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The Villa At Great Lakes Crossing in Detroit, MI

The Villa At Great Lakes Crossing is a nursing home community in Detroit, MI.

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The Villa At Great Lakes Crossing in Detroit, MI

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22811 West Seven Mile Road, Detroit, MI 48219

For more information about senior living options: (866) 208-4318

4.4 from 117 reviews
5 stars
85
4 stars
15
3 stars
3
2 stars
9
1 stars
5

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Overall Review of The Villa At Great Lakes Crossing

common 26 reviews mention this

Friendly, caring staff stands out

Residents and visitors repeatedly describe staff as friendly, professional, and caring.

Across the reviews, people consistently mention being greeted warmly, finding staff helpful, and feeling that employees care about residents. Several reviewers call out specific staff members and describe respectful, courteous interactions at the front desk, nursing, dietary, and housekeeping. Even when reviews raise concerns, many still distinguish individuals who were kind and attentive.

caveat 10 reviews mention this

Cleanliness and odors are mixed

Some visitors praise cleanliness, while others report odor and upkeep issues.

Many reviews say the facility looks clean, smells good, or feels well maintained. Others describe more serious concerns such as an extremely bad smell during visits, bugs or fruit flies, and rundown room conditions. A few comments also point to cleaning gaps like needing spring cleaning or late-night neglect on certain areas.

differentiator 7 reviews mention this

Restaurant-style dining and food

Food is a frequent point of discussion, with restaurant-style dining mentioned by the community’s amenities.

Several residents and visitors say the meals are good—seasoned well, enjoyed, or described as “good food.” At the same time, a few reviews include strong negatives about cold, poor, or mishandled food and medication being required with limited food. The community also provides restaurant-style dining and meal preparation as part of its offerings, which aligns with why dining comes up in reviews.

  • A modern dining area with tables covered in black tablecloths, adorned with small potted plants and surrounded by chairs.
caveat 6 reviews mention this

Care can feel understaffed

Some residents’ families report delayed responses or not enough help.

While multiple reviews describe attentive care, others say staff take too long to respond to needs or that there is not enough staffing. A couple of comments also mention medication and food-related issues, alongside worries about the level of care. One review even calls out concerns about communication and timely discharge after a short rehab period.

common 5 reviews mention this

Activities and rehab support

Reviews describe daily structure through activities and rehab scheduling.

Several people mention that residents get opportunities to take part in organized activities, including staff-led teams and movie or social time. A reviewer describes being involved in a care team meeting and having a rehab schedule with transportation for doctor appointments. Even where other issues appear, some comments still highlight that the facility helps residents stay engaged.

caveat 4 reviews mention this

Security and access are questioned

Safety is discussed both positively and as an access concern.

One review praises a security system set up to keep patients safe, and another describes a peaceful, safe feeling. But other feedback points to practical concerns like poor parking and access, and complaints about unprofessional handling related to visitors and the front entry. There are also mentions of upkeep problems that could affect day-to-day safety and comfort.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Detroit Metropolitan-Wayne County (16 miles away) Detroit Metropolitan-Wayne County (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (4 miles)
  • Meijer Pharmacy (4.7 miles)
  • CVS Pharmacy (4.9 miles)
  • Walgreens (5.4 miles)
  • Walgreens (5.4 miles)
  • Walgreens (5.4 miles)

Restaurants

  • McDonald's (2.8 miles)
  • Snookers' Pool & Pub (3.9 miles)
  • Frank's Diner (4.2 miles)
  • Culver's (4.6 miles)
  • Wendy's (4.8 miles)
  • Taco Bell (5.1 miles)
  • McDonald's (5.2 miles)

Hospitals

  • Botsford Hospital (3 miles)
  • Trinity Health Wound Care - Livonia Hospital (7.2 miles)

Cafes

  • Starbucks (3.8 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5 miles)
  • Starbucks (5.3 miles)
  • Starbucks (6.2 miles)
  • Ferndale Project (6.7 miles)
  • Tim Hortons (7.1 miles)

Theaters

  • Riviera Cinema (4.2 miles)
  • Phoenix Theatres Laurel Park Place (7.6 miles)
  • Emagine Royal Oak (7.8 miles)

Parks

  • Flanders Park (5.2 miles)
  • Woodland Hills Nature Park (7.3 miles)
  • Palmer Park (7.8 miles)
  • Harding Park (7.8 miles)
  • Garden City Park (8.1 miles)
  • Hemlock Park (8.2 miles)

Physicians

  • Asthma & Allergic Disease Center (5.4 miles)
  • Ophthalmic Specialists of Michigan - Livonia Office (5.5 miles)
  • Beaumont Midwest Internal Medicine Associates (5.5 miles)
  • Livonia Dermatology (5.9 miles)
  • Providence Medical Center (5.9 miles)
  • Be Well Medical Center (6.3 miles)
  • Botsford Primary Care Physician (6.4 miles)

Places of Worship

  • Church of the Divine Child (7.5 miles)

Frequently Asked Questions

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