Wingate At Harwich

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Wingate At Harwich Wingate At Harwich Wingate At Harwich

Wingate At Harwich

111 Headwaters Drive, Harwich, MA 02645

For more information about senior living options: (844) 490-3973

2.4 from 21 reviews
5 stars
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Skilled Nursing Facility

Overall Review of Wingate At Harwich

Pros

  • pro The nurses and aides were very professional, vigilant, caring, respectful, and empathetic.
  • pro The food was tasty and nutritious.
  • pro The rooms were very clean.
  • pro The admin staff and social services staff were in regular communication.
  • pro The memory care unit staff are very special and care about their patients.
  • pro The rehab team was exceptional in helping the patient regain ADLs and return home safely.
  • pro Amanda always greeted visitors with a smile.
  • pro The staff were wonderful to the patient and to the family during a difficult time.

Cons

  • pro They called and left a message but never received a callback.
  • pro The call button was broken the entire time, preventing them from calling for help.
  • pro They were told there was a nurse-to-patient ratio of one nurse and two CNAs to 32 patients, leaving little time for individual care.
  • pro They were kept behind a closed door, which made them feel isolated.
  • pro A tube was caught in the lift and ripped out, causing severe pain and an emergency surgery.
  • pro They waited almost two days to see a doctor, and a nurse told them to call an ambulance.
  • pro Clothes disappeared after family members brought them in, with staff saying they'd check with laundry.

Review

Wingate At Harwich is best suited for seniors who need post-acute rehabilitation and can benefit from a structured therapy plan, with families ready to stay actively involved to monitor day-to-day care. The core value proposition here is a rehab-forward environment where progress hinges on intensive therapy and discharge planning. For residents with a clear goal of regaining independence and returning home, the program can deliver tangible gains when oversight by family or a trusted advocate is present to ensure the care plan stays on track. This is not a facility that thrives on hands-off management; it rewards families willing to press for clear communication and timely attention to evolving needs.

Those who should consider alternatives are families seeking consistently reliable, high-touch daily care with prompt response to calls, steady front-line communication, and a consistently clean, safe living environment. The reviews paint a pattern of uneven responsiveness and gaps in basic safety routines, including call buttons that don't stay within reach and delays in medical evaluation. Several accounts point to staffing strain and limited bedside attention, which translates into frustration for residents and anxiety for families. When predictable, around-the-clock attentiveness is non-negotiable, a facility with a stronger daily-care culture may be a more suitable fit.

The strongest upside centers on the rehab capability. When therapy teams are engaged and present, residents make observable strides in function and activity tolerance, with discharge planning that often emphasizes returning home or to a familiar setting. Some reviewers credit therapists and rehab staff with professionalism, knowledge, and a cadence of progress that provides real value in post-acute recovery. Cleanliness and a welcoming public-facing environment are mentioned in some accounts as positives that support comfort during recovery. In short, the rehab component can be compelling enough to offset other gaps for families that weigh functional improvement above all else.

Yet the list of drawbacks is substantial and persistent. Frontline nursing and aides are frequently described as inconsistent or unresponsive, with reports of call bells being hard to reach or not readily accessible to residents. Family members describe miscommunications, delays in essential medical review, and situations where basic safety and hydration were not optimally managed. The sensory atmosphere - odor, noise in common areas, and occasional lapses in room maintenance - appears to undermine confidence in the daily living experience. Food quality and kitchen service are noted by some as variable, which matters for residents who require consistent, appetizing nutrition during recovery.

Safety concerns and accountability emerge as a recurring theme. Several reviews recount troubling incidents or near-misses, a lack of timely follow-through on concerns raised by families, and an impression that staff turnover or training gaps limit the ability to keep a consistently high standard of care. This is not simply a matter of occasional rough days; it reflects a pattern that families must scrutinize. For families evaluating Wingate At Harwich, this means asking pointed questions about incident reporting, staff training, and the mechanisms that ensure continuous improvement across shifts and units. It also means requesting direct access to recent state surveys and discharge summaries to gauge how the facility handles accountability.

In the end, Wingate At Harwich can be a reasonable choice for those prioritizing a robust rehab trajectory and who are prepared to partner closely with the team to compensate for gaps in frontline care. The key is to enter with clear expectations, a plan for regular family involvement, and a readiness to escalate concerns promptly when care standards falter. For families whose primary concern is reliable daily custodial care, consistent, responsive staffing, and strong everyday safety practices, alternatives with demonstrated strengths in those dimensions will likely offer greater long-term peace of mind. Practical next steps include touring the community with a checklist focused on staffing patterns, call-system reliability, and current resident feedback; requesting to observe a shift change; and reviewing the latest state survey findings to form a grounded, apples-to-apples comparison with other nearby options.

Features

Housing

  • 135 resident community capacity 135 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Barnstable Mun Boardman Polando (10 miles away) Barnstable Mun Boardman Polando (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wingate at Harwich in Harwich, MA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each apartment for entertainment. Community-operated transportation is available for residents to easily access nearby destinations, and there is also a computer center for those who wish to stay connected.

Dining is an enjoyable experience at Wingate at Harwich, with a spacious dining room offering restaurant-style meals prepared by professional chefs. Special dietary restrictions are carefully taken into consideration to meet the individual needs of each resident.

For physical fitness, there is a fitness room on-site, allowing residents to exercise and maintain their health. The gaming room provides an opportunity for social interaction and recreation. The outdoor spaces, including gardens, offer serene areas for relaxation and enjoyment.

Housekeeping services ensure that apartments are kept clean and tidy, while move-in coordination helps make the transition to the community seamless. Private bathrooms provide convenience and privacy for residents.

The small library offers a quiet space for reading and intellectual pursuits. Telephone services are provided for staying connected with loved ones, and Wi-Fi/high-speed internet allows residents to access online resources easily.

Care services at Wingate at Harwich include 24-hour call system and supervision for added safety and security. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that medications are taken correctly.

A mental wellness program supports the emotional well-being of residents, while special dietary restrictions are accommodated to address specific health needs. Transportation arrangements can be made both non-medical purposes as well as doctors' appointments.

Residents can enjoy various activities offered by the community such as concierge services for personalized assistance, fitness programs tailored to individual needs, planned day trips to explore the local area, resident-run activities for socialization, and scheduled daily activities to keep residents engaged and entertained.

The location of Wingate at Harwich is convenient with several cafes, parks, pharmacies, physicians, restaurants nearby. In case of medical emergencies, there is also a hospital in close proximity.

Wingate at Harwich offers a comfortable and enriching lifestyle for seniors in a supportive and vibrant community where their needs are met with compassion and professionalism.

Nearby Places of Interest

This part of Harwich, Massachusetts offers a convenient location for senior living with a variety of medical offices, pharmacies, and hospitals in close proximity. The physicians located nearby provide quality healthcare services, including primary care and specialty services such as endocrinology and ophthalmology. There are also several cafes and restaurants within a few miles for dining options and socializing. Additionally, the area offers easy access to parks like Drummer Boy Park and Johnny Kelley Park for outdoor activities and relaxation. Overall, this part of Harwich provides a balanced mix of healthcare resources, dining options, and recreational opportunities that contribute to a comfortable and convenient lifestyle for seniors.

Physicians

  • Pleasant Lake Medical Offices (0.7 miles)
  • Li Li Dr Fontaine Medical Center Harwich (2.9 miles)
  • Endocrine Center of Cape Cod - Harwich (2.9 miles)
  • Fontaine Primary Care (2.9 miles)
  • Mass. Eye and Ear (2.9 miles)
  • Crossroads Medical (3 miles)
  • Harwich Primary Care (3.4 miles)

Cafes

  • The Seal Pub And Cafe (1.5 miles)
  • Snowy Owl Coffee Roasters (4.4 miles)
  • The Kitchen Cafe (4.5 miles)
  • Three Fins Coffee Roasters (4.7 miles)
  • Chatham Perk (6.5 miles)
  • Snowy Owl Coffee Espresso Bar (7 miles)
  • Chatham Village Cafe (7.2 miles)

Restaurants

  • Mooncussers Tavern (2 miles)
  • Brax Landing Restaurant (2.9 miles)
  • Schoolhouse Ice Cream (2.9 miles)
  • Domino's Pizza (3 miles)
  • Noble House (3.1 miles)
  • The Oyster Company (3.4 miles)
  • Corner Store- Chatham (3.7 miles)

Pharmacies

  • Shaw's Pharmacy (2.3 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • Osco Pharmacy (3.5 miles)
  • Stop & Shop Pharmacy (3.6 miles)

Hospitals

  • Long Pond Medical Center (2.9 miles)

Parks

  • Drummer Boy Park (3.6 miles)
  • Johnny Kelley Park (3.7 miles)
  • Nickerson State Park Area 1 (5.6 miles)
  • Nickerson State Park (5.6 miles)
  • River Road Boat Launch (7.8 miles)

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