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Valley Health Center in Grand Rapids, MI

Valley Health Center is a nursing home community in Grand Rapids, MI.

Information last verified:

1015 East Paris Avenue Se, Grand Rapids, MI 49546

For more information about senior living options: (866) 208-4318

4 from 36 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
1
1 stars
8

Overall Review of Valley Health Center

common 13 reviews mention this

Compassionate, competent clinical care

Residents describe competent physicians who take time to listen and support care decisions.

Multiple reviewers say the doctors and staff are caring and knowledgeable, and that visits feel more like a partnership than a rushed appointment. Several specifically mention attentive care during exams or procedures, including calming communication when anxiety was high. Others highlight follow-through on medical needs and improved health after evaluation and treatment plans.

differentiator 2 reviews mention this

Follow-up and patient portal

Residents point to reliable follow-up and a patient portal experience as a standout.

Some reviewers call out follow-up as a consistent strength, saying they feel someone is always trying to help. A separate reviewer praises the Follow My Health portal as the best they’ve seen, while also noting there can be a learning curve around practical details like labs, hours, and contacts.

caveat 9 reviews mention this

Communication and billing frustrations

Several reviewers report breakdowns in communication and billing follow-through.

A recurring concern is administration and office coordination that doesn’t meet expectations, including delays, missing steps, and poor responsiveness after reaching out. Some reviewers describe urgent medication or documentation needs not being handled promptly, which added stress during already difficult situations. Others mention phone staff not listening, problems with billing guidance, and late or confusing charges that they say affected their ability to resolve concerns with insurance.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Kent County International (5 miles away) Kent County International (5 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Physicians

  • Corporate Occupational Health (0.1 miles)
  • Allergy & Asthma Care Of Western Michigan (0.2 miles)
  • Gastroenterology Specialists PC (0.2 miles)
  • Dr Sova Medical Office (0.3 miles)
  • Metro Health (0.4 miles)
  • Grand Rapids OB/GYN (0.5 miles)
  • Javery Pain Institute (0.5 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Forest Hills Foods (0.9 miles)
  • D&W Fresh Market (2.2 miles)
  • The Chemist Shoppe (2.7 miles)
  • Meijer Pharmacy (2.8 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)

Restaurants

  • Forest Hills Fine Arts Center (1.1 miles)
  • Watermark Country Club (2 miles)
  • Uccello's Ristorante, Pizzeria & Sports Lounge (2.1 miles)
  • Rose's On Reeds Lake (2.1 miles)
  • Cantina Mexican Restaurant (2.2 miles)
  • Olive Garden (2.2 miles)
  • Fire Fox (2.2 miles)

Places of Worship

  • Church of the Servant (1.1 miles)
  • Keystone Community Church (1.5 miles)
  • Christ Church-Pca (2.6 miles)
  • Temple Emanuel (3.1 miles)
  • St Robert Of Newminster Parish (3.2 miles)
  • Our Daily Bread Ministries (3.3 miles)
  • Ada Bible Church (3.8 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.7 miles)
  • Starbucks (2.8 miles)
  • Biggby Coffee (3 miles)
  • Panera Bread (3.1 miles)
  • Kitchen 67 (3.6 miles)

Theaters

  • Phoenix Theaters (2.2 miles)
  • Celebration Cinema Grand Rapids North & IMAX (4.1 miles)

Parks

  • Frederik Meijer Gardens & Sculpture Park (2.6 miles)
  • Chesebro Park (3.9 miles)

Hospitals

  • Spectrum Health (2.6 miles)
  • Blodgett Hospital (2.7 miles)

Frequently Asked Questions

Where is Valley Health Center?

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