419 South Coral Street, Kalkaska, MI 49646
For more information about senior living options: (844) 490-3973
They had the most amazing experience here; it was the cleanest and quiet ER they'd ever visited, and the staff were kind, calming, and caring. The staff were amazing, took their time, had great attitudes, and listened. Dr. Gentry spent time to listen and placed him on the road to recovery. The registration staff, Tracey the nurse, the attending physician, and the radiology techs provided excellent treatment and care. The ER staff were incredibly friendly and informative, and took great care of them. The mammogram technician MY was awesome, friendly, and professional, making the process easy. Kalkaska Memorial Health Center is a modern facility and is always getting better. The staff consistently surpasses expectations, being professional, courteous, and compassionate.
They describe the staff as unfriendly, with rude and unhelpful admin, and doctors who spend only about 5-10 minutes with patients. They allege a PA labeled patients as drug-seeking on discharge and that staff doubted ongoing pain. They found the front desk staff condescending and sarcastic, with eye-rolling and poor communication. They felt the ER cared more about money than patients and that people were disregarded. They reported nurses as mean and uncaring, leaving patients unattended. They experienced a lab error (wrong blood draw) that required a redo, causing frustration. They criticized the billing department for unclear or incorrect charges and frequent ER billing. They described a doctor with poor bedside manner and alleged lying on reports or refusal to help.Kalkaska Memorial Health Center is best suited for families and individuals who live in Kalkaska or nearby and need reliable, around-the-clock emergency care in a familiar, local setting. The community-oriented ER can handle acute events, routine testing, and minor procedures without requiring long drives, making it a sensible first stop for urgent needs when travel is a concern. Those who prize quick access and a sense that local staff know the community will find value in Kalkaska as a local medical anchor.
But there are clear reasons to consider alternatives, especially for anyone who expects consistently high bedside manner, flawless administrative processes, or highly reliable follow-through on referrals. Reviews reveal frequent complaints about rude or unhelpful administrative staff, disjointed discharge communications, and billing questions that feel unresolved. For families who want uniformly smooth scheduling, predictable billing, and a consistent, respectful communication style across departments, nearby Munson facilities or other regional hospitals may deliver greater peace of mind.
The strongest, recurring positives center on the ER's ability to mobilize care quickly when a genuine emergency arises. Several patients recount calm, professional handling during chest-pain scares, significant injuries, or urgent pediatric concerns, with triage staff and clinicians communicating clearly and moving efficiently. Instances of compassionate bedside care - nurses taking time, physicians explaining tests, and a sense of teamwork among clinicians - appear in multiple reviews. The facility's clean, orderly layout and the presence of greeters or helpful front-desk staff in some shifts contribute to a practical, navigable experience when things are urgent.
That said, the negatives are substantive and cannot be ignored in a decision. A sizable portion of reviews describe administrative rudeness, dismissive attitudes, or poor front-desk treatment, and several accounts detail discharges that felt overly hasty or poorly coordinated with family members in the room. Reports of miscommunications, lab errors, and billing mix-ups recur, along with concerns about inconsistent staff behavior and bedside manner across shifts. Some patients recount experiences where patients or caregivers felt talked down to or ignored, and a few point to specific personnel who left lasting impressions for the wrong reasons.
On balance, the pros - rapid access in emergencies, moments of excellent clinical care, and practical, patient-facing staff in many encounters - can offset some stress in urgent situations, but they do not fully counterbalance the persistent concerns around consistency and administrative friction. For families with a robust plan for follow-up and a willingness to navigate potential billing ambiguities, Kalkaska Memorial Health Center remains a viable local option. For those prioritizing seamless administrative reliability and uniformly high interpersonal care, stepping outside Kalkaska's borders may protect against a disappointing or frustrating experience.
In practical terms, families should view Kalkaska Memorial Health Center as a solid first stop for urgent medical needs, with the caveat that experiences can vary dramatically by shift and department. Use the ER when the situation feels time-critical, and prepare to advocate for thorough communication and clear follow-up instructions. If ongoing chronic management, specialized referrals, or routine care beyond acute episodes is central to the plan, consider leveraging Munson's Traverse City network or other regional providers to balance proximity with consistently strong administrative and clinical performance. In other words, Kalkaska is a smart local anchor, but a well-structured backup plan is essential for non-emergency care and for those who demand uniform quality across all touchpoints.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cherry Capital (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Kalkaska Memorial Health Center in Kalkaska, MI offers a comprehensive range of amenities and care services to create a comfortable and supportive assisted living community. The community features a beauty salon for residents' grooming needs, as well as cable or satellite TV for entertainment. Community operated transportation is available for non-medical purposes, and there is also a computer center for residents to stay connected.
Residents can enjoy meals in the dining room with restaurant-style dining or utilize the kitchenette in their fully furnished apartments. Housekeeping services are provided to ensure a clean and tidy living environment. The community also has outdoor spaces including gardens for residents to relax and enjoy nature.
For social activities, there is a gaming room, small library, and wellness center offering various fitness programs. Wi-Fi/high-speed internet is available throughout the community. Move-in coordination and transportation arrangements to doctors' appointments are provided for convenience.
In terms of care services, there is a 24-hour call system and supervision available to ensure the safety and wellbeing of residents. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with diabetes diet assistance and special dietary restrictions are accommodated.
The community offers concierge services to cater to residents' needs and planned day trips for outings. Residents can also take part in resident-run activities or scheduled daily activities organized by the staff.
The location of the Kalkaska Memorial Health Center provides easy access to nearby amenities such as parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals.
Overall, the Kalkaska Memorial Health Center provides an inviting assisted living community that prioritizes comfort, support, and engaging activities for its residents while offering convenient access to essential services in the surrounding area.
This area of Kalkaska, Michigan offers a variety of amenities and services that may be appealing for seniors considering the area for living. There are multiple family practice physicians and hospitals nearby for convenient healthcare access. Additionally, there is a selection of places of worship providing spiritual support. A range of dining options are available, including cafes and restaurants offering diverse menu choices. The presence of parks and recreational facilities offer opportunities for outdoor activities and leisurely walks. Pharmacies are easily accessible for medication needs, and transportation options such as U-Haul services are available for convenience. Overall, this part of Kalkaska provides a well-rounded community environment suitable for seniors looking to settle in a welcoming neighborhood with easy access to essential services.
Kalkaska Memorial Health Center is located at 419 South Coral Street, Kalkaska, MI 49646 in Kalkaska County, Michigan
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