11170 Pardee, Taylor, MI 48180
For more information about senior living options: (844) 490-3973
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Colleen Fields went out of her way to make the move smoother. Colleen Fields was welcoming and helpful during the transition. The cafeteria serves three meals a day. The activity coordinator Kim keeps residents engaged and busy. Housekeeping keeps the place tidy daily. The staff at Taylor American House are kind and supportive. The staff's patience and gentle spirit are appreciated. The facility is beautiful with pleasant staff. Management is proactive and keeps families informed. Residents are in good hands with the staff. Families are pleased with the service and care. The apartments are nicely laid out, clean, and well maintained. People would recommend American House to family and friends. The staff interact kindly with residents, and residents feel at home.
The family's experience with American House Taylor has been horrific. The staff are insensitive and inattentive. The food is unhealthy, and if a resident returns from the hospital after hours there is no food at all. There is a lack of responsiveness. AdvisaCare staff are rude, disrespectful, ignorant, lazy, and ignore residents; the executive staff yell and scream at residents. AdvisaCare staff leave residents unattended, in urine, with open bed sores. The management and staff are unprofessional and unwelcoming to new employees. The administrator is unprofessional and interferes in family affairs, discussing residents and their visits. The facility is terrible; staff bully employees and neglect residents. Apartments are overcharged, and workers report that the company cares nothing about employees or residents. The manager of the home care department is rude, nasty, ghetto, and unprofessional. The food quality is suspect, with vegetables overcooked and meat/fish often undercooked.Across the collection of comments about American House, there's a wide spectrum of experiences echoed by families and residents. Some describe warm, attentive communities with helpful staff and well-kept facilities, while others recount troubling interactions with management, concerns about food quality, and serious complaints about a third-party care provider. The remarks come from two named locations, American House Taylor and American House Southland, and also reference AdvisaCare, a contract company that handles individual health and assisted-living services. Taken together, they paint a portrait of two very different kinds of experiences under the same umbrella.
At American House Southland, several reviewers single out Colleen Fields for going "out of her way" to make moving easier. One family member notes that Colleen helped secure a first-floor two-bedroom, which made the transition smoother for their loved one. Colleen is described as the first welcoming contact, positive and helpful during the move from a townhome to apartment living. In that same location, the cafeteria is mentioned as serving three meals a day, and an activities coordinator named Kim is praised for trying to keep residents engaged. Housekeeping is described as doing a nice job maintaining daily cleanliness, and there is a sense that, for many, the overall experience has been positive and that the move to Southland was the right choice for their mother. A few comments extend this positive tone to the broader Southland community, with residents expressing appreciation for staff who make them feel at home and emphasize the sense of community.
Reviewers connected to American House Taylor recount a similarly warm appreciation for Colleen and the staff, though with a broader mix of praise and concern found in multiple messages. One family thanks Colleen and the staff for their patience and gentle approach with a cousin who was not always easy to work with, highlighting that a cooperative effort helped navigate a difficult transition into a new living situation. There is a strong thread of gratitude for staff who listened and stayed supportive, and a number of the Taylor comments recommend American House to friends and family, underscoring a belief that the team there can be relied upon in challenging circumstances.
Beyond individual staff members, several people attest to a generally positive impression of the communities: statements like "very nice," "love living here," and "the staff go above and beyond" appear repeatedly. Some reference that the folks who work there are kind, sensitive, and attentive to daily needs, with messages of appreciation directed at specific names such as Colleen, Alex, Mike, and Gary, suggesting that the personal touch from the care team leaves a lasting, positive impression. In one case, a family member describes an Uncle who lived there for two years and remained fond of the staff and the environment, noting that the management was proactive, the apartments were clean and well maintained, and the staff's daily interactions were meaningful.
But the picture isn't entirely rosy. Some reviews voice serious concerns about the home-care management and how AdvisaCare interacts with residents. Critics describe a rude, disrespectful, and unprofessional manager in the home-care department, and recount overheard conversations that left them uneasy about boundaries and privacy. The criticisms extend to AdvisaCare itself, with multiple statements portraying staff as rude, fake, and unresponsive. Allegations include overcharging, a sense that those who work there are personally cared less about, and general dissatisfaction with how residents are treated. One reviewer even cautions others not to put a loved one in AdvisaCare's care, citing experiences of rude executives and poor overall treatment.
Additional negative themes center on the overall work environment and its impact on residents. Commenters describe a culture where staff may bully or neglect fellow employees, which in turn affects how residents are cared for. There are explicit complaints about residents being left unattended, with alarming mentions of urine, open bed sores, and wounds, suggesting neglect and poor supervision. The critiques present AdvisaCare as a source of ongoing problems rather than just a minor inconvenience, with some reviewers labeling the company's management and staff as unprofessional and untrustworthy. The sense across these notes is that, for some families, the presence of AdvisaCare on the second floor or in the facility significantly colors the overall perception of safety and quality of care.
Despite the harsher critiques, not all feedback is negative about the broader American House experience. A few reviewers return to the positive notes: a child recounts a mother's appointment that left everyone feeling welcomed and supported, and another describes the facility as "very nice," with continued confidence in staff who appear consistently caring and engaged. There are also mentions of commendable food service in some contexts, with residents enjoying three daily meals and appreciating the consistency of daily routine in terms of meals and activities. Yet even where food and activities are praised, there remain cautions about potential inconsistencies between locations and the quality of external partnerships like AdvisaCare.
In sum, the narratives reflect a housing and care environment that can be highly personalized in its outcomes. For some families, American House locations - especially Southland and Taylor - offer a supportive community with responsive staff, clean facilities, and a sense of home, underscored by specific staff who go the extra mile during transitions and daily routines. For others, the experience is marred by concerns about management style, the involvement of AdvisaCare, and incidents or patterns of neglect that raise serious questions about consistency and safety. Prospective residents and families are encouraged to weigh these varied experiences carefully, engage directly with management, and inquire about the roles and oversight of any third-party care providers to form a clear, location-specific expectation of care, food, activities, and overall safety.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Redeem Home in Taylor, MI is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy the convenience of a dining room where delicious meals are served, taking into consideration any special dietary restrictions. The community is fully furnished, providing a comfortable and homely atmosphere for all residents. The outdoor space allows residents to relax and enjoy the fresh air and beautiful surroundings.
Housekeeping services are provided to ensure that the living spaces are clean and well-maintained at all times. Move-in coordination services are also available to assist new residents with the transition process.
In terms of care services, assistance with activities of daily living is offered to support residents in their everyday routines. This includes assistance with bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents receive appropriate medical care.
Residents with specific dietary needs, such as diabetes diet or special dietary restrictions, will find suitable meal options prepared and served by the community's kitchen staff. Medication management is provided to ensure that residents take their medications as prescribed.
Transportation arrangement for medical purposes is available, ensuring that residents can conveniently access necessary healthcare appointments. Scheduled daily activities provide opportunities for socialization and engagement within the community.
Located in Taylor, MI, there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, and transportation options. Additionally, there is a hospital nearby for any emergency or specialized medical needs.
At Redeem Home in Taylor MI, seniors can enjoy a comfortable assisted living environment with supportive care services and convenient access to essential amenities nearby.
Redeem Home is located at 11170 Pardee, Taylor, MI 48180 in Wayne County, Michigan
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