Visiting Angels Living Assistance in Port Huron, MI

Pros

• The professional staff and management provide the companionship and care that clients' loved ones need.
• The service and office staff are wonderful and friendly.
• The staff are amazing and very friendly.
• Visiting Angels provides great care that means a lot to families.
• Barb and the caregivers are kind and helpful; Visiting Angels is highly recommended.
• The caregiver and coordinator were very pleasant and accommodating.
• Visiting Angels and the caregiver were amazing; they were always accommodating and there when needed.
• The entire staff cared for a friend with compassion and thoughtfulness.
• The company truly cares about the wellbeing of its clients.
• Barb helps families connect with the right caregivers.
• Visiting Angels provides wonderful assistance in transitioning loved ones from hospital to home care.
• The care provided is 100% satisfactory; the staff are friendly and helpful.

Cons

• One reviewer gave less than one star, saying the agency refused to let doctors read the contract papers and charged $50 per hour even when referred by doctors.
• A reviewer stated, sadly, that the company seems to want just a body to fill their schedule rather than providing specialized Alzheimer's care.
• Another reviewer described a caretaker missing the patient leaving the house, with the caretaker and manager giving two different explanations and the reviewer relying on cameras to see what happened.
• A reviewer noted the caregiver was nice but unclear about Alzheimer's care.

Review

Visiting Angels Living Assistance in Port Huron is best suited for families wanting dependable, in-home support that keeps a loved one safely at home while delivering warmth, dignity, and practical help. The program excels at daily living assistance, transportation to appointments, light housekeeping, meal preparation, and meaningful companionship, all coordinated through a clear caregiver?office partnership. It shines during transitions from hospital or rehab, when families need a capable, trusted bridge between medical teams and daily life. The care teams are consistently described as professional and compassionate, with caregivers who become trusted companions rather than mere staff. For many families, this combination translates into real peace of mind as routines stabilize and expectations feel aligned with reality.

That said, this option may not be ideal for families requiring round-the-clock clinical nursing or highly specialized, dementia-centric programming. While caregivers often handle Alzheimer's care to a meaningful degree, at least one family reported concerns about a caregiver's Alzheimer's training and a mismatch between stated qualifications and actual experience. For those with high-acuity medical needs or a requirement for strict nurse supervision, a licensed home health agency with registered nurses may be a better match. Additionally, a minority of reviewers flagged contract terms and billing questions; prospective clients should scrutinize rate structures, any referral arrangements, and the clarity of doctor referrals up front.

On the plus side, the core strengths are hard to beat. The office team - especially Barb - consistently earns praise for efficiency, responsiveness, and the knack for lining up caregivers who genuinely fit family dynamics. Caregivers arrive on time, are engaged, warm, and proactive - often taking on small tasks beyond the explicit scope, which lightens the family load. Families report transitions from hospital to home going smoothly, with staff coordinating with hospice and medical teams when needed. The value goes beyond convenience; it is the emotional ballast of seeing a loved one treated with dignity, offered companionship, and supported through daily routines, meals, errands, and occasional outings.

Nevertheless, several cautionary notes appear in a minority of reviews. One client described friction over contract terms and doctor referrals, warning that such disputes can complicate access to care. Another concerned family noted gaps in Alzheimer's-specific experience and a breakdown in communication when staff changes occurred. A troubling anecdote described an incident where a patient left the home unattended, underscoring the need for robust safety checks and clear accountability. While these instances are not typical, they signal a need to confirm dementia training, caregiver qualifications, and a concrete care plan with written contingencies before starting.

Taken as a whole, the emphasis on reliable people, flexible scheduling, and hands-on support generally outweighs the downsides. The major advantages - professional, compassionate staff; consistent communication; smooth transition support; and hands-on help with daily living - deliver tangible relief for families juggling medical appointments, hospice coordination, and caregiving themselves. The main drawbacks can be mitigated with proactive steps: request dementia-certified caregivers; insist on a clear written care plan with an assigned care coordinator; ask for a sample schedule and expected tasks; review billing terms and any referral conditions; and arrange a trial period to gauge fit before expanding services.

For families prioritizing home-based care with warm, dependable caregivers and strong administrative backing, Visiting Angels Living Assistance in Port Huron stands out as a practical, experienced choice. It works best when a loved one needs daily living support, companionship, and help navigating medical appointments, with a willingness to adapt as needs evolve. Alternatives may suit those requiring 24/7 nursing oversight, highly specialized dementia programming, or very strict contract clarity on billing. The recommended path is to engage with a care coordinator, verify caregiver experience for the specific condition (notably dementia), confirm rates and contracts in writing, and pilot the arrangement before scaling. When these boxes are checked, the team consistently delivers peace of mind, dependable presence, and genuinely supportive care.

Restaurants

• Palms Krystal Bar & Grill (0.1 miles)
• Freighters Eatery & Taproom (0.5 miles)
• Albert's Rolling Lunch (0.8 miles)
• McDonald's (0.8 miles)
• Bob Evans (1 miles)
• Ice Cream Galore (1 miles)
• Lynch's Irish Tavern (1 miles)

Parks

• Pine Grove Park (0.2 miles)
• Kiefer Park (0.8 miles)
• Port Huron Little League Park (1.3 miles)
• Centennial Park (1.3 miles)
• Marysville City Park (6.1 miles)
• Fort Gratiot County Park On Metcalf (6.7 miles)

Hospitals

• McLaren Port Huron (0.3 miles)
• Mercy Business Health Services (2.4 miles)
• St Joseph Mercy Port Huron (2.4 miles)

Physicians

• Samir Alsawah (0.3 miles)
• Cardiology Associates of Port Huron, PC (0.3 miles)
• Occupational Health Clinic (1.4 miles)
• DrSaad Elkelani (1.5 miles)
• Dr. Hynes Brian (1.5 miles)
• Dr. Thomas B Lacroix (1.6 miles)
• DrK Al-Saadon (1.6 miles)

Cafes

• Maria's Downtown Cafe (0.8 miles)
• Tim Hortons (0.9 miles)
• The Exquisite Corpse Coffee House (1.1 miles)
• Raven Cafe (1.2 miles)
• Tim Hortons (1.5 miles)
• Tim Hortons (1.6 miles)
• Tim Hortons (2.6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Guardians (1.4 miles)
• Front Street Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• Hogan Pharmacy (1.7 miles)
• Fulcrum Pharmacies (1.8 miles)
• Rite Aid (2 miles)

Places of Worship

• St John's United Church of Christ (1.2 miles)
• St Joseph's Catholic Church (1.4 miles)
• St Martin Lutheran Church (1.5 miles)
• Griswold Street Baptist Church (1.6 miles)

Theaters

• AMC Birchwood 10 (3.3 miles)