline, communication, cleanliness, and proactive leadership, is clearly established.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rochester International (22 miles away) Rochester International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pine Haven Care Center in Pine Island, MN is an assisted living community that offers a range of amenities and care services to provide a comfortable and supportive environment for its residents.

The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for those who need assistance getting around, and there is a computer center for residents to stay connected with loved ones or engage in online activities.

Meals are served in a spacious dining room, with restaurant-style dining to ensure that residents enjoy their meals in a pleasant atmosphere. A fitness room is available for those who wish to stay active, and the outdoor space provides opportunities for gardening or simply enjoying nature. The gaming room and small library offer additional recreational options.

Housekeeping services are provided to keep the living spaces clean and tidy, and move-in coordination is offered to make the transition into the community as seamless as possible. Each resident has their own private bathroom, ensuring privacy and convenience.

For non-medical transportation needs, the community arranges transport for various purposes including doctors' appointments. A wellness center is available to support the overall well-being of residents, along with Wi-Fi/high-speed internet access throughout the facility.

In terms of care services, Pine Haven Care Center provides 24-hour call system and supervision to ensure residents feel safe at all times. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management are also provided. Special dietary restrictions including diabetes diet can be accommodated.

The community strives to promote mental wellness through its mental wellness program, offering support and resources for emotional well-being. Transportation arrangements can be made for other needs as well.

To enrich the lives of its residents, Pine Haven Care Center offers concierge services and organizes fitness programs along with planned day trips. Resident-run activities allow individuals to contribute their talents or interests while scheduled daily activities ensure a vibrant and engaging community.

The surrounding area is also convenient, with cafes, parks, pharmacies, physicians' offices, and places of worship all located nearby. This enhances residents' ability to access additional amenities or engage in social and spiritual activities within the broader community.

Overall, Pine Haven Care Center provides a comprehensive range of amenities and care services to meet the diverse needs of its residents and create a supportive and enriching environment for all.

Nearby Places of Interest

Places of Worship

  • United Methodist Church (0.2 miles)
  • Church of St Michael (0.6 miles)
  • Missionary Ambassadors (0.7 miles)
  • Cornerstone Baptist Church (2.8 miles)
  • Stordahl Lutheran Church (5.5 miles)
  • Wels (6 miles)
  • Congregational Church (6 miles)

Cafes

  • Betty Sue’s Better Brew Cafe (0.2 miles)
  • Bridget's Cafe (6.1 miles)
  • Otto's Bakery & Coffee Shop (12.2 miles)
  • Delila's (12.3 miles)
  • Caribou Coffee (12.3 miles)
  • Panera Bread (12.4 miles)
  • St James Coffee (12.5 miles)

Physicians

  • Olmsted Medical Center (0.2 miles)
  • Fairview Zumbrota Clinic (5.6 miles)
  • Huber Eyecare (12.4 miles)
  • Rochester Family Eye Clinic (13.1 miles)
  • Mayo Family Clinic Kasson (13.3 miles)
  • Kasson Clinic (13.3 miles)
  • Reliable Medical Supply (13.5 miles)

Pharmacies

  • Weber & Judd Pharmacy (0.3 miles)
  • Main Street Pharmacy (6.1 miles)
  • Weber & Judd Pharmacy (6.2 miles)
  • Walmart Pharmacy (11.1 miles)
  • Hy-Vee Pharmacy (11.5 miles)
  • Market Place Pharmacy (12.2 miles)
  • Target Pharmacy (12.3 miles)

Parks

  • Trailhead Park (0.3 miles)
  • Covered Bridge Park (6.4 miles)
  • Riverside Park In Wanamingo (10 miles)
  • Essex Park (12.4 miles)

Restaurants

  • China One (5.2 miles)
  • McDonald's (5.2 miles)
  • Coffee Mill Cafe (6.2 miles)
  • Leo's Sports Bar (6.8 miles)
  • JB's Tavern (9.8 miles)
  • Hubbell House (11 miles)
  • Culver's (11.1 miles)

Hospitals

  • Olmsted Medical Center (9.7 miles)
  • Olmsted Medical Center (10.3 miles)
  • Olmsted Medical Center (12.3 miles)
  • Olmsted Medical Center (14.1 miles)
  • Southeastern Minnesota Emergency Medical Service (14.7 miles)

Theaters

  • CineMagic Hollywood Luxury Stadium 12 (12.8 miles)
  • State Theatre (13.3 miles)
  • CMX Cinemas Chateau 14 (14.1 miles)

Transportation

  • Rent Me & My Truck (13.4 miles)
  • U-Haul Moving & Storage (14.7 miles)

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