323 South Minnesota, Crookston, MN 56716
For more information about senior living options: (844) 490-3973
RiverView Health delivers a wonderful, personal care experience from the friendly front desk to the surgical team. The ER staff are kind, attentive, and respectful, making families feel cared for. The hospital's facility is beautiful and comfortable for both short- and long-term stays. The surgeons and nurses explain everything clearly and make patients feel safe and well taken care of. The infusion center staff are extremely kind and friendly, providing excellent care. The staff and doctors are knowledgeable, kind, and caring, often going the extra mile. Families and patients would highly recommend RiverView Health over other facilities. RiverView Health is celebrated for compassionate, patient-centered care and for treating people with dignity.
A nurse was described as rude during vital signs. ER staff were accused of mocking patients and not taking injuries seriously. A doctor was criticized for belittling the patient and raising his voice. A female doctor allegedly violated consent by giving a shot to a vulnerable adult without a guardian present. Some staff were described as viewing patients as "customers" rather than people. There were reports of long wait times and miscommunication that forced patients to seek care elsewhere. Information leaks and perceived retaliation by higher-ups damaged the overall experience. The phone system was criticized for never answering or returning calls.Riverview Health in Crookston is best suited for families and seniors who want a modern, comfortable setting with strong surgical and maternity capabilities and a willingness to engage actively with care teams. The facility's acute and post-acute offerings translate into solid pre- and post-operative care, clear explanations from surgeons, and a track record of compassionate bedside manner from several nurses and obstetric staff. The recently expanded campus and consistently praised bedside care create a dependable backdrop for both short hospital stays and longer recovery arcs. For families seeking hands-on involvement and a patient-centered approach, Riverview provides a practical, livable environment that supports recovery.
Those who should consider alternatives are primarily families prioritizing a uniformly exceptional ER experience, consistently respectful bedside care, and rock-solid discharge planning across every department. Reviews reveal recurrent concerns about rushed or dismissive attitudes from some ER staff, and a few physicians described as belittling or unreliable. Administrative friction around scheduling and discharge decisions also surfaces, with instances where procedures were delayed or redirected elsewhere. For families where seamless communication and predictable workflows across shifts are non-negotiable, a different option in the region may offer more consistently reliable experience.
On the positive side, Riverview's strengths center on clinical competence and genuine patient engagement in many encounters. The campus feels welcoming, and frontline staff frequently earn praise for taking time to explain conditions, options, and next steps. Infants and new mothers report attentive obstetric care, with post-operative teams and infusion services described as capable and compassionate. When care teams are aligned, families note clear explanations, timely imaging and labs, and nurses who demonstrate warmth and dedication. This dependable core can translate into excellent outcomes and a sense of being cared for, especially during urgent or stressful moments.
The main limits lie in uneven bedside manners, variable communication quality, and occasional missteps in scheduling and intake. Several reviews recount experiences that felt transactional or impersonal, with questions left unanswered or care decisions appearing rushed. Privacy concerns and under-coordinated discharge or rehab planning also appear in some accounts, contributing to a perception that patient experience can hinge on which staff member is on shift. The most credible offset to these concerns is the facility's proven clinical capabilities and the willingness of many staff to go the extra mile when engaged, which means outcomes can still be strong for those who advocate for their own care.
Families should approach decision-making with a practical plan. Request to meet the primary care and surgical teams, and designate a patient advocate to anchor communication, especially around procedures or post-acute needs. Confirm discharge plans, rehab referrals, and aftercare resources in writing, and establish a clear escalation path for any concerns that arise across shifts. If the ER reputation matters or a particular clinician is a concern, consider securing a second opinion or backup options in the region and discuss continuity of care with the patient's PCP. Proactive coordination minimizes the risk of delays and helps ensure that the care journey stays on track.
Overall Riverview Health remains a viable, value-oriented choice for families seeking a modern facility with strong surgical and maternity capabilities, provided there is readiness to engage actively and navigate occasional service gaps. The strongest case rests on proven clinical outcomes, thorough perioperative care, and a cadre of compassionate staff in key roles. The caveats - uneven bedside manner, administrative friction, and sporadic lapses in communication - mean this is not a guaranteed, uniformly smooth experience across every department. For families willing to partner with the care team, anticipate questions, and press for clear plans, Riverview offers practical, dependable care in Crookston that can support a solid recovery and peace of mind.
24 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Hospital & Nursing Home in Crookston, MN is an exceptional assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. The community boasts comfortable living spaces that are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephones for the convenience of staying connected with loved ones.
Residents can enjoy delicious meals prepared by professional chefs in the elegant dining room which offers restaurant-style dining. Special dietary restrictions are also accommodated to cater to individual needs. For those who prefer to cook their own meals, kitchenettes are available in select living spaces.
Maintaining an active and engaging lifestyle is encouraged through an array of resident-run activities and scheduled daily activities. The community also features a small library where residents can relax with a good book or pursue their hobbies.
Ensuring the well-being of residents is paramount at Riverview Hospital & Nursing Home. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure timely administration of prescribed medications. A mental wellness program is in place to support residents' emotional well-being.
The surrounding area offers convenient access to various amenities including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents to easily explore their neighborhood or seek out necessary services without hassle.
Overall, Riverview Hospital & Nursing Home provides a warm and caring environment for seniors seeking assisted living. With its range of amenities, personalized care services, and nearby conveniences, it's an ideal choice for those looking for comfort and support in Crookston, MN.
Riverview Hospital & Nursing Home is located at 323 South Minnesota, Crookston, MN 56716 in Polk County, Minnesota
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