405 River Street, Mattapan, MA 02126
For more information about senior living options: (844) 490-3973
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The nursing staff was amazing and the activities were enjoyable. The staff are kind, caring, and treat residents with dignity and respect. The staff truly care about the residents at Mattapan Health & Rehab. The facility is bus-accessible and supports a strong Haitian community with Creole-speaking staff. Staffing improvements have led to better patient care. The receptionists' smiles warm visitors, and the staff are welcoming and accommodating. Many staff members have worked there for years, showing dedication to serving residents. The therapies and rehab services are excellent.
They describe being placed in a room with other residents and report that the emergency cord did not work, risking their safety. They do not recommend the facility, calling it unprofessional and slow to communicate. They allege a mouse infestation and pervasive odors, describing the place as unsanitary and dilapidated. They state that the staff are rude and unprofessional and argue loudly in front of patients. They claim belongings were lost and that transportation scheduling was mishandled, causing delays. They assert that staff neglect basic hygiene and daily care for patients. They say the facility should be shut down or heavily remodeled due to pests, stains, and overall decline. They report theft by staff and a general lack of trust in the care provided. They note language barriers in English that hinder clear communication with staff.This community is best suited for families that prize warm, relationship-driven caregiving and a consistent, culturally attuned staff over polished resort-style amenities. Mattapan Health & Rehabilitation Center often stands out to families who value long-tenured nurses, aides, and activity staff who know residents by name and history. The facility's strong Haitian Creole-speaking presence, accessible bus service, and a caregiving culture that emphasizes dignity, patient-centered wound care, and robust social services make it a practical home for residents who thrive on personal connection and predictable routines more than glitz or high-end features.
Those considering alternatives should pay close attention to cleanliness, safety, and administration. A sizeable portion of reviews warn about serious lapses ranging from pest and odor issues to inconsistent housekeeping and miscommunication about care and logistics. Some families report alarming experiences around emergency responsiveness, room assignments, and transportation scheduling, with claims that urgent needs were not promptly addressed. Language barriers and uneven staff coordination also surface in several accounts, suggesting that families who require highly transparent, rapid, and uniformly professional communication may prefer other communities or insist on rigorous, upfront oversight if selecting Mattapan.
The strongest positives at Mattapan center on staff devotion and resident engagement. Long-standing staff relationships emerge repeatedly as a stabilizing force, with caregivers who know residents' histories and preferences, prioritize respectful treatment, and collaborate across wound care, hospice, therapy, and recreational programs. The activity program, led by attentive coordinators, is described as meaningful - providing trips, daily activities, and social engagement that give residents a sense of purpose and community. The on-site social services team is highlighted for connecting families with local resources and supporting safe transitions back home or into community care, while the facility's cultural dining options and multilingual staffing create a welcoming environment for a diverse resident population.
Yet the downsides cannot be ignored, and they significantly shape risk assessment. The most troubling threads involve cleanliness and safety: explicit reports of mouse presence, persistent odors, stained curtains, and rooms that feel understaffed or poorly maintained. Several families recount frustrating experiences with communication gaps, delayed responses to concerns, and perceived disorganization in daily operations, including transportation scheduling and care plans. A number of reviews also allege disrespectful or inattentive behavior from some staff members and, in extreme cases, allegations of theft or neglect. Taken together, these factors create real concern about reliability, safety, and the consistency of daily life for a resident with complex needs.
The pros - relational care, dedicated professionals, rehab and activity emphasis, and culturally attuned services - can offset the cons for residents who value continuity of care and a sense of family within the facility. For a senior who benefits from therapists, consistent nursing attention, and a daily rhythm that includes social and spiritual or cultural activities, Mattapan can deliver meaningful quality of life even amid maintenance and communication challenges. The institution's ability to adapt under new management, as some reviews note, further suggests that problems are identifiable and solvable when administrators stay engaged with front-line staff and families. For many, these strengths tip the balance toward choosing Mattapan, provided expectations are aligned with the realities on the ground.
Practical decisions should be grounded in verifiable observations and direct conversations before committing. Prospective families should arrange a thorough in-person tour during typical operating hours with the chance to observe nurse-aide interactions, housekeeping standards, and the responsiveness of the front desk. Ask pointed questions about emergency call responsiveness, pest control measures, and room assignments, including how quickly urgent needs are addressed and how discrepancies are communicated. Request to speak with healthcare staff, therapy teams, and the activity director about a realistic daily schedule, and verify language supports and the availability of Haitian Creole-speaking caregivers. Finally, demand current references from current residents or families about recent experiences with cleanliness, transportation reliability, and discharge planning; if these elements prove inconsistent, the prudent move is to compare other communities that demonstrate uniform safety, cleanliness, and dependable communication.
85 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mattapan Health & Rehabilitation Center in Mattapan, MA is a premier assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.
Residents can enjoy the convenience of having their beauty needs met at the on-site salon, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, while the computer center allows residents to stay connected and engaged with technology.
Meals are served in a spacious dining room with restaurant-style dining, ensuring that residents receive nutritious and delicious food. Housekeeping services are provided to keep living spaces clean and tidy, while move-in coordination helps make the transition process seamless for new residents.
The community boasts several recreational areas including a fitness room for physical activity, a gaming room for leisurely enjoyment, and a small library for quiet reading. Outdoor space provides an opportunity for fresh air and relaxation in the beautiful garden.
Regarding care services, residents can rest assured knowing that they have access to 24-hour call systems and supervision, ensuring their safety at all times. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their prescribed medications accurately.
The community understands the importance of mental wellness and offers a dedicated program to support residents' emotional and psychological well-being. Special dietary restrictions are accommodated through diabetes diets and other dietary modifications.
Residents can take advantage of transportation arrangements both for non-medical purposes and specifically for doctor's appointments. For those who prefer staying on-site, there is a wellness center where various health-related activities take place.
In terms of connectivity, Wi-Fi/high-speed internet service is available throughout the facility.
Additionally, concierge services are provided to cater to residents' individual needs. Fitness programs keep residents active and healthy while planned day trips offer opportunities for exploration outside the community. Resident-run activities and scheduled daily activities ensure that there is always something engaging to participate in.
The community also takes pride in its location, with several cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals conveniently nearby. This provides easy access to various amenities and healthcare services for residents.
Overall, the Mattapan Health & Rehabilitation Center offers a comprehensive and enriching assisted living experience, providing residents with the support they need to live a vibrant and fulfilling life.
Mattapan Health & Rehabilitation Center is located at 405 River Street, Mattapan, MA 02126 in Suffolk County, Massachusetts
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