Orchard Creek Skilled Nursing

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Orchard Creek Skilled Nursing Orchard Creek Skilled Nursing Orchard Creek Skilled Nursing

Orchard Creek Skilled Nursing

9731 East Cherry Bend Road, Traverse City, MI 49684

For more information about senior living options: (844) 490-3973

3.7 from 20 reviews
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Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

Overall Review of Orchard Creek Skilled Nursing

Pros

  • pro The care, compassion and empathy from the staff was wonderful.
  • pro Staff are great, very accommodating and friendly, great experience overall.
  • pro Very impressive and welcoming staff that gets the job done.
  • pro Mom loves the very caring staff; they are making her recovery as good as possible.
  • pro Mom was in for physical therapy; staff is friendly and super great.
  • pro Lovey, the adorable puppy for social therapy.
  • pro Best skilled nursing facility.

Cons

  • pro The staff were terrible.
  • pro The food was cold.
  • pro There was no reply when the call button was pressed.
  • pro A hospice nurse's aide waited an hour for help and received no assistance.
  • pro Staff were outside the room laughing and talking while the patient couldn't open butter and got no help.
  • pro The reviewer warned others not to put a loved one there.
  • pro There was no assistance to go to the bathroom after pressing the call button.
  • pro The patient was not bathed.
  • pro A very rude nurse was reported and a license revocation was suggested.
  • pro The food quality was poor (raw chicken, burnt eggs, hollow egg rolls, little cabbage, lumpy gravy).
  • pro It was very disappointing; the facility may have new owners.

Review

This facility draws a wide range of experiences from families and residents, with stories that swing from heartfelt praise to sharp criticism. On one end of the spectrum, several reviewers recount deeply positive memories of care, compassion, and progress. They describe staff who were attentive, warm, and responsive, and they credit the environment with contributing to meaningful recoveries and comfort during difficult times. A number of comments highlight that the staff can be very kind, accommodating, and friendly, sometimes going above and beyond to help meet individual needs. In particular, families talk about moments of empathy and practical support that left a lasting impression, including praise for how staff handled rehabilitation, therapy, and daily routines when a loved one needed extra attention.

Yet the facility is not without its loudest critiques. A prominent thread in the feedback is frustration with what some families experience as slow or inadequate responses to urgent needs. One reviewer, citing a system limitation for ratings, describes a scenario in which a patient pressed the call button and did not receive timely assistance, with additional accounts of a hospice aide having to press for help only after a long wait. There are also pointed, specific complaints about everyday tasks: a patient unable to open butter and not receiving help, staff who were reportedly outside the room laughing or talking instead of responding, and a lack of assistance with bathroom needs. These comments paint a picture of moments when basic dignity and timely help did not meet expectations, contributing to a sense of neglect in those difficult moments.

Another harsh note comes from a caregiver who criticized a nurse as rude and even suggested that the nurse's license should be revoked. That strong sentiment reflects a level of dissatisfaction with the bedside manner and professionalism that some families feel is crucial in a nursing facility, especially during vulnerable times. It stands in stark contrast to other testimonials that speak to care, compassion, and empathy from the staff, underscoring the inconsistent experiences that can occur within the same facility.

Amid these divergent experiences, several families recount the care they did receive during particularly challenging times. One account describes a loved one who was brought to the facility while dying, and the care, compassion, and empathy from the staff were "wonderful" and deeply appreciated by the family. Other reports commend the staff for being friendly, capable, and supportive, noting that the team "gets the job done" and creates a welcoming atmosphere. The sense of teamwork and reliability appears repeatedly in these more positive narratives, with families expressing gratitude for the staff's dedication and the facility's ability to support recovery and comfort.

Therapy and rehabilitation also emerge as bright spots in many reviews. A patient who needed rehab after a hip fracture is described as receiving very caring attention, with the patient's recovery experience framed as positive because of the staff's commitment to making progress as comfortable and effective as possible. The physical therapy experiences are reinforced by remarks about a friendly, approachable staff and a sense of momentum in the recovery process. One reviewer even gives a shout-out to a therapy dog named Lovey, highlighting the additional social and emotional benefits that such companionship can provide in a care setting. These parts of the experience seem to resonate strongly with families seeking not just medical treatment but a holistic, supportive atmosphere for healing.

Food quality and dining experience appear as another area of mixed feedback. Some comments are positive, but others sharply criticize meals as inconsistent or unappealing, describing raw chicken, burnt or underwhelming egg dishes, hollow egg rolls with little cabbage, and gravy that looks unappetizingly lumpy. The reference to "new owners" hints at changes in management that may have affected kitchen operations, leaving some residents and families disappointed. This contrast between excellent clinical care and subpar meals illustrates how a facility's strengths and weaknesses can coexist, affecting overall satisfaction in different ways for different residents.

Overall, the impressions left by reviews suggest a facility with strong, caring staff and a capability to provide meaningful rehabilitation and compassionate end-of-life support in some cases, alongside serious, unresolved concerns about responsiveness, daily assistance, and food quality in others. Some residents clearly feel fortunate to have found a team of professionals who made their loved ones' lives safer, more comfortable, and more hopeful. Others describe instances of neglect or frustration that undermine trust and safety. The net takeaway is a complex mix of commendable dedication and notable gaps, reflecting how real-world care in a nursing facility can vary widely from one day to the next and from one staff member to another.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cherry Capital (5 miles away) Cherry Capital (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Orchard Creek Skilled Nursing in Traverse City, MI is a premier assisted living community that offers exceptional care services in a comfortable and homelike environment. Our skilled nursing facility provides round-the-clock supervision and assistance with daily activities to ensure the well-being and safety of our residents.

At Orchard Creek, we understand the importance of maintaining an active and fulfilling lifestyle, which is why we offer a variety of amenities and activities to cater to our residents' needs. Our cable or satellite TV service allows for entertainment and relaxation, while our fully furnished rooms create a cozy atmosphere. Residents can also enjoy spending time in our beautiful garden or outdoor spaces.

Dining at Orchard Creek is a delightful experience, with restaurant-style meals served in our elegant dining room. Our chefs are skilled at accommodating special dietary restrictions, ensuring that every resident receives delicious and nutritious meals. We also provide assistance with meal preparation and service for those who require it.

In addition to excellent care services and amenities, Orchard Creek offers a range of stimulating activities for our residents. These include resident-run activities as well as scheduled daily activities to keep everyone engaged and active. Our small library provides opportunities for reading and relaxation, while our mental wellness program focuses on promoting emotional well-being.

Convenience is key at Orchard Creek, with numerous nearby amenities just a stone's throw away. Residents have access to 5 cafes, 6 parks, 7 pharmacies, 39 physicians, 35 restaurants, 2 places of worship, and 6 hospitals — all within close proximity.

At Orchard Creek Skilled Nursing in Traverse City, MI, we strive to provide personalized care tailored to each resident's unique needs. With our excellent care services, top-notch amenities, engaging activities, and convenient location near essential facilities, we are confident that your loved one will feel right at home in our assisted living community.

Nearby Places of Interest

Physicians

  • Bay Eye Associates (0.5 miles)
  • Great Lakes Foot & Ankle Specialist (0.5 miles)
  • Cherry Bend Family Care (0.5 miles)
  • Bayside Allergy PC (2.5 miles)
  • Creekside Clinic (2.6 miles)
  • Traverse City Orthopedics And Sports Medicine (2.7 miles)
  • Grand Traverse Allergy PC (2.7 miles)

Restaurants

  • Apache Trout Grill (1.6 miles)
  • Harrington's By The Bay (1.7 miles)
  • Sleder's (2.5 miles)
  • Bay Bread Co. (2.5 miles)
  • Brengman Brothers (2.6 miles)
  • Slabtown Burger (2.7 miles)
  • Grand Traverse Pie Company (2.8 miles)

Cafes

  • Aroma's Coffee & Tea (1.9 miles)
  • Brew (2.9 miles)
  • Espresso Bay (3 miles)
  • Morsels (3 miles)
  • Starbucks (3.8 miles)

Pharmacies

  • CVS Pharmacy (2.7 miles)
  • Sixth Street Drugs (2.8 miles)
  • Good Neighbor Pharmacy (2.8 miles)
  • Munson Ambulatory Pharmacy (2.9 miles)
  • Petertyl Drug (2.9 miles)
  • Olesons West Pharmacy (3.1 miles)
  • Rite Aid (3.7 miles)

Hospitals

  • Cowell Family Cancer Center (2.7 miles)
  • Munson Healthcare (2.8 miles)
  • Munson Medical Center (2.9 miles)
  • Munson Medical Center - Outpatient Services (2.9 miles)
  • Four S'S (3.2 miles)
  • Copper Ridge Surgery Center (3.9 miles)

Parks

  • The Open Space (2.7 miles)
  • Clinch Park (2.9 miles)
  • Grand Traverse Veterans Memorial Park (3.2 miles)
  • Bryant Park (3.6 miles)
  • Hull Park (3.7 miles)
  • Traverse City State Park (3.8 miles)

Places of Worship

  • First Congregational Church (3.4 miles)
  • St Francis Catholic Church (3.6 miles)

Frequently Asked Questions

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