1617 Weiss Street, Saginaw, MI 48602
For more information about senior living options: (844) 490-3973
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The staff are friendly and compassionate toward residents. The food is amazing and well maintained, often described as home-cooked and delicious. Cassie in the kitchen is a wonderful staff member who listens to concerns and validates them. The DON is amazing and ensures residents are well cared for. The dietary department goes above and beyond, knowing all residents' dietary needs. The facility is clean and presented as a warm, caring environment. Therapy and activity staff are encouraging, offering creative activities and motivating residents toward goals. Families feel welcomed and supported by the Hoyt team, with staff helping during transitions. The kitchen and nursing staff are among the friendliest, delivering consistent care with smiles. Overall, many reviewers describe Hoyt as a top-notch facility with dedicated staff and excellent food.
The staff were accused of stealing from patients, including cash, a wheelchair, and patients' clothes, with items reportedly going missing whenever patients were moved. Medications were not given according to doctors' orders. Bed sore wounds were left unattended, causing tissue deterioration down to the bone. Staff allegedly refused ambulance services when needed and warned the patient they would lose everything if they left by ambulance. The billing department was described as rude and unhelpful, failing to answer basic questions or direct the patient to the right contact, adding stress. The overall experience was described as a nightmare and extremely horrible, with no compassion or empathy from staff. Antibiotic administration for a PIC line was reportedly ignored. Billing concerns included ongoing insurance charges despite the patient already being in the hospital, adding to stress.The reviews surrounding Hoyt Nursing and Rehab Center in Saginaw, Michigan paint a picture of a facility that can feel like two different places at once. On one hand, many family members and residents express genuine warmth and gratitude for the care, especially praising the food, the kitchen and dietary teams, and the hands-on leadership of the DON. Several readers share experiences of friendly, compassionate staff who go the extra mile to make residents feel safe, respected, and engaged. Visitors and family members frequently highlight meals that taste homemade and show attention to residents' dietary needs, with repeated praise for Cassie in the kitchen and for the dietary department overall. The food is repeatedly described as excellent, a standout feature that seems to leave a lasting positive impression and even converts some visitors into lifelong advocates. The kitchen staff frequently receives compliments for listening to concerns, delivering meals with care, and treating residents with warmth; Cassie in particular is singled out as an outstanding team member.
Beyond the kitchen, other parts of the staff receive high marks for consistency and approachability. Several reviews commend the DON for being involved and attentive, ensuring residents' needs are addressed and that activities and therapies are aligned with each person's goals. The social workers are mentioned as being on top of things, and the therapy team is described as encouraging and supportive, cheering residents toward progress and providing a sense of momentum. Residents and families also note a clean environment, well-organized activities, and a general sense that staff are trying to do right by the people entrusted to Hoyt's care. The overall sentiment from many posts is that Hoyt can feel like a caring community when interactions with staff go well, and that the place has a positive, home-like atmosphere thanks to dedicated employees who genuinely seem to care.
However, the same collection of reviews includes deeply troubling accounts that cast a very different light on the facility. One family member recounts an extremely abrupt and cold experience after the death of their mother, describing how belongings were packed and moved within an hour - neither comforting nor coordinated with family during a moment of loss. They also report a painful disconnect with billing staff, recounting a "terribly rude" interaction with a person named Jessica in billing who allegedly offered no clear direction, failed to answer basic questions, and indicated ongoing insurance billing despite the patient's extended hospital stay. This portion of the narrative emphasizes a sense of stress and lack of empathy during a highly sensitive time, contrasting sharply with the warmer interactions some had earlier experienced.
Even more startling are the severe accusations raised by multiple reviewers. Terms like "nightmare," "hell," and "extremely horrible" appear in accounts alleging theft and neglect: claims that staff took or misplaced resident belongings (including a cash card, a wheelchair, and even clothes); that residents were moved to different rooms and had more items go missing; and that medications were not administered according to doctors' orders. There are allegations of critical care failures, including unattended bed sores progressing to the bone, refusal to provide ambulance services when needed, and threats related to leaving for the hospital. The reviewers describe a terrifying disparity between the level of care promised and what was experienced, with some even stating they had to contact the state medical board due to the treatment they witnessed or endured. It's a harsh contrast to the many positive experiences recounted elsewhere and understandably raises serious concerns for potential families evaluating Hoyt.
In contrast to the militant complaints, other posts continue to celebrate Hoyt as a place of kindness and good care. Several reviews reprise their appreciation for the staff's friendliness and the genuine care shown to residents, including affectionate notes about how well the staff interact with the elderly, how well activities are run, and how safe residents feel under staff supervision. The praise often circles back to the same core team members who are highlighted in positive light - names like Cassie in the kitchen and the DON for their leadership. The sentiment expressed here is that Hoyt possesses real strengths: meaningful food service, attentive dietary staff, supportive floor staff, and enjoyable activities that help residents feel connected and valued.
Taken together, these reviews depict a facility with a notable dichotomy: a strong backbone of compassionate, capable staff delivering good dining experiences, personal attention, and active programming, alongside alarming allegations of neglect, theft, and abusive handling of critical situations. For families considering Hoyt, the consensus from this mix of voices is not simple. If you are drawn to Hoyt for its evident strengths - delicious, thoughtfully prepared meals; a caring dietary team; engaged activities; and a DON who is described as dedicated - those aspects are clearly present and repeatedly praised. Yet the more troubling accounts cannot be ignored, as they describe deeply distressing experiences that would understandably color any decision about placing a loved one in care.
If you're weighing Hoyt Nursing and Rehab Center for a loved one, it may be wise to approach with a balanced lens: schedule a visit to observe firsthand how staff interact with residents, speak with multiple departments (nursing, dietary, social work, billing), and review any available state inspection reports or recent survey outcomes. The overall narrative here suggests Hoyt has the potential to be a caring, well-run home, particularly in its food service and day-to-day kindness from many staff members, but prospective families should also be aware of the serious concerns raised by others and seek clarity through direct inquiry and current, corroborated information.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Weiss Facility in Saginaw, MI, offers a comfortable and convenient assisted living community for seniors. Our facility provides a range of amenities and care services to ensure the well-being and happiness of our residents.
Our fully furnished apartments are designed with our residents' comfort in mind. Each apartment comes equipped with Wi-Fi/high-speed internet and a telephone for easy communication. Residents can enjoy the outdoor space and garden areas, perfect for relaxation or socializing with friends and family.
Our dedicated housekeeping staff ensures that apartments are kept clean and tidy, allowing residents to focus on enjoying their time at our facility. Move-in coordination is also provided to make the transition as smooth as possible.
We understand the importance of proper nutrition, which is why we provide delicious meals prepared by our experienced chefs in our spacious dining room. We cater to special dietary restrictions, including diabetes diets, to accommodate the unique needs of each resident.
Care services at Weiss Facility include assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management is provided to help residents stay on top of their medication schedules.
To keep our residents engaged and entertained, we offer scheduled daily activities suitable for all interests. Whether it's participating in group exercises or joining in on arts and crafts sessions, there is always something fun happening at our facility.
Convenience is key at Weiss Facility, with numerous amenities and services nearby. There are four cafes, two parks, 15 pharmacies, 36 physicians' offices, 30 restaurants, one theater, and 12 hospitals within close proximity.
At Weiss Facility in Saginaw, MI, we strive to create a warm and welcoming environment where seniors can thrive and enjoy their golden years. With attentive care services, top-notch amenities, and a vibrant community atmosphere, we provide an exceptional assisted living experience.
Weiss Facility is located at 1617 Weiss Street, Saginaw, MI 48602 in Saginaw County, Michigan
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