Maplewood of Marshall
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200 Westbrook Ct., Marshall, MI 49068
For more information about senior living options: (844) 490-3973
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The facility is very pretty and clean. The activities appear enjoyable for residents, and the residents look very happy. The staff are kind and treat residents like family. The community is welcoming and the food is great. The facility is well taken care of, inviting, and staff take pride in it. Residents are friendly and seem to be having a good time. The care is compassionate, professional, and tailored to individual needs. The homelike atmosphere is cozy and nurturing. The care plans are well-structured and staff assist with daily activities, medications, and personal care. There are engaging activities that keep residents mentally and physically active. On-site medical staff are readily available and safety protocols provide peace of mind. The dining experience is exceptional with a chef-driven menu and a social dining atmosphere. Kristi and Dustin are helpful and welcoming during tours. The facility offers a wide range of activities and programs.
They would not recommend Marshall Comfort Care. They observed employees talking badly about residents and vaping inside the building. They witnessed a loved one left in a dirty brief, dirty clothes left on the floor, and beds left wet. They stated that the staff are not properly trained for the jobs. They described the facility as unsafe, unorganized, and run like a circus. They would rate the facility as a 0 if possible and urge others to protect their loved ones.Marshall Comfort Care Assisted Living shines through in many visitors' eyes as a place that prioritizes cleanliness, warmth, and a genuinely welcoming atmosphere. Across numerous tours and visits, the facility is consistently described as "very pretty and clean," with residents appearing happy and engaged. Families note that the environment feels inviting from the moment you walk in, and they repeatedly credit the staff for creating a sense of home. The repeated compliments about the building's appearance, the pleasant smells, and the overall neatness set a strong initial impression: a place where people seem to be thriving rather than simply residing.
A central thread throughout the testimonials is the sense that the staff treat residents as if they were part of their own family. Reviewers praise the kindness, professionalism, and attentive care shown by caregivers, often highlighting how staff members go above and beyond to foster connections and a sense of community. Many comments emphasize the staff's dedication to residents' well-being and the pride they take in the facility. This familial tone is reinforced by remarks about compassionate, personalized attention - whether it's daily activities, medication management, or personal care - conveying confidence that residents are valued and well cared for.
The community at MCC is frequently described as homelike, with comfortable, thoughtfully arranged rooms and spacious, modern amenities. Families consistently mention the living accommodations as aesthetically pleasing and designed with safety and independence in mind. The emphasis on a cozy, nurturing environment is reinforced by notes about a strong sense of community and opportunities for residents to socialize and connect with one another. The dining experience is another well-regarded aspect, with several reviewers describing a chef-driven menu and a communal dining setting that fosters conversation and sociability during meals.
Engagement through a diverse slate of activities is another standout feature. Reviewers point to a wide range of options - bridges tournaments, cultural events, art workshops, and other social gatherings - that help residents stay mentally and physically active. The emphasis on meaningful programs sits alongside praise for the on-site healthcare team, which reviewers describe as readily available and capable of coordinating comprehensive care. The combination of robust activities, attentive health services, and a well-run facility creates an impression of a well-rounded living environment where residents can maintain independence while receiving necessary support.
Tours frequently highlighted positive interactions with staff guides, particularly Kristi and Dustin, who are remembered for making the experience welcoming and informative. Several reviewers mention enjoying meals during tours and appreciating the opportunity to envision their loved ones settling into the community. The recurring sentiment is one of confidence and reassurance - the sense that MCC is a place where family members can feel comfortable entrusting their relatives to capable, caring hands. The endorsements of the staff's effectiveness and the overall atmosphere contribute to a strong sense of MCC as a desirable choice for assisted living.
However, the overall portrait is not one-sided. A number of reviewers shared serious concerns that warrant attention. One reviewer warned strongly against MCC, recounting allegations of staff speaking about residents inappropriately and engaging in vaping inside the building, along with observations of dirty briefs, dirty clothes left on the floor, and wet beds. The reviewer claimed a lack of properly trained personnel and overall safety issues, presenting a stark counterpoint to the glowing testimonials. These concerns emphasize the importance of families conducting thorough due diligence, visiting personally, and seeking direct, recent references before making decisions based on online impressions alone.
Another perspective comes from a former employee who described significant nighttime safety and medication issues. According to that account, staff were observed sleeping on shifts, residents were ignored, and medications were frequently mismanaged. The account also claimed difficulty reaching upper management, with a sense that accountability waned when problems arose. The reviewer contended that the facility could be unsafe, disorganized, and not prepared to respond effectively in emergencies, painting a worrying scenario for anyone considering MCC for a loved one. As with the other negative remarks, these claims underscore the necessity of corroborating information through multiple sources, current resident feedback, and direct observations during a visit.
Taken together, the collection of reviews paints a nuanced picture. Marshall Comfort Care Assisted Living appears to excel in creating a beautiful, clean, and welcoming environment with a strong emphasis on community, personalized care, and engaging activities. Families frequently praise the warmth of the staff, the homelike feel of the living spaces, and the dining and programming that support an active lifestyle. Yet the most cautionary notes remind prospective residents and their families to perform careful due diligence: observe firsthand during different times of day, ask specific questions about staffing levels and medication procedures, request recent incident reports, and speak with current residents and families to gauge whether the care aligns with their expectations and needs.
For anyone considering MCC, the path forward is clear in the stories shared here. Schedule a tour and talk with the team - especially Kristi and Dustin, whose names recur as points of reference for many positive experiences. Request a detailed care plan sample, ask about meal options, and inquire about activity calendars to ensure there is a robust, personalized approach in place. While MCC is repeatedly described as a place filled with warmth, pride, and well-maintained spaces, the more cautionary reviews serve as an important reminder: no facility is perfect for every individual, and careful, comprehensive evaluation is essential to ensure the best possible fit for a loved one's unique needs.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maplewood of Marshall in Marshall, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV for entertainment purposes. Community operated transportation is available for residents who need assistance getting around.
For those who enjoy staying connected online, there is a computer center with Wi-Fi/high-speed internet access. A fully furnished common area provides a comfortable space for socializing and relaxation. The gaming room offers opportunities for friendly competition and entertainment.
Outdoors, residents can enjoy the beautiful garden and outdoor spaces. Housekeeping services ensure that each living space remains clean and tidy. Private bathrooms provide convenience and privacy.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are also accommodated.
A small library is available for book enthusiasts, and a wellness center promotes physical fitness and overall well-being. The fitness room allows residents to stay active, while the mental wellness program addresses their emotional needs.
Care services provided include 24-hour call system and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. Medication management ensures that residents receive their medications on time.
Transportation arrangement is offered both for non-medical purposes and appointments with doctors. Move-in coordination helps ease the transition into Maplewood of Marshall.
Residents can participate in various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
Maplewood of Marshall is conveniently located near several amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to various services within close proximity to the community. In summary, Maplewood of Marshall provides an all-encompassing assisted living experience with a wide range of amenities and care services to ensure the comfort, convenience, and well-being of its residents.
Maplewood of Marshall is located at 200 Westbrook Ct., Marshall, MI 49068 in Calhoun County, Michigan
Maplewood of Marshall on seniors.fyi includes 14 photos including images showing interior, decor, living room, landscaping, bedroom, kitchen, covered area, garden, and more.
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Interior
Outdoors
Decor
Living Room
Building
Windows
Kitchen
Lighting
Artwork
Natural Light
Salon
Fitness
Pendant Lights
