Chelsea Skilled Nursing And Rehabilitation

Pros

• The rehab facility provided wonderful rehabilitation services that positively impacted the mother's recovery.
• The staff at the rehab facility demonstrated a commitment to patient care through their rehabilitation activities.
• The mother's determination to improve her health was admirable, showcasing her resilience during her stay.
• The facility's environment supported the mother’s rehabilitation goals and encouraged her progress.
• Family members appreciated the efforts made by some staff members who were dedicated to helping patients recover.

Cons

• The rehab facility provided wonderful rehabilitation services, but the overall care was severely lacking.
• Nurses displayed a shocking level of negligence by leaving medical supplies unattended while patients were vulnerable.
• CNAs demonstrated poor hygiene practices by double gloving without sanitizing between patient interactions.
• Residents experienced unacceptable delays in receiving assistance, forcing them to endure soiled conditions during mealtimes.
• Frequent breaks taken by CNAs indicated a lack of dedication to patient care and oversight.
• Staff failed to monitor critical medical needs for diabetic patients, leading to life-threatening situations.
• The facility's failure to check sugar levels overnight resulted in a near-fatal emergency for one patient.

Review

The experience of having a loved one in a rehabilitation facility is often seen as a critical step towards recovery and regaining independence. However, the emotional toll associated with inadequate care can overshadow any progress made within such environments. A concerning account from a daughter whose mother spent three months in a rehab facility reveals a distressing narrative about the substandard care provided during her stay, raising serious questions about the operational protocols and commitment to patient safety in healthcare establishments.

The initial impression of the rehab facility was positive, but this perception quickly deteriorated once the realities of day-to-day care became apparent. Despite the therapeutic programs being commendable, the quality of bedside care left much to be desired. It is alarming to note that basic protocols were not observed by nursing staff; for example, leaving medical supplies like needles and medication on the bedside table unattended poses significant risks not only to patients but also contravenes guidelines for safe medication administration. Such negligence is particularly egregious when considering that vulnerable patients, like seniors or those recovering from surgery, often require close monitoring and appropriate management of their medical needs.

A further issue arose with the Certified Nursing Assistants (CNA), who exhibited an alarming disregard for proper hygiene practices. Reports from family members indicated that CNAs frequently donned two pairs of gloves without performing handwashing between attending different patients. This kind of protocol violation can have severe implications for infection control within healthcare settings—a foundational aspect vital in preventing cross-contamination among residents. The lack of attention to fundamental hygiene principles calls into question the training protocols enforced at this facility and whether adequate measures are taken to ensure that caregivers follow best practice guidelines.

Unfortunately, neglect extended beyond hygiene practices into more critical aspects of patient care as well. One heart-wrenching account involved incidents where a call light was rung repeatedly by patients needing assistance—often resulting in prolonged periods before receiving help. In one instance, the writer relayed how their mother had to attempt eating while soiled because her request for assistance went unaddressed for too long. Such instances reveal not only an appalling lack of responsiveness but also an overall environment that fails to prioritize patient dignity and comfort.

In addition to these concerning reports about attentiveness and hygiene, there were more alarming issues regarding medical oversight—particularly crucial for patients managing chronic conditions like diabetes. In this case, it was highlighted that overnight blood sugar checks were neglected entirely; as a result, when staff eventually conducted checks in the morning hours, they discovered that their mother’s blood sugar had plummeted dangerously low to 7—notably far below normal levels which should ideally range around 130. Such negligence directly endangers life and exemplifies a catastrophic failure in meeting necessary medical standards required for diabetic patients.

Ultimately, this situation culminated in tragedy when staff found her unresponsive due to critically low blood sugar levels prompting them to call for emergency assistance. The delay in appropriately monitoring her condition resulted nearly cost her life—a grave consequence stemming from what seems like systemic failures within the facility's staffing practices and protocols surrounding patient health monitoring. The harrowing experience sheds light on broader issues plaguing rehabilitation services where inadequate staffing or lax adherence to guidelines threatens patient survival.

In conclusion, while some aspects of rehabilitation facilities may excel regarding therapy or rehabilitative programs offered, this particular case serves as a stark reminder that excellence must extend also into everyday caregiving practices both mundane yet essential for maintaining health and safety standards within these institutions. Family members placing trust into such facilities deserve assurance that their loved ones will receive competent medical care alongside kindness and respect throughout their recovery journey—a right seemingly violated during this reviewer's family's experience.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• Kelley Square Pub (1.8 miles)
• McDonald's (2 miles)
• Bone Up Brewing Company (2.3 miles)
• ReelHouse (2.3 miles)
• Night Shift Brewing (2.4 miles)
• Kelly's Roast Beef (2.5 miles)
• Harborside Grill at Hyatt Harborside Hotel (2.9 miles)

Hospitals

• Spaulding Rehabilitation Hospital (2.1 miles)
• Labor And Delivery at Tufts (4.1 miles)

Transportation

• AirFrance Graf Lounge (2.1 miles)
• Terminal E (2.1 miles)
• Unified Rental Car Center (2.3 miles)
• The Lounge (2.3 miles)
• Terminal C (2.4 miles)
• Boston Logan International Airport (BOS) (2.5 miles)
• Terminal A (2.5 miles)

Parks

• LoPresti Park (2.4 miles)
• Medford St Dog Park (2.5 miles)
• Piers Park (2.6 miles)
• Christopher Columbus Waterfront Park (3.1 miles)
• John M. Devir Park (3.4 miles)
• Fan Pier Park (3.5 miles)
• The Esplanade (4 miles)

Theaters

• AMC Assembly Row 12 (3 miles)
• AMC Loews Boston Common 19 (3.9 miles)
• Kendall Square Cinema (4.1 miles)

Cafes

• Starbucks (3.1 miles)
• Ogawa Coffee (3.5 miles)
• Starbucks (3.6 miles)
• Caffe Nero (3.7 miles)
• Phin Coffee House (3.7 miles)
• Tatte Bakery & Cafe (4 miles)
• Tatte Bakery & Cafe (4.2 miles)