Hopkins Health Services in Hopkins, MN
Save725 Second Avenue South, Hopkins, MN 55343
For more information about senior living options: (844) 490-3973
The staff and caregivers were excellent. The nurse/director and the nurses, therapists, and PCAs cared for their loved one as if she were their own family. The care was absolutely excellent, with staff who were attentive, respectful, and quick to respond. The therapists and clinicians were professional, knowledgeable, and genuinely helpful in the healing process. On-site services include regularly visiting doctors, a dentist, and an eye doctor, with staff coordinating appointments and transportation. Great leadership was praised, with the Executive Director, DON, and ADON described as top notch. The care team helped maintain the resident's dignity and supported recovery. The environment was described as safe and healthy, with staff paying attention to residents like family. Therapists were highly praised as professionals who can work miracles.
The reviewer says the facility should be shut down for a number of reasons. The place is terrible; the staff is rude and the food is terrible. The staff ignore patients' needs and mistreat them, including overdosing patients and laughing about it. The facility is not worth any stars and rips people off, showing no care. Inadequate meals, short staffing, and indifference to residents with little social interaction. Personal belongings go missing and clothing disappears; items are not kept secure. The owner blocks emails, is unprofessional, and does not want to hear from families. The building is dirty, old, depressing, smells, and is infested with ants.Hopkins Health Services is best suited for families prioritizing hands-on clinical care and a robust rehabilitation pathway, especially when the emphasis is on skilled therapy, medical oversight, and coordinated social services. The community earns praise for talented nurses, therapists, and a management team that can deliver attentive, individualized care when staffing is stable. It can be a solid choice for memory-care or transitional-care needs where a structured plan and proactive medical input are central to recovery. The building itself is aged rather than modern, but for families that value substantive medical support and a practical, recovery-focused approach over pristine surroundings, Hopkins can be a pragmatic fit.
At the same time, significant caveats cannot be ignored. The facility's aging physical plant is a recurring drawback, and maintenance gaps color resident experiences. More troubling are consistent reports of understaffing, delayed response to call lights, and pockets of neglect or indifference that undermine safety and dignity. Administrative challenges - frequent leadership changes, billing disputes, and questions about network status - add stress for families already navigating a loved one's health needs. For those who require unfaltering supervision, imm?diatement accessible staff, or a high emphasis on pristine upkeep, alternatives with steadier staffing and transparent, stable leadership are worth considering.
The strongest positives hinge on the clinical and interpersonal strengths of the care team. When therapists and nursing staff are present in adequate numbers, the care teams deliver meaningful gains, with caregivers who treat residents with kindness and respect and who tailor routines to individual preferences. The on-site medical touchpoints - regular doctor visits, access to dental and eye care, and coordinated transitions - stand out as a real asset for rehab and ongoing management. In favorable shifts, the social worker and nurse leadership form a coherent care plan, and families walk away reassured by clear communication and a sense that the facility is genuinely invested in recovery and dignity.
Yet these advantages are tempered by the frequent, well-documented downsides. Meals are often criticized, and the dining experience does not consistently match the level of clinical care provided. Understaffing translates into longer waits, less engagement, and inconsistent levels of attentiveness across shifts. Personal belongings can go missing, rooms and linens may not meet expectations, and several accounts describe a chilling gap between clinical capability and everyday safety. The most troubling narratives involve neglect or mismanagement that jeopardize residents' comfort and, in some cases, their health outcomes. Taken together, these patterns raise serious questions about reliability and long-term safety.
When the good care is reliably delivered, Hopkins demonstrates a compelling value proposition: skilled rehabilitation outcomes, knowledgeable clinicians, and a structured environment that can help families feel confident in a planned path to recovery or memory-care stability. The ability to access physicians, therapists, and ancillary services on-site reduces friction and can accelerate progress. However, the favorable equation depends on consistent staffing, disciplined administration, and proactive maintenance - not merely episodic excellence. If these conditions are met, Hopkins becomes a justified choice for pursuing rehabilitation or transition-focused care with a practical, family-centered approach.
For families weighing Hopkins Health Services, the decision should hinge on a candid assessment of risk versus reward. Do not expect a modern, showroom facility; instead, demand a current picture of staffing ratios, call-light responsiveness, and a concrete plan to address maintenance and safety concerns. Insist on meeting the directing team - nursing leadership, social services, and the administrator - and review a written, up-to-date care plan that covers medical oversight, therapy goals, nutrition, and personal-item handling. If these assurances are lacking, or if past concerns resurface during a visit, alternative communities with steadier staffing, cleaner environments, and unequivocal administrative transparency will not only suffice but likely provide greater peace of mind for families and their loved ones.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hopkins Health Services in Hopkins, MN is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services. Our residents enjoy a comfortable and convenient lifestyle with access to various facilities and activities.
Our community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment purposes. We provide community operated transportation for our residents' convenience, ensuring they can easily access nearby destinations. Additionally, we have a computer center equipped with Wi-Fi/high-speed internet for those who wish to stay connected.
At Hopkins Health Services, we prioritize our residents' dining experience. Our dining room offers restaurant-style meals prepared by our skilled chefs. Special dietary restrictions are accommodated to ensure that all residents receive proper nutrition and enjoy delicious meals.
To keep our residents active and engaged, we offer several amenities to cater to their interests. A fitness room is available for those who wish to maintain an active lifestyle, while our gaming room and small library provide opportunities for leisurely activities and relaxation. Outdoor spaces such as gardens are also accessible for residents to enjoy the fresh air and nature.
Our care services are designed to meet the individual needs of each resident. With 24-hour call system and supervision, assistance with daily living activities such as bathing, dressing, and transfers is readily available whenever required. Medication management is provided to ensure that each resident receives their prescribed medications on time.
Mental wellness programs are offered to support the emotional well-being of our residents. In addition, transportation arrangements are made both for non-medical purposes and specifically for doctor's appointments.
Nearby our community, there are several amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity.
At Hopkins Health Services in Hopkins, MN, we strive to create an enriching environment where our residents can thrive physically, mentally, and socially while receiving the care and support they need.
Hopkins Health Services is located at 725 Second Avenue South, Hopkins, MN 55343 in Hennepin County, Minnesota
Hopkins Health Services on seniors.fyi includes 5 photos including images showing bedroom, patio, windows, outdoor, seating area, healthcare, nursing home, interior, and more.
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