Chestnut Woods Rehabilitation And Healthcare Center

Pros

• The staff at Chestnut Woods is welcoming, knowledgeable, and provides excellent nursing care.
• Residents enjoy the bright and clean environment of Chestnut Woods, which feels more like a hotel than a facility.
• The rehabilitation services are outstanding, with therapists who are helpful and dedicated to helping residents regain strength.
• Communication from the staff is generally good, and they respond to questions with enthusiasm and care.
• Many family members express satisfaction with the meals offered and appreciate the well-balanced selections available to residents.
• Staff members show dignity, patience, and compassion in their interactions with residents.
• Overall experiences at Chestnut Woods are positive, leading many to recommend the facility to friends and family.

Cons

• They wish Chestnut Woods had more private rooms.
• There is a lack of communication, as some families have not spoken with anyone.
• The food is described as horrible, and loved ones were not receiving their ordered meals.
• Some staff members, particularly RN's, were reported to be rude and not fulfilling their duties.
• There are concerns about the cleanliness of bathrooms and the need for more frequent cleaning.
• Patients experienced poor responses from nurses and staff when care was needed.
• The facility may feel more like an institution due to a lack of close relationships between staff and residents.
• There are reports of understaffing, especially during evenings and overnights, leading to potential neglect in care.

Review

Chestnut Woods is a facility that has garnered mixed reviews from residents and their families, showcasing both commendable strengths and notable weaknesses. Many reviewers express a deep appreciation for the welcoming and knowledgeable staff, highlighting their friendly demeanor as a significant positive aspect. Families feel reassured knowing their loved ones are in capable hands, with multiple commenters noting the staff's prompt response when assistance is required. This sentiment is echoed throughout several testimonials, where individuals describe their relatives' experiences as overall positive and worth recommending to others.

However, not all feedback leans favorably toward Chestnut Woods. Some visitors have voiced concerns regarding room availability, specifically mentioning a desire for more private rooms to enhance the comfort of residents. Additionally, there have been complaints about communication within the facility; several reviewers felt that they were unable to engage effectively with staff or receive timely updates about their loved ones’ conditions. This lack of communication can be troubling for families who wish to be informed about their relatives’ care and progress.

The quality of food served at Chestnut Woods has also drawn criticism from some families who felt that meals did not meet expectations. Instances were reported where residents received incorrect orders or faced difficulties in meal selection. Additionally, comments about slow response times for showers suggest potential areas for improvement in fulfilling basic resident needs efficiently. While some acknowledge that the overall nursing care remains satisfactory despite such shortcomings, it becomes evident that consistency across service areas could significantly elevate the experience.

Moreover, while many praised the cleanliness and bright atmosphere of Chestnut Woods—describing it almost like a hotel—others pointed out the necessity for improvements in handling cleanliness standards, particularly concerning bathrooms and patient hygiene practices. Maintaining impeccable cleanliness is crucial not only for aesthetic reasons but also for the health and well-being of all residents.

In terms of rehabilitation services offered at Chestnut Woods, numerous family members expressed satisfaction with therapy programs available including physical therapy and occupational therapy. They noted how these services contributed positively to their loved ones' recovery process, with individual therapists receiving high marks for their approachability and enthusiasm towards helping patients regain strength and mobility.

Contrastingly, some families shared unsettling experiences where insufficient staffing led to inadequate attention given to their loved ones during critical periods of recovery or even citing instances where patients’ conditions deteriorated without timely intervention. These accounts prompted serious concern over whether facilities are adequately staffed during evenings and nights when supervision tends to wane.

In conclusion, while Chestnut Woods certainly possesses qualities that many residents cherish—such as its clean environment, amiable staff members, effective rehabilitation services—it still faces challenges regarding aspects like communication consistency and food quality which need addressing to strengthen its overall reputation further. Families seeking care options must weigh these factors carefully based on personal priorities alongside the glowing endorsements shared by other patrons regarding social interactions within a supportive setting enriched by dedicated caregivers.

This part of Saugus, Massachusetts offers a range of amenities and services that cater to seniors looking for convenience and comfort. With multiple pharmacies such as Walgreens and CVS nearby, accessing medications and healthcare supplies is easy. There are also various dining options including familiar chains like McDonald's and Hooters, as well as local favorites like Kelly's Roast Beef. Places of worship like The Church of Jesus Christ of Latter-day Saints provide spiritual support, while parks like Melrose Common offer opportunities for outdoor recreation. Nearby medical facilities such as North Suburban Orthopedic Associates and Eye Center of the North Shore ensure quality healthcare access. Additionally, transportation options like Wellington Station and Assembly Station make it convenient to get around the area. Overall, this part of Saugus provides a comfortable and accessible environment for seniors seeking a vibrant community to call home.

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.4 miles)
• Walgreens (3.6 miles)

Restaurants

• McDonald's (1.6 miles)
• McDonald's (1.7 miles)
• Hooters (1.9 miles)
• Kelly's Roast Beef (2.2 miles)
• McDonald's (2.3 miles)
• Kelly's Roast Beef (2.4 miles)
• Soc's Icecream (2.7 miles)

Places of Worship

• The Church of Jesus Christ of Latter-day Saints (2.1 miles)
• Lynn Spanish Branch Latter-day Saints (2.1 miles)
• First Church Nursery School (3.9 miles)

Parks

• Melrose Common (3.2 miles)
• Middlesex Fells Reservation (5.3 miles)
• John M. Devir Park (5.4 miles)
• Sheepfold, Middlesex Fells Reservation (5.9 miles)
• Medford St Dog Park (6.4 miles)
• Salem Dog Park (6.5 miles)
• LoPresti Park (6.6 miles)

Physicians

• North Suburban Orthopedic Associates (3.6 miles)
• Eye Center of the North Shore (4 miles)
• Microsurgical Eye Consultants (5 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (5.9 miles)
• Lahey Clinic Peabody (6 miles)
• Sports Medicine North (6 miles)

Cafes

• Panera Bread (4.9 miles)
• Starbucks (6 miles)
• Perfecto's Caffe (6.1 miles)
• Starbucks (6.3 miles)
• Starbucks (6.5 miles)
• Starbucks (6.5 miles)
• Starbucks (6.8 miles)

Hospitals

• Childrens Hospital Peabody (5.1 miles)
• Spaulding Rehabilitation Hospital (6.2 miles)

Transportation

• Wellington Station (5.8 miles)
• AirFrance Graf Lounge (6.2 miles)
• Terminal E (6.2 miles)
• Assembly Station (6.3 miles)
• The Lounge (6.3 miles)
• Terminal C (6.4 miles)
• Unified Rental Car Center (6.5 miles)

Theaters

• AMC Assembly Row 12 (6.2 miles)