Rehabilitation & Nursing Center At Everett
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289 Elm Street, Everett, MA 02149
For more information about senior living options: (844) 490-3973
The administrator, Ben, is outstanding. The staff have been attentive and caring. The room is spacious and well done. The facility provides the best care and customer service. The grandparents love it there. The customer service was outstanding. The living space is good and loved by the resident. The facility goes above and beyond in providing services. The nursing care is great with no issues encountered. The facility has improved tremendously with updated units and a new atmosphere.
The visiting hours for the facility are limited and appointments are difficult to secure, which is deemed unacceptable. The rooms in the facility are overcrowded with 3 people sharing a room and facing issues such as fighting over the sound of a TV and limited storage space. There is a communication barrier due to staff members who do not speak English fluently, leading to misunderstandings and frustration. Medications are sometimes not ordered on time, resulting in patients going without medication for several days. The kitchen staff does not adhere to dietary restrictions, giving extra food that is prohibited and causing confusion. The overall condition and cleanliness of the facility is described as disgusting, with instances of theft, lack of supervision leading to choking incidents, clients on the floor smelling of feces and urine, and being understaffed. One particular incident highlights a resident's discomfort during personal care being provided by a male aide but no action taken by staff to address the situation or check on the resident's welfare. There is dissatisfaction with how end-of-life care was handled for a resident, with family wishes ignored and negative assumptions made about family members.When it comes to the care and facilities at this particular establishment, the general consensus seems to be positive. The administrator, Ben, is praised for his outstanding work, with families expressing their happiness and satisfaction. The attentive and caring staff receive commendations as well, with loved ones appreciating their dedication in providing excellent care for their relatives.
Despite the limitations caused by the ongoing pandemic that restricts visitation, families have managed to maintain regular contact with their loved ones through daily conversations. While physical visits are eagerly awaited, hearing about the enjoyable activities provided by the facility gives them something to look forward to.
Another reviewer expresses gratitude towards the facility's exceptional care for both of their grandparents. They speak highly of the customer service received, noting that any confusion or requests are promptly addressed. Their grandparents also express contentment with their living arrangements at the facility, further reinforcing their positive experience.
However, there are some criticisms raised in a couple of reviews. One attendee voices frustration over limited visiting hours due to COVID-19 restrictions. They express dissatisfaction at having to wait two weeks for a short visit with their father and deem this unacceptable.
Another reviewer points out overcrowded rooms shared by three individuals who often contend for control over shared amenities like televisions and dressers. They also express concern about laundry services not returning items promptly and emphasize the importance of staff members understanding English fluently. In addition, they criticize delayed medication orders and misinterpretations of dietary restrictions in the kitchen.
Perhaps one of the most severe critiques comes from a relative who shares alarming incidents they witnessed while visiting. They describe neglectful behavior towards residents, under-staffing issues, theft of personal belongings like wallets, lack of supervision leading to choking incidents during meals, unsanitary conditions with individuals smelling of urine and feces on the floor, disregard for safety guidelines, rude treatment towards family members by staff members, and an unsettling incident involving a vulnerable resident's distressing experience with a male caregiver. This reviewer strongly advocates for the facility's closure.
Contrary to this scathing review, another visitor reports a significant improvement in the facility. They observe ongoing construction, contributing to an updated and appealing environment. Residents appear happier, and the nursing care has been satisfactory without encountering any problems. The reviewer's aunt enjoys participating in daily activities, solidifying their positive opinion of the care provided by the staff.
Lastly, one individual recounts their mixed experiences when it comes to visits. Initially, they found everyone to be friendly and attentive towards their aunt's needs. However, subsequent visits were not as positive, with a decline in staff morale evident through a lack of enthusiasm and cleanliness concerns in some parts of the facility.
In conclusion, while there are various opinions about this particular facility, it is clear that positive experiences exist alongside criticisms. The overall consensus leans towards appreciation for the administrator and caring staff who strive to provide excellent care for residents. However, there are valid concerns regarding visiting limitations during the pandemic, overcrowded rooms, communication barriers with staff members who do not speak fluent English, medication management issues, misinterpretations of dietary restrictions in the kitchen, and allegations of neglectful behavior towards residents.
183 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rehabilitation & Nursing Center At Everett in Everett, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents.
For the convenience and comfort of the residents, the community provides a beauty salon, cable or satellite TV, community operated transportation, a computer center, and housekeeping services. Residents can enjoy their meals in the elegant dining room with restaurant-style dining options or choose to prepare their own meals in the fully furnished kitchenette. There are also outdoor spaces such as a garden for residents to relax and enjoy nature.
The community promotes an active and healthy lifestyle by offering a fitness room, gaming room, small library, wellness center, and Wi-Fi/high-speed internet access. Residents can engage in various activities throughout the day such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Care services at this assisted living community are provided around the clock with a 24-hour call system and supervision. Trained staff members assist residents with activities of daily living including bathing, dressing, and transfers. Medication management is also available along with specialized diets for those with diabetes or special dietary restrictions.
Transportation arrangements are made for non-medical needs as well as doctor's appointments. The community is conveniently located near cafes, parks, pharmacies, restaurants, theaters, physicians' offices, and hospitals.
Overall, the Rehabilitation & Nursing Center At Everett offers a comfortable and engaging environment where seniors can receive high-quality care services while enjoying various amenities and participating in enriching activities.
Rehabilitation & Nursing Center At Everett is located at 289 Elm Street, Everett, MA 02149 in Middlesex County, Massachusetts
Rehabilitation & Nursing Center At Everett on seniors.fyi includes 7 photos including images showing interior, hallway, doors, healthcare, caregiver, physical therapy, rehabilitation, building, and more.
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