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Care One At Concord in W Concord, MA

Care One At Concord is a nursing home community in W Concord, MA.

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Care One At Concord in W Concord, MA

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  • Interior

    A spacious and inviting dining room with elegantly set tables and natural light streaming in from large windows.

  • Building

    Entrance of Concord Health Care Center with visible signage.

  • Architecture

    Entrance of a building with the sign 'Café One' prominently displayed.

  • Bedroom

    A serene and well-lit hospital patient room featuring a bed with a light blue blanket, a small table, and a window adorned with curtains, complemented by a vase of fresh flowers.

  • Trees

    A view of a building surrounded by green trees and shrubbery, with a road sign visible in the foreground.

  • Windows

    A bright and inviting interior space featuring a circular table, comfortable chairs, a floral centerpiece, and a large window with a view.

  • Dining

    A bright and inviting dining area featuring comfortable furniture and large windows.

  • Landscaping

    A serene courtyard featuring a central fountain, surrounded by modern architecture and comfortable seating areas.

  • Artwork

    A welcoming reception area featuring a wooden counter and modern artwork.

  • Exercise Equipment

    A spacious rehabilitation center equipped with therapy tools and equipment.

57 Old Road To Nine Acre Corner, W Concord, MA 01742

For more information about senior living options: (866) 208-4318

3.2 from 89 reviews
5 stars
47
4 stars
2
3 stars
2
2 stars
2
1 stars
36

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Overall Review of Care One At Concord

common 18 reviews mention this

Rehab therapy is a mixed picture

Residents and families mention physical and occupational therapy as a major part of the experience.

Many reviewers describe physical and occupational therapy as effective, including getting patients moving again and feeling better prepared to return home. Other reviews say therapy was delayed or not delivered as expected, with patients spending long stretches in bed. A few also reference speech or specialized therapy during recovery. Overall, residents’ reports point to a strong potential, but with inconsistent follow-through across stays.

caveat 22 reviews mention this

Communication and call-bell response vary

Call-bell response and staff communication come up as a frequent concern.

Several reviews describe delayed or missed responses when families call for help, including waiting long periods after ringing for assistance. Others report being able to reach staff and receiving timely updates, sometimes praising specific administrators or nurses for quick follow-up. A number of negative reviews also mention trouble getting clear answers about care needs and medications. Together, the feedback suggests the quality of responsiveness can swing noticeably from stay to stay.

common 26 reviews mention this

Nursing care draws sharp contrasts

Nursing care is described both as compassionate and as inadequate in different reviews.

Positive reviews often mention attentive nursing staff, kindness, and reassurance during difficult recoveries. Negative reviews counter this with accounts of neglect, poor empathy, and problems with basic daily care and medical attention. Some reviewers also describe situations involving pain control, catheter/toileting help, or missed check-ins, while others say staff were responsive once issues were raised. The feedback repeatedly points to differences in daily care quality depending on who is on duty and how well concerns are handled.

common 14 reviews mention this

Dining is mostly acceptable, sometimes criticized

Dining gets both compliments for taste and complaints about quality.

Some reviewers say meals were tasty or better than expected, and a few mention customized options for diets. Others describe food as bland or poor, with dissatisfaction ranging from specific meal items to overall taste. Several reviews connect dining quality to the broader day-to-day experience, especially when other care needs felt unmet. Dining appears to be one of the more variable aspects across reviews.

  • A spacious and inviting dining room with elegantly set tables and natural light streaming in from large windows.
  • A bright and inviting dining area featuring comfortable furniture and large windows.
common 12 reviews mention this

Activities and outdoor spaces get praised

Residents and families often highlight activities and time outdoors.

A recurring theme in the positive reviews is that scheduled activities helped keep residents engaged, including resident-run or planned events. Several mention specific activity staff and describe residents smiling or looking forward to visits and events. A few also point to outdoor areas such as patios for family gatherings. Even among less positive reviews, the activities schedule appears at least present, but the overall enjoyment depends on whether other care needs are met.

caveat 10 reviews mention this

Cleanliness is reported both ways

Cleanliness and environmental conditions are inconsistently described.

Some reviewers say the facility looks clean, well run, and professionally maintained. Others report strong negative conditions such as bad smells, stained sheets, pests, or overall uncleanliness. Even when rooms appear attractive, negative reviews emphasize safety and sanitation failures. Taken together, cleanliness is a clear point of divergence in the resident and family feedback.

differentiator 2 reviews mention this

Nearby healthcare options are close

The location is near major healthcare services for emergencies and follow-ups.

Residents’ families mention care needs that may require quick access to medical services, and the area offers nearby options by car. This includes a hospital and physician offices very close to the community. For everyday needs, pharmacies and cafes are also nearby. Overall, reviewers’ medical concerns align with having services within a short drive.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 135 resident community capacity 135 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Gen Edw L Logan International (20 miles away) Gen Edw L Logan International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Emerson Hospital - Main Campus (0.2 miles)
  • Ascendant Healthcare (5.6 miles)
  • Lahey Clinic (8.8 miles)
  • McLean Hospital (10.2 miles)

Physicians

  • Harvard Vanguard Medical Associates (0.8 miles)
  • Acton Medical Associates (4.2 miles)
  • Fresenius Medical Care (6.2 miles)
  • Post Road Pediatrics (7.2 miles)
  • Mersi (7.4 miles)
  • Lahey Lexington (7.4 miles)
  • Laser Gentle Medical Spa (8.1 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (4.4 miles)
  • CVS Pharmacy (5.7 miles)
  • Immunogen (6 miles)
  • CVS Pharmacy (6.3 miles)

Cafes

  • Starbucks (0.9 miles)
  • Haute Coffee (1.2 miles)
  • Donelans cafe (3.2 miles)
  • Starbucks (4.2 miles)
  • Karma Coffee (6.3 miles)
  • Gourmet Donuts (8.2 miles)
  • Whole Foods Market (8.2 miles)

Restaurants

  • Woods Hill Table (1 miles)
  • Verrill Farm (2 miles)
  • McDonald's (2.4 miles)
  • Subway (2.8 miles)
  • Rapscallion Table & Tap (3.4 miles)
  • Kimball Farm Ice Cream (5.3 miles)
  • Bedford Farms (5.3 miles)

Transportation

  • Hanscom Field (BED) (4.2 miles)
  • South Acton Mbta Commuter Rail Station (4.2 miles)
  • MBTA Riverside Station (10.2 miles)
  • Framingham Logan Express (10.4 miles)

Parks

  • Cat Rock Park (6.6 miles)
  • Prospect Hill Park (7.4 miles)
  • Castle in the Trees (8.2 miles)
  • Mary Cummings Park (9 miles)
  • Rindge Park (9.4 miles)

Places of Worship

  • Temple Shir Tikva (6.6 miles)
  • Our Lady's Church (8 miles)
  • First Baptist Church (8.1 miles)
  • Parish of the Messiah (10.1 miles)

Theaters

  • AMC Burlington Cinema 1 (8.1 miles)

Frequently Asked Questions

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