Eastpointe Rehab Center

Pros

• The activities at Eastpoint Nursing Care Center are enjoyable, featuring entertainment such as bowling, bingo, and trivia that residents can participate in.
• Some Certified Nursing Assistants (CNAs) at Eastpoint go above and beyond in providing helpful care and support to residents.
• The therapists at Eastpoint are described as very good, indicating a positive experience with rehabilitation services.
• The facility offers private rooms for residents, contributing to a comfortable living arrangement.

Cons

• The facility cannot administer medications on time as prescribed by doctors.
• Staff lacks proper training in listening, showing empathy, and respecting patients.
• There have been consistent issues with care over the course of 1½ years.
• Nighttime care is non-existent, leaving residents without assistance when needed.
• Residents may suffer daily due to delays in receiving their medications.
• Some certified nursing assistants (CNAs) are unhelpful compared to others who perform well.
• The overall experience has led to residents choosing to leave despite needing further care or rehabilitation.

Review

The reviews regarding Eastpoint Nursing Care Center paint a troubling picture of the facility, revealing serious concerns about its ability to provide timely and effective medical care for residents. One reviewer, expressing deep frustration after six months of experience with the facility, highlighted a critical failure: the administration of medications. This individual made it clear that despite the staff’s apparent goodwill, they could not fulfill their fundamental duty of ensuring that her mother received her medications on time as prescribed by doctors. The reviewer emphasized that this failure resulted in ongoing suffering for her mother, who experienced daily and significant distress due to missed dosages.

Moreover, the review pointed out an alarming need for better staff training. It was suggested that personnel should be equipped with enhanced listening skills, empathy, patience, and respect toward patients—not only as a matter of professional responsibility but as a basic expectation in caregiving environments. The overall sentiment conveyed was one of disappointment and urgency; families seeking care options for loved ones should be cautious about choosing this facility based on firsthand experiences shared. The call to avoid Eastpoint Nursing Care Center resonated strongly throughout the review, reflecting genuine concern for potential residents.

Contrasting slightly with the previous narrative is another review from a family member whose sister has resided at Eastpoint for the past year and a half. While acknowledging some positive aspects of care provided by certain Certified Nursing Assistants (CNAs), this reviewer still felt compelled to share instances where care fell short. Although some staff members exceeded expectations and displayed commitment to patient well-being, others were described as unhelpful or neglectful at times. This inconsistency raises critical questions about staff training and quality control within the facility's workforce.

Living circumstances within Eastpoint were also scrutinized in this review; although the sister had a private room, it shared facilities with individuals in double-occupancy rooms—a setup that could contribute to discomfort or concern over privacy among residents. However, some redeeming qualities were noted regarding recreational activities available within the center—such as bingo games, trivia contests, and occasional entertainment events—which foster camaraderie among residents during organized social gatherings in communal areas.

Another account illustrated acute dissatisfaction with transitional care following surgery at Eastpoint Nursing Care Center. In this case, a patient opted to leave after just one week rather than completing recommended post-surgery rehabilitation due to inadequate support from nursing staff during nighttime hours. Alarmingly low responsiveness from caregivers left her feeling abandoned; safe assistance became an elusive promise when calls for help went unanswered for extended periods—a potentially dangerous situation for any resident requiring immediate attention.

While there were positively noted therapies administered by skilled professionals within the center itself—creating opportunities for recovery—the overarching message remains clear across multiple perspectives: significant improvements are necessary at Eastpoint Nursing Care Center regarding both basic patient care standards and adequate staffing practices. The mixed experiences illustrate wide variability in operational effectiveness at this facility which ultimately impacts resident health outcomes—calling into question whether prospective patients can find those essential elements of compassionate and competent care they deserve elsewhere.

Restaurants

• Kelley Square Pub (0.9 miles)
• McDonald's (1.2 miles)
• ReelHouse (1.5 miles)
• Harborside Grill at Hyatt Harborside Hotel (2 miles)
• Mike's Pastry (2.2 miles)
• Joe’s Waterfront (2.2 miles)
• Regina Pizza (2.2 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)

Transportation

• AirFrance Graf Lounge (1.3 miles)
• Terminal E (1.3 miles)
• Unified Rental Car Center (1.4 miles)
• The Lounge (1.5 miles)
• Terminal C (1.5 miles)
• Boston Logan International Airport (BOS) (1.6 miles)
• Terminal A (1.6 miles)

Hospitals

• Spaulding Rehabilitation Hospital (1.3 miles)
• Labor And Delivery at Tufts (3.2 miles)

Parks

• LoPresti Park (1.5 miles)
• Piers Park (1.7 miles)
• Medford St Dog Park (2 miles)
• Christopher Columbus Waterfront Park (2.2 miles)
• Fan Pier Park (2.6 miles)
• The Lawn On D (3.2 miles)
• Boston Public Garden (3.2 miles)

Cafes

• Ogawa Coffee (2.7 miles)
• Starbucks (2.8 miles)
• Caffe Nero (2.8 miles)
• Phin Coffee House (2.8 miles)
• Starbucks (2.9 miles)
• Tatte Bakery & Cafe (3.2 miles)
• Tatte Bakery & Cafe (3.4 miles)

Theaters

• AMC Assembly Row 12 (2.8 miles)
• AMC Loews Boston Common 19 (3.1 miles)
• Kendall Square Cinema (3.5 miles)