Medilodge Of Taylor

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Medilodge Of Taylor

23600 Northline Road, Taylor, MI 48180

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
69
4 stars
9
3 stars
3
2 stars
5
1 stars
14

Skilled Nursing Facility

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    Overall Review of Medilodge Of Taylor

    Pros

    • pro The Director of Operations and the Administrator provided an expeditious response, giving the family hope.
    • pro The family described a good experience, noting that Nurses Vanessa and Marcus, Admissions Coordinator Margarita, Social Worker Nancy, and Aide Crystal were all very helpful.
    • pro Kim Bitner, the facility manager, was courteous and gracious in her apologetic responses and arranged for the dog's removal to prevent future incidents.
    • pro The family felt lucky to have such wonderful care and to know their relative was in good hands.

    Cons

    • pro The facility was described as a dump with chronic understaffing and indifferent staff toward patients and visitors.
    • pro The patient received only two physical therapy sessions in two weeks.
    • pro The patient waited two hours in his own urine before anyone assisted.
    • pro A CNA acknowledged the staffing shortage but left the room and never returned to help.
    • pro A family member stood in the hallway for over an hour looking for help to reposition the patient.
    • pro There was an incident with an unattended dog in the hallway that attacked a service dog, creating safety concerns.
    • pro The stepfather's condition worsened and he had to be transferred to a hospital, with hospital staff describing neglect and unclean conditions.
    • pro Some staff were described as rude, with complaints about a nurse and threats to file a report.
    • pro Aides were loud, vulgar, and neglectful, and the nurse-to-patient ratio was described as insane (1:50).

    Review

    Medilodge of Taylor, Michigan, is described in a chorus of reviews as a place that elicits very strong and mixed reactions. On one end of the spectrum, some visitors and family members praise certain staff members for their kindness and competence, while on the other end lurks a multitude of troubling concerns: prolonged waits for therapy, lapses in basic daily care, safety risks, odors and cleanliness issues, and communication gaps that leave families feeling ignored or dismissed. Taken together, the accounts paint a picture of a facility where the quality of experience can swing dramatically from day to day and from room to room.

    A dominant theme in the comments is staffing shortages and the cascading impact on care. Several reviewers recount waiting hours for rehabilitation services or for basic assistance, sometimes after a patient has been dressed and placed in a wheelchair without afterward receiving transport to therapy. One family member described a stroke survivor who was left waiting in his own urine for about two hours, with staff members allegedly unable to provide timely help. In another instance, a patient was dressed for rehab in the afternoon but four hours passed without anyone escorting him to therapy, and a CNA who did stop by left after explaining short staffing without returning. The inconsistency in attention and the frequency of delays around therapy and daily care appear to be a recurrent source of frustration and distress for families.

    Safety and security concerns also recur across the recountings. Several visitors point to unsecured entrances and a lack of a staffed front desk, making them feel uneasy about safety and accessibility for vulnerable patients. One particularly alarming incident involved a service dog in a stroller being attacked in a hallway by a chained dog owned by another resident, an encounter that frightened the service dog and its handler and highlighted potential gaps in managing pets and animal exposure within the facility. The reported atmosphere of anxiety continued with accusations of loud patient distress and alarming sounds echoing down the hall, contributing to an impression of a facility that may not be adequately controlling environmental hazards or ensuring patient and visitor safety.

    Issues of cleanliness, wound care, and overall hygiene surface in multiple reviews. Some accounts describe facilities that smelled unclean and felt dirty, with mentions of excrement on a patient and wounds that were not addressed promptly. One hospital discharge described the patient as being left filthy and facing unattended wounds of notable severity, suggesting that problems may extend beyond daily routine care to more serious aspects of clinical management. The impression of deterioration in hygiene and infection control weighs heavily in the narratives, amplified by concerns that bedsides and rooms were not consistently maintained or cleaned to expected standards.

    The tone toward staff ranges from sharply negative to cautiously appreciative, reflecting a complex human dynamic in a busy care environment. Several reviews characterize aides as loud, profane, and uncaring, with reports of rude behavior and even explicit accusations of neglect when patients pressed for help. Some reviewers contend that administrative staff either avoided accountability or were only superficially apologetic, while others acknowledge that some administrators and supervisors did respond with attention and a promise of corrective action. Notably, a recurring contrast emerges: a few staff members are singled out for praise - nurses, admissions personnel, social workers, and aides who were described as helpful, compassionate, and communicative - while a larger number of accounts lash out at others deemed inattentive or disrespectful. One reviewer even cites a successful experience with multiple named staff members, suggesting that when the team functions well, the care can be markedly better.

    Administrative response and follow-through appear to be a mixed bag as well. In some cases, initial complaints led to direct engagement from leadership, with comments from a Director of Operations and an Administrator that created a sense of relief and renewed hope. In others, however, families report that even after administrative outreach, problems persisted - delays in therapy, inadequate supervision, and a sense that the facility could not consistently meet the needs of residents with significant health challenges. There is a sense that when concerns are voiced and a specific staff member or process is addressed, improvements can occur (such as dog removal or more attentive staff during a visit), but the improvements do not seem to endure across all shifts or days.

    The reviews also reveal a variety of lived experiences about what individual stays can look like. A positive note appears in a few posts where relatives felt their loved ones were in good hands, with praise directed at particular staff members helping with therapy, admissions, social work, and daily care. Conversely, other narratives describe abrupt admissions, poor communication about care plans, and a sense that patients could not receive the level of attention their conditions required, including the inability to be present during visits due to visiting hour policies and the facility's overall pace. Some reviewers expressed clear intent to avoid the facility for future care, urging others to consider alternate options, while a smaller number recounted encounters that reaffirmed their trust in the care when certain staff members demonstrated empathy and competence.

    Taken together, the collection of experiences at Medilodge of Taylor paints a picture of a facility with significant and persistent challenges in staffing, safety, cleanliness, and consistent quality of patient care. The stories vary - from outright condemnations of neglect and danger to grateful acknowledgments of dedicated staff who went above and beyond - and they converge on a central question about the consistency of care: can a facility with such a broad spectrum of reported experiences provide reliable, compassionate, and timely service to patients with serious health needs? For families watching a loved one navigate recovery or a health crisis, the answer seems to hinge on day-to-day factors: who is on shift, how busy the team is, the effectiveness of communication from leadership, and whether the environment is truly safe, clean, and responsive to urgent needs.

    Features

    Housing

    • 142 resident community capacity 142 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (4 miles away) Detroit Metropolitan-Wayne County (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Medilodge Of Taylor in Taylor, MI is an exceptional assisted living community offering a wide range of amenities and care services for seniors. Residents can enjoy the convenience of having a beauty salon right on-site to keep them feeling pampered and looking their best. There is also cable or satellite TV available for entertainment in the comfort of their own private rooms.

    Transportation is made easy with community-operated transportation, as well as transportation arrangements provided for non-medical needs and doctor's appointments. The computer center allows residents to stay connected with family and friends through email and internet browsing. Wi-Fi/high-speed internet access is also available throughout the community.

    Meals are served restaurant-style in the elegant dining room, where residents can enjoy delicious cuisine prepared by the professional staff. Special dietary restrictions are accommodated to ensure each resident's specific needs are met. For those who prefer more independence in their meal preparation, kitchenettes are available within each living space.

    The community features several spaces for relaxation and recreation, including a fully furnished gaming room, small library, wellness center, and outdoor garden area. The fitness room offers opportunities for physical activity and maintaining an active lifestyle.

    Care services focus on promoting independence while providing necessary assistance when needed. Trained staff members are available 24 hours a day to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time.

    Residents can participate in a variety of activities organized by the community or plan their own activities with concierge services available. Fitness programs cater to physical wellness, while planned day trips allow residents to explore new areas outside the community. Resident-run activities foster socialization and create strong bonds among peers.

    Medilodge Of Taylor benefits from its convenient location in close proximity to various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship.

    Overall, Medilodge Of Taylor provides a nurturing and supportive environment where seniors can experience a fulfilling and enriching lifestyle while receiving the personalized care they need.

    Nearby Places of Interest

    Parks

    • Heritage Park (0.6 miles)
    • Schemansky Park (5.2 miles)
    • Civic Center Park (5.5 miles)
    • BASF Park (5.9 miles)
    • Ford Field Park (6.6 miles)

    Restaurants

    • BJ's Restaurant & Brewhouse (1.1 miles)
    • McGuckin's Pub (1.9 miles)
    • Big League Brews (3.3 miles)
    • Sonic Drive-In (3.7 miles)
    • McDonald's (4.3 miles)
    • Bob Jo's Frozen Custard (4.5 miles)
    • Mezza Mediterranean Grille (4.8 miles)

    Cafes

    • Panera Bread (1.1 miles)
    • Starbucks (4.2 miles)
    • Tim Hortons (4.4 miles)
    • Sugarr Donuts (4.6 miles)
    • Starbucks (6.4 miles)
    • Qahwah House (6.5 miles)
    • Biggby Coffee (7.1 miles)

    Pharmacies

    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2 miles)
    • Walmart Pharmacy (2.8 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.1 miles)

    Physicians

    • Lagrou, Robert New Oakland Family Centers (2.3 miles)
    • Oakwood Healthcare Center (2.3 miles)
    • Northline Women's Health Center (2.4 miles)
    • Michigan Institute-Urology (3.6 miles)
    • Michigan Center For Oral Surgery (3.7 miles)
    • Allen Park Family Physicians (3.8 miles)
    • Castleman Eye Center (4.1 miles)

    Transportation

    • National Car Rental (3.9 miles)
    • Hertz Rent A Car (4 miles)
    • Enterprise Rent-A-Car (4.1 miles)
    • Budget Rent A Car (4.1 miles)
    • DTW Delta Cargo (4.2 miles)
    • Ground Trans North Terminal (4.4 miles)
    • Concourse D (4.5 miles)

    Places of Worship

    • Our Lady of the Woods (4.6 miles)
    • Southpoint Church (7.3 miles)

    Hospitals

    • Henry Ford Medical Center - Woodhaven (5.1 miles)
    • Beaumont Dearborn Hospital (5.9 miles)
    • Henry Ford Wyandotte Hospital (5.9 miles)
    • Oakwood Annapolis Hospital (6.7 miles)

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