Holt Senior Care And Rehab Center

Pros

• The staff at Holt Senior Care & Rehab Center are consistently praised for their outstanding care and attention to residents, treating them like family.
• Many reviewers highlight the clean, attractive environment of the facility, contributing to a positive living experience for residents.
• Residents have access to a variety of engaging activities and events, promoting social interaction and maintaining a sense of community.
• Families appreciate the effective communication and promptness of staff when visiting their loved ones, ensuring peace of mind.
• Several comments indicate that residents are happy and thriving, with improvements in health and well-being noted during their stay.

Cons

• Some staff members at the facility do not want to be there or fulfill their job responsibilities, leading to inconsistent care.
• The food provided is barely edible, and there have been multiple issues with residents not eating due to its poor quality.
• The billing staff is described as standoffish and unhelpful, treating families as if they lack knowledge about medical billing procedures.
• There are concerns about the safety measures in place, with alarms and nurse call buttons having been removed or replaced with less effective systems.
• The shared rooms are small and poorly designed, making it difficult for residents to move around comfortably or maintain privacy in the bathroom.
• The level of care has deteriorated over time, particularly for residents who require more attention due to progressive conditions like dementia.
• Family members report distressing experiences regarding their loved ones falling and receiving delayed assistance after falls.

Review

Holt Senior Care & Rehab Center has garnered a mixed bag of reviews from residents and their families, illustrating the complexities of care in senior rehabilitation facilities. Many individuals, including family members of residents, have praised the staff's dedication, the high quality of care, and the positive environment fostered within the facility. For instance, one reviewer spoke highly of their spouse's experience during his rehab stay in July 2022, highlighting the outstanding interactions between him, his medical team, and family. They emphasized how this reputation for excellence attracted them to Holt Senior Care initially and reaffirmed it through their personal experience.

The experiences shared by others regarding their loved ones’ stays at Holt further reflect a largely favorable impression. One brother undergoing rehabilitation reportedly thrived on excellent care from attentive staff. His family appreciated not just the cleanliness and attractiveness of the facility but also its various activities aimed at encouraging movement and social interaction among residents. The daily offerings included movie time, bingo sessions, guest speakers, and games that provided entertainment while promoting engagement in a community setting. Even dietary preferences were accommodated for picky eaters like this brother.

Despite these commendations, there are noteworthy criticisms that emerge from other reviews which paint a starkly different picture of life inside Holt Senior Care. Some users expressed dissatisfaction with various aspects of the facility’s operations ranging from the quality of food to staffing issues. One particular reviewer reported difficulties with billing procedures and communication with administrative staff involved in insurance matters—raising concerns about professionalism and transparency in financial dealings. This individual described frustrating encounters as they tried to secure detailed billing records post-discharge, expressing disappointment over delays in receiving bills after services rendered.

Another poignant review discussed how conditions had changed for a long-term resident suffering from dementia when transferred to a new wing requiring more extensive care. The relative highlighted alarming deficiencies such as lackluster safety measures—including discontinued nurse call buttons—and inadequately designed room layouts that failed to accommodate wheelchairs effectively or provide much-needed privacy during essential personal care routines. This perspective underscores serious concerns about patient safety and dignity within living arrangements meant to support elderly individuals.

Furthermore, while numerous reviewers emphasized excellent staff interactions during early visits or admissions at Holt Senior Care & Rehab Center—a sentiment echoed by several who had been associated with the facility for extended periods—there were instances where respondents questioned inconsistent levels of care as needs evolved over time. Some relatives noted that initial impressions could dramatically shift based on escalating health requirements or changes in available staffing—the kind of variability that can ultimately influence overall resident wellness profoundly.

In summary, Holt Senior Care & Rehab Center stands out as a location where dedicated staff members strive to provide compassionate care alongside engaging communal activities; however, it is similarly marked by critiques focusing on food quality issues, operational inefficiencies concerning billing practices, or inadequate responses to changing health circumstances among patients—particularly those needing specialized attention due to cognitive decline or mobility challenges. These contrasting experiences highlight an important narrative often seen throughout healthcare facilities: While some find success stories rooted amidst challenges faced day-to-day behind closed doors—others may grapple with unmet expectations when visiting these spaces meant for healing both physically and emotionally for some of society’s most vulnerable populations.

Theaters

• Celebration Cinema (0.4 miles)

Physicians

• Lansing Oral Surgery (0.5 miles)
• McLaren Greater Lansing - Holt Family Medicine (1 miles)
• Mclaren Holt Family Medicine (1 miles)
• Delta Medical Center (1.2 miles)
• Cardiology Consultants PC (1.4 miles)
• Sparrow Medical Group Holt (1.5 miles)
• Holt Family Practice PC (1.7 miles)

Cafes

• Starbucks (0.7 miles)
• Panera Bread (0.9 miles)
• Biggby Coffee (1.9 miles)
• Tim Hortons (2.3 miles)

Pharmacies

• Target Pharmacy (0.7 miles)
• Epic Pharmacies (1.2 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.1 miles)

Restaurants

• Dairy Dan (0.7 miles)
• Zeus' Coney Island (0.8 miles)
• Rocky's Roadhouse (0.8 miles)
• Ingcredible (0.9 miles)
• Applebee's (0.9 miles)
• Taco Bell (0.9 miles)
• McDonald's (0.9 miles)

Places of Worship

• Holt Baptist Church (1.3 miles)
• First Presbyterian Church (1.5 miles)
• Sycamore Creek Church (4 miles)

Parks

• Deadman's Hill Park (2.5 miles)
• Hawk Island County Park (2.9 miles)
• Quentin Park (4.5 miles)
• Frances Park (4.9 miles)
• Lions Park (5.4 miles)
• Rotary Park (5.7 miles)

Hospitals

• Ingham Regional Medical Center (3.5 miles)
• McLaren Greater Lansing (3.5 miles)
• Ingham Regional Orthopedic (3.5 miles)
• McLaren Greater Lansing Comprehensive Stroke Center (4.2 miles)
• Sparrow Cath Lab (5.5 miles)
• Sparrow Hospital- 4 Foster (5.6 miles)
• Sparrow Regional Neonatal Icu (5.6 miles)

Transportation

• Amtrak (5.3 miles)