Saugus Rehab And Nursing in Saugus, MA
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266 Lincoln Avenue, Saugus, MA 01906
For more information about senior living options: (844) 490-3973
The staff are caring, patient, and compassionate toward residents. The facility’s grounds and common areas are well kept, with residents often socializing there. The food is good and residents are treated kindly by the staff. The staff are friendly, helpful, and responsive, and management is attentive to concerns. The team demonstrates kindness and works to advocate for residents’ happiness and well-being. The facility has improved with new talent and is described as stellar, earning five stars. It is highly recommended by reviewers for its care quality and welcoming atmosphere.
The facility suffers from poor management and poor communication. Rooms were consistently filthy and sanitation was not maintained. CNAs and LPNs were often rude and dismissive. There were unacceptable delays in responding to residents in distress. The facility lacked basic security and oversight, with no sign-in process or control over visitors. Administration was inaccessible and families received little support or accountability. Belongings were frequently lost or stolen and not returned promptly. The environment felt unsafe and resembled a jail more than a care facility. Understaffing and reports of neglectful or cruel care were common.This community is best suited for seniors who prioritize genuine warmth and daily accessibility of frontline caregivers, and who are seeking a small, intimate setting for rehabilitation or skilled nursing. When the day-to-day team is paying careful attention, residents can experience meaningful interactions, steady assistance, and a sense of being known by name. The strongest upside lies in the personal connections that emerge from a compact staff footprint, where caregivers, nurses, and social workers can develop relationships and advocate directly for a resident’s needs. For families who want a facility where staff appear consistently present during daytime hours and where a resident can rebuild mobility or recover from procedures with hands-on guidance, this site can feel workable in the moment.
Yet there are clear reasons to consider alternatives before committing, especially for residents with higher safety demands, memory-care needs, or a priority on flawless cleanliness and robust administrative oversight. A recurring theme across reviews is that systemic mismanagement and communication gaps can undermine even well-meaning caregiving. Prospective families should be wary if the priority is a tightly run operation with transparent leadership, reliable family updates, and rigorous safety protocols. The facility’s history of inconsistent responsiveness, reports of neglect, and questions about administration’s accessibility make this a place to evaluate against stronger-regulated peers with proven track records in incident response and accountability.
The favorable testimonies build a useful counterpoint to the negatives. When staff members take the time to listen, show compassion, and work together to meet a resident’s needs, families report tangible benefits: residents feel safe, routine and care plans feel cohesive, and the overall atmosphere can be respectful and supportive. In several reviews, the caregiving team , including nurses and aides , is praised for kindness, patience, and a willingness to go the extra mile to help residents participate in activities and stay engaged. The small size of the operation appears to foster a sense of community, with common areas that encourage socialization and daily opportunities for interaction. For a resident who values personal attention and can thrive with consistent daytime coverage, these strengths can translate into meaningful quality of life.
However, the cons are pervasive and serious enough to tilt the decision one way for most families. Management and communication repeatedly emerge as the primary fault line, with families reporting difficulty reaching administrators, delays in addressing complaints, and a perceived lack of accountability. Cleanliness and safety concerns repeatedly surface: rooms described as dirty or poorly maintained, odors, and instances of delayed response to medical or personal needs. Reports of mismanaged medications, staff shortages, and even alarming anecdotes about patient handling and injuries cast a long shadow over the care experience. The combination of understaffing, aging infrastructure, and inconsistent nighttime coverage creates a risk profile that cannot be ignored, especially for residents transitioning from acute care or living with chronic conditions requiring vigilant supervision.
To navigate with confidence, families should verify several practical considerations before deciding. First, observe care during peak hours and again during off-peak times to evaluate responsiveness and attention to residents’ needs. Request to review current staffing levels, shift patterns, and the administration’s process for handling complaints, incident reports, and family updates. Ask specifically about medication delivery accuracy, wound care procedures, and the facility’s infection-control history, which, in light of past reviews, remains a recurrent risk area. Inquire about memory-care capabilities if dementia or cognitive impairment is a concern, and probe how staff are trained to interact with memory-care residents, as some reviews describe untrained staff and even upsetting behavior by a caregiver. Finally, consider a temporary or transitional plan to test the environment with a clear exit strategy if improvements do not materialize within a defined window.
Overall, the decision hinges on balancing the sincere, day-to-day humanity demonstrated by many caregivers against a pattern of administrative and operational gaps that undermine consistency and safety. For families prioritizing heartfelt interaction, a smaller facility with engaged daytime staff can be a viable option, especially for short-term rehab or transitional care where the resident benefits from familiar faces and a homier, less impersonal atmosphere. Yet for anyone whose loved one requires rigorous oversight, predictable communication with an accountable administrator, or a consistently pristine environment, this site demands scrutiny and a careful comparison with better-regulated providers. The prudent course is to keep strong, alternative options in view while pursuing a highly structured trial period if choosing this facility, with explicit milestones and consequences if core safety and care standards are not met. In the end, the community can deliver moments of comfort and connection, but those moments must be weighed against a broader pattern that, for many, renders other facilities more reliable long-term choices.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Saugus Rehab And Nursing in Saugus, MA, is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features several amenities designed to cater to the various needs and interests of its residents. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment purposes, a computer center for staying connected and engaged, and a gaming room for recreational activities. There is also a fully furnished dining room where residents can enjoy restaurant-style dining.
For those who enjoy spending time outdoors, Saugus Rehab And Nursing offers a beautiful garden and outdoor space where residents can relax or engage in outdoor activities. The community also provides housekeeping services to ensure that the environment remains clean and well-maintained.
Residents at Saugus Rehab And Nursing have access to various care services to meet their individual needs. These include assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers 24-hour call system and supervision for added safety and peace of mind.
The dining experience at Saugus Rehab And Nursing is tailored to accommodate special dietary restrictions, ensuring that all residents receive delicious meals that suit their needs. The community also provides medication management services to assist residents with their prescribed medications.
To promote mental wellness, Saugus Rehab And Nursing offers a mental wellness program that focuses on enhancing emotional well-being. Additionally, the community organizes fitness programs and scheduled daily activities to keep residents active and engaged. Planned day trips and resident-run activities are also available for those who love exploring new places or socializing with their peers.
Furthermore, Saugus Rehab And Nursing ensures convenience by offering transportation arrangements for both non-medical purposes as well as transportation to doctors' appointments. They also provide move-in coordination services to make the transition into the community as smooth as possible.
Located conveniently near parks, pharmacies, physicians, restaurants, and places of worship, Saugus Rehab And Nursing offers easy access to various essential services and amenities. With a wellness center and Wi-Fi/high-speed internet available as well, this assisted living community truly strives to provide an exceptional living experience for its residents.
Saugus Rehab And Nursing is located at 266 Lincoln Avenue, Saugus, MA 01906 in Suffolk County, Massachusetts
Saugus Rehab And Nursing on seniors.fyi includes 5 photos including images showing interior, exercise equipment, dining, decor, bedroom, landscaping, windows, trees, and more.
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