Crest View Lutheran Home

Pros

• The staff member, Diana, at Crest View was described as excellent, caring, and informative, making visitors feel welcomed and valued.
• Residents at Crest View have access to a variety of social activities and outings, promoting fellowship and community engagement.
• The dining area at Crest View was noted to be wonderful and conducive to establishing closer relationships among residents due to its intimate setting.
• One visitor appreciated the private room setup for their family member, which included ample closet space and a shared bath with only one other person.
• Visitors were impressed by the beautiful lighting in some apartments at Crest View and felt that the environment was clean and well-maintained during their visit.

Cons

• The husband’s health declined rapidly while under the facility's care, and he contracted COVID-19 during window visits where safety protocols were ignored.
• Many staff members at the transitional care facility neglected and mistreated residents, leading to the mother's death due to neglect.
• The nursing staff dismissed and ignored concerns about a parent's health, resulting in severe infections and an intensive care stay.
• Crest View Lutheran Home was described as dated, with poorly maintained rooms that did not meet expectations.
• Despite some caring staff, there were many who did not provide adequate attention or care to residents at the facility.

Summary

In recent years, the experiences of families with loved ones in nursing facilities have come under intense scrutiny, particularly in light of the challenges posed by the COVID-19 pandemic. Many individuals have expressed their dissatisfaction and sorrow regarding the care provided to their family members during critical times. For instance, one reviewer poignantly shared their experience placing their husband into a facility in April 2020, after caring for him at home for two years due to dementia. The decision to seek external assistance was made with the hope that specialized care would be beneficial; however, what followed was a rapid decline in her husband's health. The facility's restrictions on visitations limited family interactions to window visits during a time when connection was vital. Tragically, neglect surfaced as residents wandered in and out of rooms without proper precautions like masks—an oversight that led to her husband's contraction of COVID-19 and ultimately his untimely death just two months later.

Similarly unsettling experiences were echoed by another reviewer's parents who also sought rehabilitation at a different transitional care facility. While some staff displayed genuine concern and dedication towards patient welfare, there were alarming instances of neglect and mistreatment reported by other staff members. This individual's mother tragically succumbed to neglect while receiving care at this location, reinforcing the importance of vigilance when selecting facilities for loved ones. These haunting accounts are stark reminders that not all caregivers share a commitment to quality and compassion. Families are urged to remain cautious as they navigate these difficult decisions about caring for aging relatives.

The narrative surrounding nursing homes is not entirely negative, however; some reviews reveal positive aspects of specific facilities that offer hope amidst troubling accounts of care failures. Crest View Lutheran Home stands out as an institution praised for its welcoming atmosphere and proactive engagement with residents. Visitors noted vibrant activities such as decorating for events like Valentine's Day and regular bingo games that foster social connections among residents—elements crucial for maintaining mental wellness during challenging times. The dining area received accolades for its cleanliness and charm, further enhancing the overall living experience within this establishment.

One prospective resident's family member recounted a particularly positive visit to Crest View Lutheran Home, highlighting an employee named Diana who played an essential role in shaping their perception of the facility through her attentive mannerisms and informative discussions about available services. Observing well-lit apartments—some recently renovated—and learning about various social activities available reinforced their inclination toward choosing Crest View for their loved one's new home. The emphasis on fellowship amongst residents through organized group activities was identified as significant support amid potential feelings of isolation typical in such settings.

Nonetheless, critiques extend even among those who appreciated certain features at Crest View Lutheran Home; some visitors found aspects lacking maintenance or modernity objectionable due to dated room conditions reflecting insufficient upkeep over time. While pricing remained competitive compared to similar institutions—a potential plus—the age of the building raised concerns about long-term satisfaction from residents seeking contemporary amenities within their living spaces.

These contrasting portrayals illustrate an ongoing struggle faced by families searching for optimal care solutions amidst varying levels of service quality across nursing homes in today's world—a quest often exacerbated by circumstances beyond anyone's control like a global pandemic resulting in systemic operational challenges within healthcare establishments meant to safeguard vulnerable populations’ health with utmost attention and respect. Moving forward into this complex landscape requires discernment from families alongside unwavering advocacy toward ensuring accountability from caregiving entities tasked with preserving dignity throughout life’s latter stages while also necessitating active involvement from community leaders striving toward improvements across facilities regardless of varied shortcomings observed firsthand during individual journeys taken alongside afflicted loved ones facing life's unpredictable path ahead.

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Parks

• Silverwood Park (0.5 miles)
• Boom Island Park (4.2 miles)
• North Loop Dog Park (4.7 miles)
• Mill Ruins Park (4.9 miles)
• Central Park Playground (4.9 miles)
• Twin Lake Beach Park (5 miles)
• Snail Lake Regional Park (5.6 miles)

Restaurants

• Steele & Hops (0.9 miles)
• Cowboy Jack's (1.5 miles)
• McDonald's (2.2 miles)
• Tony Jaro's River Garden (3 miles)
• Sociable Cider Werks (3.1 miles)
• Taco Bell (3.1 miles)
• Jimmy's Bar & Lounge (3.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.9 miles)
• Park Nicollet Clinic (3.5 miles)
• Walgreens (3.8 miles)
• Walgreens (4.3 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (4.3 miles)
• Caribou Coffee (4.7 miles)
• Roundtable Cof (6 miles)
• Dunn Brothers Coffee (6.1 miles)

Physicians

• Fairview Clinics (1.5 miles)
• Eye Care Center (2.2 miles)
• Cardiovascular Systems (2.5 miles)
• Fairview Fridley Clinic (2.7 miles)
• Aesthetic Reconstructive Plastic Surgery (4.2 miles)
• Eyeklinic of Edinburgh (5.5 miles)
• Northtown Mall (5.5 miles)

Places of Worship

• Fridley United Methodist Church (2.7 miles)
• North Heights Lutheran Church (3.7 miles)
• Elim Church Center (5.1 miles)
• Shepherd of the Hills Lutheran Church (5.2 miles)
• Westminster Presbyterian Church (5.7 miles)

Hospitals

• Unity Hospital (4 miles)
• University of Minnesota Medical Center - East Bank Campus (5.4 miles)
• Hennepin County Medical Center (5.5 miles)
• Csc Gi Lab (5.5 miles)
• Regency Hospital (6.2 miles)

Theaters

• AMC Rosedale 14 (4.1 miles)

Transportation

• Minnesota State Fair Transit Hub (5.4 miles)