Heartland Health Care Center - Battle Creek

200 East Roosevelt, Battle Creek, MI 49017

For more information about senior living options: (844) 490-3973

4.5 from 47 reviews
5 stars
40
4 stars
1
3 stars
0
2 stars
0
1 stars
6

Skilled Nursing Facility

Heartland Health Care Center - Battle Creek Costs & Pricing

Heartland Health Care Center - Battle Creek offers competitive pricing for its various room types when compared to both Calhoun County and the broader state of Michigan. For instance, a studio unit at Heartland is priced at $1,600 per month, significantly lower than the county's average of $3,436 and the state's average of $3,824. Similarly, for a one-bedroom accommodation, Heartland charges $1,980, which is less than the county's rate of $2,651 and the state's average of $3,384. The two-bedroom option at Heartland stands at $2,495 per month, providing notable value compared to Calhoun County's average of $2,595 and Michigan's statewide figure of $3,523. Overall, Heartland Health Care Center - Battle Creek presents an attractive alternative for those seeking quality care at more affordable rates in comparison to local and statewide costs.

Floor plansHeartland Health Care Center - Battle CreekCalhoun CountyMichigan
Studio$1,600$3,436$3,824
1 Bedroom$1,980$2,651$3,384
2 Bedrooms$2,495$2,595$3,523

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Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Heartland Health Care Center - Battle Creek

    Pros

    • pro Majestic Care provides the best care residents have received.
    • pro Families feel at ease because the staff consistently meets residents' needs.
    • pro The staff at Majestic Care are excellent and genuinely caring.
    • pro The facility feels like a family; staff are friendly, kind, and responsive.
    • pro The Executive Director is accessible, caring, and a strong leader.
    • pro The therapy department is excellent, making therapy effective and enjoyable.
    • pro The facility is spotless, clean, and well-maintained, with friendly, available staff.
    • pro Residents are seen, heard, and cared for by attentive staff.

    Cons

    • pro The facility was described as severely understaffed, with three staff for 51 patients, leading to slow responses.
    • pro Dinners were not served on time and dining was inconsistent, described as hit or miss.
    • pro The facility was accused of not honoring the power of attorney and of unprofessional management.
    • pro Medications were allegedly changed to fit the facility's schedule, without proper consent.
    • pro The kitchen menu was criticized as poorly controlled, with one menu for everyone and no accommodations for special diets.
    • pro The operation was described as disorganized and primarily profit-driven.
    • pro Call bells were reportedly unanswered for long periods, with residents waiting up to 45 minutes.

    Review

    Majestic Care of Battle Creek sits in the middle of a very wide range of experiences. For many families, it feels like a warm, welcoming place that treats residents like people with stories and families of their own. Multiple reviews highlight a genuine sense of care: the atmosphere is described as friendly and home-like, and several readers emphasize that the staff know the residents personally, down to small day-to-day details. In particular, several guests point to Nicole as someone who stands out for her helpfulness and the overall positive vibe she contributes to the building. The sentiment that the facility operates like a close-knit family - where leadership is visible on the floor and residents are "seen, heard, and cared for" - recurs in multiple accounts.

    Positive feedback also centers on the treatment of therapy and rehabilitation. Folks note an "awesome therapy department" that makes progress feel achievable, with stories of residents getting back to activities and mobility that they didn't expect. The director of nursing (referred to in one account as Cindy) is repeatedly described as accessible and engaged, contributing to the sense that residents' well-being is a priority. Additional staff members - Ashlee Rivera, Misty, and Kirstien - are singled out for their responsiveness and dedication. One reviewer, optimistic about recovery, even calls Majestic a beacon of light during difficult times for families. There's a strong thread of admiration for the way therapy, nursing, and front-line staff collaborate to create a supportive environment.

    Several reviewers celebrate the facility's leadership and direction. The tour experience left one reviewer impressed with Salina Tiernan, described as knowledgeable and carrying, and many comments underscore that the executive leadership is present, approachable, and committed to residents' welfare. The sense that leadership works alongside front-line teams - "leader worth following" - is part of the fabric that many families find reassuring. The overall impression is that Majestic can be a place where residents feel valued, and where staff take pride in providing thoughtful, individualized care rather than treating people as a number.

    Yet the narrative is far from one-sided. A number of reviews paint a troubling picture of understaffing, communication gaps, and management practices that undermine resident care. One account describes a night-by-night struggle with insufficient help, with a claim of only three staff members tending to fifty-one patients. The correspondent recounts delays in basic needs like bathroom assistance, and questions about whether staff have time to respond to call bells. The same account accuses management of placing profits over people, suggesting that a for-profit structure influences decisions in ways that can compromise safety and quality. The dining experience is criticized as well, with comments about limited menu options, mismatched dietary needs (including diabetes and heart-related restrictions), and inconsistent meal service times.

    Other families report similar concerns about organization and responsiveness. Complaints include medication changes designed more to fit schedules than to address individual needs, and a perception that families are discouraged from questioning care quality. Several reviewers describe a lack of timely attention to critical needs - like being unable to reach someone after a loved one experiences a concerning health event - and a sense that some staff and administrators were unprepared or unhelpful when confronted with family concerns. One particularly strong review accuses the facility of poor communication, stating that when issues arise, staff do not acknowledge or address family questions.

    There are also lines that touch on broader system-level frustration. A few reviewers explicitly condemn the health-care environment in general, describing it as disorganized and under pressure, with poor patient experiences echoed across multiple facilities rather than isolated to a single location. This expresses a worry that what families encounter at Majestic may be part of a larger pattern in the industry, which makes the decision about placement all the more consequential. The critiques about management and profit motives are paired with calls for outside oversight in some cases, including arguments that state inspectors should examine practices more closely.

    Taken together, the reviews present a facility that can be extraordinary in the right circumstances and for the right residents, while also presenting serious red flags for others. The best experiences tend to center on compassionate, attentive care from dedicated nurses, CNAs, therapists, and a leadership team that is present and accessible. The most concerning experiences focus on staffing shortages, inconsistent responses to patient needs, questionable menu and dietary accommodations, and a perceived emphasis on cost over care. For families considering Majestic Care of Battle Creek, the message is clear: this is a place where exceptional care and deep personal attention can shine, but where you should actively verify staffing levels, care plans, dietary management, and medication practices by asking questions, touring the facility, and meeting the leaders and frontline staff in person. A tour and direct conversations with Misty, Kirstien, Nicole, Salina Tiernan, Cindy, Ashlee Rivera, and other team members can provide a more complete picture of how the facility operates on any given day. As with many care facilities, experiences vary by unit, shift, and individual staff, so gathering firsthand impressions is essential to forming a well-grounded view.

    Features

    Housing

    • 65 resident community capacity 65 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kalamazoo County (20 miles away) Kalamazoo County (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heartland Health Care Center - Battle Creek is an assisted living community located in Battle Creek, MI. This community offers a range of amenities and care services to ensure the comfort and well-being of its residents.

    The amenities provided at Heartland Health Care Center - Battle Creek are designed to enhance the quality of life for residents. They include a beauty salon, where residents can receive haircuts and styling services, a fully furnished space with private bathrooms for each resident, and a dining room that offers restaurant-style dining. Additionally, there is a fitness room available for residents to engage in physical activity, as well as a gaming room and small library for recreation and leisure activities. Wi-Fi/high-speed internet is also provided throughout the community.

    Care services at this assisted living community are comprehensive and cater to individual needs. The 24-hour call system ensures that assistance is always readily available when needed, while 24-hour supervision provides extra security and peace of mind. Trained staff members are always available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications as prescribed. Furthermore, there is a mental wellness program in place to support the emotional and psychological well-being of residents.

    Heartland Health Care Center - Battle Creek also takes special dietary restrictions into consideration when preparing meals for residents. Whether it's following a diabetes diet or accommodating any other specific dietary requirements, the dining staff ensures that all meals meet the nutritional needs of each individual resident.

    In terms of recreational activities, this community offers concierge services to assist with planning day trips and excursions outside the community. There are also fitness programs available for those who wish to stay active, as well as resident-run activities that encourage socialization among peers. Additionally, scheduled daily activities provide opportunities for engagement and enrichment.

    Heartland Health Care Center - Battle Creek benefits from its convenient location near various facilities and amenities in the area. With cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals all nearby, residents have easy access to essential services and opportunities for entertainment and cultural enrichment.

    Overall, Heartland Health Care Center - Battle Creek provides a comfortable and supportive assisted living community where residents can enjoy a fulfilling lifestyle while receiving personalized care and attention.

    Nearby Places of Interest

    Physicians

    • Nephrology Center (0.1 miles)
    • Kidney Health Clinic (0.2 miles)
    • Family Health Center of Battle Creek (0.7 miles)
    • Behavioral Health Care PC (0.7 miles)
    • Bronson Battle Creek Cancer Care Center (0.7 miles)
    • Grace Health Specialty Services (0.7 miles)
    • Specialty Eye Institute (0.7 miles)

    Pharmacies

    • Walgreens (0.2 miles)
    • Rite Aid (0.3 miles)
    • Savemax Pharmacy (0.8 miles)
    • Family Fare Supermarkets (1.6 miles)
    • Hydro Meds (1.7 miles)
    • Walgreens (1.7 miles)
    • Rite Aid (2.2 miles)

    Hospitals

    • Davita of Battle Creek (0.2 miles)
    • Bronson Battle Creek MRI Department (0.6 miles)
    • Bronson Battle Creek Hospital (0.7 miles)
    • Select Specialty Hospital of Battle Creek (0.7 miles)
    • Battle Creek Health System Main Campus (0.7 miles)
    • Bronson Battle Creek Asthma Education Services (0.7 miles)
    • Battle Creek Health System (0.7 miles)

    Restaurants

    • Arby's (0.3 miles)
    • Handmap Brewing (1.2 miles)
    • Clara's on the River (1.3 miles)
    • Griffin Grill & Pub (1.3 miles)
    • Jimmy John's (1.5 miles)
    • Wendy's (1.7 miles)
    • Nina's Taqueria (1.7 miles)

    Places of Worship

    • Bethlehem Temple-Pentecostal Church (0.5 miles)
    • Koinonia_FCCBC (1.3 miles)
    • St Joseph Catholic Church (2.9 miles)
    • General Conference Of Seventh-Day Adventists (3.2 miles)
    • Church of Jesus Christ of Latter Day Saints (3.8 miles)
    • Faith Baptist Church (5.2 miles)

    Parks

    • Leila Arboretum Society (1.4 miles)
    • Historic Bridge Park (5 miles)

    Cafes

    • Starbucks (3.8 miles)

    Transportation

    • W K Kellogg Airport (BTL) (4.2 miles)

    Theaters

    • W. Columbia 7 (4.2 miles)

    Frequently Asked Questions

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