Pine Haven Care Center
Save210 Northwest 3Rd Street, Pine Island, MN 55963
For more information about senior living options: (844) 490-3973
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The staff were excellent. The care was excellent. The food was great at every meal. OT, PT and speech pathologists worked with him every weekday, and he made good progress. The staff were wonderful and always willing to listen and help. There was great communication. The facility is a godsend compared to where he was before. The nurses and aides did a great job of caring for residents. The facility was clean, kind, loving, and considerate. This is a nice nursing home with great staff. The rehab area is a beautiful, new facility. The staff are very friendly. The environment is clean. The staff accommodated family events by allowing larger rooms.
The reviewer notes the state takeover and warns others to run away. No one answers the phone at the facility. The reviewer suggests putting cameras in residents' rooms. The reviewer says residents did not get hot meals, did not have clothes changed, and received no care. The company is described as shifty and not paying staff. There was a mouse problem in a resident's room, and the DON did not address it. Rooms and shared bathrooms were never cleaned and were disgustingly dirty. Communication was awful, with calls not returned and information lost.Pine Haven emerges in these reflections as a place that can deliver excellent clinical progress and compassionate day-to-day care, even as it struggles with organizational hiccups and occasional safety concerns. One review centers on a very positive experience: a father who stayed 23 days after brain surgery at Mayo. The staff, the care, and, notably, the meals were praised highly, and the rehabilitation team - occupational therapy, physical therapy, and speech pathology - worked with him every weekday. For an 84-year-old facing post-surgical recovery, the progress was described as slow but steady, and the overall impression was strong enough that the reviewer would "highly recommend this place for post-surgical care." The tone here is trust in the hands-on care and in the professionals who guided his recovery.
Contrasting sharply with that glowing account are warnings from other voices that highlight systemic and administrative concerns. A recurring motif is the perception of instability and poor responsiveness after state oversight. The warnings include emphatic statements like "RUN AWAY! State came in to take over. 2 times in 3 years," and concerns about communication with the facility - "No one answers the phone." Some reviewers go further, insinuating that behind the friendly talk there are deeper issues, including "shifty company" behavior and questions about whether residents are receiving the basic attention they need. These critiques emphasize how important dependable communication and stable governance are to families navigating a stay at Pine Haven.
Cleanliness and safety emerge as another major axis of complaint in several accounts. A reviewer reports a mouse problem in a resident's room and describes a lack of concern from the director of nursing. The situation escalates when attempts to place mouse traps were deemed a "safety hazard" and thus not allowed to remain out in the open. Beyond pests, there are specifics about rooms not being cleaned, floors and shared bathrooms described as disgusting, and general concerns about residents' daily care routines - no clothes changes, no timely meals, and questions about the consistency of care. Taken together, these anecdotes paint a picture of a facility that, in some units or during certain shifts, struggles to maintain the standards families expect for elderly residents.
Amid the criticism, there are also voices that speak to a well-functioning and humane environment. Several reviews celebrate the staff as friendly, respectful, and genuinely caring. One account proclaims, "Best place my lo has been to yet. Wonderful staff always willing to listen and help. Great communication. This place is a God send compared to where he was before." Another emphasizes the family-friendly and community-oriented atmosphere, noting how staff were accommodating - such as allowing larger rooms for family events like a grandfather's birthday. The sense conveyed is that, when operations align and communication flows, Pine Haven can feel like a supportive, family-centered place to recover.
Hospice care and palliative transitions are highlighted positively in at least one reflective piece, underscoring the facility's ability to provide compassionate support at a difficult time. A reviewer recounts a family member receiving hospice care at Pine Haven with a team described as "very compassionate," who helped guide the family through the emotionally arduous shift to comfort care. The reviewer also notes that staff checked in even though the patient continued to receive care from Mayo, and that the environment remained clean and well maintained. This thread reinforces the idea that Pine Haven has depth in its care capabilities, particularly in end-of-life and comfort-focused scenarios.
Other stories emphasize consistency in personal interactions and the daily experience of residents. Multiple reviews describe the staff as "very nice," "friendly," or "clean and neat," and there are repeated mentions of teamwork, kindness, and a positive atmosphere. In some cases, families praise the nursing aides for their diligent care within the constraints of staffing realities. There are also acknowledgments of the facility's improvements and newer additions, with some reviewers calling the environment "beautiful" and "nice," complemented by the presence of volunteers who bring cheer, such as grandchildren and kids who sing and engage with residents. These notes collectively sketch a facility that can be warm and uplifting when it runs smoothly.
Yet even among the positives there is a murmur of inconsistency. Several reviewers point to issues with communication across departments - calls not returned, messages not forwarded, information faxed but claimed not to have been received, and a social worker who may have been transitioning to a new job, potentially contributing to gaps in paperwork and admission processes. The recurring sentiment is that better organization and reliable information flow would significantly improve the family experience, especially during the initial admission period or when coordinating with external providers. In one voice, a reviewer captures the frustration: "There is a huge lack of communication, even with the business office. I rate this facility 1 star. Definitely unorganized so I doubt the care or any family concerns would be any better." The contrast between the best-case experiences and these administrative concerns underscores how much of the overall impression hinges on effective coordination.
In the end, Pine Haven is a place of dual realities: it can be a source of outstanding clinical care and heartfelt human interaction, while simultaneously presenting challenges in administration, cleanliness, and responsiveness. The narratives suggest that patients in need of post-surgical rehabilitation or hospice support can receive excellent, attentive care when the staff are aligned and empowered. Conversely, families who encounter communication breakdowns, pest concerns, or insufficient routine care may have a markedly different experience, one that prompts strong warnings and calls for caution. The facility also appears to be evolving, with new additions and a sense of ongoing improvement, which some reviewers view as a positive sign that the care environment can become consistently better over time.
Ultimately, Pine Haven presents a mosaic of experiences shaped by individual staff, shifts, and the particular needs of residents. For some families, it is a place of gratitude and relief, where dedicated clinicians and warm staff help a loved one recover and feel at home. For others, it is a reminder of the fragility of care ecosystems - how quickly communication can fray, how swiftly administrative bottlenecks can undermine peace of mind, and how essential it is to have reliable systems in place when a family is counting on a facility to care for an aging relative. If you are considering Pine Haven, you may want to weigh the strong clinical and compassionate care reported by many against the cautionary notes about communication, cleanliness, and governance, and perhaps visit with questions about who will be on your loved one's care team, how often they will be updated, and what steps the facility is taking to address reported concerns.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rochester International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine Haven Care Center in Pine Island, MN is an assisted living community that offers a range of amenities and care services to provide a comfortable and supportive environment for its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for those who need assistance getting around, and there is a computer center for residents to stay connected with loved ones or engage in online activities.
Meals are served in a spacious dining room, with restaurant-style dining to ensure that residents enjoy their meals in a pleasant atmosphere. A fitness room is available for those who wish to stay active, and the outdoor space provides opportunities for gardening or simply enjoying nature. The gaming room and small library offer additional recreational options.
Housekeeping services are provided to keep the living spaces clean and tidy, and move-in coordination is offered to make the transition into the community as seamless as possible. Each resident has their own private bathroom, ensuring privacy and convenience.
For non-medical transportation needs, the community arranges transport for various purposes including doctors' appointments. A wellness center is available to support the overall well-being of residents, along with Wi-Fi/high-speed internet access throughout the facility.
In terms of care services, Pine Haven Care Center provides 24-hour call system and supervision to ensure residents feel safe at all times. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management are also provided. Special dietary restrictions including diabetes diet can be accommodated.
The community strives to promote mental wellness through its mental wellness program, offering support and resources for emotional well-being. Transportation arrangements can be made for other needs as well.
To enrich the lives of its residents, Pine Haven Care Center offers concierge services and organizes fitness programs along with planned day trips. Resident-run activities allow individuals to contribute their talents or interests while scheduled daily activities ensure a vibrant and engaging community.
The surrounding area is also convenient, with cafes, parks, pharmacies, physicians' offices, and places of worship all located nearby. This enhances residents' ability to access additional amenities or engage in social and spiritual activities within the broader community.
Overall, Pine Haven Care Center provides a comprehensive range of amenities and care services to meet the diverse needs of its residents and create a supportive and enriching environment for all.
Pine Haven Care Center is located at 210 Northwest 3Rd Street, Pine Island, MN 55963 in Olmsted County, Minnesota
Pine Haven Care Center on seniors.fyi includes 9 photos including images showing wheelchair, building, landscaping, entrance, brick exterior, windows, dining, outdoor, and more.
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