Hoyt Nursing & Rehab Centre
Save1202 Weiss Street, Saginaw, MI 48602
For more information about senior living options: (844) 490-3973
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The staff is friendly and compassionate. The kitchen and dietary staff go above and beyond, with home-cooked meals. Cassie in the kitchen is wonderful. The DON is amazing and consistently ensures residents are cared for. The team works hard to keep residents happy and safe. The food is amazing, freshly made, and well maintained. The facility is top-notch, with caring staff and a clean environment. Activities are wonderful and staff participate enthusiastically with residents. The staff helps families and visitors and provides support when needed. The dining staff knows residents' dietary needs and accommodates them. The environment feels friendly, with staff who smile and bring joy to families. The food is delicious and well-loved by residents and their families.
The reviewer alleges that staff stole from patients, including a cash card, a wheelchair, and clothes. Medications were not given according to doctors' orders. Bedsores and tissue deterioration occurred because wounds were left unattended. Ambulance services were refused when called by staff. A staff member allegedly told the patient that using an ambulance would mean they could not return and would lose everything. The antibiotic schedule via a PICC line was ignored. Diaper changes were ignored, causing severe chafing. The billing staff member was described as rude, offered no direction, and indicated ongoing billing despite the patient's hospitalization. Belongings were packed and moved to a back hallway within an hour of the patient's death.Hoyt Nursing and Rehab Center in Saginaw comes across in these reviews as a place with a striking split in experiences. On one hand, many family members and residents sing the praises of compassionate staff, superb food, clean surroundings, and an engaging array of activities. On the other hand, a smaller but dramatically serious set of accounts describes troubling end-of-life care issues, billing frustrations, and allegations of neglect or theft. Taken together, the feedback paints a picture of a facility that can feel like a compassionate, homey environment for many, yet can also become a source of deep distress for others in their most vulnerable moments.
Several reviews highlight warmth and connection from Hoyt's staff. Families repeatedly note that during day-to-day stays, the staff are friendly, patient, and genuinely engaged with residents. The DON (Director of Nursing) is repeatedly described as amazing and dedicated - someone who actively ensures residents are cared for, participates in activities, and maintains a visible, hands-on presence on the floor. There are frequent mentions of staff who go "above and beyond," and who "make sure" residents' needs are met, whether that's helping with daily routines, attending appointments when family members cannot, or simply taking time to interact with residents. The tone of many comments emphasizes a culture of respect, empathy, and consistent effort to keep residents safe, engaged, and comfortable.
The dietary department and kitchen staff receive particularly glowing praise. Numerous reviewers describe the food as tasty, well-prepared, and even "home-cooked," with some calling it better than at other facilities or even hospital meals. Specific staff members in the kitchen are singled out for warmth and attentiveness - Cassie is frequently named as a standout who listens to concerns, validates them, and treats residents with care. The culinary team is credited not only with flavorful meals but with contributing to a positive sense of well-being for residents, reinforcing the idea that good food is a core part of the Hoyt care experience.
Beyond the kitchen, reviewers consistently commend the on-the-ground care teams - the floor staff - for their friendly attitudes and helpfulness. Family members note that aides and nurses are attentive, that activities are engaging, and that therapy teams are encouraging and supportive of residents' goals. Several comments highlight that staff members work hard to ensure residents feel safe, included, and treated with dignity, even when the facility is busy or when residents require significant support.
There are several heartwarming anecdotes about respectful, meaningful interactions with residents and families. Comments from people visiting loved ones often mention the importance of staff who assist with appointments, communicate well with families, and help coordinate care plans. The sense that Hoyt can feel like a "family" to those who stay there is a recurring thread, with many reviewers expressing gratitude for the care their relatives received and for the overall atmosphere of compassion.
However, the reviews also contain markedly negative experiences that are hard to reconcile with the positive stories. One reviewer described a moment of extreme distress following a loved one's death, recounting that belongings were packed up rapidly within an hour and moved to a back hallway. That same account details a rude interaction with a billing staffer named Jessica, who allegedly offered no direction, warmth, or helpful guidance, and who supposedly insisted that insurance billing would continue despite the patient's lengthy hospital stay. The reviewer described this as an additional source of stress during an already painful time, coloring their impression of Hoyt in a deeply negative light.
Even more alarming are the allegations raised in a separate portion of the reviews about patient care, safety, and respect. One reviewer claimed persistent theft from patients (a cash card, a wheelchair, clothing), the use of a child's broken wheelchair, and continual missing items after patients were moved. There were accusations of medications not being administered as prescribed, unattended bed sores progressing to tissue damage, and a refusal to transport a patient by ambulance when needed - claims that escalated to concerns about threats and coercive behavior. The same account described a hospital admission the following day and insisted that the patient's antibiotic schedule via a PICC line had been ignored. These are grave accusations that stand in stark contrast to the other narratives about care and compassion.
In sum, Hoyt Nursing and Rehab Center appears to be a place of dual realities. For many families, the facility offers a supportive, attentive environment with excellent nourishment, strong leadership from a dedicated DON, and a caring, collaborative staff that makes residents feel valued and engaged. The food, the kitchen team, and the dietary staff often emerge as standout strengths, contributing significantly to residents' comfort and happiness. The floor staff and activities teams are frequently described as warm, cheerful, and reliable, helping residents maintain a sense of normalcy and community.
Yet there are troubling accounts that cannot be ignored. The most severe narratives revolve around end-of-life moments and the management of a resident's belongings, billing, and overall safety. The claims of aggressive packing of a deceased relative's items, a dismissive billing encounter, and broader accusations of theft or neglect create a chilling counterpoint to the otherwise positive testimonies. These reviews underscore the importance of transparent communication, compassionate bedside manner, and rigorous safeguarding practices in a facility that serves vulnerable populations during some of their most difficult times.
If you're considering Hoyt for a loved one, these reviews suggest a complex, multifaceted picture. Prospective families may find outstanding care, delicious meals, and a dedicated leadership team in many departments, paired with a generally welcoming atmosphere and strong day-to-day support. At the same time, it would be prudent to ask direct questions about end-of-life protocols, billing practices, safeguarding measures, and incident reporting. A visit to observe interactions on the floor, talk with the DON and dietary staff, and review current care plans and grievance procedures could help provide a clearer, first-hand understanding of how Hoyt operates and whether it aligns with your loved one's needs and your family's expectations.
128 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hoyt Nursing & Rehab Centre in Saginaw, MI is an assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available to ensure that residents can easily access off-site activities and appointments.
For those who enjoy technology, there is a computer center with high-speed internet access. The dining room provides restaurant-style meals prepared by the staff, and special dietary restrictions can be accommodated. Housekeeping services are available to keep the living spaces clean and tidy.
Residents have access to various recreational facilities within the community such as a fitness room for exercise and wellness activities. There is also a gaming room for socializing and entertainment, as well as a small library for reading enthusiasts. Outdoor spaces including gardens offer opportunities for relaxation and enjoying nature.
The care services provided at Hoyt Nursing & Rehab Centre are comprehensive, ensuring that residents' needs are met around the clock. There is a 24-hour call system in place to provide immediate assistance when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure that residents take their medications as prescribed.
The community also places importance on mental wellness with dedicated programs to support residents' emotional health. Transportation arrangements can be made for non-medical purposes, as well as specifically for doctors' appointments.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals in close proximity to the community for convenience and access to additional services and entertainment options.
Overall, Hoyt Nursing & Rehab Centre offers a comfortable and supportive environment where seniors can age in place while receiving the necessary care and enjoying various amenities and activities.
Hoyt Nursing & Rehab Centre is located at 1202 Weiss Street, Saginaw, MI 48602 in Saginaw County, Michigan
Hoyt Nursing & Rehab Centre on seniors.fyi includes 6 photos including images showing landscaping, building, wheelchair, entrance, awning, exterior, architecture, tree, and more.
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