Chalet Of Niles

Save

  • Interior

    A cozy hospital room featuring two patient beds, designed for comfort and care.

  • Decor

    A cozy hospital room featuring a neatly made bed, a comfortable chair, and a view through the window.

  • Building

    A shuttle bus parked outside a building surrounded by trees.

  • Bedroom

    A cozy patient room in a healthcare facility, featuring two beds and comfortable seating.

  • Landscaping

    Welcome sign for Chalet of Niles, surrounded by lush greenery.

  • Exercise Equipment

    A well-equipped therapy room featuring exercise equipment and balance balls for rehabilitation.

  • Healthcare

    A physical therapy room equipped with a treadmill and various office furniture for rehabilitation activities.

  • Physical Therapy

    A therapy room equipped with various rehabilitation equipment and exercise machines.

Chalet Of Niles

Information last verified:

911 South 3Rd Street, Niles, MI 49120

For more information about senior living options: (844) 490-3973

3.9 from 65 reviews
5 stars
45
4 stars
2
3 stars
2
2 stars
0
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2026

Add this award to your website

Overall Review of Chalet Of Niles

Pros

  • pro Chalet of Niles is a warm and welcoming community.
  • pro The staff are friendly, accommodating, and attentive to residents’ needs.
  • pro Destiny and the staff are welcoming, organized, and caring.
  • pro The facility is clean and well maintained.
  • pro The events at Chalet bring the community together and create joyful experiences for residents and families.
  • pro Residents are treated with kindness and respect.
  • pro New ownership has brought positive changes to the place.
  • pro The environment is home-like and family-oriented.
  • pro The therapy team is dedicated and compassionate.
  • pro The staff go above and beyond to support residents.

Cons

  • pro The facility is described as very poorly run, with unhappy staff and visible neglect.
  • pro Residents are left waiting for help for hours after requesting assistance.
  • pro The air conditioning broke in the summer and was not repaired promptly.
  • pro Food quality is very poor and meals are often not edible.
  • pro Some staff are rude, unprofessional, and unsanitary, with residents left in their own feces.
  • pro Nurses provide conflicting information and fail to consistently communicate about a resident’s health.
  • pro The building is dirty and maintenance is lacking, making it feel unsafe.
  • pro There are reports of financial mishandling regarding patients’ funds.

Review

Chalet of Niles is best suited for families seeking a small, home-like community where care feels personal and daily life centers on connection. It works well for residents who thrive on social engagement, regular events, and visible staff interaction, and who appreciate a warm, family-oriented atmosphere over a clinical, impersonal setting. The facility’s rehab-to-home potential stands out, backed by a capable physical therapy team and private rehab-to-home suites, all within a location that supports convenient medical access. Recent chatter about leadership changes suggests a shift toward more responsive operations, but that welcome momentum must be weighed against a history that includes very mixed resident experiences.

People who should consider alternatives are those who cannot tolerate inconsistent staffing or reports of delayed responses. Families prioritizing flawless cleanliness, uniform safety, and consistently reliable medical oversight should scrutinize Chalet of Niles more closely. Several accounts allege gaps in care, including slow assistance, hygiene lapses, and medication administration concerns; such patterns, if real and unreliably resolved, pose real risks for residents with higher acuity. For residents with complex medical needs or those requiring highly regulated, around-the-clock nursing oversight, other communities with stronger track records in clinical governance may be the safer choice.

The strongest positives at Chalet of Niles offset concerns in meaningful, tangible ways. The staff’s warmth and accessibility create a welcoming cadence for families and residents alike, while the building itself reads as clean and well-maintained. A robust calendar of events, crafts, themed activities, intergenerational outreach, and lively outings, helps sustain social health and a sense of purpose for residents. The therapeutic offerings, particularly in physical therapy, are frequently highlighted as a real asset for those transitioning from rehab back home. The new ownership is widely credited with lifting morale and driving practical improvements, which can stabilize day-to-day operations if sustained.

Yet the volume and consistency of negative feedback cannot be dismissed. Several reviews describe unprofessional or seemingly disengaged staff, considerable variability in care quality between shifts, and unsatisfactory communication during crises. Reports of hygiene lapses or delays in assistance, including issues around medication timing, paint a troubling counterpoint to the otherwise warm, activity-forward environment. This divergence suggests that experience at Chalet of Niles is highly dependent on who is on duty, when, and how well current governance enforces protocols and accountability.

Ownership transitions appear to be a hinge point in the facility’s trajectory. Those who have observed improvements under new leadership report more engaged administration, clearer communication, and a stronger promise to address past gaps. Prospective families should insist on the most current picture: request a direct tour with the new administrator, review the latest state inspection and corrective-action records, and speak with frontline staff and multiple residents to gauge whether the new direction has translated into reliable practice. The absence of a transparent, action-oriented plan would be a red flag, regardless of any favorable anecdote.

In the end, Chalet of Niles offers a compelling option for families prioritizing a warm, activity-rich setting with solid rehabilitation resources and a community heartbeat. It can be an excellent fit for residents who value daily engagement, social connection, and a sense of belonging, provided rigorous diligence is applied to staffing consistency, safety standards, and ongoing governance. For those who cannot tolerate uneven care, persistent cleanliness concerns, or uncertain medication management, it pays to compare alternatives where oversight and reliability are more consistently demonstrated. A structured visit, scrutinizing current practices and speaking with a spectrum of staff and residents, will reveal whether this community aligns with the specific care goals and risk tolerance of the family.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • South Bend Regional (8 miles away) South Bend Regional (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Chalet of Niles in Niles, MI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for those who need assistance getting around, and there is a computer center for residents to stay connected with loved ones.

Meals are served in a dining room in a restaurant-style setting, and special dietary restrictions can be accommodated. The community also offers a fitness room and opportunities for residents to engage in activities to promote physical wellness.

The Chalet of Niles provides fully furnished accommodations, including private bathrooms and kitchenettes. Housekeeping services are provided to ensure that the living spaces are always clean and tidy. Residents can relax in the outdoor spaces or explore the small library for leisurely reading.

Care services at the Chalet of Niles include 24-hour call system and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management and special dietary restrictions are also taken into consideration.

Residents can enjoy a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.

Within close proximity to the community, there are three parks, one pharmacy, 16 physicians' offices, seven restaurants, two places of worship nearby, and four hospitals.

Overall, the Chalet of Niles provides a comfortable and supportive environment where residents can receive personalized care while enjoying a range of amenities and engaging in various activities to enhance their overall well-being.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (5.1 miles)
  • Rite Aid (5.2 miles)
  • Walgreens (6.1 miles)
  • Walgreens (6.9 miles)
  • CVS Pharmacy (7.6 miles)
  • Walgreens (7.6 miles)

Restaurants

  • Create (0.4 miles)
  • Taco Bell (0.5 miles)
  • Culver's (0.6 miles)
  • Iron Shoe Distillery (0.7 miles)
  • Tavern (0.7 miles)
  • Wings Etc (1.7 miles)
  • River Saint Joe (4.9 miles)

Hospitals

  • Lakeland Hospital - Radiology (0.8 miles)
  • Lakeland Hospital (0.8 miles)
  • Lake Region Medical Center (0.9 miles)
  • Lakeland Regional (3 miles)
  • Clear Choice Adult Day (5.9 miles)
  • Healthwin Specialized Care (6 miles)
  • Saint Joseph Reg Med Center (7.9 miles)

Physicians

  • Great Lakes Gastroenterology (0.8 miles)
  • Lakeside Urology (0.8 miles)
  • Asthma Allergy Centers of SW Michigan (0.8 miles)
  • Lakeland Comprehensive Weight Loss Center (0.8 miles)
  • Cardiology Southwest PC (0.8 miles)
  • Integrated Home Physicians (0.8 miles)
  • Lakeland General Surgery (0.9 miles)

Parks

  • Riverfront Park (0.9 miles)
  • Fulkerson Park (2.7 miles)
  • St Patrick's County Park (4.3 miles)

Places of Worship

  • Hope Community Church (2.7 miles)
  • Morris Chapel (3.4 miles)
  • Christ the King Catholic Church (6.1 miles)
  • Granger Community Church (7.9 miles)
  • The Grotto (8 miles)
  • Basilica of the Sacred Heart (8.1 miles)

Cafes

  • Union Coffee House (5.7 miles)
  • Starbucks (6.6 miles)
  • Martin's Side Door Deli (7.5 miles)

Frequently Asked Questions

Where is Chalet Of Niles?
What photos are available for Chalet Of Niles in Niles, Michigan?

Nearby Communities

  • Silverbrook Manor Inc

    Silverbrook Manor Inc

    Niles, MI

    5 from 1 review
     

    pro Caring, professional staff with good leadership and a well-maintained environment.

  • Friendly Circle

    Friendly Circle

    Niles, MI

     
     

    pro Fully furnished apartments with daily activities and comprehensive care.

  • Brentwood at Niles

    Brentwood at Niles

    Niles, MI

    4.5 from 93 reviews
    $2,300 to $5,145 / month

    pro Clean, welcoming facility with friendly staff, excellent dining, and engaging activities that foster community.

  • Roy Adult Foster Care Home

    Roy Adult Foster Care Home

    Niles, MI

    1.4 from 5 reviews
     

    pro Intimate setting with personalized care and comprehensive services.

  • Alex Adult Foster Care Home

    Alex Adult Foster Care Home

    Niles, MI

    1.4 from 5 reviews
     

    pro Small, intimate setting (6 residents) with 24/7 supervision and coordinated care.

  • Elijah Adult Foster Care Home

    Elijah Adult Foster Care Home

    Niles, MI

    1.4 from 5 reviews
     

    pro Small, intimate setting (6 residents) with comprehensive care, meals, housekeeping, and transportation.

  • Woodland Terrace of Longmeadow

    Woodland Terrace of Longmeadow

    Niles, MI

    4.1 from 28 reviews
    $2,845 to $3,295 / month

    pro Beautiful, clean facility with friendly staff and engaging activities.

  • Golden Oak Village

    Golden Oak Village

    South Bend, IN

    4.2 from 30 reviews
    $575 to $610 / month

    pro Strong management and maintenance with a peaceful atmosphere and engaging activities.

  • The Woodridge Village

    The Woodridge Village

    South Bend, IN

    4.4 from 34 reviews
    $2,900 to $4,500 / month

    pro Vibrant, home-like community with engaging activities and responsive, caring staff.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • how much does private home care cost per hourIn-Home Care Costs in 2025: A Detailed State-by-State Exploration

    In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.

  • what is home health careUnderstanding Home Health Care: A Comprehensive Guide

    Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.

  • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

    Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.