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2.7 from 41 reviews
5 stars
12
4 stars
5
3 stars
2
2 stars
3
1 stars
19
Overall Review of Hopkins Health Services
caveat12 reviews mention this
Staffing and supervision concerns recur
Several residents and families describe understaffing and missed care.
A recurring concern in the negative reviews is that staff do not respond quickly enough, which families link to delays in basic care like answering call lights and assisting with bathroom needs. Some reviews describe residents left in uncomfortable or unsafe conditions, and others mention poor follow-through around medical needs and communication. A few families also report issues with documentation, belongings, and notices during critical moments, which adds to the overall concern about reliability.
common11 reviews mention this
Care and therapy support is praised
Many reviews describe attentive nursing and capable therapy teams.
On the positive side, multiple reviews highlight excellent nursing and caregiver attention, including respectful communication and timely return calls. Several families also describe rehabilitation-style support and therapy staff helping with recovery, wound care guidance, and transitions with planning. A number of reviewers say leadership and specific staff members were professional, knowledgeable, and supportive for both the resident and the family.
caveat6 reviews mention this
Dining quality is a mixed report
Dining reviews run strongly positive and strongly negative.
Some reviewers say meals were good and even thank the community for specific lunch service. Others describe inadequate meals, bad nutrition, or poor food quality, and at least one review ties the dining experience to overall dissatisfaction. While special diet support is listed as available, residentsā meal experiences still vary widely across reviews.
caveat4 reviews mention this
Facility upkeep and condition vary
Some families mention dated or poorly maintained spaces.
A few reviews point to the facility itself feeling dated and lacking in upkeep, even when staff care was otherwise described as strong. Other reviewers describe the building as dirty or unpleasant, including concerns like smells or pests, and mention older room finishes. Even for reviewers who describe strong care, the physical condition is still mentioned as a limitation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
118 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Shepherd of the Hills Lutheran Church (0.8 miles)
St Therese of Deephaven (5.7 miles)
Grace Church (6.5 miles)
Westminster Presbyterian Church (7.4 miles)
Restaurants
Taco Bell (1.7 miles)
Chick-Fil-A (2 miles)
Bunny's Bar & Grill (2.6 miles)
McDonald's (3 miles)
Hazelwood Food & Drink - St Louis Park (3.6 miles)
Wooden Hill Brewing (3.7 miles)
Duke's On 7 (3.7 miles)
Pharmacies
Walgreens (1.7 miles)
Walgreens (2.3 miles)
CVS Pharmacy (3.4 miles)
Lunds & Byerlys 50th Street Edina (3.5 miles)
Walgreens (3.6 miles)
Walgreens (3.6 miles)
Love Shack (3.8 miles)
Physicians
Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (2.2 miles)
Twin Cities Orthopedics Edina - Crosstown (3.9 miles)
University of Minnesota Physicians Heart at Fairview Southdale Hospital (4.1 miles)
CCRM Fertility of Minneapolis (4.1 miles)
Fairview Southdale Physicians Building (4.1 miles)
Park Nicollet Clinic (4.5 miles)
Southdale Pediatrics (4.7 miles)
Hospitals
Park Nicollet Methodist Hospital (2.3 miles)
Abbott Northwestern Center For Outpatient Care (3.5 miles)
Hopkins Health Services on seniors.fyi includes 5 photos including images showing bedroom, patio, healthcare, nursing home, interior, television, courtyard, outdoor seating, and more.
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Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
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