Walpole Healthcare

Pros

• The therapists at Harrington House were creative in their exercises and made the rehab experience enjoyable for a resident.
• The nurses at Harrington House were kind and considerate to a resident during their stay.
• The facility was nice and clean, according to several friends who visited a resident.
• One reviewer was amazed by their progress during therapy at Harrington House and went home sooner than expected.

Cons

• "DO NOT send anyone that you care about to this facility!"
• "Please stay away from this place!"
• "This facility is NOT SAFE for defenseless patients."
• "Staff is unprofessional rude and hard to work with."
• "Understaffed, Not clean, smelled of poop and pee."
• "I never wanted to go to rehab."
• "I was very concerned with the conditions found when I visited a relative at this facility."
• "Not the worst I have seen."
• "Night staff could have been far better."
• "Lack of care for residents."

Review

Harrington House, a facility that provides rehabilitation and care for patients, has received mixed reviews from individuals who have had loved ones stay there. One reviewer expressed their frustration with the facility's handling of COVID-19 protocols. Despite being told repeatedly that they couldn't administer the COVID vaccine to their mother, the reviewer was disappointed that they couldn't visit her in her room and had limited visitation hours. They also mentioned concerns about the staff's ability to assist her during rehabilitation, as she ended up being harnessed in and out of bed due to the staff finding it too difficult to provide assistance.

Another individual shared their negative experience regarding their husband's stay at Harrington House. They claimed that he was sent home without teeth and a feeding syringe. Furthermore, they discovered untreated ulcers on his lower body, which were not present before his stay at the facility. The reviewer criticized the administrative staff for being unhelpful and focused on extracting as much money as possible from families.

Safety concerns were raised by a third review, stating that the facility is not safe for vulnerable patients. The reviewer highlighted instances where oxygen tanks were left empty, oxygen levels weren't monitored properly, medications weren't given appropriately, and family members weren't notified when their loved one was unresponsive and taken to the hospital alone. Additionally, belongings went missing after transfer to another facility.

Staff professionalism and communication issues were mentioned by another dissatisfied customer. They found some members of the nursing staff rude and difficult to work with. The reviewer felt unwelcome during their visits due to poor communication between staff and families or contractors visiting the facility.

Another depiction of inadequate staffing was outlined by someone who praised their sister for taking their mother back home rather than leaving her at Harrington House. They described an overwhelming smell of urine and feces within the facility due to two caregivers attending to 30 patients.

On a more positive note, one individual shared a successful rehabilitation experience at Harrington House. They praised the amenities provided, such as a comfortable room with satellite TV and access to a laptop. The reviewer commended the food quality and mentioned that the chef visited them several times. The progress made during therapy under the patio was highlighted, along with the motivation received from the nursing staff.

A different perspective was shared by someone whose relative had a disappointing experience at Harrington House. They observed the lack of quality in the food, which their relative refused to eat. The reviewer criticized the facility for not making an effort to provide alternative options and noted that no therapy or dressing had been administered by early afternoon.

Contrary to other negative reviews, one individual expressed surprise at their mother-in-law's positive experience during her stay at Harrington House. They were impressed by the creativity of the therapists and kindness shown by nurses. Their mother-in-law's friends also had positive opinions about the cleanliness of the facility.

In summary, Harrington House has received mixed reviews regarding various aspects of its care and services. Concerns have been raised about COVID-19 protocols, inadequate staffing levels leading to neglect or ineffective communication, lost belongings, poor-quality food, and inadequate therapy or treatment administration. However, there were also some positive experiences where individuals praised amenities provided and appreciated therapist creativity and nursing staff kindness.

Parks

• Francis William Bird Park (1.2 miles)
• Hinckley Playground (4.1 miles)
• Houghton's Pond (7.5 miles)
• Borderland State Park (8.1 miles)
• Cutler Park (8.1 miles)
• Natick Common (9.9 miles)
• Almont Park (10 miles)

Cafes

• Brookside Cafe (1.2 miles)
• Panera Bread (1.7 miles)
• Starbucks (2.1 miles)
• Starbucks (2.1 miles)
• Dunkin' Brands (5.8 miles)
• Cilla's Coffeehouse (6.1 miles)
• Starbucks (6.8 miles)

Restaurants

• Wendy's (1.7 miles)
• Castle Island Brewing (1.9 miles)
• Rico's Pizzeria (2.8 miles)
• C.F. McCarthy’s (4.4 miles)
• Yard House (5.1 miles)
• Crescent Ridge Dairy (5.1 miles)
• Eggs & Thai Cafe (6.2 miles)

Physicians

• Dedham Medical Associates (1.8 miles)
• Guild Medical Center (1.9 miles)
• Pediatric Associates of Wellesley (3.5 miles)
• The Foxboro Center For Women's & Family Health (4.7 miles)
• Brigham & Womens Mass General Healthcare Center (5.6 miles)
• Dedham Medical (6.9 miles)
• SMG Foxboro Family and Internal Medicine (8.1 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.7 miles)
• Wegmans (4.7 miles)

Places of Worship

• Saint Catherine of Siena Parish (2.4 miles)
• Saint Joseph's Parish Center (9.3 miles)
• First Baptist Church (9.3 miles)
• St Mary's Church Mansfield (9.3 miles)

Transportation

• Canton Junction Station (3.9 miles)
• Route 128 station (5.1 miles)
• MBTA Commuter Rail (5.3 miles)
• Norfolk Transfer Station (6.3 miles)
• Readville (6.9 miles)
• Mansfield Railroad Station (9.4 miles)

Hospitals

• New England Baptist Outpatient Care Center (4.9 miles)
• West Roxbury VA Hospital (7.9 miles)

Theaters

• Showcase Cinema de Lux Randolph (8.6 miles)