Four Chaplains Nursing Care Center in Westland, MI

28349 Joy Road, Westland, MI 48185

For more information about senior living options: (844) 490-3973

3.7 from 122 reviews
5 stars
68
4 stars
17
3 stars
3
2 stars
1
1 stars
33

Skilled Nursing Facility

Overall Review of Four Chaplains Nursing Care Center

Pros

  • pro The facility is truly excellent.
  • pro The therapy team is wonderful and helped residents regain strength.
  • pro The food service is great with plenty of options.
  • pro The activities team is outstanding, and staff are kind, helpful, and professional.
  • pro The staff go above and beyond to keep residents comfortable and well cared for.
  • pro Management is amazing and the team is responsive and caring.
  • pro The care staff are professional, attentive, and knowledgeable.
  • pro The therapy team (PT/OT) is outstanding and helps residents improve mobility.
  • pro The facility is clean and inviting, with a welcoming environment.
  • pro Families would highly recommend this place for their loved ones.
  • pro The staff feel like family and residents often say it feels like home.
  • pro The staff make birthdays and events special and show genuine care.

Cons

  • pro The reviews describe the nurses as disrespectful.
  • pro The facility is run absolutely terrible and treats employees and residents poorly.
  • pro It's not worth the money and the management is horrible.
  • pro One reviewer called the place the worst nursing home on the planet.
  • pro NEGLECT: a grandmother was left with unbrushed teeth, a swollen tongue, an open wound, and dehydration.
  • pro The discharge process was described as an inhumane disaster with little notice.
  • pro The staff left a patient in urine all day, leading to bed sores and severe dehydration.
  • pro The facility is dirty and understaffed.
  • pro They would not compensate for lost clothing.

Review

Four Chaplains Nursing Care Center in Westland is best suited for families prioritizing an active rehab pathway with hands-on therapy, a warm care team, and plenty of social engagement. This community tends to shine for short- to medium-term rehabilitation and recovery, where strong PT/OT/Speech therapy, a responsive nursing staff, and robust activities can drive tangible mobility and daily living gains. It also suits residents who value regular family involvement, transparent communication, and a facility that feels like a working team rather than a sterile, distant institution. For anyone seeking a pristine, modern hotel-like setting or a setting with perfect consistency across every shift, this is not the most natural fit.

Those who should consider alternatives are families facing concerns about staffing consistency or governance. Several reviews flag episodes of under-staffing, variable nurse attentiveness, and management that can be puzzling or unclear. If a loved one requires meticulous daily oversight, near-constant monitoring, or a discharge experience guided by a flawless care handoff, other options with stronger, steadier administrative systems may be preferable. Families worried about miscommunication, delayed follow-up, or dramatic variations in resident experience from shift to shift should scrutinize how this center manages care plans, staffing levels, and handoffs before committing.

The strongest positives here - especially for rehab-focused care - tend to outweigh many downsides when the priority is meaningful functional recovery. The therapy team is repeatedly credited with improving strength, balance, and independence, with specific praise for therapists who are patient, engaging, and highly capable. The nursing and CNA staff are often described as kind, professional, and genuinely invested in residents' comfort. Food and dining options receive frequent commendations, and the activity program is lauded for its variety and ability to keep residents engaged. When these elements align, families note smoother transitions home, better ADLs, and a sense that dedicated staff know the resident's preferences.

Where the offset is less convincing lies in experience gaps that recur across reviews. Intermittent reports of disrespectful or overwhelmed staff, uneven communication from administration, and troubling discharge stories create real caution flags. The clinical picture in some accounts includes missed medications, delayed response to changing needs, and situations where follow-through after therapy or discharge was inadequate. The facility's age and layout can also pose challenges for maneuvering in wheelchairs or maintaining privacy, with some residents describing small rooms and shared restrooms as barriers to comfort. Taken together, these issues temper the otherwise strong rehab value with practical considerations about reliability and day-to-day experience.

For decision-making, the rehab-centric strengths are decisive if the resident's trajectory requires measurable improvement and ongoing therapy. PT and OT teams are repeatedly singled out as outstanding, and the care culture - when at its best - feels collaborative and supportive to families. The leadership, including well-regarded program directors and business staff, can meaningfully help families navigate services, finances, and care reviews. Yet potential residents must weigh the risk of inconsistent staffing patterns and the negative anecdotes about discharge chaos or care gaps. If the goal is consistent, 24/7 flawless care with near-perfect gratitude from families, this facility demands careful, specific questions to validate current operations.

In the end, Four Chaplains stands out as a practical, results-driven choice for families prioritizing rehab outcomes, engaged therapy, and a personable staff. It is a realistic option for those who accept the reality of occasional staffing flux and occasional communication friction in exchange for strong therapy results, good meals, and meaningful daily activities. The prudent path is to conduct a focused tour with an emphasis on therapy availability, staffing ratios on peak days, discharge planning processes, and family access to care reviews. If those areas align with the resident's needs and family expectations, the center can deliver very solid value; if not, explore facilities with more uniform governance and steadier day-to-day operations.

Features

Housing

  • 103 resident community capacity 103 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (10 miles away) Detroit Metropolitan-Wayne County (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Four Chaplains Nursing Care Center in Westland, MI is a vibrant and welcoming assisted living community that provides exceptional care services and a wide range of amenities to enhance the quality of life for its residents.

Our residents enjoy access to a variety of amenities designed to promote comfort, convenience, and well-being. A beauty salon is available on-site for haircuts, styling, and other beauty treatments. Residents can relax and catch up on their favorite shows with cable or satellite TV in their fully furnished rooms. Community-operated transportation services ensure that residents can easily travel to appointments or go on outings. For those who want to stay connected, our computer center offers internet access.

Dining experiences are elevated at our community with restaurant-style dining in our spacious dining room. Special dietary restrictions are accommodated, providing residents with personalized nutrition plans that meet their health needs. Housekeeping services help maintain a clean living environment for all residents.

Engaging activities are an essential part of life at Four Chaplains Nursing Care Center. Our fitness room offers opportunities for physical exercise and wellness programs promote mental well-being. Planned day trips allow residents to explore the surrounding areas and create lasting memories. Resident-run activities provide opportunities for socialization and personal growth.

Conveniently located nearby are three cafes, parks, pharmacies, physicians, restaurants, and places of worship, making it easy for residents to access additional amenities within the community.

It is our commitment to provide compassionate care services tailored to each resident's unique needs. Assistance with daily activities such as bathing, dressing, transfers, meal preparation, medication management is available 24/7 with our dedicated staff members always ready to provide support. We also offer specialized diets like diabetes diets and cater to special dietary restrictions.

At Four Chaplains Nursing Care Center in Westland, MI, we strive to create an enriching environment where seniors can thrive while receiving the care they deserve.

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • Meijer Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3.3 miles)

Physicians

  • Botsford Primary Care Physician (1.1 miles)
  • Garden City Hospital Medical Office Building (1.5 miles)
  • Livonia Dermatology (3.8 miles)
  • Dearborn Obstetrical & Gynecological Assoc PC (4.3 miles)
  • Ophthalmic Specialists of Michigan - Dearborn Office (4.5 miles)
  • Ophthalmic Specialists of Michigan - Livonia Office (4.9 miles)
  • Mendelson, Jeffrey D, Md - Mendelson Orthopedics (5 miles)

Restaurants

  • McDonald's (1.5 miles)
  • Frank's Diner (1.8 miles)
  • Culver's (1.9 miles)
  • The Halal Guys (2.1 miles)
  • Snookers' Pool & Pub (2.2 miles)
  • SKY Lounge West (3.1 miles)
  • The Lava Lounge Too (3.4 miles)

Cafes

  • Starbucks (1.8 miles)
  • Tim Hortons (2.8 miles)
  • Biggby Coffee of Westland (4.6 miles)
  • Starbucks (5.1 miles)
  • Qahwah House (5.1 miles)
  • Tim Hortons (6.9 miles)
  • Qahwah House (7.4 miles)

Parks

  • Garden City Park (2.3 miles)
  • Ford Field Park (5.3 miles)
  • Schemansky Park (6.3 miles)
  • Flanders Park (6.8 miles)
  • Paul Revere Park (7.6 miles)
  • Hemlock Park (7.7 miles)

Places of Worship

  • Church of the Divine Child (3 miles)
  • Muslim Community of Western Suburbs (7.3 miles)
  • Ward Church (7.3 miles)
  • Masjid Salam (7.9 miles)

Hospitals

  • Trinity Health Wound Care - Livonia Hospital (5.1 miles)
  • Oakwood Annapolis Hospital (6 miles)
  • Botsford Hospital (6.3 miles)
  • Beaumont Dearborn Hospital (7 miles)

Theaters

  • Emagine Theatres (5.5 miles)
  • Phoenix Theatres Laurel Park Place (6.5 miles)
  • Riviera Cinema (7.1 miles)

Transportation

  • Avis Rent A Car (5.9 miles)
  • Hertz Rent A Car (8.1 miles)
  • Budget Rent A Car (8.1 miles)

Frequently Asked Questions

Where is Four Chaplains Nursing Care Center?

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