MediLodge of Port Huron

Pros

• The room was spacious and accommodating, providing comfort during the stay.
• The aides were described as amazing and empathetic, showing care towards residents.
• There was prompt action taken to clean a carpet after a request was made.
• Family members expressed hope for better communication in facilities by suggesting walkthroughs with guidance.
• Initial impressions of some staff members showed competence and attentiveness in the beginning.

Cons

• The facility's response time to call lights is unacceptably slow, with some lights taking 30 to 60 minutes to be answered instead of the promised 5 minutes.
• Staff members often seem indifferent to patients' needs, with instances of patients being left in soiled bedding for extended periods due to short staffing.
• Patients' prescribed medications, particularly pain and psych meds, are frequently withheld or delayed without justification.
• Communication is severely lacking, as family members are not properly informed about critical changes in patients' conditions or hospitalizations.
• There are numerous cleanliness issues reported within the facility, contributing to an overall negative environment.
• Staff appears overwhelmed and unable to provide adequate care, leading to neglect and deterioration of patient health.
• The facility's discharge practices are criticized for being reckless, attempting to send incapacitated patients into inappropriate living situations.
• Family members feel helpless and frustrated by the lack of responsiveness when they reach out for updates on their loved ones’ care.

Review

The reviews for the facility paint a dismal picture of patient care and overall operational standards. Numerous patients and their family members have expressed deep frustration regarding the delays in response times to assistance calls, commonly referred to as "lights." It is noted that these requests should be attended to within five minutes; however, many reported waits extending up to 30 or even 60 minutes. Personal accounts recount shocking instances, such as one patient who experienced a bathroom accident and was left waiting days for proper cleaning. This highlights not only a lack of attentiveness but also raises questions about the cleanliness standards of the facility.

Critically, several reviewers mention inadequate staffing levels contributing to deteriorating conditions for patients. One reviewer shared that their friend received only one shower over ten days, while another described how staff advised their relative to soil their bed due to being short-staffed rather than providing timely assistance. The inability of staff to respond adequately has led to severe consequences, such as bedsores from prolonged waiting periods on soiled bedding. The recurrent theme among these experiences suggests systemic issues in maintaining proper staffing ratios necessary for effective patient care.

An alarming trend emerges regarding medication management at the facility. Patients voiced concerns over having to advocate fiercely for essential medications. One individual with psychiatric needs found themselves arguing vehemently for their prescriptions after they were inexplicably withheld by the staff, leading them to question why certain medications were deemed less important than others like insulin. Reviewers explicitly criticized such dismissive attitudes towards vital pain management medications, reflecting a profound lack of sensitivity toward patient needs and chronic pain situations.

The communication breakdowns between staff and families are highlighted throughout various reviews. In critical scenarios where patients were sent rushing back to hospitals due to malfunctioning equipment, family members reported being kept in the dark about the severity of their loved ones' conditions. Instances where families had been misled by receptionists about attempts made by nurses further exacerbated feelings of mistrust toward facility operations. This resulted in heightened anxiety among worried relatives who were limited in what they could do from afar while witnessing evident neglect through hospital room windows.

In addition to neglectful practices concerning medication and responsiveness, there appeared an alarming disregard for basic healthcare protocols underlined by reports around sanitation and hygiene within the facility itself. With incidents like vomit left unattended for hours juxtaposed against immediate requests for cleaning services that went unfulfilled until prodded by concerned friends or family members, it raised serious questions regarding operational oversight within this healthcare environment.

Lastly, accounts reflect on emotional turmoil felt when families observed loved ones suffering during their stays—one reviewer describing finding a family member deteriorating significantly day-by-day without adequate attention given by staff members despite visible indicators suggesting they needed immediate help. As this cycle continues unchecked within facilities sets acceptable thresholds on quality care too low; potential residents are urged strongly: if you value your loved ones’ health and wellbeing, reconsider placement options beyond this establishment known only for its failures rather than successes in providing necessary support during vulnerable times post-illness or injury recovery periods.

Parks

• Fort Gratiot County Park On Metcalf (0.8 miles)
• Lakeport State Park (3.8 miles)
• Pine Grove Park (6.2 miles)
• Port Huron Little League Park (6.3 miles)
• Kiefer Park (6.7 miles)
• Centennial Park (6.9 miles)
• Goodells County Park (11.2 miles)

Restaurants

• Jersey Mike's (1.6 miles)
• Cheap Charlie's (2.3 miles)
• Coney Island North (2.5 miles)
• Red Lobster (2.8 miles)
• McDonald's (3 miles)
• Denny's (3.3 miles)
• Taco Bell (3.3 miles)

Pharmacies

• Meijer Pharmacy (1.8 miles)
• Walgreens (3.3 miles)
• Rexall (6.3 miles)
• Guardians (6.6 miles)
• Wadhams Pharmacy (6.7 miles)
• Hometown Pharmacy (6.8 miles)
• CVS Pharmacy (6.9 miles)

Theaters

• AMC Birchwood 10 (2.7 miles)

Cafes

• Starbucks (2.8 miles)
• Milkhouse Cafe (2.9 miles)
• Tim Hortons (5 miles)
• Tim Hortons (6.7 miles)
• Maria's Downtown Cafe (6.8 miles)
• Tim Hortons (6.9 miles)
• The Exquisite Corpse Coffee House (7.1 miles)

Places of Worship

• St Edward on the Lake Catholic Church (2.9 miles)
• St John's United Church of Christ (7.1 miles)
• St Joseph's Catholic Church (7.3 miles)
• St Martin Lutheran Church (7.3 miles)
• Griswold Street Baptist Church (7.4 miles)
• Jeddo United Methodist Church (8 miles)
• St Panteleimon Greek Orthodox Church (10.5 miles)

Physicians

• Cardiology Associates of Port Huron, PC (6.1 miles)
• Samir Alsawah (6.1 miles)
• Occupational Health Clinic (6.4 miles)
• DrSaad Elkelani (6.6 miles)
• Wadhams Family Health Care (6.7 miles)
• DrK Al-Saadon (7 miles)
• Dr. Hynes Brian (7.1 miles)

Hospitals

• McLaren Port Huron (6.2 miles)
• Mercy Business Health Services (8.1 miles)
• St Joseph Mercy Port Huron (8.1 miles)