Lakeland Center

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Lakeland Center Lakeland Center Lakeland Center Lakeland Center

Lakeland Center

26900 Franklin Road, Southfield, MI 48034

For more information about senior living options: (844) 490-3973

2 from 4 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Skilled Nursing Facility

Overall Review

Pros

  • pro The Lakeland Center provided excellent care for one resident, who felt well-treated and considered it her home during her year and a half stay.
  • pro The staff at the Lakeland Center was praised for creating a friendly environment, allowing residents to make friends and enjoy outings.
  • pro The facility maintained cleanliness and received high marks during state surveys, reflecting its commitment to quality care.
  • pro One reviewer expressed satisfaction with their mother's overall experience at the center, recommending it to others seeking similar care options.

Cons

  • pro The spouse was often found covered in feces, indicating a lack of proper care and hygiene.
  • pro Staff at the facility were understaffed and unable to provide adequate assistance, leading to dangerous situations.
  • pro There were frequent issues with medication administration, including discrepancies in records and missed doses.
  • pro Nurses appeared uninformed about patient medications and care plans, demonstrating a lack of communication and coordination.
  • pro The patient experienced severe dehydration due to not being fed or given fluids for two days because of a malfunctioning feeding tube.
  • pro The facility failed to properly monitor the patient's condition, resulting in significant weight loss and untreated sores.
  • pro Patients were treated disrespectfully, with one being referred to derogatorily as the "white woman."
  • pro Common areas were unclean, with patients’ living spaces filled with trash and food stains.
  • pro Communication from staff was poor; they frequently provided misinformation or responded rudely to inquiries from family members.
  • pro Overall, the negative experiences indicated neglectful treatment and deterioration in patients' conditions while under care at the facility.

Review

The reviews concerning the care received at certain healthcare facilities depict a harrowing picture of neglect, inadequate staffing, and overall poor management, primarily affecting vulnerable patients. Numerous former patients' families shared their alarming experiences, highlighting a troubling lack of attention and care that escalated their loved ones' health issues rather than alleviating them. These accounts indicate systemic problems within the institutions that compromise patient safety and well-being.

One reviewer recounted a distressing series of events involving their spouse, who was admitted to a facility where she was found covered in feces on multiple occasions. Despite the urgency of the situation, they were met with indifference when seeking assistance from staff. The only nurse present claimed she could not help because she was an agency nurse without aid responsibilities. This pattern of inadequate support persisted throughout her stay; different issues arose daily that severely undermined the spouse’s dignity and health. Alarmingly, after being denied food and fluids for two days due to complications with her feeding tube, she had to be transferred to a hospital for dehydration. Such negligence raises serious questions about the operational standards of this facility.

Another painful account involved a mother battling severe health issues such as brittle diabetes and anxiety, who was transferred to an emergency room under alarming conditions. Upon admission on December 20, 2019, she was restrained in bed and appeared utterly disoriented—unable to recognize her family or understand her surroundings. After significant delays in providing adequate care, including medical assessments like CT scans and ultrasounds prompted by concerns about potential head injuries or overmedication, it took several days before any improvement was noted in her condition. The disorganization among nursing staff led to inconsistent medication administration and dismissive attitudes towards family inquiries regarding treatment plans—an unsettling illustration of how easily patient needs can be overlooked.

In stark contrast to these negative experiences stood one review praising the Lakeland Center for its attentive care over a year-and-a-half-long stay for another individual’s mother. That review painted a distinct picture where residents were treated with kindness; they engaged socially through outings and formed friendships in a clean environment known for good food quality as well as receiving commendations during state surveys. This contradiction highlights how varying levels of care can exist within different facilities — raising concerns about consistency across healthcare services.

Conversely, another heart-wrenching review described the experience of an adult son transferred for rehabilitation after sustaining a traumatic brain injury—the family's frustration echoed loudly through each line they penned. From arrival at the facility until departure provided an exhaustive list of grievances: filthy living conditions with crumbs and trash around his bed coupled with rude staff interaction resulted in further decline in his mental status over just two weeks' time. Instances such as misplaced personal items compounded feelings of helplessness experienced by both patient and family members while revealing alarming gaps between expected vs actual standard protocols.

These narratives illustrate not only unique cases but also signal systemic flaws deserving scrutiny — particularly around understaffing challenges leading directly to lapses in essential caregiving duties essential for maintaining patient hygiene, comfort levels, emotional support needed through recovery processes amid critical conditions highlighted earlier.. They stress how vital it is not only for healthcare providers themselves but also regulatory bodies overseeing operations prioritize proper staffing ratios along with training initiatives cultivating respectful interactions between personnel & families pondering decisions surrounding their loved ones’ care pathways ahead.

Lastly yet equally important emerges recognizing accountability—the need to advocate strongly against practices leading toward neglectful behavior ultimately putting lives at risk unnecessarily must come first above all else so instead we build trust into future healthcare environments prioritizing compassionate high-standard excellence protecting our most vulnerable populations while upholding our social responsibilities today moving forward respecting dignity always afforded individuals towards whatever comes next upon life paths chosen selectively speaking on behalf those lived disastrous implications long endured left unheard historically needing brave voices rise defend views shared here urging continuous improvement striving achieve much better outcomes systemically ensuring no other patients fall victim enduring similar fate again!

Features

Housing

  • 91 resident community capacity 91 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Lakeland Center in Southfield, MI is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the overall well-being of its residents. The community boasts a beauty salon where residents can enjoy pampering and grooming services. Each apartment is equipped with cable or satellite TV for entertainment. Transportation is provided by the community for various needs, including non-medical outings and transportation to doctors' appointments.

Residents have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones or engaging in online activities. The dining room offers restaurant-style dining where nutritious meals are prepared and served, taking into consideration special dietary restrictions.

Lakeland Center provides various recreational options to keep residents engaged and active. There is a fully furnished fitness room for exercise enthusiasts, as well as a gaming room for leisurely fun. The community also features outdoor spaces such as gardens where residents can relax amidst nature. A small library is available for those who enjoy reading.

The care services at Lakeland Center aim to meet each resident's individual needs, with 24-hour call systems and supervision ensuring their safety. Assistance with activities of daily living such as bathing, dressing, and transfers is provided, promoting independence while offering support when needed. Medication management ensures that residents receive their medications on time.

The community encourages mental wellness through its dedicated program, which focuses on promoting emotional well-being among residents. Special dietary restrictions are catered to, ensuring that each resident receives meals suitable for their specific needs.

Residents can take part in various activities organized by the community, including fitness programs and planned day trips. They also have the opportunity to engage in resident-run activities or participate in scheduled daily activities.

Lakeland Center benefits from its convenient location, with several cafes, parks, pharmacies, physicians' offices, restaurants, theaters nearby. Additionally, there is a hospital within close proximity should any medical need arise.

Overall, Lakeland Center offers a comfortable and supportive environment where residents can enjoy their retirement years while receiving the care and assistance they require.

Nearby Places of Interest

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (1.1 miles)
  • Starbucks (1.4 miles)
  • Starbucks (3.8 miles)
  • Tim Hortons (4.6 miles)
  • Starbucks Reserve (5.7 miles)
  • Starbucks (5.7 miles)

Restaurants

  • Wendy's (0.9 miles)
  • Taco Bell (1.1 miles)
  • McDonald's (1.2 miles)
  • McDonald's (1.2 miles)
  • Duo Restaurant & Lounge (2 miles)
  • 2 Rose's Family Restaurant (3.7 miles)
  • McDonald's (3.7 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.1 miles)
  • Walgreens (4.5 miles)
  • Walgreens (4.9 miles)

Physicians

  • Providence Medical Center (2.3 miles)
  • Michigan Institute For Neurological Disorders (4 miles)
  • Millenium Diagnostic Center (4 miles)
  • Beverly Hills Orthopedists (4.6 miles)
  • Beaumont Medical Center - West Bloomfield (5.2 miles)
  • Asthma & Allergic Disease Center (5.5 miles)
  • Beaumont Midwest Internal Medicine Associates (5.6 miles)

Hospitals

  • Botsford Hospital (3.4 miles)
  • Henry Ford West Bloomfield Hospital (7.1 miles)

Theaters

  • Riviera Cinema (3.5 miles)
  • Emagine Royal Oak (7.5 miles)
  • Phoenix Theatres Laurel Park Place (8.2 miles)

Parks

  • Flanders Park (4.9 miles)
  • Woodland Hills Nature Park (4.9 miles)
  • Shain Park (5.5 miles)
  • Starr Jaycee Park (7 miles)
  • Clawson Park (8 miles)
  • Karner Farm (8 miles)

Places of Worship

  • St Hugo of the Hills Church (7.7 miles)

Frequently Asked Questions

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