All Care Resources in Lynn, MA

Pros

• All Care is described as a caring, professional, and attentive agency that does its best to meet clients’ needs, with wonderful therapists who keep in touch when schedules change.
• All Care staff are well trained and educated and provide supportive care to families.
• All Care Hospice provided a dignified and peaceful passing at home, with Denise and Jay being wonderful and June coordinating a veterans ceremony.
• The bereavement support offered by Trish meant a great deal to the family.
• John, the physical therapist at All Care, is highly regarded for his helpfulness, convenient appointments, and effective exercises for recovery.
• The nursing and rehab teams are professional and caring, with staff who communicate clearly with the whole family.
• Many families have benefited greatly from All Care’s knowledgeable and compassionate staff and would recommend them for home care needs.
• Sue Duffy is described as an angel-like nurse, and Geraldine as wonderful, caring, and comforting.

Cons

• They say the company employs people who do not care about future patients.
• They say RN Allison made over six medication errors per day on the patient’s meds.
• They say the nurses are horrible and do not show up to work.
• They say the manager yelled at the patient and shamed them for having a fragrance allergy.
• They say the intake representative was obnoxious with zero communication skills.
• They say the agency left the patient in more pain after PT and the OT did nothing.
• They say the agency engaged in elder neglect by failing to schedule visits and delaying care.
• They say the agency is deplorable, with no compassion, rude behavior, and bullying.

Review

All Care Resources in Lynn, MA, is best suited for families seeking at-home health and hospice services who value a deeply personal, team-based approach to end-of-life care and skilled therapy, and who are prepared to navigate a sprawling agency with variable staffing and administrative quirks. The mix of offerings, home health nursing, physical therapy, occupational therapy, speech therapy, social work, and bereavement support, creates a robust platform for patients who can stay anchored by a consistent point person while leveraging the hospice team for dignified, home-based care. When the plan centers on meaningful bedside care, compassionate nurses, and a comprehensive end-of-life pathway delivered in the patient’s home, All Care can meet those core needs.

Where this community truly shines is in the hospice and long-term home-health dimension, where several families report genuinely compassionate nursing, thoughtful bereavement follow-through, and a sense that caregivers cared deeply about comfort and dignity. Reviews consistently flag the hospice team as the standout component, with individual nurses and social workers delivering warmth, education, and steadiness at a difficult time. Physical therapy and home-health services also receive praise when the therapists are aligned with the patient’s goals and schedule, and when communication remains steady. The upside for families navigating serious illness or post-acute recovery at home is a level of support that can reduce hospital readmissions and bring a sense of relief during overwhelming moments.

Yet the most persistent fault lines emerge from the agency’s operations rather than clinical capability. Chronic staffing turnover, missed or late visits, and uneven communication sap confidence and complicate family logistics. Several reviewers report repeated scheduling failures, rushed encounters, or a lack of proactive outreach, especially on non-emergency days. Administrative friction, erratic intake responses, inconsistent follow-through on care plans, and billing disputes, creates ongoing stress for families already managing complex schedules and insurance requirements. These operational gaps do not negate the clinical strengths; they simply demand that families enter with a clear, proactive plan to supervise, confirm, and escalate care when needed.

To offset these risks, families should insist on a formal care plan with a dedicated case manager and a reliable, predictable visit cadence before any agreement is signed. Request written, itemized visit schedules with times, names of primary caregivers, and escalation steps for missed visits. Probe the agency’s on-call protocol, response times after hours, and the turnover rates of the nursing staff assigned to the case. It is prudent to confirm that a consistent nurse or small care team can be assigned for the majority of shifts, especially for high-need patients. In addition, verify that the agency can integrate with hospital discharge plans and coordinate smoothly with other clinicians involved in the patient’s care. Finally, demand transparent billing practices and a clear point of contact for questions about charges and documentation.

Red flags to watch for are not subtle. Repeated failures to return calls, last-minute cancellations, or telling families they cannot locate a patient’s file are major warning signs of instability. Allegations of neglect, incomplete therapy sessions, or missing equipment orders should trigger immediate escalation and, if unresolved, a hard re-evaluation of whether All Care remains the best fit. While many reviewers praise individual caregivers and the emotional support offered after a loved one’s death, others describe experiences that verge on unsafe or disrespectful, including instances of poor bedside manner, intrusion into personal routines, and inconsistent adherence to care plans. This divergence in experience means performance hinges on who is assigned and how well the office side sustains the care team.

For families who prioritize dignified hospice care and reliable, skilled in-home therapy, All Care Resources offers undeniable value, but only with vigilant oversight. If the central concern is unwavering reliability, rapid communication, and consistently thorough administration, alternatives should be actively explored. Look to providers with a proven record of stable staffing and transparent operations, and consider asking for references from several recent patients with similar needs. In some cases, another VNA/hospice organization or a private-duty model, where a smaller team provides continuous coverage and has a clearly defined chain of command, may deliver the steadiness that all-day, every-day care requires. One review notes that a competing group was markedly more professional; in a system like this, that comparative signal matters.

Ultimately, the decision hinges on balancing compassionate, capable clinical care against the reality of administrative volatility. All Care Resources can be a strong match for families needing hospice or home-health services delivered with empathy and clinical competence, particularly when a patient’s goals are comfort-focused and the home is the preferred setting. However, for families whose priority is rigorous consistency, predictable scheduling, and friction-free communication, it is essential to pursue a tempered due diligence process: demand a dedicated care team, confirm reliable on-call support, implement a clear escalation path, and compare with other providers who demonstrate stronger staffing stability and administrative efficiency. The right choice aligns the patient’s medical needs with a dependable, well-coordinated care ecosystem, ensuring safety, dignity, and peace of mind at every stage.

Located in Lynn, Massachusetts, this neighborhood offers a variety of amenities that cater to the needs of seniors. With several places of worship nearby, such as The Church of Jesus Christ of Latter-day Saints and St Richard Catholic Church, residents have access to spiritual support and community. There are also multiple pharmacies within a short driving distance, ensuring easy access to medications and healthcare necessities. For dining options, there are fast-food chains like McDonald's and Taco Bell, as well as local cafes like Panera Bread and Jaho Coffee & Tea. In terms of healthcare, there are reputable physicians and hospitals in the area, including Eye Center of the North Shore and Childrens Hospital Peabody. Additionally, for recreational activities, seniors can enjoy parks like Salem Common and Winter Island Park. With convenient transportation options from MBTA Salem Station for exploring the surrounding areas, this neighborhood provides a comfortable and well-rounded living environment for seniors.

Places of Worship

• The Church of Jesus Christ of Latter-day Saints (0.4 miles)
• Lynn Spanish Branch Latter-day Saints (0.4 miles)
• First Church Nursery School (1.6 miles)
• St Richard Catholic Church (7.5 miles)
• Temple B'Nai Abraham (7.6 miles)

Restaurants

• McDonald's (0.8 miles)
• McDonald's (1.2 miles)
• McDonald's (1.2 miles)
• McDonald's (3 miles)
• Taco Bell (3.1 miles)
• Kelly's Roast Beef (3.3 miles)
• Dube's (3.7 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.8 miles)

Physicians

• Eye Center of the North Shore (2.4 miles)
• Microsurgical Eye Consultants (4.3 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (5.2 miles)
• Lahey Clinic Peabody (5.2 miles)
• Sports Medicine North (5.2 miles)
• North Suburban Orthopedic Associates (6 miles)
• NS Physicians Group (6.2 miles)

Cafes

• Panera Bread (2.6 miles)
• Starbucks (4.1 miles)
• Starbucks (4.7 miles)
• Jaho Coffee & Tea (5 miles)
• Starbucks (5.4 miles)
• Starbucks (5.8 miles)
• Perfecto's Caffe (6 miles)

Hospitals

• Childrens Hospital Peabody (4.4 miles)

Parks

• Salem Dog Park (4.8 miles)
• Salem Maritime National Historic Site (5 miles)
• Salem Common (5.2 miles)
• Melrose Common (5.5 miles)
• Crocker Park (5.7 miles)
• Winter Island Park (6 miles)
• Castle Rock (6.2 miles)

Transportation

• MBTA Salem Station (5 miles)
• AirFrance Graf Lounge (7.3 miles)
• The Lounge (7.4 miles)
• Terminal E (7.4 miles)
• Terminal C (7.5 miles)