Dining is a frequent topic, with residents describing both good meals and disappointing ones.
Some residents mention the food positively and say it can be good. Others describe specific meals that did not go over well, including dry or overcooked items and a less satisfying lunch experience. A few comments also suggest food quality can vary, even when residents expect a special meal.
caveat7 reviews mention this
Cleanliness and odors vary
Cleanliness reviews are inconsistent, including complaints about odors and rundown conditions.
Several reviewers describe the building as clean or note a well-kept facility. Others report noticeable smells in common areas and mention issues like carpets and lingering odor. There are also harsher comments about the facility looking dirty or run down, including references to cleanliness problems and maintenance concerns.
caveat4 reviews mention this
Call response can be slow
Residents and families describe delays in getting help when they need it.
Some reviews criticize response times for call lights, including instances reported as taking close to an hour. Others add that phones may not be answered promptly, which adds to the sense of delay. A few comments connect these issues with neglect-related concerns, including missed or delayed attention.
common6 reviews mention this
Therapy support gets noticed
PT and OT are a standout focus in multiple reviews, though not everyone reports consistent therapy.
Many reviewers mention rehab staff positively, including warm experiences with PT/OT and a “great rehab crew” feel. A few describe how therapy helped their recovery after injuries or surgeries. At the same time, some families report gaps, such as periods without physical therapy, or concerns that the facility was not appropriate for the type of rehab needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
126 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Muskegon County (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Hospitals
Trinity Continuing Care Services (0 miles)
Diabetes Clinic Of N Ottawa (0.5 miles)
North Ottawa Community Hospital (0.5 miles)
Restaurants
Taco Bell (0.1 miles)
McDonald's (0.4 miles)
Burger King (0.5 miles)
Stanz Cafe (0.6 miles)
Ray's Drive-In (0.6 miles)
JW's Food & Spirits (0.7 miles)
Highway Inn (0.7 miles)
Cafes
Panera Bread (0.2 miles)
Lucky Tea & Sushi Cafe (0.5 miles)
Morning Star Cafe (0.7 miles)
Starbucks (0.9 miles)
Jumpin' Java (1 miles)
Aldea Coffee (1 miles)
The Pump House (1.2 miles)
Physicians
Spectrum Health Medical Group: Molly Crissman, MD (0.5 miles)
Mercy Health Physician Partners Lakes OB/GYN (0.5 miles)
Medilodge At The Shore on seniors.fyi includes 5 photos including images showing landscaping, interior, church, entrance, fountain, water, garden, living room, and more.
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