South Dennis Healthcare in South Dennis, MA

1 Love Lane, South Dennis, MA 02660

For more information about senior living options: (844) 490-3973

2.9 from 20 reviews
5 stars
7
4 stars
3
3 stars
0
2 stars
1
1 stars
9

Skilled Nursing Facility

Overall Review of South Dennis Healthcare

Pros

  • pro The new hires have transformed the facility into a beautiful place with excellent care.
  • pro The food is excellent and the staff are friendly.
  • pro The staff are attentive, patient, and kind.
  • pro The administration is very helpful and hands-on as part of the team.
  • pro The staff keep families updated on residents' progress.
  • pro The facility is consistently clean and maintains meticulous safety measures.
  • pro Residents are well cared for, well fed, and live in a supportive, close-knit community.
  • pro Therapy services are good and effective.
  • pro Residents stay socially engaged through meaningful activities.
  • pro The staff are professional, respectful, and understanding.

Cons

  • pro They described it as the worst experience of their life, citing incompetence, no clear leadership, and reliance on agency staff.
  • pro They said the food was awful and terribly salty.
  • pro They labeled the social worker as useless.
  • pro They reported call bells going unanswered for long periods, sometimes up to an hour.
  • pro They alleged residents were abused and neglected, with some aides lazy and lacking compassion.
  • pro They described the facility as dirty and in disrepair, with mold, leaks, and broken toilets.
  • pro They warned to avoid the place and not leave a loved one there.
  • pro They noted pervasive use of agency staff, a lack of staff loyalty, and poor communication about care and Covid-19 information.

Review

South Dennis Healthcare is best suited for families prioritizing rehabilitative care and social vitality for their loved ones. The recent changes in staff and leadership have shifted the atmosphere toward attentive, friendly care with a clear emphasis on therapy, meals, and engagement. The facility can serve seniors who need rehab after a hospitalization, as well as residents with advancing dementia who benefit from structured activities, regular meals, and a tightly knit community. For long-term needs, the strongest case rests on the idea that skilled therapy teams and a communicative administration can help residents regain function and enjoy daily life in a manageable, active environment.

Those who should consider alternatives are families with high sensitivity to staffing continuity and adherence to standards. The most serious concerns echoed in reviews - persistent understaffing, reliance on agency personnel, delayed response to call lights, and perceived gaps in accountability - create a tension that can undermine safety. For families prioritizing uniform, licensed nursing coverage, predictable management, and consistently high-quality meals without exception, there are better options. Also, if a loved one requires a consistently quiet, low-stress setting with minimal administrative turnover, this community may not be the ideal match.

On the plus side, the new hires and refreshed leadership have produced tangible gains. Residents repeatedly note improved care, friendlier staff, and a dining program that is actually enjoyable. Therapy is highlighted as a standout, with several families describing successful rehabilitation outcomes and a staff that coordinates well with families. Administration being hands-on and communicative adds a layer of confidence for relatives who cannot be onsite daily. The unit-level attention - matching residents well, keeping the social calendar active, and maintaining a clean environment - creates a sense of purpose and daily structure that can accelerate recovery and support longer stays.

However, the darker thread across many accounts cannot be ignored. The most damaging concerns center on leadership gaps and inconsistent staffing, with some families reporting care lapses, unresponsive call bells, and contradictory information. Several reviews describe a facility reliant on agency staff, with questions about licensing and loyalty to the operation. Food quality is not universally reliable, with reports of meals that are too salty or unappealing. Maintenance and safety complaints - damp conditions, mold, broken fixtures, and delayed assistance - underscore why some families feel compelled to look elsewhere. In the worst cases, assertions of neglect or mistreatment are voiced by multiple respondents, creating a deep trust deficit.

Still, the favorable elements offer real compensating value in the right circumstances. For a resident who responds to hands-on therapy, benefits from daily social activities, and requires steady but moderate supervision, the positives can meaningfully offset some concerns. Where therapy delivers tangible gains, and where management remains engaged and transparent, families can experience reassurance through regular updates and visible teamwork. The presence of a cohesive unit pairing residents and the capacity to tailor experiences to individual needs adds practical value, especially for dementia care where engagement matters daily.

Bottom line: South Dennis Healthcare presents a mixed but actionable profile. If rehabilitation outcomes, engaging programming, and a refreshed, responsive staff are the priority, this community deserves a serious look, provided a careful on-site evaluation confirms consistent staffing and safety practices. If enduring staffing instability, patient safety risks, and inconsistent meal quality are deal-breakers, alternatives should be explored. The decision hinges on balancing the value of strong therapy and social connection against the real-world risks implicit in the reviews. For families willing to monitor care closely and advocate actively, this site can be a workable choice; for others, it is wiser to steer toward options with a steadier daily operation and a proven governance track record.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Barnstable Mun Boardman Polando (8 miles away) Barnstable Mun Boardman Polando (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

South Dennis Healthcare in South Dennis, MA is a vibrant and well-equipped assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in self-care and grooming, as well as enjoy the convenience of cable or satellite TV in their living spaces.

South Dennis Healthcare also provides community operated transportation for residents, ensuring they can easily access various destinations within the area. A computer center is available for those who wish to stay connected online, while a small library offers a quiet space for reading and relaxation.

The dining room at South Dennis Healthcare serves delicious meals prepared by professional staff, providing restaurant-style dining experiences for residents. The kitchenette is perfect for those who prefer to cook their own meals or entertain guests in their own private space.

For recreational activities, residents have access to a fitness room equipped with exercise equipment and wellness programs designed to keep them physically active and mentally stimulated. Gaming rooms offer opportunities for friendly competition and socialization, while outdoor spaces provide a serene environment to enjoy fresh air and nature.

At South Dennis Healthcare, residents can expect personalized care services such as assistance with activities of daily living like bathing, dressing, and transfers. The dedicated staff also ensures proper medication management and diabetes diet adherence for those with special dietary restrictions. Mental wellness programs are available to support the emotional well-being of residents.

Transportation arrangements are made both for non-medical purposes as well as doctor's appointments to ensure residents can access necessary medical care conveniently. Housekeeping services are provided to maintain cleanliness in living areas.

Convenience is key at South Dennis Healthcare with move-in coordination services offered to ease the transition process for new residents. Wi-Fi/high-speed internet connectivity is available throughout the facility so that residents can stay connected with loved ones or engage in online activities.

Additionally, the community is surrounded by various amenities in close proximity including cafes, parks, pharmacies, physicians, and restaurants. Residents can enjoy the convenience of nearby options for dining, entertainment, and medical support.

South Dennis Healthcare strives to create a welcoming and comfortable environment for its residents, providing top-notch amenities and care services to enhance their quality of life.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (2.2 miles)
  • Shaw's Pharmacy (2.7 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (4.1 miles)
  • Walgreens (4.6 miles)
  • CVS Pharmacy (4.8 miles)

Physicians

  • CareWell Urgent Care (1.1 miles)
  • Cranberry Square Dermatology (1.2 miles)
  • Inmed Diagnostic Women's Center (1.2 miles)
  • Puzio Eyecare Associates (1.5 miles)
  • Cape Cod Medical Center (2.1 miles)
  • Pleasant Lake Medical Offices (3 miles)
  • Bass River Pediatric Associates (3.7 miles)

Parks

  • Johnny Kelley Park (1.4 miles)
  • Drummer Boy Park (3.7 miles)
  • Nickerson State Park Area 1 (7.4 miles)
  • Nickerson State Park (7.4 miles)

Restaurants

  • Domino's Pizza (2.1 miles)
  • Noble House (2.2 miles)
  • The Oyster Company (2.3 miles)
  • Mooncussers Tavern (2.7 miles)
  • Ardeo (2.7 miles)
  • Sundae School (2.7 miles)
  • Sand Dollar Bar & Grill (2.8 miles)

Cafes

  • Three Fins Coffee Roasters (2.7 miles)
  • The Seal Pub And Cafe (3.1 miles)
  • Snowy Owl Coffee Roasters (6 miles)
  • Lighthousekeeper's Pantry (6 miles)
  • The Kitchen Cafe (6.1 miles)
  • Bagels & Beyond (6.9 miles)
  • Old King’s CoffeeHouse (7.6 miles)

Hospitals

  • Long Pond Medical Center (5.2 miles)
  • Cape Cod Hospital (7.9 miles)
  • Family Care Program-Cpe Cod Hospital (7.9 miles)
  • Marian G. and Stephen P. Mugar Building (7.9 miles)

Frequently Asked Questions

Where is South Dennis Healthcare?

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