Marshall Nursing And Rehabilitation Community | Photos and Reviews

Marshall Nursing And Rehabilitation Community in Marshall, MI

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575 North Madison Street, Marshall, MI 49068

For more information about senior living options: (866) 208-4318

3 from 64 reviews

5 stars

4 stars

3 stars

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1 stars

Overall Review of Marshall Nursing And Rehabilitation Community

common 28 reviews mention this

Caring staff is a recurring theme

Residents and visitors frequently describe the staff as caring, friendly, and responsive.

Many reviews highlight staff friendliness and compassion, with residents and families saying they felt supported and treated well. A number of comments also mention staff being attentive and informative, including during rehab and daily care. A few reviews are more mixed, but even there they often distinguish “awesome” aides while criticizing management or staffing levels.

common 12 reviews mention this

Cleanliness stands out in reviews

Clean, well-kept spaces come up often in resident and visitor feedback.

Several reviews describe the facility as clean, spotless, and neat, and note it did not feel like a typical institution. Cleanliness is also referenced in more critical reviews, where some families report filthy or unclean conditions. Taken together, cleanliness is a prominent talking point that can run both positive and negative depending on the reviewer’s experience.

caveat 4 reviews mention this

Dining draws mixed reactions

Food quality is a frequent point of disagreement.

Some reviewers say the food was fine but too spicy, while others describe it more negatively as terrible or disgusting. One review also says meals required bringing in outside food to ensure the person was fed. These comments suggest dining satisfaction varies widely across experiences.

caveat 13 reviews mention this

Organization and communication concerns

Multiple reviews raise concerns about organization, communication, and staffing.

A recurring criticism is poor communication with families, with reviewers describing unanswered calls, lack of follow-up, or not being informed about care issues. Several reviews also point to organization problems and staffing-related breakdowns, including claims of delayed or missed care. Some negative reviews go further, alleging residents were not adequately served or supervised, which heavily shapes the overall complaint tone.

common 4 reviews mention this

Rehab therapy support is mentioned

Physical therapy and hands-on rehab are praised in multiple reviews.

Some families describe positive rehab outcomes, including a physical therapy experience they felt was excellent and supportive. A few reviews also mention therapy staff engaging with patients and focusing on getting them back on their feet. While rehab is not universally praised, it is a clear positive theme in several accounts.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

60 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Shen, Vincent S MD PLC (0.6 miles)
Oaklawn Medical Group - Marshall Primary Care (0.6 miles)
Oakawn Medical Group - Audiology (0.6 miles)
Oaklawn Hematology / Oncology Clinic (0.6 miles)
Oaklawn Medical Group - Endocrinology (0.6 miles)
Oaklawn Medical Group - General Surgical Associates (0.6 miles)
General Surgical Associates PC (0.6 miles)

Cafes

Serendipity The Brew (0.6 miles)
Dark Horse Commons (1.1 miles)
Biggby Coffee (1.2 miles)
Cafe 24 7 (6 miles)
Biggby Coffee (10.9 miles)

Pharmacies

Hemmingsen Drug Store (0.7 miles)
Good Neighbor Pharmacy (0.7 miles)
Marshall City Pharmacy (1.1 miles)
Rite Aid (1.5 miles)
Remedi Senior Care (2.5 miles)
Larmour's Drug Co. (8.1 miles)
Family Fare Supermarkets (10.5 miles)

Restaurants

Rollo's Mancino's Pizza (0.7 miles)
Copper Bar (0.7 miles)
Grand River Brewery (0.7 miles)
Stagecoach Inn (0.7 miles)
Schuler's Restaurant & Pub (0.7 miles)
Denny's (0.7 miles)
Side Tracks (1 miles)

Theaters

Bogar Theatre (0.7 miles)

Places of Worship

Zion Lutheran Church (0.8 miles)
St Marys Religious Education (0.8 miles)
Parish Center (10 miles)
Caring Community Church (10 miles)
Cook's Prairie Baptist Church (10.2 miles)
Pastor Stephen Williams (10.3 miles)
St Paul Lutheran Church (10.4 miles)

Parks

Ketchum Park (1 miles)
Ketchum Park (1.1 miles)
Historic Bridge Park (7.9 miles)

Hospitals

Kurt Rudiger Piatkowski, DO (1.6 miles)
Oaklawn Hospital (2.2 miles)
Oaklawn Hospital Physical Rehabilitation Center (10.6 miles)
Oaklawn Hospital (10.9 miles)
Family Health Center of Albion (10.9 miles)

Frequently Asked Questions

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