Gardens At Newbury Court
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80 Deaconess Road, Concord, MA 01742
For more information about senior living options: (844) 490-3973
Four months in, Patsy and I are convinced we made the right move to Newbury Court. The moment we arrived, the warmth of the community stood out: fellow residents welcomed us with genuine friendliness, and we felt immediately at home. I even sent an email to Chris Sintros recommending that the entire marketing staff be nominated for the Edward W. Deming Award for quality and excellence, a nod to the level of care and communication that underpins life here. Total quality management and open lines of communication with residents are not just buzzwords but a real part of how the organization operates every day. Compared with other assisted living options we explored in the greater metropolitan area, Newbury Court stood apart, with its convenient proximity to Emerson Hospital, high-quality meals, and underground parking. These features, among others, helped us recognize this address as home.
From the moment we settled in during April 2025, the sense of belonging grew quickly. We were welcomed by other residents with dinner invitations and offers of help that continued as we settled in. The social fabric here is rich and welcoming, and we found a strong sense of community in the activities and gatherings. The fitness center and a wide array of exercise classes keep us moving, while live music performances about three times a week, along with a hand drumming class and a singing group, add joy and rhythm to daily life. An all-hands meeting every Wednesday morning gives staff an opportunity to present plans and problems while residents ask questions and stay informed. The dining experience is consistently pleasing, with several vegetarian options each meal, and dinners that feel more like social events than routine meals - everyone seems eager to share a table and a conversation.
Nature and walking opportunities are another major draw. There is a large, beautiful conservation area adjacent to Newbury Court that invites one-hour strolls through woods along the Sudbury River, past a field where bobolinks nest in the spring, and along a glacial esker. The proximity to the Bruce Freeman Rail Trail - about a half mile away - expands the choices for outdoor activity and exploration. For those who want to be productive indoors, the community offers painting, pottery, and a woodshop, and there are ongoing classes and studios to satisfy a range of interests. Even for someone who is more homebound, the surroundings offer a mood-lifting sense of openness and natural beauty. The living spaces themselves, including an option for indoor parking, are complemented by nearby country markets and the ability to continue enjoying family-friendly walks and outdoor exploration in a setting that feels both invigorating and tranquil.
The experiences of two long-time residents - Jane and I - offer a window into the leadership and daily life at Newbury Court. We observed how President and CEO Chris Sintros has fostered a positive tone that radiates through both staff and residents. After considering about a dozen communities, we chose Newbury Court for its warm, welcoming atmosphere, the regular programming, and the sense that people here are genuinely invested in one another. The dining experience stands out in two main dining rooms, where the views of the Sudbury River are splendid, and the food is consistently top-notch. The concierge staff provide a steady stream of information, and the maids keep our suite spotless, cleaning thoroughly every week and handling towels and sheets with dependable regularity. It's a place where you can feel the emphasis on care, cleanliness, and reliable service in every corner.
Families visiting for loved ones are quick to notice the high level of care and communication. Our mother, who lives here, receives excellent attention and support from a devoted team, with a favorable staff-to-resident ratio that enables meaningful interaction. Communication between the facility and our family is excellent, particularly after surgery, when we appreciated the clear updates and responsive care. The environment is consistently clean and cheerful, with a broad array of activities that keep Mom engaged and content. We are grateful for the ongoing, attentive care that makes a meaningful difference in her recovery and daily comfort, and we feel fortunate to have Newbury Court as her home.
There are days when a personal story speaks most clearly to the quality of life here. One resident arrived with Parkinson's disease, facing significant challenges but found transformation over two years through invigorating exercise classes and personalized physical and occupational therapy. The warmth and support of the community proved to be as transformative as the therapies themselves, creating an atmosphere that is genuinely nurturing and exciting. The food, described as gourmet and five-star by this resident, adds to a sense of well-being and satisfaction, while the landscapes overlooking the Sudbury River provide a picturesque backdrop to daily life. The combination of targeted therapy, social engagement, and an uplifting environment makes it hard to imagine a better place to live.
For many, Newbury Court has proven to be the best possible arrangement in later life. One resident, now happily settled for a few months, notes how friendly, helpful, and knowledgeable the staff are, and how easy it is to connect with others - from ongoing meals in a dining room where a chef offers an amazing variety of options to the chance to participate in a broad schedule of events and lectures. The sense of being part of a large, welcoming family - along with the spectacular views of the river and the abundance of leisure options such as a pool, gym, and workshops - makes every day feel richer. Although she is 84 and keeps learning, she finds ample opportunity for continued growth and engagement through the senior-friendly programs that are thoughtfully designed to accommodate active minds and bodies alike.
Behind the scenes, the day-to-day experiences of individual families highlight how special this place can be. One family member who recently moved to be closer to a loved one describes Lea and Lindsey as especially friendly, helpful, and upbeat, with positive energy and intelligent approach to guiding visitors through the building. The dining hall receives frequent praise for its welcoming atmosphere, delicious food, and the staff who go the extra mile to accommodate late, unexpected visits. The personal care extends beyond meals to hairdressing and pedicures, with Christine, Nancy, and the nurses and CNAs playing a pivotal role in maintaining comfort and health. The family's gratitude for patient, attentive care - from medications to late-night check-ins - speaks to the depth of commitment felt across the Newbury Court staff.
Finally, there is a sense that this community offers something akin to a luxury experience while staying deeply rooted in service and human connection. One reviewer compares the level of hospitality and professional polish to a Marriott hotel, with reception that feels genuinely friendly and residents who are well educated and engaged in diverse careers. The breadth of programming - from numerous daily lectures and exercise classes to an indoor pool, creative studios, and an artist's workshop - creates a vibrant, dynamic atmosphere that never feels stagnant. The overall message is clear: Newbury Court isn't just a place to stay; it is a thriving community where residents can be active, connected, and well cared for, surrounded by people who care about their well-being as much as they do about enjoying life. And the wisdom in that is that sometimes you just need to decide to take action and join, because the best time to make a move is when the opportunity is right in front of you.
The Gardens at Newbury Court in Concord, MA is an assisted living community that offers a wide range of amenities and care services for seniors. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV. Devotional services are also available off-site for those who wish to practice their faith.
Dining is a special experience at The Gardens, with a restaurant-style dining room where residents can enjoy delicious meals prepared by professional chefs. Special dietary restrictions can be accommodated to ensure that everyone's nutritional needs are met. For those who prefer to cook for themselves, each apartment is fully furnished with a kitchenette.
The community provides various indoor common areas where residents can socialize and engage in activities together. A small library and high-speed internet/Wi-Fi are also available for those who enjoy reading or staying connected online. Housekeeping services take care of maintaining a clean and comfortable living environment.
Care services at The Gardens include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Staff are trained to provide ambulatory care and diabetic care, including following specific diabetes diets. Medication management is provided to ensure that residents receive their required medications on time.
Mental wellness is prioritized at The Gardens, with a mental wellness program designed to support the emotional well-being of residents. Community-sponsored activities and resident-run activities are offered daily to keep residents engaged and entertained. Off-site devotional activities are organized for spiritual fulfillment.
In terms of nearby amenities, residents have easy access to cafes, pharmacies, physicians, restaurants, transportation options, and hospitals within close proximity.
Overall, The Gardens at Newbury Court is an assisted living community that offers a wide array of amenities and care services in a welcoming environment designed to enhance the quality of life for its residents.
Gardens At Newbury Court is located at 80 Deaconess Road, Concord, MA 01742 in Middlesex County, Massachusetts
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