220 3Rd Street Nw, Pine Island, MN 55963
For more information about senior living options: (866) 208-4318
Overall Review of Evergreen Place
Pros
The assisted living facility is great, with staff that truly care.
Cons
It is absolutely terrible.- It is very unsafe.
- There are multiple residents walking around who are known to have COVID and the flu.
- The staff do not answer the call lights at all.
- Residents' briefs are full of urine and poop.
- The nurses sit on their phones, ignore the CNAs, and do not help at all.
- The reviewer would not recommend having any family stay there.
Review
Evergreen Place in Pine Island is best suited for seniors who prize a warm, people-focused caregiving culture in a smaller, home-like setting. The strongest signal from multiple observers is that the staff can be genuinely caring and attentive when the operation isn’t overwhelmed by larger-scale demands. In other words, residents and families who want meaningful daily interactions, steady companionship, and hands-on help from caregivers who know residents by name will likely appreciate the consistently personal touch. It is not a fit for those seeking a highly polished campus with extensive medical oversight or a tightly choreographed program. For someone who wants connection and practical help delivered in a modest environment, Evergreen Place can feel right.
That said, plenty of families should consider alternatives. Those prioritizing predictable safety, rapid response to call lights, and airtight hygiene may find Evergreen Place wanting. Residents with higher medical needs or who require frequent, formal oversight may not receive the level of medical management found at other communities. Likewise, families chasing a robust activities calendar, seamless transitions between care levels, or a campus with a more polished, facility-wide tone should shop around. The community appears to offer warmth and engagement, but it does not promise the kind of consistent, highly regulated care ladder that some families require.
The positive aspect that most strongly offsets concerns is staff devotion. When care staff are described as truly caring, that sentiment translates into daily interactions that can elevate quality of life and stabilize routines. A smaller staff-to-resident dynamic often enables more personalized attention, making it possible for residents to receive help that feels individualized rather than generic. In practice, this warmth can be a meaningful benefit, especially for residents who welcome steady, familiar faces and a sense of being known. Yet the upside is inherently limited by the operational gaps that appear in other reviews: warmth alone cannot compensate for slow call-light response, gaps in assistance from aides, or lapses in basic sanitation.
The most alarming red flags emerge in accounts of unsafe conditions and inconsistent care delivery. One review portrays a scene where call lights go unanswered and staff appear detached, while residents are described as wearing soiled garments. Another account paints a picture of CNAs and nurses absorbed with devices or personal distractions instead of delivering timely help. Combined with reports of sanitation concerns and residents moving about with infectious illnesses, these factors create a risk profile that cannot be dismissed. Even if a portion of residents report excellent experiences, the outliers speak loudly enough to warrant serious scrutiny. In short, the positive care culture exists, but it is not yet robust enough to erase legitimate safety and hygiene concerns.
Given these contrasts, families evaluating Evergreen Place should embrace a disciplined due-diligence approach. Schedule tours that capture the community at different times of day to assess how call lights are managed, how quickly help arrives, and how dining, housekeeping, and medical tasks are coordinated. Have frank conversations with front-line staff about workloads, supervision, and training, and request recent inspection findings or corrective actions. Seek specifics on the care plan for mobility, bathing, medication management, and infection control, and ask about staff turnover and how turnover is mitigated. If possible, speak with current residents’ families to gauge consistency in everyday experience beyond the most enthusiastic testimonials.
Ultimately, Evergreen Place can be a strong choice for families who value a heartfelt, individualized approach and are comfortable accepting some variability in operations in exchange for a relational, small-community atmosphere. When core safety, sanitation, and responsiveness are reliably maintained, the setting offers a meaningful alternative to larger, more impersonal campuses. However, for those whose decision hinges on unwavering safety and consistently rapid care, more rigorously overseen environments merit serious consideration. The prudent path is to visit with a critical eye, demand clear answers on how care is delivered day-to-day, and set concrete expectations before committing. Evergreen Place remains a viable option for a warm, personal environment, contingent on verifiable improvements in core care delivery and operational reliability.
21 resident community capacity
Assisted Living
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Rochester International (22 miles away)
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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