Marshall Nursing And Rehabilitation Community
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575 North Madison Street, Marshall, MI 49068
For more information about senior living options: (844) 490-3973
The staff are very caring and compassionate, treating residents like family. The facility is very clean and well maintained, with friendly, knowledgeable, and welcoming staff. The therapy department is outstanding and focused on getting residents back on their feet. The administration, including the Director and Community Liaison, provides helpful, smooth transitions. The rehab program is described as excellent and one of the best options for loved ones. The atmosphere is intimate and homelike, with residents engaged in meaningful activities. The team is collaborative and goes above and beyond to meet residents' needs. Hospice care staff ensure residents are comfortable and well cared for in their final days.
Management and corporate are accused of not caring about workers' or residents' rights. The facility frequently runs out of basic supplies like toilet paper, trash bags, and other essentials. Hallways reek because residents are not being properly cared for. On third shift, CNAs are asked to care for as many as 20 residents, with some sleeping in their cars. Most employees prioritize smoke breaks over patient care. Residents are denied snacks, drinks, and other basics they should receive. Maintenance issues are neglected, including leaks, mold, foul odors, and dirty conditions. Payroll practices are alleged to involve time fraud and altering punch-in/punch-out times. Administration is described as rude, vindictive, unresponsive, and contributing to high turnover. There are serious claims of neglect and harm, including deaths, suggesting the facility should be shut down or investigated.Marshall Nursing and Rehabilitation Community in Marshall, MI is best suited for families seeking a rehab- and therapies-forward stay with a visibly caring frontline staff and a home-like atmosphere. When residents are focused on recovery, daily activity engagement, and staff who treat them with warmth, this community can deliver a respectful, personable experience. The facility often feels clean, welcoming, and oriented toward activities that foster belonging and social connection. For short-term or post-acute rehabilitation where compassionate caregivers and active therapy are priorities, Marshall can be a solid match.
However, those weighing long-term skilled care or overall safety reliability should scrutinize alternatives. Numerous reviews flag serious concerns about staffing consistency, medical oversight, and problem resolution. Families report chronic understocking of basic supplies, maintenance delays, and odor or cleanliness issues in certain areas. The most alarming accounts center on medication administration lapses, missed or delayed care, and several tragic outcomes tied to alleged negligence. For families whose loved ones require steady, well-coordinated medical management, these patterns point to considerable risk and a need for stronger governance.
The facility's positive attributes - caring nurses, therapists who push for real recovery, and a genuinely welcoming environment - do not vanish in the face of red flags. When therapy staff are described as engaged and effective, residents often regain strength and confidence, and the ambience can feel personal rather than institutional. Cleanliness and a homelike vibe show up in many visits, including volunteers noting pleasant interactions and residents enjoying organized activities. These pros matter: they can shorten rehab timelines, improve mood, and facilitate smoother transitions back home, helping offset the stress of the broader care concerns that appear in other reviews.
Yet the breadth of reported problems cannot be ignored. Several accounts describe overwhelming staffing pressures - too many residents per CNA, agency staff who appear transient, and shift-level inconsistencies that yield uneven care. Maintenance and facility operations are another recurring theme: broken pipes, leaks, unresolved repairs, and odor across work and living spaces undermine confidence in daily safety. Alarmingly, some stories detail gaps in essential protections - unreconciled medication routines, gaps in catheter or feeding-tube care, and even hospital transfers that family members view as the result of negligent handling. Taken together, these patterns suggest a facility that can excel in warmth and rehab potential but struggles with reliable medical oversight and consistent day-to-day safety.
For families contemplating a decision, the practical path is deliberate vetting. Request a candid conversation with the director of nursing and the administrator to discuss nurse-to-resident ratios, call-light responsiveness, and the facility's process for incident reporting and corrective action. Ask to review recent state survey results, inspect the meal service and care routines during a visit, and observe both therapy sessions and routine care to gauge consistency. If considering a trial or extended stay, define clear milestones for progress, communication frequency with family, and a contingency plan should safety or medical needs escalate. If transparency and steady oversight are non-negotiable, it may be wise to explore alternative communities with stronger, more consistent safety records.
In sum, Marshall Nursing and Rehabilitation Community presents a mixed proposition. It can be a strong choice for families prioritizing a caring staff, tangible rehab progress, and a homey environment - provided there is a tolerance for variability in staffing, maintenance, and clinical reliability. For those who cannot compromise on consistent medical oversight, predictable communication, and a pristine safety track record, alternatives are worth pursuing. The decision hinges on balancing the appeal of compassionate, engaging care against the critical need for unwavering safety, clear accountability, and dependable everyday operations.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marshall Nursing and Rehabilitation Community, located in Marshall, MI, offers a wide range of amenities and care services for its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment. Community operated transportation is available for residents to easily get around town.
For those who enjoy staying connected online, there is a computer center with Wi-Fi/high-speed internet. The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. Housekeeping services ensure that the living spaces are clean and tidy.
Residents have access to a fitness room for exercise and maintaining their physical wellness. There is also a gaming room for recreational activities. A small library provides a quiet space for reading and relaxation.
Private bathrooms offer convenience and privacy for residents. Move-in coordination is available to assist with the transition into the community. Outdoor space such as gardens allows residents to enjoy nature and spend time outdoors.
In terms of care services, there is a 24-hour call system in place to ensure that assistance is readily available whenever needed. Trained staff provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.
The community follows special dietary restrictions such as diabetes diet and offers meal preparation and service accordingly. A mental wellness program focuses on promoting mental health among the residents.
Transportation arrangement is available not only for non-medical purposes but also for doctors' appointments when needed. A wellness center offers additional support in maintaining overall well-being.
Residents can participate in various activities organized by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities ensuring an engaging lifestyle.
The location of the community provides easy access to nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals allowing residents to conveniently meet their daily needs and access necessary services.
Marshall Nursing and Rehabilitation Community is a comprehensive assisted living community that prioritizes the well-being and comfort of its residents by providing various amenities, care services, and convenient access to nearby facilities.
Marshall Nursing And Rehabilitation Community is located at 575 North Madison Street, Marshall, MI 49068 in Calhoun County, Michigan
Marshall Nursing And Rehabilitation Community on seniors.fyi includes 7 photos including images showing windows, bedroom, building, entrance, landscaping, architecture, interior, cooking, and more.
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