Franklin Terrace Apts

Pros

• The staff at Franklin Terrace are knowledgeable, cordial, thorough, and caring, creating a pleasant atmosphere for residents and visitors alike.
• The facility was found to be clean, with top-notch interior design and impeccable restrooms and model units.
• Residents enjoy the meals provided by the Culinary Arts chef, which are customized according to dietary restrictions.
• Franklin Terrace offers a good balance of cost and services, making it an affordable option for many families seeking independence for their loved ones.
• The facility fosters a sense of community where staff members know residents' names, contributing to a family-like environment.
• Numerous activities are available for residents to engage in and enjoy, enhancing their overall experience.
• The management is professional and strives to maintain the facility in good condition with above-standard service.
• Residents have access to physical therapy services, which adds value to their care plan.

Cons

• The apartments at Franklin Terrace are dated compared to other assisted living facilities.
• There are staffing issues affecting the quality of care services on site.
• The facility’s name and address are not clearly marked from the street, causing confusion for visitors.
• Some meals lack variety, and food is often not delivered hot.
• Residents cannot choose their own healthcare providers or home health services, limiting personal preference.
• A reviewer felt that the building appeared gloomy and had a smelly hallway, leading to disappointment with the overall environment.

Review

Franklin Terrace has garnered a variety of feedback from visitors touring its assisted living facility, reflecting a mix of positive experiences alongside constructive criticisms. Many reviewers noted that the overall atmosphere and initial impressions were favorable. The friendliness of the staff was frequently highlighted as a strong point, with many describing team members as knowledgeable, cordial, thorough, and caring. This welcoming environment contributed significantly to the pleasant experience felt by visitors during their tours. Cleanliness was also acknowledged; most areas within the facility, including restrooms and model units, appeared immaculate and well-maintained.

However, there were complaints regarding the dated appearance of the apartments compared to other facilities in the area. While these apartments may not boast modern finishes, they also come at a lower price point than many competitors, which some families found appealing based on budget considerations. This balance between cost and services provided influenced several decisions to choose Franklin Terrace over other options. Despite concerns over potential staffing issues—similar to those experienced broadly across the industry—the management team is described as professional and diligent in maintaining quality service.

Navigational challenges posed another concern for new arrivals. Reviewers noted that Franklin Terrace lacked clear signage from street view, resulting in confusion when attempting to locate the facility with GPS assistance. One family recounted spending nearly ten minutes trying to discern which building housed the facility before ultimately receiving help from a passerby. Once they located it and stepped inside, visitors reported being pleasantly surprised by the interior design and ambiance of the space—a significant turnaround from their initial struggles outside.

The recreational aspect of life at Franklin Terrace also revealed mixed reviews. While some mentioned that meal service could be improved—particularly in terms of variety and temperature upon delivery—others praised special provisions made for dietary restrictions by on-site culinary staff. Activities were evidently available too; while live music played during visits contributed positively to the lively atmosphere, some guests felt that overall engagement opportunities remained somewhat limited compared to expectations for an assisted living community.

When discussing care services such as physical therapy options available at Franklin Terrace, families expressed their satisfaction with ensuring residents are well-fed and cared for physically as well. However, there’s an important caveat regarding physician freedom and continuity of favored home health services: families wishing to maintain previous medical arrangements encountered roadblocks due to policies that restrict external healthcare providers’ participation within the facility.

Despite grievances about certain operational aspects—ranging from food service issues to administrative policies regarding external medical providers—the commitment displayed by staff members kept family members feeling reassured about their loved ones' care environments. Visitors appreciated a sense of community cultivated through personal relationships between residents and staff members who often know everyone’s name due to long-standing practices associated with this family-owned establishment.

In conclusion, while Franklin Terrace presents some aging infrastructure that may require updates or renovations according to visitor sentiment—including lingering odors in hallways reported by one reviewer—the consistent emphasis on warmth among staff creates an inviting community feel for current residents and prospective newcomers alike. Families navigating assisted living options find themselves weighing both strengths and weaknesses but are generally inclined toward recommending this facility based on its solid balance of affordability combined with personalized care initiatives amidst ongoing improvements.

This part of Southfield, Michigan offers a convenient and bustling community with a variety of amenities within close proximity. With multiple Starbucks locations, fast food options like Wendy's, Taco Bell, and McDonald's, as well as pharmacies such as CVS and Walgreens nearby, residents have easy access to daily necessities. In terms of healthcare, there are several reputable physicians' offices and hospitals within a few miles radius for medical needs. For leisure activities, there are theaters like Riviera Cinema and Emagine Royal Oak for entertainment, and parks like Woodland Hills Nature Park and Shain Park for outdoor recreation. Additionally, the area also has places of worship such as St Hugo of the Hills Church for spiritual fulfillment. Overall, this part of Southfield provides a convenient and comfortable living environment suited for seniors looking for a lively community with essential services close at hand.

Cafes

• Starbucks (0.3 miles)
• Starbucks (1 miles)
• Starbucks (1.4 miles)
• Starbucks (3.8 miles)
• Tim Hortons (4.6 miles)
• Starbucks Reserve (5.6 miles)
• Starbucks (5.7 miles)

Restaurants

• Wendy's (0.8 miles)
• Taco Bell (1 miles)
• McDonald's (1.2 miles)
• McDonald's (1.3 miles)
• Duo Restaurant & Lounge (1.9 miles)
• McDonald's (3.7 miles)
• 2 Rose's Family Restaurant (3.7 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.5 miles)
• Walgreens (4.8 miles)

Physicians

• Providence Medical Center (2.2 miles)
• Michigan Institute For Neurological Disorders (3.9 miles)
• Millenium Diagnostic Center (4 miles)
• Beverly Hills Orthopedists (4.6 miles)
• Beaumont Medical Center - West Bloomfield (5.1 miles)
• Asthma & Allergic Disease Center (5.5 miles)
• Beaumont Midwest Internal Medicine Associates (5.6 miles)

Hospitals

• Botsford Hospital (3.4 miles)
• Henry Ford West Bloomfield Hospital (7 miles)

Theaters

• Riviera Cinema (3.5 miles)
• Emagine Royal Oak (7.5 miles)

Parks

• Woodland Hills Nature Park (4.9 miles)
• Flanders Park (4.9 miles)
• Shain Park (5.5 miles)
• Starr Jaycee Park (7 miles)
• Clawson Park (8 miles)
• Karner Farm (8 miles)

Places of Worship

• St Hugo of the Hills Church (7.6 miles)