Maples Rehabilitation & Nursing Center

Pros

• The staff at Maples Rehabilitation & Nursing Center are incredibly caring and attentive, providing excellent support during difficult times.
• The facility is well-kept, clean, and free of unpleasant odors, creating a comfortable environment for residents.
• The nurses and aides go above and beyond to ensure that residents feel cared for and involved in activities.
• Family members appreciate the communication from the care team, keeping them updated on their loved ones' progress.
• Many visitors have experienced friendly interactions with staff and fellow residents, contributing to a positive atmosphere.
• Meals served at the facility are of high quality and enjoyable, which adds to the overall experience for residents.
• The admissions process is prompt and efficient, ensuring that new residents receive timely care upon arrival.

Cons

• The staff was rude and unhelpful, failing to provide adequate care to patients.
• The nurse displayed a lack of professionalism by storming off in frustration during the admission process.
• My mother was discharged too early, resulting in a need for emergency medical assistance shortly after.
• Residents on the dementia ward were treated as if they were warehoused rather than receiving proper care.
• The facility's infection control measures seemed inadequate, with staff not consistently wearing masks around vulnerable residents.
• There were reports of neglect regarding patients' well-being, such as forgetting about them or not knowing about their injuries.
• A personal aide had to be hired out-of-pocket for adequate care due to the facility's shortcomings.
• The atmosphere created by some staff members led to distress for both patients and their families.

Review

A Mixed Experience at Maples Rehabilitation & Nursing Center

Maples Rehabilitation & Nursing Center has garnered mixed reviews from families of residents, showcasing a spectrum of experiences that range from commendable care to disheartening incidents. Many families have found solace in the attentive and kind staff, especially during difficult times like COVID lockdowns. One reviewer expressed immense gratitude for the facility's support when their mother, suffering from advanced dementia, was admitted. The staff facilitated virtual connections with family members far away by holding the phone during FaceTime calls, ensuring a semblance of connection and comfort. This level of care coupled with cleanliness and high-quality meals painted a positive picture for several visitors who appreciated the well-maintained environment devoid of unpleasant odors often associated with nursing homes.

However, not all experiences were as favorable. Some reviewers noted unsettling incidents regarding the attentiveness of staff on certain occasions. A grieving daughter detailed a particularly troubling visit where her mother was found unresponsive in bed with bandages after purportedly forgetting about her care needs. This anecdote raises concerns about systematic lapses in communication among staff members regarding resident care—issues that any family would dread when entrusting their loved ones to such facilities.

Others echoed these sentiments, recounting how loved ones faced challenges upon returning home after rehabilitation at Maples. From infections caused by premature discharges to the frustration of having to arrange personal aides due to unsatisfactory support within the facility itself, these stories highlight an alarming inconsistency in care quality across different wings of the center. One reviewer lamented their relative being placed on a locked dementia ward despite not suffering from dementia while receiving inadequate attention that eventually resulted in worsened health conditions post-discharge.

Despite some positive interactions and dedicated aides mentioned in numerous accounts, frustrations stemmed from systemic issues within the facility's approach to resident management—especially concerning transitions between rehabilitation and extended care units. Parents voiced skepticism regarding treatment priorities for residents based on insurance types rather than healthcare needs, leading them to feel compelled to hire outside assistance just for adequate attention for their loved ones.

Noteworthy is also an alarming instance regarding COVID-19 safety measures at Maples, where one reviewer observed a staff member ignoring mask protocols while escorting residents outdoors. Such actions raise legitimate concerns about adherence to infection control guidelines and reflect poorly on an establishment tasked with caring for vulnerable individuals amid ongoing public health crises.

Lastly, another poignant narrative illustrated how critical communication breakdowns can deeply affect family dynamics during already painful transitions into long-term care facilities. The admission process became fraught with tension as frustrations boiled over due to miscommunications between nurses and family members during critical discussions surrounding DNR orders and treatment expectations—a distressing experience heightened by emotions inherent when dealing with end-of-life situations.

In conclusion, families navigating the complex journey through rehabilitation and nursing facilities need consistent quality care complemented by clear communication channels among healthcare providers. While many heartfelt narratives suggest that there are caring individuals within Maples Rehabilitation & Nursing Center making genuine efforts toward patient welfare—multiple reports underscore areas needing improvement urgently. Addressing these issues effectively could help foster trust among families while significantly enhancing residents' overall quality of life in such sensitive environments.

Physicians

• Pediatric Specialists of Foxboro & Wrentham (0.1 miles)
• Brigham & Womens Mass General Healthcare Center (3.7 miles)
• SMG Foxboro Family and Internal Medicine (4.6 miles)
• The Foxboro Center For Women's & Family Health (4.6 miles)
• Westwood-Mansfield Pediatric Associates (4.9 miles)
• Burns Mary MD (5.3 miles)
• Mansfield Health Center (5.3 miles)

Restaurants

• Nicky's (1 miles)
• James' Breakfast and More (1.8 miles)
• Evviva Trattoria (1.9 miles)
• Tavern in the Square (2.1 miles)
• Cracker Barrel (2.1 miles)
• Ruby Tuesday (2.3 miles)
• McDonald's (3 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4.1 miles)

Cafes

• Panera Bread (2.3 miles)
• Cilla's Coffeehouse (3.8 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)
• Honey Dew Donuts (6.4 miles)
• Starbucks (7.7 miles)
• Panera Bread (8.9 miles)

Parks

• Fletcher Field (3.7 miles)
• Choate Park (7.7 miles)
• Borderland State Park (8.4 miles)
• Francis William Bird Park (8.6 miles)
• Capron Park (8.9 miles)
• Hinckley Playground (9 miles)

Transportation

• MBTA Commuter Rail (4 miles)
• Norfolk Transfer Station (4.4 miles)
• Mansfield Railroad Station (5.9 miles)
• Mansfield Municipal Airport (1B9) (7.7 miles)
• Attleboro Train Station (8.7 miles)

Places of Worship

• St Mary's Church Mansfield (6.7 miles)
• Saint Joseph's Parish Center (8.3 miles)
• National Shrine Of Our Lady Of La Salette (9.8 miles)

Hospitals

• Sturdy Memorial Hospital (8.8 miles)