The Villa At Great Lakes Crossing in Detroit, MI

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The Villa At Great Lakes Crossing in Detroit, MI

Information last verified:

22811 West Seven Mile Road, Detroit, MI 48219

For more information about senior living options: (844) 490-3973

4.4 from 108 reviews
5 stars
78
4 stars
14
3 stars
3
2 stars
8
1 stars
5

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Overall Review of The Villa At Great Lakes Crossing

Pros

  • pro The atmosphere is very positive thanks to the staff.
  • pro The staff and care are excellent.
  • pro The staff are very friendly.
  • pro The staff were extra friendly and helpful.
  • pro The facility is a very nice place with a clean environment.
  • pro The staff are professional and caring.
  • pro The staff are courteous, friendly, and welcoming.
  • pro The staff were a blessing to the reviewer during rehabilitation.
  • pro The facility is bright and welcoming.
  • pro The nursing and cleaning staff are amazing.
  • pro Residents appear well cared for and the facility is clean.
  • pro The administration is professional and down-to-earth.

Cons

  • pro The administrator was very rude and unprofessional.
  • pro The director of the location is horrible.
  • pro The facility smells horrible.
  • pro The place is run down, with bathroom fixtures in disrepair and rooms that are cramped.
  • pro Residents are pushed out when insurance can't pay.
  • pro The staff sometimes serves residents cold food.
  • pro The staff act like they don’t like the patients.

Review

The Villa At Great Lakes Crossing is best suited for families seeking a warm, person‑centered environment where daily life centers on attentive staff, steady rehab services, and a bright, home‑like atmosphere. This community excels for residents who thrive on personal connections with caregivers who know their routines, and for families who want hands‑on involvement, regular activities, and reliable wound or rehabilitative care as a core part of daily living. The strongest case is made by those who value a courteous front desk, clean public spaces, and a sense that a care team genuinely cares about their loved one’s comfort and progress. It is not the right fit for households that demand flawless administrative consistency, pristine interiors without any wear, or highly specialized memory‑care programming; in those cases, exploring alternatives with a tighter track record in those areas is prudent.

On the plus side, the villa’s staff consistently emerges as the defining strength. Numerous reviews praise the warmth, friendliness, professionalism, and caring demeanor of nurses, CNAs, and support personnel. Families repeatedly note that caregivers are patient, responsive, and communicative, often going above and beyond to troubleshoot problems, adjust plans, and provide reassurance. This is complemented by a robust rehab orientation, with multiple residents’ accounts highlighting effective wound care and a structured schedule that keeps therapy on track. The facility’s cleanliness and safety emphasis are also repeatedly cited, along with a welcoming atmosphere, parking and access complaints aside, the environment generally feels orderly, well maintained, and supportive of social interaction through activities and communal spaces.

Yet there are clear caveats that families must weigh. A portion of reviews point to administrative friction and inconsistent leadership, with some observers calling out a director’s demeanor as a substantial hurdle to seamless service. This tension can translate into uneven communication and episodic lapses in follow‑through, especially around care planning, scheduling, or responding to issues flagged by families. Operational shortcomings appear in concrete ways too: reports of cold or delayed meals, occasional misplacements of clothing, and gaps in daily housekeeping or maintenance, ranging from cramped two‑person rooms to fixtures needing repair, and even odors or cleanliness inconsistencies noted by several visitors. In addition, a few families express concern about staffing levels during evenings and weekends, which can affect responsiveness during off‑peak hours. These aren’t universal experiences, but they are persistent enough to matter in decisions.

These strengths and weaknesses do not cancel each other out so much as they tilt toward a practical conclusion: the villa’s exceptional direct care and resident‑focused culture can offset several operational rough edges, particularly for residents who require rehab, wound care, mobility support, and daily assistance delivered with warmth. The consistently positive caregiver interactions act as a corrective to some administrative bumps, turning visits into opportunities for reassurance and real progress. Families who have seen tangible improvement in mobility, appetite, and engagement, coupled with the comfort of a clean, friendly setting, will weigh these benefits heavily against the occasional complaint about meals, closet mishaps, or minor maintenance issues. The overall sentiment in the community’s reviews leans toward “this place cares,” which matters deeply when choosing a long‑term home.

Decision guidance should be practical and proactive. For a loved one who needs steady rehab services, attentive daily assistance, and a culture of kindness, The Villa At Great Lakes Crossing stands out as a solid option. Prospective families should plan a detailed on‑site visit to observe care routines, meet the nurse manager, and speak with multiple staff members across shifts to gauge consistency. Bring a list of operational questions: how are care plans updated and communicated; what is the protocol when a family member raises a concern; how are dietary needs and meal timing handled; and what steps are taken when housekeeping or maintenance issues arise. It is also wise to tour multiple times at different times of day, inspect the rooms, test the drainage and plumbing, and sample meals to assess whether the culinary service aligns with expectations. If memory‑care specificity, pristine interiors, or seamless executive leadership are non‑negotiables, consider alternatives with more explicit strengths in those domains.

In the end, The Villa At Great Lakes Crossing offers a compelling mix of genuine warmth, capable rehab services, and a clean, active community life. The caveats are real but manageable for families who anchor their decision in the quality of daily care and the day‑to‑day interactions that truly sustain a senior’s well‑being. When choosing between options, weigh the care team’s demonstrated dedication and the resident‑centered culture against reports of administrative friction or upkeep gaps. For many families, the balance tilts in favor of this community’s core promise: a home where staff kindness and competent rehab can translate into meaningful daily improvements, greater peace of mind for loved ones, and a visitable, sociable environment that makes aging in place feel supported rather than solitary.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (16 miles away) Detroit Metropolitan-Wayne County (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Villa at Great Lakes Crossing is an assisted living community located in Detroit, MI. With a wide range of amenities and services, residents can enjoy a comfortable and convenient lifestyle.

The community offers a variety of amenities to cater to the needs and preferences of its residents. There is a beauty salon on site for those who wish to maintain their personal grooming. Cable or satellite TV is available in each apartment, providing entertainment options. Community-operated transportation is provided for easy access to nearby destinations. A computer center allows residents to stay connected and engaged with technology. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. A fitness room is available for physical exercise and wellness activities. The apartments are fully furnished, providing a cozy and comfortable living space. For entertainment purposes, there is a gaming room where residents can engage in recreational activities. A garden offers outdoor space for relaxation and enjoying nature. Housekeeping services ensure that the common areas and apartments are kept clean and tidy. Each apartment has private bathrooms for convenience and privacy. A small library provides a quiet space for reading and relaxing. Telephone service is available for communication purposes. Transportation arrangements are made both for non-medical purposes as well as doctors' appointments. A wellness center caters to the health needs of the residents, while Wi-Fi/high-speed internet ensures connectivity.

In terms of care services, The Villa at Great Lakes Crossing prioritizes the well-being of its residents with extensive care options. A 24-hour call system provides assistance whenever needed, ensuring round-the-clock support for emergencies or any concerns that may arise. Trained staff members provide 24-hour supervision to ensure safety and security within the community.

Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is readily available to help residents maintain their independence while receiving necessary aid.

The community also offers specialized care options such as diabetes diets, meal preparation according to dietary restrictions, and mental wellness programs to cater to individual needs. Transportation arrangements are made for residents who require assistance in this regard.

Residents can enjoy a variety of activities provided by the community. Concierge services ensure that their needs are met promptly and efficiently. Fitness programs promote physical well-being and help residents stay active. Planned day trips and resident-run activities offer opportunities for socialization and engagement within the community. Scheduled daily activities keep residents entertained and stimulated.

Additionally, The Villa at Great Lakes Crossing benefits from its convenient location. There are two cafes, four pharmacies, five restaurants, one theater, and one hospital nearby, providing easy access to various amenities and services in the surrounding area.

Overall, The Villa at Great Lakes Crossing is a vibrant assisted living community that aims to provide comfort, convenience, and quality care to its residents.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (4 miles)
  • Meijer Pharmacy (4.7 miles)
  • CVS Pharmacy (4.9 miles)
  • Walgreens (5.4 miles)
  • Walgreens (5.4 miles)
  • Walgreens (5.4 miles)

Restaurants

  • McDonald's (2.8 miles)
  • Snookers' Pool & Pub (3.9 miles)
  • Frank's Diner (4.2 miles)
  • Culver's (4.6 miles)
  • Wendy's (4.8 miles)
  • Taco Bell (5.1 miles)
  • McDonald's (5.2 miles)

Hospitals

  • Botsford Hospital (3 miles)
  • Trinity Health Wound Care - Livonia Hospital (7.2 miles)

Cafes

  • Starbucks (3.8 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5 miles)
  • Starbucks (5.3 miles)
  • Starbucks (6.2 miles)
  • Ferndale Project (6.7 miles)
  • Tim Hortons (7.1 miles)

Theaters

  • Riviera Cinema (4.2 miles)
  • Phoenix Theatres Laurel Park Place (7.6 miles)
  • Emagine Royal Oak (7.8 miles)

Parks

  • Flanders Park (5.2 miles)
  • Woodland Hills Nature Park (7.3 miles)
  • Palmer Park (7.8 miles)
  • Harding Park (7.8 miles)
  • Garden City Park (8.1 miles)
  • Hemlock Park (8.2 miles)

Physicians

  • Asthma & Allergic Disease Center (5.4 miles)
  • Ophthalmic Specialists of Michigan - Livonia Office (5.5 miles)
  • Beaumont Midwest Internal Medicine Associates (5.5 miles)
  • Livonia Dermatology (5.9 miles)
  • Providence Medical Center (5.9 miles)
  • Be Well Medical Center (6.3 miles)
  • Botsford Primary Care Physician (6.4 miles)

Places of Worship

  • Church of the Divine Child (7.5 miles)

Frequently Asked Questions

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