Medilodge Of Marshall

Save

  • Interior

    A cozy dining area with neatly arranged tables and chairs, decorated with potted plants and bathed in natural light.

  • Decor

    A cozy living room with a fireplace, featuring comfortable seating and tasteful decor.

  • Building

    A building with an American flag on a lush green lawn, surrounded by trees under a clear sky.

  • Bedroom

    A cozy hospital room with a bed, sofa, and natural light from the window.

  • Trees

    A spacious patio area with outdoor furniture, umbrellas, a gazebo, and lush greenery.

  • Windows

    A hospital room with two twin beds and a window with curtains.

  • Kitchen

    A cozy kitchen area with wooden cabinets, a dining table, and upholstered chairs.

  • Exercise Equipment

    A rehabilitation room equipped with exercise balls, a treatment table, and therapy stairs.

  • Salon

    A cozy salon setup featuring a styling chair, mirror, and wooden cabinetry.

Medilodge Of Marshall

879 East Michigan Avenue, Marshall, MI 49068

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
68
4 stars
17
3 stars
0
2 stars
2
1 stars
13

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Medilodge Of Marshall

    Overall Review of Medilodge Of Marshall

    Pros

    • pro The staff were very knowledgeable and compassionate, making the patient's stay bearable and pleasant.
    • pro He received good care and very good physical therapy while there.
    • pro The mother was treated with kindness and attentiveness by the staff.
    • pro Medilodge staff were outstanding across CNAs, the director of nursing, activities, admissions, and both physical and occupational therapy.
    • pro Cherish staff, Laurie, Jessica, and others provided reassurance and created a safe, caring environment.
    • pro The residents are described positively and the employees as fairly nice.
    • pro Overall, the staff were very caring.

    Cons

    • pro The staff are described as rude and unprofessional, including sharing medical information with family members not on the approved list.
    • pro Residents are alleged to be neglected, such as being left in soiled diapers for hours and not helped to use a bedside potty.
    • pro Pain medications are said to be missing or delayed, with blaming explanations (e.g., expired scripts) that were not believed.
    • pro The facility is portrayed as dirty and run-down, with filthy bathrooms, peeling baseboards, and signs of mold or pests.
    • pro Personal items are reported as missing or stolen, with poor follow-up and mismanagement of belongings and appointments.
    • pro There is widespread poor communication and inconsistent adherence to care plans, with staff dismissive when families follow up.
    • pro The facility allegedly faces state violations and fines, and some reviewers claim the place is unsafe enough to warrant not sending loved ones there.

    Review

    The collection of experiences presented paints a complicated and often troubling portrait of care at this facility, with a strong pattern of complaints about communication, respect, and the overall environment. Several reviewers describe a climate where families feel kept at arm's length and where personal privacy is not respected. One family recounts a serious breach of confidentiality, alleging that medical information about a father was shared with someone not on an approved list, and that staff even made demeaning remarks about a family member. Across multiple posts, concerns about how families are kept informed, or not informed, recur, with complaints that staff don't communicate clearly about patient care plans and next steps. The message that comes through is that some families feel the facility treats them as an afterthought rather than partners in care.

    A recurrent thread centers on the rehab and nursing care experience during a loved one's stay. Several reviewers recount difficult first nights and uncomfortable daily routines, including a nurse placing a patient in a diaper and asking them to use a bedside potty, then leaving them unattended for hours. There are descriptions of physical handling that caused pain - being pushed on the back or pulled on the arms despite patient complaints of pain - and overall a sense that staff did not adapt to or respect the patient's indicated needs. Pain management is another hot-button issue, with at least one family reporting that pain medications were missing for an entire day, followed by an attempt to excuse the delay with an explanation that the prescription had expired. The subsequent back-and-forth with leadership appears to have calmed that particular incident only after the family threatened to remove the patient from the facility. The shift in tone after meetings with leaders such as the director of nursing is noted by some as evidence of inconsistent processes and communication.

    Not all experiences were negative, however. A different family describes a 20-day stay in which the staff were described as knowledgeable and compassionate, contributing to a more bearable and even pleasant rehab experience. This account highlights that there can be meaningful, positive interactions with the right people, including effective physical therapy and a sense that the team truly supported the patient's rehabilitation goals. The contrast between these narratives suggests that the quality of care may vary considerably by staff on duty, and that some patients or families feel especially supported by certain individuals while others feel neglected.

    Other reviews escalate into strongly negative territory, painting a facility in decline with serious safety, cleanliness, and theft concerns. Critics describe a dirty, run-down environment with damaged or outdated facilities, peeling baseboards, mold concerns, and a lack of daily activities actually being carried out. There are persistent complaints about missing or stolen personal items, including a wallet, a TV remote, and other belongings, with infrequent or unsatisfactory follow-up when items go missing. The atmosphere is described as institutional rather than home-like, with some reviewers noting that dietary slips were repeatedly incorrect and that some staff appeared overwhelmed or dismissive when families attempted to address problems. In one especially alarming post, a family claims a relative tested positive for COVID and was quarantined without timely access to a TV or adequate entertainment, while another asserts that the facility was fined by the state for a range of violations, fueling broader skepticism about safety and accountability.

    Within the negative experiences, there are also voices that acknowledge individual staff members who stood out for their care and professionalism. A recurring list includes CNAs, the activities department, the admissions coordinator, and specific nurses like Justin and the director of nursing - these reviewers point to moments of kindness, organization, and responsiveness that offered some relief amid broader criticisms. In these instances, the reviewers emphasize that the problem is not necessarily with every employee, but with systemic issues around management, communication, and consistency of care that can undermine even well-intentioned efforts by front-line staff.

    A different thread centers on the fear and distrust many families feel when they perceive that their loved ones are not being treated with dignity or safety. Several posts describe times when residents appeared overlooked, with references to not being offered showers, not receiving timely attention for urgent needs, or being kept in unsanitary or unsafe conditions. The emotional weight of losing a loved one under such circumstances is conveyed in several messages, including allegations that families were not notified promptly about critical changes in health status or that hospital-level emergencies were not treated with appropriate urgency. Some reviewers explicitly urge others not to place loved ones in this facility, citing experiences of neglect, poor care, and the sense that the facility's leadership and policies failed to protect residents.

    In contrast, a few reviews present a more favorable view, with statements that the staff were kind, patient, and attentive, and that the overall environment felt supportive or improved under particular leadership or teams. One family specifically thanked Cherish for guiding them through the admission process, praise for Dawn Marie in the cafeteria, and appreciation for several shifts of nursing staff, including the care coordination and therapy teams. These positive posts reinforce the idea that improvements and positive experiences can occur, especially when families form good working relationships with particular staff members and when therapy teams are engaged and effective.

    Overall, the collection presents a divided experience, but the weight of testimony tilts toward caution. Many families describe serious concerns about privacy, communication, cleanliness, safety, and basic daily care, with several alleging neglect or theft and multiple claims of state investigation or penalties. Even where some individuals report positive interactions and effective rehabilitation, the tone across most accounts is wary, urging prospective families to investigate thoroughly, to stay closely involved in care decisions, and to consider alternative facilities if possible. The consensus from these accounts is that, while there are compassionate, capable staff members, the facility at times demonstrates systemic problems that can jeopardize patient safety and well-being, and that families maintain a critical stance toward the quality and consistency of care.

    Features

    Housing

    • 98 resident community capacity 98 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Medilodge of Marshall in Marshall, MI is a well-appointed assisted living community that offers a wide range of amenities and care services to its residents. The community boasts a beauty salon where residents can indulge in self-care and grooming. Residents can enjoy their favorite TV shows with the convenience of cable or satellite TV options. For those who require transportation, community-operated transportation services are available to ensure easy access to nearby destinations.

    The computer center provides residents with the opportunity to stay connected with loved ones through email or social media, while the small library offers a peaceful space for reading and relaxation. The dining room serves restaurant-style meals, catering to special dietary restrictions and preferences. Additionally, a kitchenette is available for residents who prefer to prepare their own meals.

    Residents can maintain an active lifestyle by utilizing the fitness room or participating in one of the scheduled daily activities. The gaming room provides entertainment options for friendly competition and socializing. Outdoor spaces such as gardens offer a serene environment for relaxation and enjoying nature.

    The community takes pride in providing essential care services such as assistance with daily living activities, bathing, dressing, and transfers. A 24-hour call system ensures that immediate assistance is always available if needed. Medication management is provided to ensure proper administration and monitoring.

    Residents can also benefit from various wellness programs that promote mental well-being alongside physical health. Move-in coordination services make transitioning into this assisted living community seamless.

    For added convenience, Medilodge of Marshall is located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    With its comprehensive amenities and care services, Medilodge of Marshall offers a vibrant and supportive environment for seniors seeking personalized assistance within a secure community setting.

    Nearby Places of Interest

    Restaurants

    • Warman's Party Store (0.1 miles)
    • Hi Lite Cruz-In Diner (0.2 miles)
    • Hardee's (0.7 miles)
    • Rollo's Mancino's Pizza (0.8 miles)
    • Grand River Brewery (0.9 miles)
    • Copper Bar (0.9 miles)
    • Schuler's Restaurant & Pub (1 miles)

    Parks

    • Ketchum Park (0.5 miles)
    • Ketchum Park (0.6 miles)
    • Historic Bridge Park (8.8 miles)
    • Victory Park (10.4 miles)
    • The Park (11.3 miles)

    Physicians

    • South Central Ear Nose-Throat (0.7 miles)
    • General Surgical Associates PC (0.7 miles)
    • Oaklawn Hematology / Oncology Clinic (0.7 miles)
    • Shen, Vincent S MD PLC (0.7 miles)
    • Oaklawn Medical Group - Marshall Primary Care (0.7 miles)
    • Oakawn Medical Group - Audiology (0.7 miles)
    • Oaklawn Medical Group - Gastroenterology (0.7 miles)

    Theaters

    • Bogar Theatre (0.7 miles)

    Cafes

    • Serendipity The Brew (0.9 miles)
    • Dark Horse Commons (1.2 miles)
    • Biggby Coffee (1.8 miles)
    • Cafe 24 7 (6.9 miles)
    • Biggby Coffee (10 miles)
    • Albion Eat Shop (10.4 miles)

    Pharmacies

    • Good Neighbor Pharmacy (0.9 miles)
    • Hemmingsen Drug Store (0.9 miles)
    • Marshall City Pharmacy (1.7 miles)
    • Rite Aid (2.2 miles)
    • Remedi Senior Care (2.3 miles)
    • Larmour's Drug Co. (9 miles)
    • Family Fare Supermarkets (9.7 miles)

    Places of Worship

    • Zion Lutheran Church (1 miles)
    • St Marys Religious Education (1 miles)
    • Parish Center (9 miles)
    • Caring Community Church (9.1 miles)
    • Cook's Prairie Baptist Church (9.4 miles)
    • Pastor Stephen Williams (9.5 miles)
    • St Paul Lutheran Church (9.5 miles)

    Hospitals

    • Kurt Rudiger Piatkowski, DO (2.2 miles)
    • Oaklawn Hospital (2.9 miles)
    • Oaklawn Hospital Physical Rehabilitation Center (9.8 miles)
    • Oaklawn Hospital (10 miles)
    • Family Health Center of Albion (10 miles)

    Frequently Asked Questions

    Where is Medilodge Of Marshall?
    What photos are available for Medilodge Of Marshall in Marshall, Michigan?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • adult day careEncouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent

      Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.

    • living will definitionComprehensive Exploration of Living Wills and Other Advance Directives

      Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.

    • living will definitionA Detailed Exploration of Living Wills and Advance Directives

      The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor