Maplewood of Marshall

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  • Interior

    A traditional dining room with a table set for guests and a classic china cabinet.

  • Outdoors

    A landscaped garden with flower pots and a pathway between residential houses.

  • Decor

    A cozy bedroom with a single bed, dresser, and comfortable seating.

  • Living Room

    A cozy living room setup featuring a fireplace, armchair, and sofa.

  • Building

    Maplewood of Marshall assisted living facility with a welcoming entrance and surrounding greenery.

  • Windows

    A cozy outdoor patio area with a table, chairs, and an umbrella under a covered space.

  • Kitchen

    A cozy indoor kitchen with white cabinets, a sink, and a wooden door. The floor is covered with carpet.

  • Lighting

    A comfortable and well-decorated living room with a dining table and chairs, carpeted flooring, and ambient lighting.

  • Artwork

    A cozy living room with elegant furniture and warm lighting.

  • Natural Light

    A cozy living room with a striped sofa, chairs around a wooden table, and natural light streaming in through the window.

  • Salon

    A cozy hair salon with pink walls, featuring chairs and hair dryers.

  • Fitness

    A physical therapy room equipped with exercise equipment and a large therapy table.

  • Pendant Lights

    A retro-style kitchen with a central island, red bar stools, and a checkered floor.

Maplewood of Marshall

200 Westbrook Ct., Marshall, MI 49068

For more information about senior living options: (844) 490-3973

4.3 from 46 reviews
5 stars
37
4 stars
1
3 stars
0
2 stars
0
1 stars
8

Assisted Living

Overall Review of Maplewood of Marshall

Pros

  • pro The facility is pretty and clean.
  • pro The activities seem enjoyable, and the residents look very happy.
  • pro The staff are kind and treat residents like family.
  • pro The facility is welcoming, well maintained, and inviting.
  • pro The staff take pride in their work and the facility.
  • pro There are engaging activities that keep residents mentally and physically active.
  • pro The dining is exceptional with a chef-driven menu and social dining.
  • pro The on-site medical staff is readily available and emergencies are handled efficiently.
  • pro The living accommodations are aesthetically pleasing, comfortable, and safe.
  • pro Maplewood of Marshall is a gem with wonderful staff and a safe, caring environment.

Cons

  • pro The reviewer would not recommend Marshall Comfort Care, claiming staff talk badly about residents, vape inside the building, and residents are left in dirty briefs.
  • pro A former MCC supervisor states that night staff are caught sleeping and neglecting residents, medications are missing or wrong, and upper management is hard to reach, making the facility unsafe and unorganized.
  • pro Another commenter says care declined significantly after Comfort Care took over, with residents not receiving medications or meals and being forgotten.
  • pro They allege staff are undertrained, underpaid, and that the facility cares more about money than residents' well-being.
  • pro One review warns against sending elderly loved ones there, describing neglect, untrained staff, and residents being forgotten.
  • pro A deposit dispute describes unreturned funds and unanswered calls, reflecting poorly on the organization.

Review

Maplewood of Marshall is best suited for families seeking a warm, homelike senior living environment where daily life centers on connection, comfort, and engaging activities. This community tends to shine for residents who thrive on a welcoming atmosphere, consistent cleanliness, and staff who mingle friendliness with personalized attention. It works well for seniors who value robust social calendars, well-maintained common areas, and a dining experience that feels communal and homey. In short, it's ideal for those who prioritizes atmosphere and daily quality of life over a singular emphasis on clinical power or ultra-rigid care protocols.

Those evaluating alternatives should note that Maplewood's appeal may fade for families needing stringent, ongoing medical oversight and an unbroken record of medication reliability. Several reviews flag concerns tied to management transitions and staffing consistency, including reports of medication mishaps, neglect, and communication gaps. For residents with complex medical needs, delicate care plans, or a history of medication administration issues, more established or physician-led models may offer greater assurance. Families should also consider the potential implications of management turnover, and whether current leadership provides a stable, transparent path to accountability.

The strongest pros center on atmosphere and engagement. The facility comes across as exceptionally clean and inviting, with residents who appear happy and well cared for in well-arranged, homelike spaces. Staff are repeatedly described as kind, attentive, and genuinely invested in residents' well-being, with a practical emphasis on daily activities, medication support, and personal care. The activity lineup ranges from social events to cultural and hobby-based programs, which helps residents stay mentally and physically active. Dining is highlighted as a strength, with staff and chefs who emphasize a communal, enjoyable dining experience. Overall, the environment feels safe, well-maintained, and centered on human connection.

Yet the most persistent warnings revolve around consistency and oversight. While many visitors praise the current staff and amenities, negative voices allege serious lapses: missed medications, meals not delivered, calls and deposit refunds left unresolved, and reports of staff members who appear insufficiently trained or overworked. Some criticisms extend to the level of supervision during night shifts, and to interactions that raise concerns about professionalism and respect for residents. The dichotomy is sharp: the same facility praised for its warmth and cleanliness is also described by some as lacking reliable execution of essential clinical and daily-care tasks, especially under new ownership.

The way the positives interact with the negatives matters for families forming a decision. The bright, homelike setting and engaging programs can substantially elevate daily life and overall happiness, offsetting some risk if the care plan is simple and well-managed. However, for families whose priorities include rock-solid medication accuracy, consistent staffing, and unambiguous accountability, these concerns cannot be dismissed. The proof of reliability hinges on current leadership, staffing levels, and the facility's quality assurance processes - items families should verify firsthand through tours, direct conversations with the care director, and review of latest resident satisfaction metrics and incident reports.

In the end, Maplewood of Marshall offers a compelling blend of warmth, cleanliness, and activity-driven living that can deliver meaningful quality of life for many seniors. It is a strong choice for families who are comfortable with a degree of variability in management and who intend to actively participate in ongoing care planning. Those with higher needs for medical oversight, perfectly seamless medication delivery, or a flawless safety track record may want to compare alternatives with more consistently reported clinical reliability. Prospective moves should include targeted questions about current staffing ratios, medication administration protocols, the status of ownership or management, and a clear, written plan for addressing any care gaps - then decide based on whose answers align with the resident's specific needs and family expectations.

Features

Housing

  • 54 resident community capacity 54 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Maplewood of Marshall in Marshall, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV for entertainment purposes. Community operated transportation is available for residents who need assistance getting around.

For those who enjoy staying connected online, there is a computer center with Wi-Fi/high-speed internet access. A fully furnished common area provides a comfortable space for socializing and relaxation. The gaming room offers opportunities for friendly competition and entertainment.

Outdoors, residents can enjoy the beautiful garden and outdoor spaces. Housekeeping services ensure that each living space remains clean and tidy. Private bathrooms provide convenience and privacy.

The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are also accommodated.

A small library is available for book enthusiasts, and a wellness center promotes physical fitness and overall well-being. The fitness room allows residents to stay active, while the mental wellness program addresses their emotional needs.

Care services provided include 24-hour call system and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. Medication management ensures that residents receive their medications on time.

Transportation arrangement is offered both for non-medical purposes and appointments with doctors. Move-in coordination helps ease the transition into Maplewood of Marshall.

Residents can participate in various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.

Maplewood of Marshall is conveniently located near several amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to various services within close proximity to the community. In summary, Maplewood of Marshall provides an all-encompassing assisted living experience with a wide range of amenities and care services to ensure the comfort, convenience, and well-being of its residents.

Nearby Places of Interest

Physicians

  • Oaklawn Medical Group - Endocrinology (0.4 miles)
  • Shen, Vincent S MD PLC (0.8 miles)
  • Oaklawn Medical Group - Marshall Primary Care (0.8 miles)
  • Oakawn Medical Group - Audiology (0.8 miles)
  • Oaklawn Hematology / Oncology Clinic (0.8 miles)
  • Oaklawn Medical Group - General Surgical Associates (0.8 miles)
  • General Surgical Associates PC (0.8 miles)

Restaurants

  • Denny's (0.5 miles)
  • Free Range (0.8 miles)
  • Rollo's Mancino's Pizza (0.8 miles)
  • Stagecoach Inn (0.9 miles)
  • Copper Bar (0.9 miles)
  • Schuler's Restaurant & Pub (0.9 miles)
  • Grand River Brewery (0.9 miles)

Pharmacies

  • Hemmingsen Drug Store (0.8 miles)
  • Good Neighbor Pharmacy (0.8 miles)
  • Marshall City Pharmacy (1.2 miles)
  • Rite Aid (1.5 miles)
  • Remedi Senior Care (2.7 miles)
  • Larmour's Drug Co. (7.9 miles)
  • Twin Valley Pharmacy (10.4 miles)

Cafes

  • Serendipity The Brew (0.8 miles)
  • Biggby Coffee (1.2 miles)
  • Dark Horse Commons (1.2 miles)
  • Cafe 24 7 (5.8 miles)

Theaters

  • Bogar Theatre (0.9 miles)

Places of Worship

  • Zion Lutheran Church (0.9 miles)
  • St Marys Religious Education (0.9 miles)
  • Parish Center (10.1 miles)
  • Caring Community Church (10.2 miles)
  • Cook's Prairie Baptist Church (10.4 miles)
  • Pastor Stephen Williams (10.5 miles)
  • St Paul Lutheran Church (10.6 miles)

Parks

  • Ketchum Park (1.2 miles)
  • Ketchum Park (1.3 miles)
  • Historic Bridge Park (7.8 miles)

Hospitals

  • Kurt Rudiger Piatkowski, DO (1.6 miles)
  • Oaklawn Hospital (2.2 miles)
  • Oaklawn Hospital Physical Rehabilitation Center (10.8 miles)

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