Lakeland Center in Southfield, MI
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Information last verified:
26900 Franklin Road, Southfield, MI 48034
For more information about senior living options: (844) 490-3973
The staff at Lakeland Center are wonderful and truly care for residents. The nurses and front-line staff are friendly and the facility is consistently clean. The nursing staff, from aides to management, go above and beyond for residents. The activity department does an amazing job engaging and brightening residents’ days. The dietary team has attentive staff who genuinely attend to patients’ needs. Lisa L. is a knowledgeable and friendly nurse who builds strong rapport with patients. The unit managers and administration are compassionate, professional, and supportive. Choyia Jackson is professional and friendly, making orientation informative and smooth. The therapy department is excellent at helping residents regain mobility and independence. The Lakeland Center is clean, well-kept, and creates a welcoming environment. Social workers and admissions staff provide valuable guidance and support for placement and processes. Many reviewers would highly recommend Lakeland Center for quality care and caring staff.
The facility is HORRIBLE; the nurses and CNAs have terrible attitudes, and call lights are ignored. The place smells and is not kept clean, with unprofessional and loud staff near patient doors. There is chronic understaffing, especially on weekends, leaving residents without timely care and showers. A resident reportedly fractured his hip due to lifting without proper protocol. Personal items go missing and families report poor communication about care, including missing phones. Management is described as horrible, with perceived favoritism and claims that staff are paid to post positive reviews. There are unsafe conditions described, including staff fighting in front of patients and ongoing short-staffing.Lakeland Center in Southfield, MI is best suited for families seeking a therapy-driven post-acute and short-term rehabilitation option where a lively clinical and activity schedule is paired with attentive social-work support. The facility earns strong praise for its therapy teams, admissions staff, and front-line caregivers who routinely go the extra mile to support recovery and discharge planning. Families with loved ones who respond well to hands-on rehab, personalized meal choices, and a feeling of being cared for by a cohesive nursing and therapy team will likely find Lakeland to be a compelling fit. The overall impression remains overwhelmingly positive in many reviews, anchored by clear strengths in therapy outcomes and a welcoming front-line culture.
However, this community is not the right fit for every family. Alternatives deserve consideration for those prioritizing consistently reliable staffing and uniform accountability around care across all shifts. Several reviews flag ongoing concerns about staffing levels, particularly on weekends or after-hours, with reports of delayed showers, incomplete hygiene assistance, and uneven responsiveness to call lights. Some families describe gaps in communication when transitions or discharge planning occur, plus episodes where medication timing or procedures were not followed as expected. For long-term care needs where a seamless, uniformly high level of supervision is non-negotiable, exploring other options may be prudent.
The strongest advantages center on people and processes that directly influence recovery. The therapy department repeatedly earns top marks for effectiveness and engagement, with residents moving toward independence and discharge at encouraging rates. Social work leadership, especially figures like Larry, is highlighted for dependable case management, proactive problem-solving, and a willingness to coordinate placement and post-acute planning. Admissions staff and orientation touchpoints, often led by individuals like Choyia, are praised for clarity, warmth, and a thoughtful overview of services. Dietary staff receive frequent compliments for attentiveness and individualized meal planning, while housekeeping and building upkeep are cited as consistently clean and well-maintained. In short, the holistic rehab ecosystem, therapy, social work, admissions, and daily support, creates tangible progress for many residents.
Yet the cons raised in reviews cannot be dismissed. Inconsistent staffing and occasional gaps in after-hours availability surface repeatedly, with some accounts describing slow or incomplete responses to basic needs and routine care. There are also reports of odor and cleanliness concerns on certain floors, lapses in timely showering or dressing, and troubling anecdotes about communication failures that left families feeling out of the loop during critical moments. Several families recount instances of medication administration problems or miscommunication about care plans, and a minority describe unsafe or disorganized conditions that erode trust. The most troubling narratives involve accusations of under-resourced floors, friction among staff, and perceived lapses in accountability that undermine resident safety and dignity.
These positive and negative threads interact in meaningful ways. When a resident’s rehabilitation hinges on disciplined, timely therapy, Lakeland’s strengths in therapy staff, discharge planning, and care coordination typically offset many of the downsides, producing meaningful functional gains and clear next-step plans. The presence of compassionate leaders and a responsive admissions team tends to reassure families that concerns are heard and addressed, often translating into smoother transitions back home. For families who can tolerate occasional rough patches in staffing or communication, the overall trajectory remains favorable, with many residents and families reporting sustained improvements, improved mobility, and renewed confidence.
The practical takeaway for families evaluating Lakeland Center is targeted and action-oriented. Start with a focused tour that centers on the unit your loved one would use, and request an encounter with the therapy director and social worker to gauge how discharge planning is handled in real time. Verify current staffing models, especially for nights and weekends, and ask how call lights are managed after hours. Probe recent quality metrics and state survey outcomes to understand how the center has addressed past concerns about cleanliness, safety, and medication administration. For long-term care considerations, inquire about ongoing supervision, staff consistency, and the facility’s track record with safety incidents. Finally, align expectations around private-room availability, dietary customization, and the specifics of post-acute supports that would matter most to the individual’s recovery goals. Lakeland Center can be an excellent, even transformative option for rehab-focused families, but the decision should hinge on a candid assessment of staffing reliability, safety safeguards, and a concrete plan to sustain progress once discharge looms on the horizon.
91 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeland Center in Southfield, MI is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the overall well-being of its residents. The community boasts a beauty salon where residents can enjoy pampering and grooming services. Each apartment is equipped with cable or satellite TV for entertainment. Transportation is provided by the community for various needs, including non-medical outings and transportation to doctors' appointments.
Residents have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones or engaging in online activities. The dining room offers restaurant-style dining where nutritious meals are prepared and served, taking into consideration special dietary restrictions.
Lakeland Center provides various recreational options to keep residents engaged and active. There is a fully furnished fitness room for exercise enthusiasts, as well as a gaming room for leisurely fun. The community also features outdoor spaces such as gardens where residents can relax amidst nature. A small library is available for those who enjoy reading.
The care services at Lakeland Center aim to meet each resident's individual needs, with 24-hour call systems and supervision ensuring their safety. Assistance with activities of daily living such as bathing, dressing, and transfers is provided, promoting independence while offering support when needed. Medication management ensures that residents receive their medications on time.
The community encourages mental wellness through its dedicated program, which focuses on promoting emotional well-being among residents. Special dietary restrictions are catered to, ensuring that each resident receives meals suitable for their specific needs.
Residents can take part in various activities organized by the community, including fitness programs and planned day trips. They also have the opportunity to engage in resident-run activities or participate in scheduled daily activities.
Lakeland Center benefits from its convenient location, with several cafes, parks, pharmacies, physicians' offices, restaurants, theaters nearby. Additionally, there is a hospital within close proximity should any medical need arise.
Overall, Lakeland Center offers a comfortable and supportive environment where residents can enjoy their retirement years while receiving the care and assistance they require.
Lakeland Center is located at 26900 Franklin Road, Southfield, MI 48034 in Oakland County, Michigan
Lakeland Center on seniors.fyi includes 4 photos including images showing building, parking, urban, outdoor, lighting, windows, and more.
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