417 Walnut Street, Kalkaska, MI 49646
For more information about senior living options: (844) 490-3973
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A number of alarming critiques describe this care facility as severely underperforming in every major area that families rely on for safety and dignity. The overarching impression across the comments is a pattern of neglect, poor upkeep, and inadequate staff responsiveness that left residents vulnerable. Reviewers repeatedly point to a dirty, run-down environment where cleaning is inconsistent and basic maintenance is lacking, with bathrooms described as dirty and rooms not properly cared for. The environment is painted as less of a home and more like a place where basic standards of sanitation and comfort are routinely ignored.
Beyond cleanliness, medication and meal quality emerge as persistent red flags. Several writers allege that medications were stolen or expired, and that meals were poor or inadequately prepared. One reviewer explicitly complains that meals were not prepared in compliance with Safe Serve Guidelines, implying systemic failures in kitchen safety and food handling. The cumulative sense from these accounts is that residents may not be receiving reliable, safe nourishment or the medications they depend on, creating real health risks in a setting that should be safeguarding their well-being.
Safety and emergency response appear to be major points of concern. A resident who had fallen in bed with head injuries reportedly had no staff response for an extended period and had to call an ambulance themselves after waiting too long. Another resident fell from a wheelchair and waited 45 minutes for assistance. The fear conveyed is that staff may not be present or adequately trained to respond to urgent needs, especially during critical moments. There is also a troubling claim that a dementia patient walked out of the facility unnoticed by staff, suggesting gaps in supervision and secure monitoring for residents who are most at risk of wandering or injury.
The narratives also include a troubling episode involving an outdoor fall on ice, where the patient was made to walk to the emergency department and then back home without timely medical intervention. According to these accounts, an ambulance or taxi was not arranged, and there were delays and inconsistent explanations about why transportation was not provided. The sequence includes a doctor faxing a prescription to the home, a long wait for the prescription to be filled, a delay in surgery for a severe hand injury, and a driver who never appeared for a scheduled surgery-related trip. The implication is a harmful combination of poor coordination, transportation failures, and inadequate analgesia until surgery could proceed.
Staffing levels appear to be repeatedly criticized as insufficient. One reviewer emphasizes a scenario with only one staff member working for as many as eleven residents, underscoring a chronic understaffing problem and a lack of available help during emergencies. Complaints about the absence of company transportation or other resources further reinforce the image of a facility that is not equipped to meet the basic needs of its residents or respond promptly to urgent issues.
A particular name and history surface in multiple comments, casting the facility in a negative light for those considering family placement. The reviews accuse the owners - specifically naming Amy Buckmiar - and reference SafeHaven, formerly SonShine Village on Myers Road, alleging that the home has a history of poor practice. The critique goes as far as to claim there are numerous complaints on the State of Michigan website and to urge readers to be wary. The combination of alleged ownership practices, rebranding, and formal complaints from regulatory sources contributes to a perception of persistent, systemic problems rather than isolated incidents.
Taken together, these reviews present a cohesive, though troubling, portrait of a care home where residents may be exposed to unsafe conditions and unresponsive staff. The recurring themes - unhygienic environments, medication and food safety concerns, delayed medical responses, inadequate supervision, and under-resourced staffing - paint a picture that families would likely find highly distressing. While individual experiences may vary, the density and alignment of these reports suggest that significant improvement would be required to restore trust and ensure that residents receive the compassionate, reliable care they are entitled to.
If you are evaluating this facility for a family member, you would want to verify current licensing records and inspect recent inspection reports, pay close attention to staff-to-resident ratios, and request a tour focusing on cleanliness, medication handling, and emergency responsiveness. Conversations with current residents and families, as well as direct inquiries about transportation for appointment needs and dementia supervision protocols, could provide essential, up-to-date insights beyond what any single account can capture.
Walnut Street AFC in Kalkaska, MI offers a comfortable and supportive environment for individuals in need of board and care home services. Our community provides a range of amenities to ensure the well-being and convenience of our residents.
As you enter Walnut Street AFC, you will find a welcoming dining room where delicious meals are served. Our community is fully furnished, creating a cozy and homely atmosphere for our residents. We also have a lovely garden where residents can enjoy fresh air and nature.
At Walnut Street AFC, we understand the importance of maintaining a clean living space. That's why we provide housekeeping services to ensure that our residents' rooms are always neat and tidy. In addition, our move-in coordination service guarantees a smooth transition for new residents.
We believe in keeping our residents connected to the outside world, which is why we offer Wi-Fi/high-speed internet access throughout the community. Residents can easily stay connected with their loved ones or explore the online world at their convenience.
Our dedicated staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure that each resident receives personalized care. For those with diabetes or special dietary restrictions, we provide tailored meal preparation and service.
Transportation arrangement to medical appointments is available for our residents' convenience. We also have transportation options nearby for other needs including shopping or social outings.
At Walnut Street AFC, we understand the importance of an active lifestyle. That's why we offer scheduled daily activities to keep our residents engaged and entertained. Whether it's arts and crafts sessions, exercise classes or group outings, there is something for everyone.
The location of Walnut Street AFC offers easy access to various amenities in the nearby area. With 5 parks, 3 pharmacies, 1 physician office, 7 restaurants, 2 transportation options, 6 places of worship, and 2 hospitals close by—residents have convenient access to various services and facilities.
At Walnut Street AFC, we strive to create a warm and supportive environment where residents can thrive. It is our mission to provide personalized care and assistance while promoting independence and maintaining a high quality of life for all residents.
Walnut Street Afc is located at 417 Walnut Street, Kalkaska, MI 49646 in Kalkaska County, Michigan
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