Notting Hill Of West Bloomfield

Pros

• The staff at Notting Hill provided amazing care and treated residents as if they were their own family members, going above and beyond to ensure a good quality of life.
• Residents appreciated the cleanliness of the facility and found it easy to navigate without getting lost.
• The physical therapy offered was well-received, with many expressing satisfaction with the effectiveness of the therapy sessions.
• Some families praised specific employees for their professionalism and dedication to patient care, highlighting their positive attitudes and helpfulness.
• Many enjoyed the food provided at Notting Hill, with particular mentions of favorite dishes like waffles for breakfast.

Cons

• Many families reported that their loved ones experienced neglect, with some residents left unattended for extended periods and in unsanitary conditions.
• Staff at the facility were often described as unprofessional, lacking empathy, and dismissive of family concerns about patient care.
• Complaints about inadequate medical attention included delays in treatment plans and failure to address critical health issues like infections and bedsores.
• Families expressed frustration over poor communication from staff, with difficulty reaching anyone by phone or receiving timely updates about their loved ones’ conditions.
• Multiple reviewers noted a significant decline in service quality post-COVID, citing shortages of staff and a lack of proper patient care during nighttime hours.
• Some patients experienced adverse effects due to neglect, including falls and untreated medical issues, leading to serious complications like pneumonia.
• Confusion and disorganization in discharge processes contributed to added stress for families trying to navigate care transitions for their loved ones.

Review

The reviews regarding Notting Hill of West Bloomfield paint a distressing picture of the care provided in this facility, particularly in the aftermath of the COVID-19 pandemic. A significant number of families have expressed grave concerns about the neglect and poor treatment their loved ones received while residing there. One particularly harrowing account details an elderly woman left alone in her room for 13 hours without any attention, resulting in unsanitary conditions that were shocking to her family member who found her. This review highlights not only individual instances of neglect but also raises questions about staffing levels and the overall management’s responsiveness to such incidents, with unit managers reportedly dismissive when approached with concerns.

Several reviews echo similar sentiments regarding short staffing and decreased quality of care since the pandemic. One reviewer recounted their brother's experience with hallucinations linked to an infection, which staff failed to address promptly. Tragically, his condition deteriorated further as he suffered falls and ultimately contracted pneumonia during his stay. These experiences reflect a disconcerting pattern where staff appear overburdened and unable to provide adequate medical attention or support.

In stark contrast, some families shared positive experiences that showcase what Notting Hill could be at its best. One review praised the rehabilitation services and professionalism of staff members who provided dedicated care for a resident with extensive needs, highlighting how genuine compassion can significantly enhance a patient’s quality of life. These accounts underscore that while there are dedicated individuals within the facility striving to do their jobs well, systemic issues surrounding staffing shortages overshadow these efforts.

However, numerous reviews indicate that positive experiences may often be exceptions rather than the norm at Notting Hill. Families described distressing instances where residents were left unattended for extended periods or received incorrect medications, leading to severe consequences like untreated bedsores or even emergencies during night shifts due to inadequate supervision. Such accounts evoke feelings of uncertainty and fear among family members who want to ensure their loved ones are safe and cared for properly.

Food quality emerged as another point of contention among reviewers; many expressed dissatisfaction with meals served after the departure of a chef previously praised for exceptional service. Comments indicated that cold food was regularly served despite repeated requests for corrections from residents suffering through mealtime frustrations without proper nutrition being addressed appropriately by staff members affected by workload demands.

Perhaps most concerning is one tragic account from a family whose father died within eleven days of admission at Notting Hill following neglectful treatment practices, including delays in feeding and lack of appropriate care plans even after repeated requests were made by family members advocating on behalf of their loved one’s wellbeing—a situation tragically culminating in death amid unanswered calls for help during emergencies.

Overall, while Notting Hill has demonstrated potential through certain commendable staff efforts and rehabilitation services offered therein—persistent systemic issues overshadow those achievements deeply rooted partly within burdens created post-pandemic dynamics affecting healthcare facilities everywhere today must raise alarms over whether it fulfills ethical obligations toward its residents consistently enough going forward instead dabbling still within operational shortcomings across various departments impacting viable patient outcomes significantly amidst rising stakeholder scrutiny around eldercare quality standards staying top-of-mind universally now more than ever before!

Hospitals

• Henry Ford West Bloomfield Hospital (0.5 miles)
• Huron Valley-Sinai Hospital (6.2 miles)
• Providence Park Hospital (7.2 miles)
• Botsford Hospital (7.7 miles)

Pharmacies

• Rite Aid (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Karner Farm (1.2 miles)
• Woodland Hills Nature Park (3.4 miles)
• Clara Miller Park (5.2 miles)
• Liberty Park Playground (5.4 miles)
• Dodge #4 State Park (5.5 miles)
• Flanders Park (6.7 miles)
• Wixom Wetlands (7 miles)

Physicians

• Beaumont Medical Center - West Bloomfield (1.9 miles)
• Lakes Urgent Care (2.3 miles)
• Millenium Diagnostic Center (2.9 miles)
• Michigan Institute For Neurological Disorders (3 miles)
• Providence Medical Center (4.6 miles)
• Meadowbrook Medical Center (5 miles)
• Associated Dermatologists of Commerce (5.2 miles)

Restaurants

• McDonald's (2.1 miles)
• Uptown Grill (2.2 miles)
• On The Dunes (2.3 miles)
• Leo's Coney Island (2.6 miles)
• Subway (2.6 miles)
• Kerby's Koney Island (3.1 miles)
• CJ's Brewing Company (3.4 miles)

Cafes

• Tim Hortons (3.1 miles)
• Starbucks (3.7 miles)
• Starbucks (5.1 miles)
• Starbucks (5.4 miles)
• Panera Bread (5.8 miles)
• Starbucks (6.4 miles)
• Starbucks (6.8 miles)

Places of Worship

• Brightmoor Christian Church (3.3 miles)
• Church of the Holy Family (5.7 miles)

Theaters

• Emagine Novi (5.6 miles)
• Riviera Cinema (6.5 miles)