Eastpointe Rehab Center

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  • Interior

    A cozy dining area with neatly arranged tables and chairs, featuring large windows and wooden flooring.

  • Outdoors

    A peaceful park scene with benches, umbrellas, and lush greenery lining a paved pathway.

  • Decor

    A spacious lobby area with wicker seating and a large decorative clock.

  • Windows

    A well-lit indoor fitness space featuring recumbent bikes and wooden flooring, ideal for physical therapy or exercise routines.

  • Dining

    A festively decorated dining room with tables set and chandeliers hanging from the ceiling.

  • Conference Room

    An empty conference room with rows of chairs facing a projector screen.

Eastpointe Rehab Center

255 Central Avenue, Chelsea, MA 02150

For more information about senior living options: (844) 490-3973

2 from 3 reviews
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4 stars
1
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1 stars
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    Overall Review of Eastpointe Rehab Center

    Pros

    • pro The activities at Eastpoint Nursing Care Center are enjoyable, featuring entertainment such as bowling, bingo, and trivia that residents can participate in.
    • pro Some Certified Nursing Assistants (CNAs) at Eastpoint go above and beyond in providing helpful care and support to residents.
    • pro The therapists at Eastpoint are described as very good, indicating a positive experience with rehabilitation services.
    • pro The facility offers private rooms for residents, contributing to a comfortable living arrangement.

    Cons

    • pro The facility cannot administer medications on time as prescribed by doctors.
    • pro Staff lacks proper training in listening, showing empathy, and respecting patients.
    • pro There have been consistent issues with care over the course of 1½ years.
    • pro Nighttime care is non-existent, leaving residents without assistance when needed.
    • pro Residents may suffer daily due to delays in receiving their medications.
    • pro Some certified nursing assistants (CNAs) are unhelpful compared to others who perform well.
    • pro The overall experience has led to residents choosing to leave despite needing further care or rehabilitation.

    Review

    The reviews regarding Eastpoint Nursing Care Center paint a troubling picture of the facility, revealing serious concerns about its ability to provide timely and effective medical care for residents. One reviewer, expressing deep frustration after six months of experience with the facility, highlighted a critical failure: the administration of medications. This individual made it clear that despite the staff’s apparent goodwill, they could not fulfill their fundamental duty of ensuring that her mother received her medications on time as prescribed by doctors. The reviewer emphasized that this failure resulted in ongoing suffering for her mother, who experienced daily and significant distress due to missed dosages.

    Moreover, the review pointed out an alarming need for better staff training. It was suggested that personnel should be equipped with enhanced listening skills, empathy, patience, and respect toward patients—not only as a matter of professional responsibility but as a basic expectation in caregiving environments. The overall sentiment conveyed was one of disappointment and urgency; families seeking care options for loved ones should be cautious about choosing this facility based on firsthand experiences shared. The call to avoid Eastpoint Nursing Care Center resonated strongly throughout the review, reflecting genuine concern for potential residents.

    Contrasting slightly with the previous narrative is another review from a family member whose sister has resided at Eastpoint for the past year and a half. While acknowledging some positive aspects of care provided by certain Certified Nursing Assistants (CNAs), this reviewer still felt compelled to share instances where care fell short. Although some staff members exceeded expectations and displayed commitment to patient well-being, others were described as unhelpful or neglectful at times. This inconsistency raises critical questions about staff training and quality control within the facility's workforce.

    Living circumstances within Eastpoint were also scrutinized in this review; although the sister had a private room, it shared facilities with individuals in double-occupancy rooms—a setup that could contribute to discomfort or concern over privacy among residents. However, some redeeming qualities were noted regarding recreational activities available within the center—such as bingo games, trivia contests, and occasional entertainment events—which foster camaraderie among residents during organized social gatherings in communal areas.

    Another account illustrated acute dissatisfaction with transitional care following surgery at Eastpoint Nursing Care Center. In this case, a patient opted to leave after just one week rather than completing recommended post-surgery rehabilitation due to inadequate support from nursing staff during nighttime hours. Alarmingly low responsiveness from caregivers left her feeling abandoned; safe assistance became an elusive promise when calls for help went unanswered for extended periods—a potentially dangerous situation for any resident requiring immediate attention.

    While there were positively noted therapies administered by skilled professionals within the center itself—creating opportunities for recovery—the overarching message remains clear across multiple perspectives: significant improvements are necessary at Eastpoint Nursing Care Center regarding both basic patient care standards and adequate staffing practices. The mixed experiences illustrate wide variability in operational effectiveness at this facility which ultimately impacts resident health outcomes—calling into question whether prospective patients can find those essential elements of compassionate and competent care they deserve elsewhere.

    Features

    Housing

    • 195 resident community capacity 195 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gen Edw L Logan International (2 miles away) Gen Edw L Logan International (2 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Eastpointe Rehab Center in Chelsea, MA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is provided in each room for entertainment and relaxation.

    Transportation needs are well taken care of with community operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments. A computer center is available for residents to stay connected with loved ones or explore their interests online. Wi-Fi/high-speed internet is also provided throughout the facility.

    Residents can enjoy delicious meals in the dining room with restaurant-style dining, offering a variety of meal options. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met. For those who prefer to cook their own meals, there is a kitchenette available.

    The center offers a range of recreational activities to keep residents engaged and active. A fitness room is available for those who wish to stay physically fit, along with planned day trips and scheduled daily activities that cater to different interests. Resident-run activities allow individuals to contribute their ideas and participate in planning events. There is also a gaming room, small library, and outdoor space for leisurely relaxation.

    Housekeeping services are provided for convenience, ensuring that residents can focus on enjoying their time without worrying about chores. Move-in coordination is offered to make the transition into the community as smooth as possible.

    In terms of care services, Eastpointe Rehab Center provides 24-hour call systems and supervision for peace of mind. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation is readily available. Medication management ensures that medications are properly administered according to individual needs.

    The mental wellness program focuses on promoting emotional well-being among residents through various therapies or counseling sessions if required. Diabetic diets are accommodated, and special dietary restrictions are taken into consideration to meet the specific needs of each resident.

    Located in Chelsea, MA, the community is conveniently surrounded by numerous cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals. Overall, Eastpointe Rehab Center offers a vibrant and supportive environment where residents can feel at home while receiving the care and services they need.

    Videos

    Nearby Places of Interest

    Restaurants

    • Kelley Square Pub (0.9 miles)
    • McDonald's (1.2 miles)
    • ReelHouse (1.5 miles)
    • Harborside Grill at Hyatt Harborside Hotel (2 miles)
    • Mike's Pastry (2.2 miles)
    • Joe’s Waterfront (2.2 miles)
    • Regina Pizza (2.2 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (1.4 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (2.3 miles)

    Transportation

    • AirFrance Graf Lounge (1.3 miles)
    • Terminal E (1.3 miles)
    • Unified Rental Car Center (1.4 miles)
    • The Lounge (1.5 miles)
    • Terminal C (1.5 miles)
    • Boston Logan International Airport (BOS) (1.6 miles)
    • Terminal A (1.6 miles)

    Hospitals

    • Spaulding Rehabilitation Hospital (1.3 miles)
    • Labor And Delivery at Tufts (3.2 miles)

    Parks

    • LoPresti Park (1.5 miles)
    • Piers Park (1.7 miles)
    • Medford St Dog Park (2 miles)
    • Christopher Columbus Waterfront Park (2.2 miles)
    • Fan Pier Park (2.6 miles)
    • The Lawn On D (3.2 miles)
    • Boston Public Garden (3.2 miles)

    Cafes

    • Ogawa Coffee (2.7 miles)
    • Starbucks (2.8 miles)
    • Caffe Nero (2.8 miles)
    • Phin Coffee House (2.8 miles)
    • Starbucks (2.9 miles)
    • Tatte Bakery & Cafe (3.2 miles)
    • Tatte Bakery & Cafe (3.4 miles)

    Theaters

    • AMC Assembly Row 12 (2.8 miles)
    • AMC Loews Boston Common 19 (3.1 miles)
    • Kendall Square Cinema (3.5 miles)

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