Chalet Of Niles

Save

  • Interior

    A cozy hospital room featuring two patient beds, designed for comfort and care.

  • Decor

    A cozy hospital room featuring a neatly made bed, a comfortable chair, and a view through the window.

  • Building

    A shuttle bus parked outside a building surrounded by trees.

  • Bedroom

    A cozy patient room in a healthcare facility, featuring two beds and comfortable seating.

  • Landscaping

    Welcome sign for Chalet of Niles, surrounded by lush greenery.

  • Exercise Equipment

    A well-equipped therapy room featuring exercise equipment and balance balls for rehabilitation.

  • Healthcare

    A physical therapy room equipped with a treadmill and various office furniture for rehabilitation activities.

  • Physical Therapy

    A therapy room equipped with various rehabilitation equipment and exercise machines.

Chalet Of Niles

911 South 3Rd Street, Niles, MI 49120

For more information about senior living options: (844) 490-3973

3.9 from 65 reviews
5 stars
45
4 stars
2
3 stars
2
2 stars
0
1 stars
16

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Chalet Of Niles

    Overall Review of Chalet Of Niles

    Pros

    • pro Chalet of Niles is a warm and welcoming community.
    • pro The staff are friendly and accommodating.
    • pro Destiny from Admissions is helpful and supportive.
    • pro The facility is clean and well maintained.
    • pro Community events at Chalet bring residents, families, and visitors together.
    • pro Destiny and Abigail go above and beyond for their residents.
    • pro The social worker and staff go the extra mile to ensure residents receive care.
    • pro The environment around the staff is welcoming and not toxic.
    • pro The private rehab-to-home rooms are very nice.
    • pro The therapy department is great and staffed by dedicated professionals.
    • pro The staff are caring and go the extra mile to make residents feel like family.
    • pro The management is awesome, and the facility strives to be the best.

    Cons

    • pro One reviewer claimed the care was poorly provided and residents were not treated with kindness or respect.
    • pro A family reported long delays in assistance, with nurses or aides not responding for four hours after requests.
    • pro Another reviewer described the staff as very unorganized and the building as looking like it was falling apart.
    • pro A commenter alleged the facility prioritized money over residents' welfare, citing mismanaged funds after a relative's death.
    • pro A family said communication about a loved one's health was stressful, with false promises and conflicting accounts from nurses.
    • pro A reviewer warned that weekend coverage was insufficient, leaving a loved one waiting for help for extended periods.
    • pro A grandmother's relative claimed showers were repeatedly denied and food quality was very poor.
    • pro A resident described the facility as a "hell hole" and claimed medications were not administered correctly and staff ignored concerns.
    • pro An incident was reported where air conditioning broke in the summer and was not repaired in a timely manner.

    Review

    Chalet of Niles in Michigan emerges in these accounts as a place that many families and visitors find welcoming, warm, and deeply community-oriented. Across numerous comments, the facility is repeatedly described as a place where residents and their families feel at home, with a strong emphasis on connection, engagement, and family involvement. Visitors highlight how the staff greet people with friendliness and how quickly the space feels comfortable and approachable. The Easter celebrations, in particular, stand out as a beloved example of how the facility reaches out to the broader community, inviting children and parents to join in the activities and creating a sense of shared joy.

    A thread running through many of the positive notes is the specific demeanor and accessibility of the staff. Destiny from Admissions is frequently singled out for being helpful, welcoming, and organized, with several reviewers noting that the overall staff are consistently accommodating and attentive to residents' needs. Other names that come up in a favorable light include Daisy and Abigail, described as exceptional and going above and beyond in their care. Reviewers repeatedly mention cleanliness and safety as ongoing strengths, pointing to well-kept dining areas, tidy hallways, and a general sense that the staff work hard to maintain a safe, comfortable environment for both residents and visitors. The sense of a well-run, community-focused program is underscored by multiple observations about a steady stream of events designed to bring residents, families, and community members together.

    The resident and family perspectives about day-to-day life paint a largely positive picture. Current residents often describe their experiences as supportive and respectful, with some declaring the facility the best they've encountered and noting that therapy and rehabilitative services are delivered by dedicated professionals. Several comments emphasize the social worker and therapists as key figures who contribute to meaningful engagement and activity planning. The private rehab-to-home rooms are described as particularly nice, and families note that kids and families enjoy the community events, such as Bingo, Easter egg hunts, and trick-or-treating. The overall tone in these accounts is one of trust and appreciation for the atmosphere - described as home-like, small, and family-oriented - with staff consistently portrayed as friendly, dedicated, and responsive to residents' needs.

    Yet, alongside the many positive experiences, there are clearly significant concerns voiced by other reviewers. A subset of comments describe very troubling experiences, including claims of poor care, unresponsiveness, and disorganization. Some reviewers recount situations where a loved one seemed to receive inconsistent or inadequate attention, with mentions of delays in help, unanswered call buttons, and even episodes where residents did not receive timely assistance. There are also reports of distressing experiences surrounding a family member's last days, including alleged miscommunications about health status and inconsistent updates from different staff members. One resident's account references a period during which there was a perceived lack of attention and support, raising questions about communication and responsiveness in urgent moments.

    Financial and administrative concerns also surface in the narratives. A few reviewers allege mismanagement related to funds, including disputes over money tied to a deceased relative and difficulties with funeral arrangements. These financial remarks sit alongside broader care concerns, contributing to a sense that, for some families, deeper issues about governance and accountability may need addressing. In addition, a particularly strong negative voice describes the facility as poorly run and notes a perception that staff morale and engagement were lacking, with impressions of a tense or unhappy work environment and ongoing scrutiny by state authorities in some instances.

    There is also a harsh critique captured in one very candid resident quote, where the resident describes being in a facility described as a "hell hole" or "cesspool" and accuses staff of medication mismanagement and a pattern of disregard. The account references a lack of responsiveness and mentions explicit examples of disrespectful language used by nurses in the resident's presence, highlighting a painful contrast with the more upbeat, community-focused narratives that appear elsewhere. While this single, strongly negative voice is not representative of every experience, it undeniably signals serious concerns about care quality, communication, and staff conduct that appear to warrant careful attention and ongoing evaluation.

    Taken together, the collection of reviews presents a multifaceted portrait of Chalet of Niles. On one hand, there is a robust sense of warmth, community, accessible staff, and enriching activities that foster connection between residents, their families, and the local community. On the other hand, there are credible and serious complaints about care reliability, communication gaps, and administrative or financial worries that some families have faced. For anyone considering Chalet of Niles, these perspectives suggest a clear invitation to look beyond the surface and engage directly with staff, visit at different times, ask pointed questions about staffing levels, response times, maintenance, and how concerns are escalated. The facility appears capable of delivering meaningful, enjoyable, and supportive experiences for many residents, but it also presents areas where families may want to seek assurances and monitor care closely to ensure their loved ones' needs are consistently met.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • South Bend Regional (8 miles away) South Bend Regional (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Chalet of Niles in Niles, MI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

    Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for those who need assistance getting around, and there is a computer center for residents to stay connected with loved ones.

    Meals are served in a dining room in a restaurant-style setting, and special dietary restrictions can be accommodated. The community also offers a fitness room and opportunities for residents to engage in activities to promote physical wellness.

    The Chalet of Niles provides fully furnished accommodations, including private bathrooms and kitchenettes. Housekeeping services are provided to ensure that the living spaces are always clean and tidy. Residents can relax in the outdoor spaces or explore the small library for leisurely reading.

    Care services at the Chalet of Niles include 24-hour call system and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management and special dietary restrictions are also taken into consideration.

    Residents can enjoy a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.

    Within close proximity to the community, there are three parks, one pharmacy, 16 physicians' offices, seven restaurants, two places of worship nearby, and four hospitals.

    Overall, the Chalet of Niles provides a comfortable and supportive environment where residents can receive personalized care while enjoying a range of amenities and engaging in various activities to enhance their overall well-being.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.2 miles)
    • CVS Pharmacy (5.1 miles)
    • Rite Aid (5.2 miles)
    • Walgreens (6.1 miles)
    • Walgreens (6.9 miles)
    • CVS Pharmacy (7.6 miles)
    • Walgreens (7.6 miles)

    Restaurants

    • Create (0.4 miles)
    • Taco Bell (0.5 miles)
    • Culver's (0.6 miles)
    • Iron Shoe Distillery (0.7 miles)
    • Tavern (0.7 miles)
    • Wings Etc (1.7 miles)
    • River Saint Joe (4.9 miles)

    Hospitals

    • Lakeland Hospital - Radiology (0.8 miles)
    • Lakeland Hospital (0.8 miles)
    • Lake Region Medical Center (0.9 miles)
    • Lakeland Regional (3 miles)
    • Clear Choice Adult Day (5.9 miles)
    • Healthwin Specialized Care (6 miles)
    • Saint Joseph Reg Med Center (7.9 miles)

    Physicians

    • Great Lakes Gastroenterology (0.8 miles)
    • Lakeside Urology (0.8 miles)
    • Asthma Allergy Centers of SW Michigan (0.8 miles)
    • Lakeland Comprehensive Weight Loss Center (0.8 miles)
    • Cardiology Southwest PC (0.8 miles)
    • Integrated Home Physicians (0.8 miles)
    • Lakeland General Surgery (0.9 miles)

    Parks

    • Riverfront Park (0.9 miles)
    • Fulkerson Park (2.7 miles)
    • St Patrick's County Park (4.3 miles)

    Places of Worship

    • Hope Community Church (2.7 miles)
    • Morris Chapel (3.4 miles)
    • Christ the King Catholic Church (6.1 miles)
    • Granger Community Church (7.9 miles)
    • The Grotto (8 miles)
    • Basilica of the Sacred Heart (8.1 miles)

    Cafes

    • Union Coffee House (5.7 miles)
    • Starbucks (6.6 miles)
    • Martin's Side Door Deli (7.5 miles)

    Frequently Asked Questions

    Where is Chalet Of Niles?
    What photos are available for Chalet Of Niles in Niles, Michigan?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • how much does private home care cost per hourIn-Home Care Costs in 2025: A Detailed State-by-State Exploration

      In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.

    • what is home health careUnderstanding Home Health Care: A Comprehensive Guide

      Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.

    • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

      Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor