Information last verified:
28349 Joy Road, Westland, MI 48185
For more information about senior living options: (844) 490-3973
The leadership under Administrator Sherita is strong, structured, and consistent. Kelly, the Director of Nursing, is compassionate, responsive, and accessible. Armajit is outstanding, always communicative, and on top of details. The nursing staff and CNAs treat residents with kindness and respect. The facility’s therapists are wonderful and help residents regain strength. The food service offers great options and quality for residents. The activities team is outstanding, with staff who are kind, helpful, and professional. The environment is clean, safe, and feels like home. The staff are friendly, attentive, and consistently provide excellent care.
The reviews describe the facility as garbage and not fit for loved ones. They state the staff are rude and inattentive, with management sometimes failing to greet or listen. They report neglect, including residents left in urine, not fed, and dehydrated. They describe discharges as abrupt and inhumane, with little notice to families. They cite understaffing as a major issue, leading to slow service and unanswered calls. They criticize the food as awful and frequently served cold.Four Chaplains Nursing Care Center in Westland is best suited for seniors who need rehabilitation or long-term care in a setting that prizes hands-on therapy, a warm, home-like atmosphere, and staff who genuinely aim to know residents and their families. The facility repeatedly earns praise for a strong leadership team and a therapy program that helps people recover function and regain independence. Visitors report therapists who guide progress, nurses and CNAs who treat residents with dignity, and an environment that feels clean and organized. For families prioritizing active rehab, consistent staff attention, and ongoing communication about care plans, Four Chaplains offers a compelling combination of accessible leadership, responsive nursing, and a well-structured therapy corridor that can deliver meaningful gains.
Those weighing alternatives should understand where the fit may fray. The most important caveat is variability in day-to-day care and staffing. Several reviews describe under-staffing pressures, uneven responsiveness, and instances where basic comfort or medical follow-through fell short. Discharge planning and post-acute transition have been painful in some cases, with families reporting abrupt timelines or gaps in information. For residents who require constant medical oversight, a regular on-site physician presence, or meticulous wound and infection control, the facility’s effectiveness will hinge on proactive family involvement and clear, ongoing escalation to administration.
On the upside, the core strengths consistently cited are hard to ignore. The leadership team, especially the administrator and director of nursing, receives frequent commendations for being structured, accessible, and invested in transparency. The therapy program earnsscenes of praise across multiple reviews: physical therapy, occupational therapy, and speech therapy are described as engaged, skilled, and able to move patients from bed to balance, with therapists who encourage independence and celebrate small, meaningful breakthroughs. The nursing staff and CNAs are repeatedly praised for competence, kindness, and the ability to protect residents’ dignity, even under pressure. Cleanliness and safety, plus a broad activity calendar, further reinforce the sense of a well-managed environment where residents can participate in daily routines with purpose.
Yet, no high-traffic facility operates without rough edges, and Four Chaplains is no exception. The most persistent concerns revolve around staffing variability and communication gaps. Some reviews recount delays in returning calls, difficulty reaching specific nurses, and inconsistent on-site coverage that leaves families feeling out of the loop about care changes. A handful of stories describe unacceptable lapses in care, urine care, hydration issues, or missed medications, and even discharges that left families scrambling or unsettled about post-acute needs. There are also accounts of dramatic differences in personal experiences with staff, from consistently respectful interactions to episodes of rudeness or insufficient attentiveness. These are not universal, but they are salient enough to demand a proactive, hands-on approach from families.
Given the mix, the value proposition centers on how pros balance the cons for particular goals. When rehabilitation and ongoing therapy are the primary objective, Four Chaplains’ robust therapy team and caring nursing staff can offset concerns about occasional communication hiccups. The facility’s practical focus on measurable progress, along with a welcoming environment and meaningful activity options, creates a credible pathway back to independence for many residents. In long-term scenarios, the same strengths, competent nursing, stable leadership, and a culture that emphasizes kindness, can sustain a resident over years, provided there is steady oversight and family engagement to catch and correct gaps early.
In the end, Four Chaplains Nursing Care Center works best for families willing to be actively involved in care planning and monitoring, especially when a strong rehab trajectory and a homey, supportive atmosphere are non-negotiables. It may be less suitable for those seeking a facility with near-flawless consistency in every shift, or for residents requiring intensive, highly specialized medical management day in and day out. Diligent tours, frank conversations with the administrator and the DON, and candid discussions with current residents’ families will illuminate whether the daily reality aligns with the care goals. If the answer is yes, Four Chaplains can deliver genuinely positive outcomes, turning a difficult transition into a hopeful, collaborative path forward.
103 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Four Chaplains Nursing Care Center in Westland, MI is a vibrant and welcoming assisted living community that provides exceptional care services and a wide range of amenities to enhance the quality of life for its residents.
Our residents enjoy access to a variety of amenities designed to promote comfort, convenience, and well-being. A beauty salon is available on-site for haircuts, styling, and other beauty treatments. Residents can relax and catch up on their favorite shows with cable or satellite TV in their fully furnished rooms. Community-operated transportation services ensure that residents can easily travel to appointments or go on outings. For those who want to stay connected, our computer center offers internet access.
Dining experiences are elevated at our community with restaurant-style dining in our spacious dining room. Special dietary restrictions are accommodated, providing residents with personalized nutrition plans that meet their health needs. Housekeeping services help maintain a clean living environment for all residents.
Engaging activities are an essential part of life at Four Chaplains Nursing Care Center. Our fitness room offers opportunities for physical exercise and wellness programs promote mental well-being. Planned day trips allow residents to explore the surrounding areas and create lasting memories. Resident-run activities provide opportunities for socialization and personal growth.
Conveniently located nearby are three cafes, parks, pharmacies, physicians, restaurants, and places of worship, making it easy for residents to access additional amenities within the community.
It is our commitment to provide compassionate care services tailored to each resident's unique needs. Assistance with daily activities such as bathing, dressing, transfers, meal preparation, medication management is available 24/7 with our dedicated staff members always ready to provide support. We also offer specialized diets like diabetes diets and cater to special dietary restrictions.
At Four Chaplains Nursing Care Center in Westland, MI, we strive to create an enriching environment where seniors can thrive while receiving the care they deserve.
Four Chaplains Nursing Care Center is located at 28349 Joy Road, Westland, MI 48185 in Wayne County, Michigan
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