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Chalet Of Niles

Chalet Of Niles is a nursing home community in Niles, MI.

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Chalet Of Niles

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  • Interior

    A cozy hospital room featuring two patient beds, designed for comfort and care.

  • Decor

    A cozy hospital room featuring a neatly made bed, a comfortable chair, and a view through the window.

  • Building

    A shuttle bus parked outside a building surrounded by trees.

  • Bedroom

    A cozy patient room in a healthcare facility, featuring two beds and comfortable seating.

  • Landscaping

    Welcome sign for Chalet of Niles, surrounded by lush greenery.

  • Exercise Equipment

    A well-equipped therapy room featuring exercise equipment and balance balls for rehabilitation.

  • Healthcare

    A physical therapy room equipped with a treadmill and various office furniture for rehabilitation activities.

  • Physical Therapy

    A therapy room equipped with various rehabilitation equipment and exercise machines.

911 South 3Rd Street, Niles, MI 49120

For more information about senior living options: (866) 208-4318

3.9 from 65 reviews
5 stars
45
4 stars
2
3 stars
2
2 stars
0
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2026

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Overall Review of Chalet Of Niles

differentiator 6 reviews mention this

Rehab and therapy support

Residents and families specifically mention therapy and rehab experiences.

Several reviews point to active therapy during recovery, including praise for the physical therapy department and “rehab to home” rooms. A few people also describe times of needing help with daily needs during rehab periods, which ties into how residents are supported moment to moment. Overall, the feedback suggests therapy is a notable part of the experience at this skilled nursing setting.

common 34 reviews mention this

Staff feel caring and responsive

Many reviewers describe the staff as caring, friendly, and attentive.

Across the reviews, residents and families repeatedly come back to staff being welcoming, kind, and attentive to needs. Multiple comments mention specific team members going out of their way, as well as good communication and feeling treated with respect. Even among mixed experiences, the contrast is often drawn against the kind of care families expected to receive from the staff.

common 11 reviews mention this

Activities help residents socialize

On-site events and planned activities are a frequent bright spot.

Many reviews describe community events that bring people together, including themed celebrations and regular gatherings like Bingo. Families also mention residents enjoying activities and having opportunities to socialize, including children joining events. Reviews tie those activities to a more connected, day-to-day experience inside the building.

caveat 9 reviews mention this

Cleanliness and upkeep vary

Reviews include both praise for cleanliness and serious concerns about conditions.

Some visitors and families say the facility looks clean and well kept. Others report problems with maintenance and cleanliness, including comments about the building “falling apart,” unsanitary conditions, and long gaps in assistance that left residents in unpleasant situations. Taken together, the reviews suggest the day-to-day condition can depend heavily on staffing and follow-through.

caveat 14 reviews mention this

Mixed care experiences and communication

Several reviews raise concerns about care consistency and follow-through.

While many residents report excellent care, a sizable set of reviews describe breakdowns in service, including delays in responding to call buttons and difficulties getting help when it was requested. Some also mention medication concerns and inconsistent communication, describing confusing or conflicting updates during serious situations. These negative reports highlight care gaps that can affect safety and peace of mind for families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • South Bend Regional (8 miles away) South Bend Regional (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (5.1 miles)
  • Rite Aid (5.2 miles)
  • Walgreens (6.1 miles)
  • Walgreens (6.9 miles)
  • CVS Pharmacy (7.6 miles)
  • Walgreens (7.6 miles)

Restaurants

  • Create (0.4 miles)
  • Taco Bell (0.5 miles)
  • Culver's (0.6 miles)
  • Iron Shoe Distillery (0.7 miles)
  • Tavern (0.7 miles)
  • Wings Etc (1.7 miles)
  • River Saint Joe (4.9 miles)

Hospitals

  • Lakeland Hospital - Radiology (0.8 miles)
  • Lakeland Hospital (0.8 miles)
  • Lake Region Medical Center (0.9 miles)
  • Lakeland Regional (3 miles)
  • Clear Choice Adult Day (5.9 miles)
  • Healthwin Specialized Care (6 miles)
  • Saint Joseph Reg Med Center (7.9 miles)

Physicians

  • Great Lakes Gastroenterology (0.8 miles)
  • Lakeside Urology (0.8 miles)
  • Asthma Allergy Centers of SW Michigan (0.8 miles)
  • Lakeland Comprehensive Weight Loss Center (0.8 miles)
  • Cardiology Southwest PC (0.8 miles)
  • Integrated Home Physicians (0.8 miles)
  • Lakeland General Surgery (0.9 miles)

Parks

  • Riverfront Park (0.9 miles)
  • Fulkerson Park (2.7 miles)
  • St Patrick's County Park (4.3 miles)

Places of Worship

  • Hope Community Church (2.7 miles)
  • Morris Chapel (3.4 miles)
  • Christ the King Catholic Church (6.1 miles)
  • Granger Community Church (7.9 miles)
  • The Grotto (8 miles)
  • Basilica of the Sacred Heart (8.1 miles)

Cafes

  • Union Coffee House (5.7 miles)
  • Starbucks (6.6 miles)
  • Martin's Side Door Deli (7.5 miles)

Frequently Asked Questions

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