Serenity Hill Nursing & Rehabilitation Center

Pros

• The staff at Serenity Hill are incredibly patient and attentive, providing exceptional care for residents with dementia.
• Residents feel comfortable and at home, often thinking of Serenity as more of an assisted living facility rather than a nursing home.
• Family members appreciate the excellent communication and responsiveness from the nursing and administrative staff.
• The cleanliness of the facility and quality of food served are consistently praised by both residents and their families.
• Many reviewers express gratitude for the compassionate care their loved ones receive, highlighting the dedication of the staff.
• Activities provided for residents contribute to a welcoming environment that fosters engagement and enjoyment.
• Visitors note that Serenity Hill has a warm, homey atmosphere that instills confidence in the care being provided.

Cons

• The facility has terrible conditions with four people to a room and only one bathroom, causing overcrowding and lack of privacy.
• The staff was described as rude, resulting in a negative experience for residents.
• There is a lack of designated therapy rooms, which limits the rehabilitation activities available for residents.
• Communication from the nursing staff could be improved, as there were concerns about not receiving enough information about care updates.
• Some reviews mentioned that the food served was not healthy or very tasty, leading to dissatisfaction among residents and families.

Review

Serenity Hill has received a wealth of uplifting feedback from families who have entrusted their loved ones' care to this nursing facility. With many highlighting the exceptional quality of staff and the heartfelt approach to caregiving, it is evident that Serenity Hill stands out as a compassionate environment for residents, particularly those facing challenges like dementia. One recurring sentiment expressed by families is the staff’s patience and dedication. Relatives have noted how patients often develop affectionate relationships with caregivers, which is not only comforting but also critical in enhancing the overall mental well-being of those living with cognitive impairments.

The facility's age appears less significant compared to the quality of care provided within its walls. Many reviews specifically mention that while Serenity Hill may not have the newest amenities or renovations, what truly matters is the attentive and loving support each resident receives. Families shared experiences where staff went above and beyond—such as feeding residents who were having difficulty remembering daily tasks—showcasing a level of care that feels personal and individualized. This type of attention has left lasting impressions on families, allowing them to sleep better at night knowing that their loved ones are in caring hands.

The communication between families and staff is another aspect frequently praised in reviews. Families report feeling well-informed about their loved one's progression and care plans. The Director of Nursing's responsiveness was specifically noted, as she ensured that all residents received exceptional care tailored to their needs. Regular communication from nurses and doctors regarding updates further reassured families during what can be an incredibly stressful time when transitioning a loved one into long-term care facilities.

However, not every review was uniformly positive; some expressed concerns regarding space and privacy within the rooms, with several family members noting there were four residents per room sharing a single bathroom. While some appreciated the community aspect this fostered, others felt it detracted from their loved one's comfort levels due to limited personal space. Nevertheless, even amidst these critiques, many still emphasized that cleanliness remained a priority in Serenity Hill's approach to maintaining an encouraging environment for recovery.

The food served at Serenity Hill has garnered mixed reactions from family members; while some described it as 'good', others wished for improved quality or healthier options. Yet even within these varied opinions about dining experiences, there were instances where staff made significant efforts to accommodate individual preferences—for instance, going out of their way to procure specific cereals when requested by residents—a testament to their commitment toward personalization in resident care.

In summary, many families express profound gratitude towards Serenity Hill for providing not just basic care but also emotional support during challenging times. Reviews frequently commend the warmth exuded by both administrative and nursing staff alike—the hallmark of what turns a facility into more than just a place for medical assistance but rather a nurturing home away from home. As one reviewer aptly put it: receiving recognition from relatives who see their loved ones thrive amid adversity speaks volumes about Serenity Hill's resolve in ensuring every resident feels valued and cared for through compassionate support systems designed with love at their core.

This part of Wrentham, Massachusetts offers a convenient and diverse range of amenities suitable for senior living. With multiple physicians and pediatric specialists nearby, residents have access to quality healthcare services. Additionally, there are several pharmacies in close proximity for easy medication management. A variety of restaurants provide options for dining out, while cafes offer a cozy spot for socializing or enjoying a cup of coffee. Transportation options include the MBTA Commuter Rail and Mansfield Railroad Station for convenient travel. For leisure and relaxation, there are several parks to explore and places of worship for spiritual fulfillment. In case of emergencies, Sturdy Memorial Hospital is located just 10 miles away. Overall, this area provides a well-rounded community with resources to support a comfortable and active senior lifestyle.

Physicians

• Pediatric Specialists of Foxboro & Wrentham (1.9 miles)
• Brigham & Womens Mass General Healthcare Center (2.1 miles)
• The Foxboro Center For Women's & Family Health (2.9 miles)
• SMG Foxboro Family and Internal Medicine (4.2 miles)
• Westwood-Mansfield Pediatric Associates (5 miles)
• Mansfield Health Center (5.2 miles)
• Burns Mary MD (6 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5.2 miles)

Restaurants

• Nicky's (1.9 miles)
• James' Breakfast and More (2.8 miles)
• Evviva Trattoria (3 miles)
• McDonald's (3.9 miles)
• Tavern in the Square (3.9 miles)
• Cracker Barrel (3.9 miles)
• Ruby Tuesday (4.1 miles)

Transportation

• MBTA Commuter Rail (2.4 miles)
• Norfolk Transfer Station (3.3 miles)
• Mansfield Railroad Station (5.8 miles)
• Mansfield Municipal Airport (1B9) (7.8 miles)
• Canton Junction Station (9.5 miles)
• Attleboro Train Station (10 miles)

Cafes

• Cilla's Coffeehouse (2.5 miles)
• Panera Bread (3.6 miles)
• Starbucks (5.1 miles)
• Starbucks (5.9 miles)
• Starbucks (6 miles)
• Panera Bread (7.1 miles)
• Honey Dew Donuts (7.9 miles)

Parks

• Fletcher Field (4.7 miles)
• Francis William Bird Park (6.8 miles)
• Hinckley Playground (7.4 miles)
• Borderland State Park (7.5 miles)
• Choate Park (7.6 miles)
• Capron Park (10.2 miles)

Places of Worship

• St Mary's Church Mansfield (6.4 miles)
• Saint Joseph's Parish Center (7.7 miles)
• Saint Catherine of Siena Parish (9.4 miles)
• National Shrine Of Our Lady Of La Salette (10.9 miles)

Hospitals

• Sturdy Memorial Hospital (10 miles)