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2.4 from 39 reviews
5 stars
8
4 stars
5
3 stars
3
2 stars
2
1 stars
21
Overall Review of West Revere Health Center
common25 reviews mention this
Staff care is inconsistent
Staff interactions come across as inconsistent, with both attentive help and frequent reports of rudeness.
Some residents and families describe staff as sweet, attentive, and respectful, and they mention prompt help from administration when issues came up. Others say CNAs and nurses did not respond to requests, were rude, worked with a poor bedside manner, or spent time on phones instead of assisting residents. Several accounts also describe miscommunication around care tasks, including medication handling and meal delivery.
caveat12 reviews mention this
Cleanliness and condition concerns
Residents and families report serious cleanliness and basic-condition problems.
A recurring complaint is that rooms, bathrooms, and linens were not kept clean, with residents describing dirty bandages, overflowing trash, and laundry left in poor condition. Multiple reviews describe unpleasant odors or feces on the floor, and some mention visible pests or unsafe clutter. A smaller set of reviews take the opposite view, saying the facility and rooms were clean and well kept.
differentiator4 reviews mention this
Therapy support can be a bright spot
Therapy is described as helpful for mobility and recovery goals.
Several residents and families point to therapy as a key reason someone could keep moving, walk again, or work toward going home. One review also describes therapy being limited by insurance and how they continued exercises on their own. The positive accounts focus on therapy staff pushing residents to get up and work through rehabilitation.
common6 reviews mention this
Activities and daily engagement
Activities are offered, but residents differ on how much time it seems to reach.
Many reviews mention activities—like Christmas crafts, resident involvement, word searches or books, and planned engagement through the activities department. At the same time, at least one reviewer says activities were used in a way that took time away from residents, and another describes the overall experience as depressing to visit on weekends. Some reviews also connect meaningful engagement to specific staff members in activities.
common5 reviews mention this
Food quality and meal handling
Dining experiences are mixed, including complaints about meal handling and praise for enjoyment of food.
On the negative side, one review says food was left out cold, and another describes a situation where a resident’s breakfast did not arrive until much later than expected. Positive reviews include comments that residents enjoy the food and that the food was good. One review also notes dietary needs for diabetes and special dietary restrictions as part of meal support.
caveat2 reviews mention this
Dementia care can be a mismatch
Families express caution about fit for residents needing dementia support.
One reviewer says this is not the right place for someone with dementia, emphasizing the importance of keeping clients active and having a consistent routine. Another review describes an Alzheimer’s-focused unit where residents are monitored and access is restricted, though it frames these details as their facility experience rather than an across-the-board guarantee for every resident. Taken together, the reviews suggest dementia support may vary by unit and day-to-day execution.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
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119 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Gen Edw L Logan International (5 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Attentive nursing care with effective rehab and engaging activities (Ana-led program).
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More