Lakeland Center in Southfield, MI
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26900 Franklin Road, Southfield, MI 48034
For more information about senior living options: (844) 490-3973
Choyia Jackson was described as very professional with a great personality, answering all questions. Lakeland was praised for wonderful treatment after a total knee replacement, with staff introducing themselves and showing genuine care for recovery. The staff were consistently described as nice, helpful, and truly caring about residents' recovery. Joe from Therapy promptly brought a recliner when it was requested. The kitchen manager Shena allowed meal selections for the week, and the meals were reported to be delicious, including a tasty pizza. The decor on the first floor was pretty, the room was great, and the bathroom's proximity was a plus. Keisha, a CENA, was attentive and concerned about safety, going out of her way to help with bathroom needs. Orientation with Choyia Jackson was friendly, knowledgeable, and made the process easy. The nurses were friendly and very helpful, with Marquita singled out for particular attentiveness. The Lakeland rehab center in Southfield helped prepare mom for going home after a hip fracture, with nice, helpful staff and great therapists. Deaja was a great help in finding a facility with a private LTC room and was appreciated for her determination. The staff were described as wonderful, with multiple five-star remarks for team members like Larry, Tosha, Jazz, Joe, and others. The facility was described as clean, smell-free, and well-kept, with friendly staff throughout. Samar Malouf made orientation fun and welcoming, and the center was portrayed as a wonderful place with a caring team. The therapy department was called awesome and the staff friendly, with residents often leaving with a smile. Overall, Lakeland is viewed as a place where staff care for residents like family and the experience is improving.
The facility was described as horrible, with rude nurses and CNAs and call lights routinely ignored. There was not enough staff to care for patients, leading to safety concerns and delays in care. The environment was not kept up, with areas reported as dirty and rooms not consistently clean or smelling unpleasant. Food was delivered cold and sometimes uncooked, and meals were not always prepared as requested. Pain medications were delayed because staff claimed they were busy tending to other patients. There were reports of staff arguing or fighting in front of residents, creating an unsafe atmosphere. A patient suffered a hip fracture during lifting due to not following proper protocol. Families reported poor communication, such as not being informed about transfers or hospitalizations.Lakeland Center in Southfield is best suited for families seeking a recovery-focused option where rehabilitation and daily therapy are central - and where staff are often described as caring, approachable, and capable of guiding a patient back toward independence. The facility shows particular strength for short-term post-acute needs, such as recovery from orthopedic procedures, where residents can expect hands-on rehab, attentive therapy teams, and a today-for-tomorrow mindset aimed at getting patients moving and back home. Those evaluating Lakeland should recognize this as a setting that can deliver tangible rehab progress and a supportive social-work presence, especially through staff like Larry in social work and the admissions team led by Deja.
However, potential residents or families should explicitly consider alternatives if sustained, high-level nursing oversight is non-negotiable. Several reviews flag inconsistent staffing, especially on weekends or after hours, with consequences that range from delayed showers and routine tasks to questions about safety and med management. The ideal profile here is someone who can benefit from strong therapy services and daily oversight from an engaged team, while family involvement and meticulous planning can compensate for gaps in 24/7 coverage. For anyone prioritizing private accommodations, predictable nursing rounds, or ironclad accountability across all shifts, Lakeland may not consistently meet those expectations.
The favorable aspects of Lakeland - most notably the rehab department's effectiveness, the quality of therapists, and the generally courteous front-line team - often offset the downsides when the facility operates at full staffing. Therapy teams are frequently praised for setting clear goals and helping residents regain independence, with patient recoveries described as meaningful and gains maintained after discharge. The atmosphere on several units is described as clean, welcoming, and focused on comfort; orientation experiences with Choyia Jackson and the general responsiveness of dietary and nursing staff contribute to a sense that residents are known and supported. When these strengths align, families observe discernible progress and a positive trajectory toward returning home.
Yet the cons are not trivial. Repeated concerns center on inconsistent nurse availability, communication lapses, and occasional lapses in basic daily care - issues that undermine confidence for long-term residence or for residents who require steady, predictable routines. There are accounts of incomplete hygiene tasks, delayed room cleans, and difficulties reaching staff after hours. Some reviews extend to management and administrative interactions, describing frayed morale or uneven accountability. While many families express gratitude for dedicated individuals who go above and beyond, the variability across shifts means outcomes may hinge on the specific team on duty during a given visit.
In judging whether Lakeland offsets the negatives, one key reality stands out: the rehab-centric model can produce strong results when staffing is adequate and when families stay closely involved. Where therapy and social work leadership shine, residents often experience meaningful movement, improved functional independence, and a clearer plan for returning home. The same environment that yields success stories also makes the place vulnerable to the consequences of inconsistent staffing. For families willing to engage actively - monitor care quality, communicate clearly with administration, and press for timely responses - the positives can prevail. For others, especially those needing constant nursing presence and flawless day-to-day management, Lakeland may feel risky.
For those leaning toward Lakeland, a disciplined approach is essential. Schedule comprehensive tours focused on therapy services, speak directly with the therapy team about plans for a specific condition, and request to meet the floor managers responsible for weekends and evenings. Probe clearly about private-room availability and the facility's contingency plans when staff levels are lean. Review the incident-handling process, ask how after-hours concerns are triaged, and seek recent references from families who have experienced both the best and the worst shifts. A decision in favor of Lakeland should come with a concrete, time-bound care plan and a plan for regular family check-ins to sustain oversight.
91 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeland Center in Southfield, MI is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the overall well-being of its residents. The community boasts a beauty salon where residents can enjoy pampering and grooming services. Each apartment is equipped with cable or satellite TV for entertainment. Transportation is provided by the community for various needs, including non-medical outings and transportation to doctors' appointments.
Residents have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones or engaging in online activities. The dining room offers restaurant-style dining where nutritious meals are prepared and served, taking into consideration special dietary restrictions.
Lakeland Center provides various recreational options to keep residents engaged and active. There is a fully furnished fitness room for exercise enthusiasts, as well as a gaming room for leisurely fun. The community also features outdoor spaces such as gardens where residents can relax amidst nature. A small library is available for those who enjoy reading.
The care services at Lakeland Center aim to meet each resident's individual needs, with 24-hour call systems and supervision ensuring their safety. Assistance with activities of daily living such as bathing, dressing, and transfers is provided, promoting independence while offering support when needed. Medication management ensures that residents receive their medications on time.
The community encourages mental wellness through its dedicated program, which focuses on promoting emotional well-being among residents. Special dietary restrictions are catered to, ensuring that each resident receives meals suitable for their specific needs.
Residents can take part in various activities organized by the community, including fitness programs and planned day trips. They also have the opportunity to engage in resident-run activities or participate in scheduled daily activities.
Lakeland Center benefits from its convenient location, with several cafes, parks, pharmacies, physicians' offices, restaurants, theaters nearby. Additionally, there is a hospital within close proximity should any medical need arise.
Overall, Lakeland Center offers a comfortable and supportive environment where residents can enjoy their retirement years while receiving the care and assistance they require.
Lakeland Center is located at 26900 Franklin Road, Southfield, MI 48034 in Oakland County, Michigan
Lakeland Center on seniors.fyi includes 4 photos including images showing building, parking, urban, outdoor, lighting, windows, and more.
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