The Villa At City Center
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11700 East Ten Mile Road, Warren, MI 48089
For more information about senior living options: (844) 490-3973
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The Villa has a great team. The nurses are very kind and caring. Teresa and Candi are awesome caregivers for Mom. Tori is a sweet and loving caregiver, and the residents love her. The staff has good energy and greets visitors warmly. The facility is very clean. The brother is well cared for and the staff are friendly. The place is beautiful. The facility is always clean and orderly. Brittany in admissions is extremely professional.
They described it as the absolute worst place for a loved one, citing unresponsive call buttons, delayed medications, and unsafe room conditions. They warned that placing a family member there could lead to starvation due to inedible food. They characterized the facility as awful with a strong odor, rude staff, missing clothing and blankets, and would not recommend it. They observed cluttered corridors and apparent understaffing, creating evacuation risks. They complained that meals arrived too late and residents lacked timely food and meds. They criticized leadership for poor priorities and not taking steps to improve the facility.The facility presents itself through a chorus of mixed but largely positive experiences. Across many comments, families describe a clean, orderly environment where the staff feel like a real team and where their loved ones are clearly cared for with warmth. The recurring impression is that The Villa has a strong, compassionate core - people who show up with energy, kindness, and a genuine desire to help. Visitors frequently note how welcoming the atmosphere is, how the halls feel calm, and how the surroundings emphasize cleanliness and order. In particular, the consensus highlights the staff's ability to create a home-like feel and to treat residents and families with respect and care.
A common thread centers on the quality of caregiving. Numerous reviewers praise individual caregivers and nurses by name, painting a picture of attentive, patient-centered service. Teresa and Candi are singled out as awesome caregivers for Mom, and Tori is often described as sweet, loving, and entertaining - so much so that even visiting family members report their dad responds positively to her presence. Nursing staff are repeatedly described as kind and responsive, with Christine noted for being informative and helpful, and the CNA working alongside her described as accommodating and pleasant. In the rehab and therapy arena, the team earns high marks as well: the Rehab Director Raghu, Nick, and Mrs. Shkita are praised for encouragement and kindness, with Penny and the nurses included in the appreciation. One reviewer even calls a specific nurse (Lisa) the very best, highlighting meticulous attention to medication timing and ostomy care. Taken together, these anecdotes underscore a culture of compassionate, professional care that families value deeply.
Beyond individual acts of kindness, many reviews emphasize the overall environment and operational strengths. The facility is repeatedly described as clean and well-kept, with visitors noting neat rooms, orderly hallways, and a generally pleasant atmosphere. The check-in and check-out processes are appreciated for being efficient, and some families highlight how accessible and easy it is to navigate the grounds via nearby roadways. For those recovering or undergoing rehab, there is a sense that the place can be a supportive stepping stone toward independence, with the staff's encouragement helping some residents stay motivated to improve and return home. The sense of coordination among departments - nurses, therapists, admissions, and housekeeping - emerges as a strength in many positive accounts.
Yet the narrative is not without serious caveats. A portion of comments raise concerns about communication and responsiveness, particularly when calls are made to the facility. One reviewer laments that calling often results in long wait times and that the nurse on the other end is frequently busy, making it hard to speak with someone promptly. There are complaints about understaffing and the potential for delays in attention, which can affect the speed at which needs are met. Structural maintenance issues also appear in some reviews: reports of wiring problems that keep lights on all night, a loose toilet seat, and a general sense that safety and maintenance could be improved. Some reviewers question the separation between patients in different care tracks (nursing home versus rehab) and suggest that a clearer division might be beneficial. A few visitors point out disorganization in corridors and a sense that too many items clutter the space, which could be problematic in emergencies.
Food quality and activity offerings are another dual-edged topic. Several families praise the meals for being appetizing and timely at times, yet others express strong dissatisfaction with the food, describing it as inedible or insufficiently seasoned and served at inconsistent times (with meals sometimes arriving late, around 2 p.m., after meds in the morning). Residents in memory care areas are specifically noted as needing more engaging activities, with recommendations for chair aerobics, arts and crafts, music therapy, bingo, and movie days to enrich daytime routines and stave off boredom. Across the board, reviewers urge that more attention be given to nutrition and meaningful engagement, recognizing that active, varied schedules are important for residents' well-being.
Among the most striking contrasts are the voices that describe the absolute worst experiences. A few reviewers recount extremely negative encounters, including calls not answered for long periods, a perception of staff being rude or inattentive, and conditions described as unhygienic or poorly maintained. One review paints a stark picture of neglect, citing delayed pain relief, malfunctioning room infrastructure, and safety hazards like a poorly attached toilet seat. The intensity of these statements underscores that, for some families, significant improvement is still needed in basic responsiveness, safety, and overall care standards.
In sum, The Villa appears to be a facility where a dedicated, enthusiastic staff can create a warm, supportive environment that many families value highly. The cleanliness, respectful treatment, and genuine care shown by caregivers and therapy teams leave a lasting impression of reliability and compassion. At the same time, there are substantive concerns that some families struggle with - communication delays, staffing pressures, maintenance and safety issues, and gaps in nutrition and activity programming. The overarching message from most reviews is one of gratitude for the care delivered, tempered by a clear call for ongoing improvements that would ensure consistent responsiveness, better engagement, and a strengthened sense of safety across all wings of the facility.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villa At City Center in Warren, MI is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Residents can enjoy the convenience of an on-site beauty salon and access to cable or satellite TV in their fully furnished apartments. The community also provides transportation services, both operated by the community and arranged for non-medical needs, allowing residents to maintain their independence and explore the surrounding area.
For social and recreational activities, The Villa At City Center offers a variety of options. Residents can engage in computer center activities or relax with a book in the small library. They can also participate in gaming room activities or stay active in the fitness room and wellness center. Planned day trips and resident-run activities create opportunities for socializing and exploring new interests.
In terms of dining, residents can enjoy delicious meals prepared and served restaurant-style in the dining room. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met.
Care services at The Villa At City Center include 24-hour call system availability for any emergencies or assistance needs. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diet support are also available to promote overall health and well-being.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals, residents have easy access to various amenities outside the community as well.
Overall, The Villa At City Center offers a comfortable assisted living experience with a range of amenities, care services, dining options, and nearby conveniences that cater to the unique needs and interests of its residents.
The Villa At City Center is located at 11700 East Ten Mile Road, Warren, MI 48089 in Macomb County, Michigan
The Villa At City Center on seniors.fyi includes 3 photos including images showing decor, interior, windows, parking, and more.
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