Crestview Manor Nursing Home in Lynn, MA

Pros

• The small, independent nursing home has a terrific, caring nursing staff and administrator.
• The facility is a nice, small, clean, and well-organized nursing home.
• The seniors are great people and a blessing to care for.
• The home is beautiful and has an amazing team at Phillips Manor.
• Families are very happy with the staff and personal care at Phillips Manor and highly recommend the facility.

Cons

• The facility paid its RNs very low and would not negotiate, which caused dissatisfaction.
• A nurse was slotted for a shift she didn't agree to, which led to bad feelings and heightened scrutiny for a new member.

Review

Crestview Manor Nursing Home in Lynn, MA is best suited for families seeking a warm, intimate, home-like environment where care quality shows up in personal attention and steady, day-to-day trust. This is not a resort-style facility; it is a small, independent operation that prioritizes relationships over showroom polish. Residents who thrive on familiar faces, predictable routines, and caregivers who know their preferences will find this setting nurturing. The core strength is the staff-driven culture: kindness, attentiveness, and a sense that no one's needs will be overlooked, even if the surroundings aren't lavish.

Those weighing alternatives should consider what matters most in care. If the elder requires expansive amenities, extensive rehab programs, or a highly structured, activity-packed campus, Crestview Manor may fall short. Families shopping for large-scale social programming, spa-like amenities, or high-end finishes will likely push toward bigger centers. Also, for residents needing specialized memory care or aggressive medical therapies, the smaller, more home-oriented model may feel limiting. In doing due diligence, note that a few reviewers reference a different facility name, Phillips Manor, which underscores the importance of confirming Crestview Manor's exact identity during tours and conversations with staff.

The major advantages cut clearly against the backdrop of a modest footprint. The nursing staff and administrator are consistently described as terrific, delivering exceptional personal attention that makes families feel the loved one is truly cared for. Cleanliness and organization emerge as hallmarks, reinforcing a sense of safety and reliability in routine care. The environment feels beautiful in its simplicity - an attractive home atmosphere rather than a clinical arena. When peace of mind is the goal, these elements carry considerable weight: families report that their loved ones are comfortable, settled, and happier than expected, which matters almost more than any luxury amenity.

Where caution is warranted, it centers on scale and resources. The "bare-bones" characterization isn't a flaw so much as a trade-off: fewer bells and whistles, fewer on-site extravagances, and a smaller menu of high-end services. A former nurse's review highlights staffing realities behind the scenes - lower wages and shift disagreements - signals potential volatility in morale and turnover if not actively managed. While the resident population remains positive and well cared for, prospective families should verify current staffing stability, RN coverage, and how the facility handles staffing pressures on weekends and holidays. The strong administration can mitigate these concerns, but diligence remains essential.

For decision-makers, Crestview Manor is a solid fit when the priority is a tight-knit community with consistent caregiving relationships. It works well for seniors who value daily warmth, reliable assistance with activities of daily living, and a kitchen-table sense of home life. It may be less compelling for families seeking upscale interiors, a broad array of specialized therapies, or aggressive rehabilitation timelines. In practice, a thoughtful visit will reveal whether the pace, tone, and intimate scale align with the loved one's temperament and care needs. Given the price point and quality of staff, Crestview Manor represents responsible value for the right resident.

Actionable next steps center on due diligence. Schedule a face-to-face tour and observe how the staff interacts with residents, especially during routine tasks and meals. Ask about the current staff mix, RN availability, and how the shifts are staffed on weekends and holidays. Inquire about daily routines, meal options, and the breadth of activities to ensure they align with the resident's interests and cognitive needs. Compare candidly against other nearby facilities in terms of cost, contract terms, and what is included in monthly rates. In short, Crestview Manor stands out for warmth and reliability in a small setting; those who prize those traits should move forward confidently, while those chasing luxury or extensive rehab capabilities should widen the field to stronger-equipped competitors.

Located in Lynn, Massachusetts, this neighborhood offers a diverse range of amenities and services suitable for seniors looking for a comfortable and convenient place to live. With multiple places of worship nearby, including the Lynn Spanish Branch Latter-day Saints and Temple B'Nai Abraham, residents can maintain their spiritual practices. The area also boasts numerous dining options, such as McDonald's, Taco Bell, and Kelly's Roast Beef, providing easy access to a variety of cuisines. In terms of healthcare, there are several pharmacies and physicians' offices within a short distance, ensuring easy access to medical services. Additionally, the proximity to parks like Salem Common and Winter Island Park offers opportunities for outdoor recreation and relaxation. With transportation options like MBTA Salem Station and Beverly Hospital nearby, residents can easily access essential services and attractions in the surrounding areas.

Places of Worship

• Lynn Spanish Branch Latter-day Saints (0.8 miles)
• The Church of Jesus Christ of Latter-day Saints (0.8 miles)
• First Church Nursery School (1.1 miles)
• Temple B'Nai Abraham (7.3 miles)
• St Richard Catholic Church (7.5 miles)

Restaurants

• McDonald's (1.3 miles)
• McDonald's (1.4 miles)
• McDonald's (1.6 miles)
• McDonald's (2.8 miles)
• Taco Bell (2.9 miles)
• Dube's (3.3 miles)
• Kelly's Roast Beef (3.6 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.8 miles)

Cafes

• Panera Bread (2.2 miles)
• Starbucks (3.7 miles)
• Starbucks (4.4 miles)
• Jaho Coffee & Tea (4.7 miles)
• Starbucks (4.9 miles)
• Starbucks (5.8 miles)
• Perfecto's Caffe (6.1 miles)

Physicians

• Eye Center of the North Shore (2.3 miles)
• Microsurgical Eye Consultants (4.3 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (5.1 miles)
• Lahey Clinic Peabody (5.2 miles)
• Sports Medicine North (5.2 miles)
• NS Physicians Group (6.1 miles)
• North Suburban Orthopedic Associates (6.4 miles)

Hospitals

• Childrens Hospital Peabody (4.4 miles)
• Beverly Hospital (7.7 miles)

Parks

• Salem Dog Park (4.6 miles)
• Salem Maritime National Historic Site (4.7 miles)
• Salem Common (4.8 miles)
• Crocker Park (5.3 miles)
• Winter Island Park (5.6 miles)
• Castle Rock (5.8 miles)
• Chandler Hovey Park (6 miles)

Transportation

• MBTA Salem Station (4.7 miles)
• AirFrance Graf Lounge (7.7 miles)
• The Lounge (7.7 miles)
• Terminal E (7.7 miles)