4444 Reservoir Blvd. NE, Columbia Heights, MN 55421
For more information about senior living options: (844) 490-3973
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The staff are very friendly and genuinely care about their residents. The environment feels like a small, welcoming community. Impressions on visits to the facility are generally positive. The director provides helpful assistance during tours. The Boulevard is described as a nice place to live.
The staff are the worst the reviewer has ever dealt with. The admissions person is very rude and swears at callers and hangs up on them. The admissions person should be fired and is lucky to have a job. The receptionist is described as rude. The place should be locked down. The CEO is rude and condescending. The reviewer hates this place. The reviewer could not recommend Royce Place to anyone. The private rooms are small, depressing, and isolating. It was extremely difficult to reach staff by telephone and messages were not returned. They were not notified when health issues came up with the resident. The resident had three falls within eight days, including one where she lay on the floor for two hours. The pull cords in the apartment are almost useless. The resident could not toilet herself, get dressed, walk with a walker, or call for help, and staff minimized these difficulties. The staff prioritized keeping the resident as a self-pay case rather than moving her to a higher level of care. They neglected to document that two staff assisted after a fall. The family felt they were treated like troublemakers.Columbia Village/Crest View is best suited for families seeking a small, neighborly atmosphere where staff warmth and daily interactions feel personal, even as the building shows its age. The community often resonates with residents who want an approachable, human touch from frontline staff and who don't require the latest amenities or ultramodern design. In practical terms, it suits seniors who can tolerate an older facility while prioritizing a sense of community and accessible, in-house assistance over polished, high?end presentation.
But this is a place families should scrutinize if reliable, professional care and proactive safety oversight are nonnegotiable. Numerous reviews flag the admissions process as confrontational and unprofessional, with calls and questions met by rude responses. Communication holes are a recurring theme - delayed callbacks and difficulty obtaining timely updates about a loved one's health. For families needing consistent, detail?driven coordination between administration, nursing, and families, these patterns are a red flag that cannot be ignored. The facility also does not offer dedicated memory-care programming, which matters for residents with dementia or Alzheimer's who require specialized approaches.
On the upside, the most persistent positives center on human warmth: very friendly, caring staff that help create a sense of community in an older building. When staff are kind and accessible, residents feel seen, and families gain confidence in the daily lived experience - even if the physical surroundings show their age. The site's staffing and the direct attention residents receive can counterbalance some limitations in facility modernization. There is also an established pathway for nursing?level and assisted?living care, plus an occupational therapy area that supports ongoing rehab for residents with injuries or mobility challenges. A sense of welcome during visits, and positive impressions of the director, are repeatedly highlighted as meaningful contrasts to the negatives.
The core cons, however, can dominate the decision calculus. Severely troubling accounts describe not only rude behavior but a culture that appears slow to respond to medical or safety concerns. Safety lapses surface in stories of falls, hard-to-reach pull cords, and delays in notifying families about health changes. The tension between "self?pay" incentives and ensuring appropriate higher levels of care creates an uncomfortable impression that financial considerations may trump resident safety. The experience of long-term stayers who felt they were not treated with urgency or respect, and who experienced communication gaps during transitions, undermines confidence in the facility's ability to manage complex needs.
Still, the questions for families hinge on whether the positives can realistically offset the downsides. If a loved one places high priority on warmth, personal attention, and a compact community feel, Crest View offers a tangible, compassionate environment that can feel like home. The caveat is that no facility is flawless, and here the gaps in communication and safety must be actively mitigated by hands?on family involvement, clear written care plans, and regular check-ins with a trusted administrator or nurse manager. For residents with memory?care needs, or for families seeking a facility with robust, proactive protocols across medical events and safety, the weight of the cons increases.
For families weighing options, concrete steps matter. Ask for recent staff-to-resident ratios across shifts, and request direct contact with the nursing director to review safety protocols, fall prevention, and response times to alarms. Confirm how care plans adjust when a resident moves from independent- or assisted-living to higher levels of care, and verify whether private rooms remain equitable in cost and quality when Medicaid eligibility changes. Probe the admissions process for transparency and courtesy, and insist on speaking with current residents or family councils about day-to-day interactions. Finally, compare Crest View with communities that offer formal memory-care programs and stronger incident reporting, so decisions are grounded in how a chosen home will balance warmth with dependable, safety-first care.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Minneapolis-St Paul International (12 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Columbia Village/Crest View is an assisted living community located in the vibrant neighborhood of Columbia Heights, MN. Our community offers a range of amenities and services to ensure the comfort and well-being of our residents.
Residents at Columbia Village/Crest View have access to devotional services, which are held off-site to accommodate different spiritual practices. This allows residents to continue practicing their faith as desired. Additionally, our indoor common areas provide a warm and inviting space for socializing and relaxation.
We understand that some residents may require specialized care, which is why we offer diabetic care services. Our trained staff is available to assist with managing diabetes and ensuring that residents receive the necessary support for their unique needs.
Maintaining an active and engaging lifestyle is important to us, which is why we provide a variety of activities for our residents. From devotional activities held offsite to promote spiritual growth to various recreational activities within the community, there are plenty of opportunities to stay social, learn new things, and have fun.
The surrounding area of Columbia Heights also offers numerous conveniences. Residents can enjoy dining out at one of the 26 nearby restaurants or grab a cup of coffee at one of the three cafes close by. For outdoor enthusiasts, there are five parks nearby where they can take walks or enjoy picnics. Access to healthcare is readily available with five physicians and 11 pharmacies in close proximity. Additionally, places of worship and theaters are conveniently located for those seeking cultural or spiritual experiences. In case of emergencies or medical needs, there is one hospital in the vicinity.
At Columbia Village/Crest View, we are dedicated to providing a supportive environment where residents can live comfortably while enjoying nearby amenities and services.
Columbia Village/Crest View is located at 4444 Reservoir Blvd. NE, Columbia Heights, MN 55421 in Ramsey County, Minnesota
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