Willowbrook Manor
SaveG-4436 Beecher Road, Flint, MI 48532
For more information about senior living options: (844) 490-3973
The facility is clean and well-maintained, with no foul odors reported by visitors. Many staff members, including aides and nurses, are described as very nice and caring. The therapy department received praise for their effectiveness and quality of care. Patients have access to a comfortable lounging room with amenities like TV and seating. Some families reported positive experiences, noting that their loved ones received good care during their stay.
The patient experienced a lack of proper care and attention, with medication given late and poor hygiene maintained by the staff. The facility was criticized for being understaffed and for having rude and unhelpful management nurses who did not treat their team well. Patients were reportedly left dirty after meals, with little assistance provided for those unable to feed themselves. Serious incidents, such as falls resulting in injuries, occurred without appropriate notification to family members, indicating negligence in patient monitoring. Complaints about food quality were prevalent, with some patients requiring alternative meals brought by visitors due to dissatisfaction with what was provided. There were reports of improper management of medical equipment, leading to pain and discomfort for patients who required timely care. Families expressed regret over choosing the facility due to the poor treatment their loved ones received, stating that they felt it contributed to negative health outcomes or even death. Overall experiences highlighted a significant lack of compassion and adequate support from the staff toward patients' needs and requests during their stay.The experiences reported by individuals regarding their stays at the Willowbrook facility range widely, yet paint a concerning picture of care and treatment that seems to fluctuate dramatically based on circumstances and personnel. Common themes arise in both positive and negative recounts, revealing significant issues with patient care, staff interaction, and management practices while also highlighting commendable efforts from certain staff members.
One user’s account illustrates a troubling situation where they found themselves in isolation following a roommate's COVID-19 diagnosis. Despite their previous positive experience characterized by good accommodations and accessible facilities, this stay has been fraught with difficulties. The patient expressed frustration over the lack of space for necessary equipment like a knee roller, medication mishandling, and insufficient personal contact with therapists who come to masked in cramped quarters. Over time, it became clear that the quality of physical therapy and occupational therapy was being compromised due to the condition of the facility.
Conversely, some reviews recalled genuinely compassionate care provided during more difficult times at Willowbrook Manor. Family members noted that staff treated their loved ones with kindness during hospice stays or rehabilitation treatments. One reviewer emphasized how well their father was cared for during his final year, appreciating both the cleanliness of the facility and the professionalism displayed by the staff members involved in his care. These positive reports suggest that there are moments when human compassion shines through amidst an otherwise troubling environment.
However, contrasting reviews raise alarm bells regarding systemic issues impacting operational standards within Willowbrook. Several accounts reflect chronic understaffing leading to inadequate attention for patients—particularly those requiring assistance with meals or hygiene routines. Reports detailed instances where family members had to intervene directly to tend to basic needs or address urgent medical concerns because staff were unresponsive or overwhelmed by their workload. Complaints about food quality also surfaced frequently; patients have described situations in which meals were served late or left unattended.
Many families recounted heartbreaking experiences where negligence turned tragic; cases included falls leading to severe injuries, inadequate responses to health crises such as untreated pain associated with catheters or colostomy bags, and even premature deaths attributed to asphyxiation linked to poor monitoring practices. One particularly harrowing story involved a family member who fell out of bed repeatedly but remained unattended until serious injury occurred—a stark example pointing toward inadequate safety protocols within patient rooms.
Reviews often criticized management oversight at Willowbrook as being sorely lacking; complaints focused on slow responses from case managers or social workers in addressing patient inquiries or acting on requests for needed changes in accommodation due to unsatisfactory conditions. While some individuals pointed out dedicated nursing staff genuinely striving for quality service under challenging circumstances, many voiced frustration about leadership failing to ensure basic standards of care were met consistently across shifts.
In summary, while some reviewers shared heartening stories reflecting dedication from specific caregivers within Willowbrook Manor/Willowbrook Staff facilities during critical moments—especially related to hospices or specific rehabilitative efforts—the overarching narrative highlights alarming inconsistencies in care delivery marked by frequent staffing shortages affecting timely interventions needed for residents’ welfare. Families navigating this environment have experienced trauma stemming from neglectful oversight resulting not only harmful consequences but often irreparable losses as well; leading potential clients must remain vigilant when selecting facilities for loved ones needing specialized care.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willowbrook Manor in Flint, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to enjoy professional salon services without leaving the premises.
Each resident can enjoy access to cable or satellite TV in their fully furnished apartments. Willowbrook Manor also provides community-operated transportation, making it convenient for residents to attend appointments or run errands. The computer center allows residents to stay connected with loved ones and engage in online activities.
Residents can dine together in the spacious dining room and enjoy restaurant-style meals prepared by the skilled culinary team. For those who prefer a smaller setting, kitchenettes are available in individual apartments. Special dietary restrictions are accommodated to meet the unique needs of each resident.
To promote physical fitness, there is a fitness room on-site where residents can engage in exercise programs tailored to their abilities. The gaming room offers opportunities for friendly competition and social interaction. The garden and outdoor spaces provide serene environments for relaxation and enjoyment of nature.
Housekeeping services ensure that apartments are kept clean and tidy, allowing residents to focus on enjoying their time at Willowbrook Manor. Move-in coordination assistance is provided to make the transition smooth for new residents.
The community boasts a small library where residents can indulge in reading or participate in book clubs. Telephone service ensures easy communication with family and friends. Wi-Fi/high-speed internet is available throughout the premises, keeping residents connected digitally.
For care services, Willowbrook Manor offers 24-hour call system and supervision, ensuring that assistance is readily available whenever needed. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications.
A mental wellness program is implemented to cater to the emotional well-being of residents. Special dietary restrictions are taken into consideration while preparing meals, including diabetes diets if required. Transportation arrangements are made for non-medical needs as well as appointments with doctors.
Willowbrook Manor strives to provide a fulfilling lifestyle for its residents. Concierge services ensure that residents' needs and requests are met promptly. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities offer various opportunities for social engagement and personal growth.
The community's convenient location offers several amenities nearby, including three cafes, one park, 18 pharmacies, 41 physicians, 23 restaurants, one transportation service, four places of worship, one theater, and seven hospitals. This ensures that residents have easy access to essential services and recreational opportunities.
At Willowbrook Manor in Flint, MI, individuals can expect exceptional care services and an array of amenities designed to enhance their quality of life and foster a sense of community.
Willowbrook Manor is located at G-4436 Beecher Road, Flint, MI 48532 in Genesee County, Michigan
Willowbrook Manor on seniors.fyi includes 5 photos including images showing interior, architecture, landscaping, living room, decor, outdoor seating, garden, rehabilitation, and more.
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Interior
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