Crestview Manor Nursing Home

Pros

• The facility has a terrific, caring nursing staff and administrator.
• It is a small, clean, and well-organized nursing home where residents are not neglected and receive exceptional personal attention.
• The seniors are described as great people and a blessing to care for.
• The home is beautiful with an amazing team, a wonderful place for loved ones.
• The staff and personal care at Phillips Manor provide peace of mind and comfort.

Cons

• The facility was described as bare-bones and overpriced, not the lavish but expensive place one might hope for.
• RNs were paid very low, and the administration would not negotiate.
• A nurse was scheduled for a shift she did not agree to, which caused bad feelings and heightened scrutiny for a new employee.

Review

This small, independent nursing home emerges from the reviews as a place where genuine care and personal attention are the norm. The overall sentiment from families is that the staff, led by a caring administrator, truly prioritizes the wellbeing of residents. While the facility is described as modest and not the opulent type some hope for, the praise centers on dependable, compassionate care and a family-like atmosphere. Those who visit talk about a community that feels intimate and attentive, with staff members who take time to connect with residents and their loved ones.

Several reviewers highlight the physical setup as a simple, no-frills environment that focuses more on people than on luxury. It's described as small and bare-bones, yet almost immediately contrasted with the belief that no one is neglected. The emphasis is on cleanliness, organization, and a steady routine that keeps residents safe and comfortable. In this view, the facility's modest size becomes a strength, allowing caregivers to know each resident well and respond quickly to changing needs.

One voice among the reviewers offers a candid clarification about the realities of working there. A former nurse describes a situation in which pay was very low and non-negotiable, and she encountered a scheduling decision that she did not agree with, which led to tension and increased scrutiny for a new staff member. Despite that challenging experience, this reviewer also acknowledges the residents themselves as wonderful people and a blessing to care for, underscoring a respect for the seniors who call the home their temporary or long-term residence.

Beyond the professional perspective, families express deep gratitude for the home's atmosphere and the people who make it feel like a caring family. One review speaks warmly about a resident named Uncle Stephanos, emphasizing that the home is "such a beautiful" place with an "amazing team" and a heartfelt thanks for the care provided. The sense of trust conveyed is tied to the belief that the staff's dedication translates into meaningful, daily acts of kindness and support for the resident and the family.

Another family shares a powerful endorsement centered on peace of mind and comfort. They describe being very happy with the staff and the personal care their grandmother receives, noting that they have not felt this kind of reassurance since she was at home. The grandmother's comfort and happiness are highlighted as indicators of the home's success in balancing professional care with a comforting, homelike environment. The tone conveys a genuine conviction that this facility offers a blessed and stabilizing place for a beloved family member.

Taken together, the reviews paint a portrait of a small, clean, well-organized nursing home that excels in compassionate, individualized attention. Families repeatedly point to the warmth and competence of the caregiving team and to the administrator's leadership as central to the positive experiences. While one former employee raises concerns about compensation and scheduling pressures, the overarching message from residents and their families is one of gratitude, trust, and assurance that their loved ones are valued and well cared for in a beautiful, supportive setting. The facility earns enthusiastic recommendations from those who have entrusted their relatives to its care, with appreciation for the peace of mind and the sense that their loved ones are in good hands.

Located in Lynn, Massachusetts, this neighborhood offers a diverse range of amenities and services suitable for seniors looking for a comfortable and convenient place to live. With multiple places of worship nearby, including the Lynn Spanish Branch Latter-day Saints and Temple B'Nai Abraham, residents can maintain their spiritual practices. The area also boasts numerous dining options, such as McDonald's, Taco Bell, and Kelly's Roast Beef, providing easy access to a variety of cuisines. In terms of healthcare, there are several pharmacies and physicians' offices within a short distance, ensuring easy access to medical services. Additionally, the proximity to parks like Salem Common and Winter Island Park offers opportunities for outdoor recreation and relaxation. With transportation options like MBTA Salem Station and Beverly Hospital nearby, residents can easily access essential services and attractions in the surrounding areas.

Places of Worship

• Lynn Spanish Branch Latter-day Saints (0.8 miles)
• The Church of Jesus Christ of Latter-day Saints (0.8 miles)
• First Church Nursery School (1.1 miles)
• Temple B'Nai Abraham (7.3 miles)
• St Richard Catholic Church (7.5 miles)

Restaurants

• McDonald's (1.3 miles)
• McDonald's (1.4 miles)
• McDonald's (1.6 miles)
• McDonald's (2.8 miles)
• Taco Bell (2.9 miles)
• Dube's (3.3 miles)
• Kelly's Roast Beef (3.6 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.8 miles)

Cafes

• Panera Bread (2.2 miles)
• Starbucks (3.7 miles)
• Starbucks (4.4 miles)
• Jaho Coffee & Tea (4.7 miles)
• Starbucks (4.9 miles)
• Starbucks (5.8 miles)
• Perfecto's Caffe (6.1 miles)

Physicians

• Eye Center of the North Shore (2.3 miles)
• Microsurgical Eye Consultants (4.3 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (5.1 miles)
• Lahey Clinic Peabody (5.2 miles)
• Sports Medicine North (5.2 miles)
• NS Physicians Group (6.1 miles)
• North Suburban Orthopedic Associates (6.4 miles)

Hospitals

• Childrens Hospital Peabody (4.4 miles)
• Beverly Hospital (7.7 miles)

Parks

• Salem Dog Park (4.6 miles)
• Salem Maritime National Historic Site (4.7 miles)
• Salem Common (4.8 miles)
• Crocker Park (5.3 miles)
• Winter Island Park (5.6 miles)
• Castle Rock (5.8 miles)
• Chandler Hovey Park (6 miles)

Transportation

• MBTA Salem Station (4.7 miles)
• AirFrance Graf Lounge (7.7 miles)
• The Lounge (7.7 miles)
• Terminal E (7.7 miles)