Medilodge Of Midland
Save4900 Hedgewood Drive, Midland, MI 48640
For more information about senior living options: (844) 490-3973
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Medilodge in Midland presents itself in a way that many visitors remember warmly: a large, modern facility that strives to feel bright, clean, and welcoming from the moment you step through the door. Several reviewers describe the building as very clean and well-kept, with patients' rooms that are neat and often smelling pleasantly fresh. One visitor noted the environment as especially pleasant, with fall leaves outside and bird feeders nearby, contributing to a calm, home-like ambiance. The sense of safety at the entrance is a recurring theme, with attendants described as having positive attitudes and a willingness to help, and a door alarm/check-in system that staff explained and guided guests through. For many, the welcome is genuine, with front-desk staff and the check-in process described as efficient or at least well-supported by helpful employees like Tommy B. who walked visitors to their families' rooms and explained how the system works. Several accounts highlight a successful first impression: friendly greetings, a quick check-in, and kind, proactive staff ready to answer questions.
A strong thread throughout the praise is the quality and demeanor of the staff, especially in therapy and daily care. The therapy department frequently earns high praise for its approach, with one reviewer calling it "second to none" and another praising the department as "amazing, knowledgeable, and fun to work with." Families repeatedly mention therapists and aides as being encouraging, patient, and genuinely invested in progress and motivation. Several reviewers point to specific team members by name - caregivers and therapists who stood out for their kindness, accessibility, and professionalism. The social work team also receives positive notes, with Kristen described as caring, informative, and an attentive listener. Across many comments, the staff are depicted as engaged with residents, creating an atmosphere of warmth, activity, and supportive interaction. The sense of a large, active, rehab-focused environment comes through in descriptions of the staff's approach to emotional and mental well-being, as well as physical rehabilitation.
In terms of daily life and the physical environment, reviewers frequently mention the facility's size, its clean and well-maintained appearance, and the general sense that patients are well cared for. Some remarks emphasize the visible security and orderly check-in procedures, which, for many, provide reassurance of safety. The environment is described as bright, airy, and comfortable, with comments about patient rooms being clean and well-kept, and even some mentions of small touches that make the space feel homey, like windows with fall scenery and outside birds. The presence of a robust rehabilitation focus is also a key characteristic; reviewers describe a setting tailored to healing, with a clear emphasis on getting residents back to independence through physical therapy and restorative activities. One reviewer contrasted Medilodge with a Mount Pleasant location, noting differences in room size and layout, suggesting some variability across sites but still overall favorable impressions of the Midland setting.
However, not all experiences are uniformly positive, and a few reviews raise serious concerns that temper the otherwise favorable tone. One visitor describes a troubling lapse in safety practices surrounding a COVID-19 protocol during a first-time visit, where listing questions and procedures appeared to be skipped, followed by a patient testing positive for COVID-19 and the visitor later testing positive as well. That account raises questions about adherence to safety protocols and communication around testing and exposure. A far more grave concern comes from a different reviewer who describes a patient's death in which the two nurses in the room did not intervene, and CPR was initiated by a family member rather than responders; the reviewer characterizes the care as negligent and calls for better on-the-job training for nurses and CNAs, emphasizing that every second counts in moments of crisis. This account also notes issues with discharge planning and communication, and it is clear that the reviewer feels strongly that improvements in responsiveness and accountability are needed.
Another thread of criticism centers on communication, discharge planning, and responsiveness from social workers and hospital liaisons. One reviewer recounts a 2022 and 2024 sequence of events where involvement by social workers and discharge planning was inconsistent or poorly communicated, requiring the family to chase updates and creating frustration around homecare arrangements. The same account paints a broader critique of the hospital-to-rehabilitation transition process and expresses deep concern about the overall experience of care coordination, calling Medilodge an example of broader systemic issues in elder care. A later update acknowledges some positive changes - praising CNAs for their hard work and noting that therapy progress can be impressive - but the reviewer still describes discharged-home planning as botched and unresolved, with calls and messages left unreturned by the social worker and director.
Other mixed notes touch on operational friction and transportation concerns. A reviewer mentions that the shuttle bus can be slow until a passing lane, then speeds up dramatically, prompting a warning for families who rely on timely transport. A separate visitor recounts a different, more negative experience with the check-in process in which the visitor felt the security protocol was overly cumbersome, even as staff eventually guided them through the process. Also, some reviewers point to a degree of variability in staff availability - comments that CNAs are consistently strong, but that in some instances nurses appeared to remain at their stations rather than actively engaging across the floor. These snapshots underscore that while Medilodge Midland is widely praised for its environment and caregiving, there are notable areas - safety protocol consistency, incident response, and discharge coordination - that some families feel require more attention.
Taken together, the collection of impressions portrays Medilodge Midland as a large, clean, rehab-focused facility where many families encounter a welcoming atmosphere, warm interactions with staff, and robust physical therapy. The majority of the positive experiences center on friendly, proactive employees, the thorough care delivered by therapists and aides, and a facility environment that feels safe and well maintained. Yet, there are sobering, specific critiques about safety incidents, inconsistent adherence to protocols, and gaps in communication and discharge planning that some families attribute to deeper systemic issues. The contrast between glowing praise for daily caregiving and urgent concerns about critical moments of care highlights the complexity of navigating skilled nursing facilities: for many residents and their loved ones, Medilodge Midland offers a hopeful, supportive setting with standout therapy and compassionate staff, while a subset of families urges closer attention to safety, transparency, and reliable discharge processes to ensure truly comprehensive care.
Medilodge Of Midland is an assisted living community located in Midland, MI. The community offers a wide range of amenities to ensure the comfort and convenience of its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms in each unit, restaurant-style dining options, a small library for leisure reading, telephone services in each unit for easy communication with loved ones and staff members, transportation arrangements for non-medical needs such as shopping or social activities, transportation to doctors appointments when necessary, access to wellness programs and facilities for maintaining physical and mental well-being, as well as Wi-Fi/high-speed internet connectivity throughout the community.
In addition to these amenities, Medilodge Of Midland also provides various care services to support residents' daily needs. These services include 24-hour call system for immediate assistance if needed at any time of day or night; round-the-clock supervision by trained staff members to ensure safety and security; assistance with activities of daily living such as bathing and dressing; help with transfers from bed to wheelchair or vice versa; specialized diabetes diet management for those with specific dietary needs; meal preparation and service by professional chefs to cater to individual preferences and requirements; medication management assistance to ensure timely administration of prescribed medications; mental wellness programs to promote emotional well-being; accommodation of special dietary restrictions for those with allergies or specific dietary preferences; and transportation arrangement to facilitate medical appointments when required.
Medilodge Of Midland also offers various opportunities for social engagement and recreational activities. These include concierge services to assist residents in planning outings or accessing local attractions; fitness programs tailored to different physical abilities and interests; planned day trips for exploration and entertainment outside the community; resident-run activities to foster a sense of community and involvement; and scheduled daily activities to keep residents engaged and entertained.
Conveniently located near several amenities in the area, Medilodge Of Midland offers easy access to 6 cafes, 9 parks for outdoor recreation, 9 pharmacies for medication needs, 33 physicians for medical consultations, 25 restaurants for dining options, 3 transportation services for additional mobility support, 7 places of worship for spiritual needs, 1 theater for entertainment, and 7 hospitals for any emergency or medical care required.
Overall, Medilodge Of Midland ensures a comfortable and fulfilling assisted living experience with its array of amenities, personalized care services, engaging activities, and close proximity to essential facilities in the surrounding area.
Medilodge Of Midland is located at 4900 Hedgewood Drive, Midland, MI 48640 in Midland County, Michigan
Medilodge Of Midland on seniors.fyi includes 5 photos including images showing interior, decor, building, windows, bedroom, kitchen, dining table, vintage, and more.
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