The North Shore Estates

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The North Shore Estates

7700 Grand Avenue, Duluth, MN 55807

For more information about senior living options: (844) 490-3973

3.4 from 15 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of The North Shore Estates

    Pros

    • pro The staff know their residents well and take excellent care of them.
    • pro The activities offered are a lot of fun.
    • pro The service and staff are wonderful.
    • pro The CNAs and nurses Kris and Sue were awesome.
    • pro The facility is awesome.
    • pro The staff are professional and caring.
    • pro The location offers great views of Spirit Lake and Munger Trail.
    • pro The facility was recently renovated and is very welcoming.

    Cons

    • pro The management is unprofessional and the workers are overworked.
    • pro The facility is chronically short-staffed, leading to long delays in care.
    • pro Rooms are dirty and cluttered, with flowers left unwatered.
    • pro A staff member allegedly lied about providing a service.
    • pro Residents receive cold, outdated food and overall care is poor.
    • pro Guardians' rights and a resident's plan of care are not honored, with staff disrespect and allegations of exploitation.

    Review

    The reviews paint a facility that awakens strong and divided opinions. On one hand, a number of residents and family members speak glowingly about the care, the staff, and the social atmosphere. On the other hand, many accounts describe serious gaps in staffing, cleanliness, communication, and overall safety. Taken together, the collection suggests a place where individual experiences vary dramatically, with some residents thriving under attentive, personable care and others confronting troubling neglect or mismanagement.

    Several reviewers praise the staff for knowing the residents and delivering thoughtful, attentive care. They describe compassionate CNAs, capable RNs and LPNs, and a staff that makes residents feel valued. One person recalls positive experiences after shoulder surgery, noting that the CNAs were awesome and the nurses, Kris and Sue, were exceptional. Another review emphasizes wonderful service and friendly staff, and yet another points to a facility that is "professional and caring," with a desirable location and recently renovated spaces. In these voices, the care feels personal, the routines humane, and the living spaces welcoming, with some residents specifically mentioning enjoyable, engaging activities as a highlight of life there.

    Yet alongside those positive notes there are repeated and troubling concerns from other families. Short staffing is a common refrain, and it is frequently linked to delays in getting help or assistance to residents. Several reviews report that nurses or aides are difficult to reach, with calls for help sometimes taking a long time to be answered. The physical environment in some accounts is described as dirty or cluttered, with rooms that feel neglected or poorly maintained. Flower arrangements sent by families sometimes go unattended, with complaints that staff do not water them. There are mentions of occasional lapses in basic care, such as food that feels cold or unappealing, and instances where residents' personal needs are not promptly met due to being overworked.

    Specific anecdotes underscore the gravity of some of these concerns. One reviewer describes a facility that sent their mother there after a serious fall and later had to call an ambulance to remove her, citing short-staffed conditions, long waits for help, and a combination of cold food and outdated surroundings. Another account complains of a room that is dirty and cluttered, with persistent concerns about neglected maintenance and a perception that staff morale and supervision are lacking. A different family member recounts a disturbing experience involving an aide who spoke loudly outside a patient's door, with implications about the quality of respect and dignity afforded to residents.

    The most severe and alarming passages come from a "BEWARE" post, which details deeply troubling allegations about plan-of-care access, hospice decisions, and end-of-life care. The writer claims guardianship rights were not honored, that the mother suffered due to prolonged life-sustaining measures after a feeding tube removal, and that the facility reassigned or manipulated care against the family's wishes. The account speaks of "financial exploitation of a vulnerable adult," of being disrespected and slandered, and of attempts to suppress full documentation and communication about the patient's care. The reviewer describes a pattern of bullying, limited access to necessary medical plans, and a sense that efforts to advocate for the mother were met with resistance rather than support. The intensity and detail of this post suggest a breach of trust and serious concerns about governance and patient rights.

    Amid the conflicting reports, there are still mentions of upgrades and positives that remind readers why families might consider this place in the first place. Some reviewers note that the facility sits in a favorable location with views of nearby natural scenery, and that recent renovations have refreshed the environment. A few families recount professional, courteous service and a sense that staff are genuinely trying to do right by residents. Even among the criticisms, there are hints of care teams that want to do better, and of a building that has the potential to be a comfortable home for its occupants if staffing, supervision, and process improvements can be stabilized.

    In summary, the portrait of this facility is complex and highly variable. For some residents, the experience is marked by kindness, competence, and meaningful activities that enrich daily life. For others, it is defined by short staffing, cleanliness concerns, delayed assistance, and troubling questions about how plans of care are coordinated and how end-of-life decisions are managed. Families considering placement would be wise to probe staffing levels, turnover, and communication protocols; to request current care plans and documentation access; and to seek explicit assurances about activities, nutrition, housekeeping standards, and safeguarding of resident rights. The range of experiences reflected in these reviews suggests that the quality of care may depend heavily on day-to-day conditions, the specific staff on duty, and how well leadership addresses the concerns raised by residents and families.

    Features

    Housing

    • 70 resident community capacity 70 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Duluth International (8 miles away) Duluth International (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The North Shore Estates in Duluth, MN is a vibrant and well-appointed assisted living community that offers a wide range of amenities and care services to its residents. With a focus on providing a comfortable and fulfilling lifestyle, this community aims to meet the individual needs and preferences of each resident.

    Amenities at North Shore Estates include a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, and a computer center for those who wish to stay connected digitally. Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining with special dietary restrictions taken into consideration. Additionally, there is a fully furnished option available for those who prefer it.

    For recreation and leisure, residents have access to various spaces such as a fitness room for physical exercise, a gaming room for friendly competitions, and an outdoor garden where they can relax amidst nature. A small library is also available for those who enjoy reading. Wi-Fi/high-speed internet is provided throughout the community to ensure connectivity.

    North Shore Estates understand the importance of maintaining one's health and well-being. The wellness center offers various programs and services aimed at supporting mental wellness. Assistance with activities of daily living like bathing, dressing, and transfers are provided by trained staff round-the-clock through the 24-hour call system. Medication management ensures that residents receive their prescribed medications accurately. Special dietary restrictions such as diabetes diet or other needs are also accommodated.

    Residents can enjoy numerous activities organized by the community daily or participate in resident-run activities based on their interests. Planned day trips provide opportunities to explore nearby attractions while scheduled daily activities keep residents engaged within the community itself.

    Convenience is key at North Shore Estates with several essential services located nearby. Cafes, parks, pharmacies, physicians' offices, restaurants all lie within close proximity to ensure easy access for residents. Transportation arrangements both non-medical (including community-operated transportation) as well as transportation to doctors' appointments are available for those who require it. Places of worship and hospitals also lie nearby for residents' convenience.

    At North Shore Estates, residents can enjoy a comfortable and fulfilling lifestyle supported by a range of amenities, care services, and convenient access to essential services.

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    Nearby Places of Interest

    Physicians

    • St Eligius Health Center (0 miles)
    • Denfeld Medical Clinic (2.2 miles)
    • Avada Audiology & Hearing Care (4.2 miles)
    • Vision Pro Optical (4.3 miles)
    • Rolando R Rosas MD (4.5 miles)
    • Lake Superior Community Health Center (4.6 miles)
    • Essentia Health St Mary's-Superior Clinic (4.6 miles)

    Parks

    • Norton Park (0.3 miles)
    • Proctor Historical Park (2.1 miles)
    • Proctor City Ball Park (2.1 miles)
    • K9 Haas Memorial Dog Park (4.2 miles)
    • Lincoln Park (4.2 miles)
    • Chambers Grove (5.9 miles)
    • Canal Park (5.9 miles)

    Restaurants

    • McDonald's (1.2 miles)
    • North Pole Bar (1.4 miles)
    • McDonald's (1.8 miles)
    • Taco John's (2.3 miles)
    • Perkins Restaurant and Bakery (2.9 miles)
    • Clyde Iron Works (3.8 miles)
    • Shotz Bar (3.8 miles)

    Pharmacies

    • LTC Prescription Providers (2.2 miles)
    • CVS Pharmacy (2.4 miles)
    • Clarity Hearing Center West (4 miles)
    • Super One Foods (4.1 miles)
    • Walgreens (4.2 miles)
    • CVS Pharmacy (4.3 miles)
    • St Mary's Duluth Clinic Health (4.5 miles)

    Hospitals

    • Denfeld Medical Center (2.2 miles)
    • Va Superior Clinic (4.5 miles)
    • St Luke's Mariner Medical Clinic (5.9 miles)

    Transportation

    • BNSF Railway (3.7 miles)
    • Richard I Bong Airport (SUW) (5.3 miles)
    • Thompson Rental (5.6 miles)

    Places of Worship

    • Queen of Peace Parish (3.8 miles)
    • St Andrews by-the-Lake Episcopal Church (6.1 miles)
    • House Of Refuge Assembly Of God (6.2 miles)
    • North Bay Community Church (6.3 miles)

    Cafes

    • Empire Coffee (4.2 miles)
    • Corner Cafe South End Superior (5.6 miles)
    • Blue Rock Coffee and Wine Cafe (6.1 miles)

    Theaters

    • Duluth Cinema Duluth, Mn (6.1 miles)

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