The Villa At City Center in Warren, MI

The Villa At City Center is a nursing home community in Warren, MI.

Information last verified: May 28, 2026

11700 East Ten Mile Road, Warren, MI 48089

For more information about senior living options: (866) 208-4318

4.3 from 116 reviews

5 stars

78

4 stars

17

3 stars

6

2 stars

3

1 stars

12

Overall Review of The Villa At City Center

common 38 reviews mention this

Staff are consistently described as caring

Residents and families repeatedly describe staff as kind, helpful, and attentive to concerns.

Many reviews emphasize how staff members treat residents with kindness and focus on meeting needs. Families also mention that communication and follow-through during visits make a difference, including specific caregivers being responsive. A few negative reviews contrast that with moments where help was slow or communication broke down, but the overall tone about staff is strongly positive.

common 30 reviews mention this

Facility cleanliness and order stand out

A recurring theme across reviews is a clean, orderly environment residents and visitors can see.

Multiple reviews explicitly call out cleanliness, an orderly setting, and rooms that feel well kept. Several people also note the facility feels comfortable and calm during visits. There are occasional complaints about conditions like odors or missing items, but cleanliness is still one of the most frequently cited positives.

caveat 10 reviews mention this

Call-button help and wait times

Some residents describe delayed response to call buttons and needed assistance.

While many reviews praise attentive care, several others say staff did not respond promptly when assistance was needed. A few complaints describe long waits for help or medication, and some mention issues that made residents feel unattended. Others say supervisors cared and things improved after concerns were raised, suggesting responsiveness can vary depending on the situation.

caveat 11 reviews mention this

Food quality is a frequent complaint

Dining experiences are uneven, and multiple reviews criticize food quality and timing.

Some reviewers directly criticize meals as unappealing or worse than expected, with mentions of taste, seasoning, and portions. A few also raise timing concerns, such as meals arriving later than they think residents need. Other reviews are more neutral to positive, but food is one of the most repeated areas of dissatisfaction.

caveat 4 reviews mention this

Activities may be limited for memory care

Residents in memory care are described as needing more activities to keep them engaged.

One review specifically says memory-care residents on the second floor seem bored and would benefit from additional scheduled options. While other people mention resident activities more generally, the only clear activity criticism centers on memory care having enough to do. This points to a potential gap in how programming meets different resident needs.

common 6 reviews mention this

Rehab therapy support gets praise

Several reviews talk positively about rehab and therapy teams supporting recovery.

A subset of reviews describe being at the community for rehab and say the therapy team helped them regain strength or improve daily function. Some reviews single out staff in rehab roles for encouragement and kindness, and at least one person says they felt the treatment set expectations compared with other facilities. Not every therapy-related comment is positive, but rehab support is still a recurring point.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

152 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

Dan's Diner (0.1 miles)
Alibi Bar (1.6 miles)
McDonald's (3.1 miles)
National Coney Island (3.5 miles)
McDonald's (3.9 miles)
Hibachi Buffet (4.6 miles)
Gilbert's Lodge (4.9 miles)

Pharmacies

CVS Pharmacy (0.6 miles)
CVS Pharmacy (3.2 miles)
CVS Pharmacy (3.7 miles)
Walgreens (4.3 miles)
Walgreens (4.4 miles)
Walgreens (4.9 miles)
Walgreens (4.9 miles)

Parks

Center Line Memorial Park (1.5 miles)
McKinley Park (4 miles)
Scout Park (4.8 miles)
Lac St Claire Park (6.3 miles)
Harding Park (6.3 miles)
Palmer Park (6.9 miles)

Hospitals

St John Macomb-Oakland Hospital Warren Emergency Care (2 miles)
St John Macomb Hospital (2 miles)
Select Specialty Hospital (6.1 miles)
St John Hospital & Medical Center (6.1 miles)
Park Geriatric Village (7.1 miles)
Henry Ford Medical Center (7.6 miles)

Cafes

Starbucks (3 miles)
Biggby Coffee (4.9 miles)
Tim Hortons (5.6 miles)
Panera Bread (6 miles)
Starbucks (7.2 miles)
Ferndale Project (7.3 miles)

Physicians

Henry Ford Macomb Family Medicine & Gynecology (3.3 miles)
Beaumont East Area Family Physicians (5.7 miles)
Pointes Allergy And As (6.2 miles)
Metro Medical Practice (6.6 miles)
Sterling Physicians (6.9 miles)

Places of Worship

St Joan Of Arc Church (5.4 miles)
Grosse Pointe United Methodist Church (7.3 miles)

Theaters

AMC Star John R 15 (6.6 miles)
Emagine Royal Oak (7.1 miles)

Frequently Asked Questions

Where is The Villa At City Center?

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