4368 Cleveland Avenue, Stevensville, MI 49127
For more information about senior living options: (844) 490-3973
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There are great CNAs and nursing staff who show care and grace to residents. The resident loves the activities offered, the food is good, and medications are administered on time. The facility is clean and the staff are friendly, providing great care. The staff at Pine Ridge is amazing.
Reviewers claim residents were left unattended in wheelchairs for hours. They report that bedridden residents were not cleaned regularly and were left in discomfort. Some accounts describe inhumane or disrespectful treatment by certain staff members. Pain management and physical therapy are described as minimal or insufficient. Reviews warn that the facility's care quality has declined and that legal action has been considered due to alleged mistreatment.Across this Stevensville, Michigan care facility, there is a wide spectrum of experiences being shared by families and residents. Some accounts come from intimate moments of concern and heartbreak, while others point to care that is compassionate and attentive. Taken together, the feedback paints a picture of a place where care quality can vary dramatically depending on who is involved and the situation at hand. In several stories, serious questions are raised about how residents are treated, how their pain and daily needs are addressed, and how communication is handled with families.
One particularly troubling account centers on a resident whose family member describes a frightening neglect scenario. The reviewer recalls their mother worrying about swelling in her feet and reporting this concern to a nurse and a CNA. According to the account, the mother was forced to stay in a wheelchair for hours, unattended, into the late evening. Help finally arrived only after the mother began crying uncontrollably. The reviewer recounts a chilling moment when the nurse/aid entered and allegedly said, "what are you ready for your pain meds now?" Such a moment from a healthcare professional was described as a disgrace to the helping profession and has left the family deeply distressed about the level of care provided.
Beyond this incident, there is a broader lament about a perceived decline in overall care quality. Several reviewers state that the care, concern, and professionalism of the staff have diminished over time. They report that residents who are near the end of life are spoken to and treated inhumane by certain CNAs, and that when issues arise they are often simply reassigned rather than addressed. While there are definitely mentions of dedicated staff members who go above and beyond, these negative patterns are described as persistent by multiple families, raising questions about consistency and accountability across shifts and departments.
Despite the negative experiences, there are also voices of appreciation for aspects of the facility. One family member notes that there are some excellent CNAs and nursing staff who genuinely show love and grace to their loved ones. They describe their mother as enjoying the activities offered and finding the meals to be good, with medications administered on time. The reviewer also acknowledges that daily visits are important for ensuring everything runs smoothly and expresses a belief that, in a challenging era, more kindness and attention toward the elderly would make a meaningful difference. This perspective highlights that not all interactions are negative and that quality care can still be found within the same facility.
Another family recounts a more severe experience after a mother was admitted recently. This reviewer states that the care was horrible, including neglect and a lack of regular cleaning for a bedridden resident. They allege the resident did not receive adequate pain relief or physical therapy and insinuate that the facility is exploiting Medicare insurance rather than focusing on genuine care. The family warns that if changes do not occur promptly, they intend to involve legal counsel. The tone here is urgent and alarmed, signaling a fear that the resident's health and dignity are at serious risk.
In a starkly grave recounting, one reviewer describes an incident involving a father who was paralyzed on one side. They claim the individual fell from bed, a pillow was thrown at him, and he was left there for the night. The account continues with severe consequences: the resident allegedly developed bronchitis, was left soiled for days, not fed adequately, and not taken to doctor appointments, with the reviewer concluding that these failures contributed to the patient's death. The sentiment expressed is a strong warning to others to avoid placing loved ones at this facility, especially when there is a critical mobility impairment.
Amid these heavy concerns, there are also positive reports about Pine Ridge from earlier timelines. One reviewer states that both of their parents spent time at Pine Ridge in early 2019 and that the staff was amazing, the facility clean, and they were very pleased with the overall care. Another short evaluation simply notes that the facility is clean and staffed by friendly individuals who provide great care, followed by another such positive remark about cleanliness and the quality of the staff. These statements suggest that when things go well, families experience a high level of satisfaction and recognize the hard work of the care team.
In sum, the reports present a care facility that can deliver compassionate, attentive care in some cases, while in other cases it is alleged to fall short in essential areas like safety, dignity, and timely assistance. The more serious complaints focus on episodes of neglect, inadequate pain management, poor cleanliness, and even life-threatening outcomes, which understandably provoke strong reactions from families and calls for accountability or legal review. Conversely, there are affirmations of good care, pleasant activities, good meals, and committed staff, underscoring that experiences are not monolithic and can vary substantially from one resident to another and from one shift to the next.
If you are considering this facility for a loved one, these accounts suggest you should take a careful, proactive approach. Spend ample time visiting, observe staff interactions during routine care, and ask about how concerns are reported and addressed. Check state inspection reports and speak with multiple staff members and families to gauge consistency of care. Given the mix of experiences reported, it appears that oversight, accountability, and a culture of genuine compassion are crucial factors in whether a resident receives the dignified, attentive care they deserve.
111 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine Ridge is a premier rehabilitation and nursing center located in the charming town of Stevensville, MI. Our community offers a wide range of amenities and care services to ensure that our residents have everything they need to live comfortably and enjoy their golden years.
For those who like to look their best, we have an on-site beauty salon where residents can get pampered and feel their best. Our community operated transportation is available for residents who need to run errands or attend appointments. Residents can also stay connected with the outside world through our computer center and Wi-Fi/high-speed internet.
Dining at Pine Ridge is a delightful experience, with restaurant-style dining offered in our beautiful dining room. Our highly skilled kitchen staff prepares delicious meals while accommodating special dietary restrictions to meet individual needs.
We understand the importance of staying active and engaged, which is why we offer a fitness room, gaming room, small library, and planned daily activities. Residents can also enjoy the outdoors in our garden or utilize our outdoor space for relaxation and socialization. For those seeking mental wellness support, we provide a dedicated program to help enhance overall well-being.
Our caring staff is available 24/7 with a call system in place for any assistance needed. We assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time.
In addition to the amenities and care services provided within our community, Pine Ridge benefits from its convenient location near various establishments. There are two cafes nearby for residents looking for a change of scenery or meeting friends. Five parks offer opportunities for outdoor recreation and leisurely strolls. With 13 pharmacies nearby, obtaining medications is hassle-free. Residents have access to 37 physicians in the vicinity for comprehensive healthcare needs. Furthermore, there are numerous restaurants nearby that cater to different tastes and preferences. Transportation options are readily available for non-medical needs, making it easy for residents to explore the surrounding area. Places of worship and a theater are conveniently located for spiritual and cultural activities. Lastly, having five hospitals nearby ensures that residents receive prompt medical attention if needed.
At Pine Ridge, we strive to provide a warm and welcoming environment where our residents can thrive. Our commitment to excellent care, extensive amenities, and convenient location make us an ideal choice for individuals seeking quality senior living in Stevensville, MI.
Pine Ridge - A Rehabilitation And Nursing Center is located at 4368 Cleveland Avenue, Stevensville, MI 49127 in Berrien County, Michigan
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