Park at Franklin

Pros

• The staff and residents at Park at Franklin are friendly and welcoming, creating a pleasant atmosphere for everyone.
• The community offers a variety of engaging activities, including movie days, exercise classes, and live music, enhancing the residents' experiences.
• The apartments provide ample storage space with roomy layouts, making them very appealing to potential residents.
• Residents appreciate that utilities are included in rent, which contributes to significant savings.
• Many find the location convenient and central, adding to the overall positive experience of living there.
• The cleanliness of the facility is commendable, especially in the main building and entrance areas.
• Management is described as thorough and attentive during tours, helping prospective residents feel informed and comfortable about their decisions.
• The community accommodates specific dietary needs effectively, ensuring that all residents receive proper care.

Cons

• The facility had a horrible bed bug infestation that took too long to resolve with proper exterminators.
• During the coldest week of winter, the heat was out for an entire week, and residents received no compensation for this major issue.
• The cleanliness of the property was poor, with trash in hallways and overflowing dumpsters.
• Staff members were often unfriendly and unresponsive after the lease was signed.
• There were significant connectivity issues with the internet in the building.
• Security measures were inadequate, which raised concerns among residents.
• Despite being a pricey facility, there was a lack of attentive staff and sufficient housekeeping services.
• Maintenance issues persisted even after renovations, as some buildings remained unkempt and dirty.
• New management seemed indifferent to pest problems such as roaches reported by residents.
• The laundry facilities were inadequate and malfunctioning, causing frustration among residents who relied on them.

Review

Finding the right senior living community can be a challenging process, and the reviews of Park at Franklin illustrate a spectrum of experiences that potential residents might encounter. While some individuals rave about the friendly environment and abundant activities, others express serious concerns regarding cleanliness, maintenance issues, and overall management. Navigating these contrasting opinions is crucial for anyone considering this facility.

Several reviewers highlighted the welcoming atmosphere of Park at Franklin, noting that both staff and residents foster a sense of community. Many appreciated the wide range of activities available to residents, such as movie days, exercise classes, live music performances, and even outings to local stores. The front office staff was frequently mentioned as being helpful and accommodating during initial interactions. However, once leases were signed or residents moved in, several reviewers reported a stark decline in accessibility to staff support for ongoing concerns—a troubling trend that many found frustrating.

Issues related to cleanliness emerged prominently among the critiques. Some residents described the property itself as lacking proper upkeep; overflowing garbage bins and unsightly trash were common complaints in various areas, especially in certain buildings like Building B. Bed bug infestations have also been reported by several former residents, leading them to question the effectiveness of pest control measures employed by management. This situation compounds frustrations regarding delayed responses from maintenance teams when urgent issues arise.

Another significant point of contention was related to heating issues during winter months. Residents recounted instances where heating systems failed during extremely cold periods without adequate communication from management or any compensation for discomfort experienced during those times. These lapses not only contributed to dissatisfaction but also highlighted broader questions about how well management addresses resident needs.

Despite many negative points raised about housekeeping and responsiveness after moving in, a few individuals did express satisfaction with their living arrangements overall. Features like roominess—particularly substantial closet space—and included utilities were commonly appreciated aspects by those who enjoyed their time at Park at Franklin. For some families considering relocation options due to costs or proximity issues, they found it reassuring that a more affordable choice was available without sacrificing quality amenities entirely.

The position of Park at Franklin has attracted interest not only because of its location but also its perceived value compared with other facilities visited by potential residents. Positive remarks regarding tours conducted before decision-making reinforced an impression that initial encounters could indeed leave lasting impressions on prospective tenants and their families alike.

In conclusion, while there are many commendable elements present within Park at Franklin—from friendly staff members eager to assist newcomers to engaging community activities—the numerous negative reports cannot be overlooked either. When weighing all factors—including cleanliness standards, responsiveness after lease agreements are signed, security concerns around resident safety—future inhabitants must diligently consider multiple perspectives before making any accommodations decisions at this facility.

This area of Southfield, Michigan offers a variety of conveniences and amenities that may appeal to individuals considering senior living options. With several fast food restaurants nearby, including McDonald's, Taco Bell, and Wendy's, dining options are easily accessible. Additionally, there are multiple Starbucks cafes for those who enjoy coffee outings. The availability of pharmacies such as Walgreens and CVS Pharmacy within a few miles provides easy access to medications and healthcare supplies. For medical needs, there are reputable physicians' offices in the vicinity, including the Providence Medical Center and Beaumont Medical Center - West Bloomfield. In terms of recreation, residents can enjoy nearby parks like Woodland Hills Nature Park and Flanders Park for outdoor activities. Furthermore, there are places of worship such as St Hugo of the Hills Church and Brightmoor Christian Church for spiritual enrichment. Overall, this part of Southfield offers a mix of services and facilities that cater to the needs of seniors looking for a convenient and well-rounded living environment.

Restaurants

• McDonald's (0.2 miles)
• Taco Bell (0.8 miles)
• Wendy's (0.9 miles)
• Duo Restaurant & Lounge (0.9 miles)
• McDonald's (2.2 miles)
• 2 Rose's Family Restaurant (3.4 miles)
• McDonald's (4.2 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (0.9 miles)
• Starbucks (1.3 miles)
• Tim Hortons (3.8 miles)
• Starbucks (4.2 miles)
• Starbucks Reserve (5.7 miles)
• Starbucks (6.2 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (5.1 miles)

Physicians

• Providence Medical Center (1.2 miles)
• Millenium Diagnostic Center (3 miles)
• Michigan Institute For Neurological Disorders (3 miles)
• Beaumont Medical Center - West Bloomfield (4.2 miles)
• Beverly Hills Orthopedists (4.7 miles)
• Asthma & Allergic Disease Center (5.5 miles)
• Beaumont Midwest Internal Medicine Associates (5.5 miles)

Theaters

• Riviera Cinema (3.5 miles)
• Phoenix Theatres Laurel Park Place (8.1 miles)

Hospitals

• Botsford Hospital (3.7 miles)
• Henry Ford West Bloomfield Hospital (6.1 miles)

Parks

• Woodland Hills Nature Park (4.2 miles)
• Flanders Park (4.8 miles)
• Shain Park (5.6 miles)
• Karner Farm (7 miles)
• Starr Jaycee Park (7.5 miles)

Places of Worship

• St Hugo of the Hills Church (7.2 miles)
• Brightmoor Christian Church (7.6 miles)
• Church of the Holy Family (8 miles)