Four Chaplains Nursing Care Center

Pros

• The staff at Four Chaplains Nursing Care Center is described as wonderful, caring, and responsive to residents' needs.
• Residents can enjoy a variety of activities, including bingo, movie nights, and exercise classes.
• The facility is consistently noted for its cleanliness and well-maintained environment.
• Family members express gratitude for the care provided to their loved ones, feeling confident in the staff's ability to address concerns.
• Several reviewers appreciate the comfortable atmosphere that makes residents feel at home during their stay.
• Physical therapy services are highlighted as being effective and beneficial for recovery.
• Visitors acknowledge the kindness shown by the staff towards residents, making them feel like family.

Cons

• A family member experienced a lack of adequate therapy services during their stay, causing frustration and concerns about ongoing care.
• The facility was criticized for dirty bathrooms and an overall lack of cleanliness.
• One reviewer mentioned that the staff did not greet or acknowledge family members and visitors, describing them as rude.
• There were complaints about poor food quality, with some residents losing weight due to unappetizing meals.
• Several reviews highlighted issues with staffing knowledge and management's inability to address health conditions appropriately.
• A reviewer expressed dissatisfaction with the discharge process, stating they received incorrect medical information that hindered continued home care.
• There were concerns regarding the facility accepting COVID-19 patients and not having proper measures to separate sick individuals from healthy ones.
• The reviewer felt that care was often delayed, leading to further dissatisfaction with the overall service provided at the facility.

Review

Four Chaplains Nursing Care Center has been the subject of mixed reviews from families and patients, with experiences varying widely depending on individual circumstances. Many reviewers have highlighted the facility's clean environment, responsive staff, and a variety of engaging activities that cater to residents' needs and preferences. For instance, one reviewer indicated that their mother had originally resisted moving into any care facility but ultimately chose Four Chaplains. They praised the staff for being quick to address concerns and appreciated the range of activities offered, enhancing their mother's quality of life. Such positive reflections underscored an environment that many found comforting and supportive.

The care provided by nursing staff has also received commendations. Several testimonials noted that the nurses and certified nursing assistants (CENAs) were helpful, kind, and genuinely caring toward residents. Reviewers emphasized a sense of belonging for their loved ones; one family expressed gratitude for the attentive care their great aunt received during her stay at Four Chaplains. The personal touch extended by the staff seemed to foster a familial atmosphere within the facility, giving families peace of mind regarding their loved ones' well-being.

However, it is crucial to acknowledge that not all experiences were favorable. Some reviewers expressed frustration over inadequate therapy services or issues with communication regarding medical conditions upon discharge. One particularly concerning account detailed how a patient was discharged without proper follow-up care instructions after only minimal physical therapy sessions due to COVID-19 restrictions at the time. This case raised questions about the facility's ability to provide necessary therapeutic interventions when needed most and left family members feeling abandoned in a critical recovery phase.

Food service is another point of contention among reviewers; numerous comments reflected dissatisfaction with meal quality and temperature. While some indicated that there were enjoyable food options available at times, many described meals as often cold or unappetizing, leading one resident to lose significant weight during their stay due to poor dining experiences. These sentiments highlight an essential area for improvement—a nutritious diet is vital for recovery in rehabilitation settings.

Another recurring theme in feedback was related to staff interaction with visitors and family members. Some reviewers voiced disappointment regarding a perceived lack of warmth or acknowledgment from certain staff members when they visited loved ones at Four Chaplains Nursing Care Center. Instances where nurses seemingly ignored questions posed by concerned family members led some individuals to feel unwelcome or undervalued while visiting—a stark contrast to others' sentiments about considerate engagement from caregivers.

Lastly, while several families reported their satisfaction with how well Four Chaplains managed end-of-life care, including sensitivity shown during difficult times such as passing away in the facility, there remains concern over management decisions related to patient health protocols—particularly in light of accommodating COVID-19 patients without adequate segregation measures or safety precautions for other residents unrelated to infections within those specific units.

In conclusion, Four Chaplains Nursing Care Center presents as a place where positive caregiving actions can shine through amidst challenging situations presented by healthcare complexities today—driven primarily through dedicated staff who aim toward creating compassionate environments while simultaneously facing criticism around food services and administrative practices requiring synchronization between resident safety measures alongside visitor accommodations for optimal experiences across varying contexts.

Pharmacies

• Walgreens (1 miles)
• Meijer Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• Botsford Primary Care Physician (1.1 miles)
• Garden City Hospital Medical Office Building (1.5 miles)
• Livonia Dermatology (3.8 miles)
• Dearborn Obstetrical & Gynecological Assoc PC (4.3 miles)
• Ophthalmic Specialists of Michigan - Dearborn Office (4.5 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (4.9 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (5 miles)

Restaurants

• McDonald's (1.5 miles)
• Frank's Diner (1.8 miles)
• Culver's (1.9 miles)
• The Halal Guys (2.1 miles)
• Snookers' Pool & Pub (2.2 miles)
• SKY Lounge West (3.1 miles)
• The Lava Lounge Too (3.4 miles)

Cafes

• Starbucks (1.8 miles)
• Tim Hortons (2.8 miles)
• Biggby Coffee of Westland (4.6 miles)
• Starbucks (5.1 miles)
• Qahwah House (5.1 miles)
• Tim Hortons (6.9 miles)
• Qahwah House (7.4 miles)

Parks

• Garden City Park (2.3 miles)
• Ford Field Park (5.3 miles)
• Schemansky Park (6.3 miles)
• Flanders Park (6.8 miles)
• Paul Revere Park (7.6 miles)
• Hemlock Park (7.7 miles)

Places of Worship

• Church of the Divine Child (3 miles)
• Muslim Community of Western Suburbs (7.3 miles)
• Ward Church (7.3 miles)
• Masjid Salam (7.9 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (5.1 miles)
• Oakwood Annapolis Hospital (6 miles)
• Botsford Hospital (6.3 miles)
• Beaumont Dearborn Hospital (7 miles)

Theaters

• Emagine Theatres (5.5 miles)
• Phoenix Theatres Laurel Park Place (6.5 miles)
• Riviera Cinema (7.1 miles)

Transportation

• Avis Rent A Car (5.9 miles)
• Hertz Rent A Car (8.1 miles)
• Budget Rent A Car (8.1 miles)